You will get screening, and a shortlist of top candidates for your open role
Project details
You'll get a personalised recruitment service from an experienced recruitment professional to enable you set up your team, make adjustments to an existing team or set up a hiring process for your company so you can hit the ground running in days.
Target Country
WorldwideWhat's included
| Service Tiers |
Starter
$100
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Candidate Screening | |||
Interview Consulting | - | ||
Recruiting Process Consulting | - | - |
Optional add-ons
You can add these on the next page.
Job description writing
(+ 1 Day)
+$20
Scorecard and Interview Que
(+ 1 Day)
+$35
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TA
Tasha A.
May 21, 2026
Junior Recruiter - Cold Outreach
Working with Merrybride has been an absolute joy. She is a quick learner who adapts easily to new tasks and responsibilities. She takes the time to truly listen and understand, asks thoughtful questions, and applies feedback well. She also has strong follow-through, consistently completing tasks with reliability, attention to detail, and a positive attitude. She has been a pleasure to work with and a valuable part of the team.
About Merrybride
Customer Success Manager | HealthTech Product Adoption
Port Harcourt, Nigeria - 10:40 pm local time
Are new users dropping off after onboarding?
Are your support team answering the same questions repeatedly because customers never fully understood your platform?
Are you worried that poor product adoption is quietly increasing churn and putting your recurring revenue at risk?
Hi, I'm Merrybride, a Customer Success Specialist who helps HealthTech startups create onboarding experiences that customers actually enjoy. I work alongside founders and growing teams to improve customer success, increase product adoption, and build lasting customer relationships that support long-term retention. I believe customer success isn't just about answering questions, it's about helping customers achieve meaningful outcomes with your product.
⭐ Here's what one of my Upwork clients had to say:
"Working with Merrybride has been an absolute joy. She is a quick learner who adapts easily to new tasks and responsibilities. She takes the time to truly listen and understand, asks thoughtful questions, and applies feedback well. She also has strong follow-through, consistently completing tasks with reliability, attention to detail, and a positive attitude. She has been a pleasure to work with and a valuable part of the team."
— Tasha Anderson
Here's how I can support your team:
✔ Customer Success strategy and proactive account management
✔ Customer onboarding and implementation for new clients
✔ Product adoption programs that help users reach value faster
✔ Customer journey mapping and workflow optimization
✔ Customer retention initiatives that strengthen engagement and reduce churn
✔ CRM management using HubSpot, Salesforce, Zendesk, and Intercom
What makes my approach different is my background in healthcare recruitment. Working closely with healthcare professionals gave me valuable insight into how clinicians communicate, learn, and adapt to new technology. I use that understanding to design onboarding experiences that fit naturally into real clinical workflows, helping your customers feel confident, not overwhelmed.
I'm collaborative, proactive, and not afraid to roll up my sleeves. Whether that means leading onboarding sessions, improving your customer journey, supporting implementation, or working closely with your team to solve customer challenges, I'm ready to become a trusted extension of your business.
📩 If you're looking for a Customer Success Specialist who genuinely cares about helping your customers succeed, I'd love to connect. Send me a message or invite me to your job, and let's discuss how we can improve customer success, increase product adoption, and turn more customers into long-term advocates.
Steps for completing your project
After purchasing the project, send requirements so Merrybride can start the project.
Delivery time starts when Merrybride receives requirements from you.
Merrybride works on your project following the steps below.
Revisions may occur after the delivery date.
Brief introductory call to set and align expectations.