You will get the best-matched talent, shortlisted through expert recruitment
Project details
I help businesses find the best-matched talent by delivering tailored shortlists of qualified candidates. Every profile is carefully sourced and screened to reflect your specific requirements, ensuring quality over volume. My track record includes a 5:1 submission-to-hire ratio and successful placements across tech, hospitality, construction, and childcare. A multilingual and structured approach makes the process efficient, reliable, and candidate-friendly.
Target Country
Worldwide, ItalyWhat's included
| Service Tiers |
Starter
$100
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 5 days | 8 days | 11 days |
Candidate Screening | |||
Interview Consulting | - | - | - |
Recruiting Process Consulting | - |
Frequently asked questions
About Serena
Operations Coordinator | Project Support | EA | People Operations
Cagliari, Italy - 7:29 pm local time
With experience across operations, people-focused initiatives, hospitality, client services, and international programmes, I support organizations by bringing structure to complex projects, coordinating stakeholders, improving processes, and ensuring smooth day-to-day operations.
I have supported multicultural teams and international organizations with operational coordination, documentation, onboarding processes, internal communication, research, workflow improvement, and recruitment coordination when needed. I enjoy creating clear systems, connecting people, and helping teams work more efficiently.
Areas I can support:
• Operations Coordination
• Project Coordination & Project Support
• Executive Assistance & Remote Administrative Support
• People Operations & Employee Experience Support
• Stakeholder Communication & Relationship Management
• Process Improvement & Workflow Documentation
• Programme and Community Coordination
• Research, Reporting & Information Management
• Travel Planning & Logistics Coordination
• Client Services & Customer Success Support
• Recruitment Coordination (as needed)
Services I provide:
• Project tracking, coordination, and administrative support
• Calendar, inbox, meeting, and schedule management
• Documentation, reporting, and database organization
• Process documentation and workflow improvement
• Internal communication and stakeholder coordination
• Onboarding and people-related administrative support
• Research and information management
• Remote team coordination across countries and time zones
• Client and partner communication
• Recruitment support and candidate communication when required
International and cross-cultural experience:
I have worked with international teams and clients across different countries, supporting multicultural environments and remote collaboration. I communicate professionally in Italian, English, Spanish, and French, and I am comfortable managing priorities independently while adapting to changing operational needs.
My background includes operations consulting, executive support, hospitality management, and international volunteer coordination, giving me a practical understanding of how people, processes, and services come together to support successful organizations.
Tools:
Google Workspace • Microsoft Office • Excel • Slack • CRM platforms • ATS platforms • Canva • AI productivity tools
My approach:
I am organized, proactive, detail-oriented, and focused on creating practical solutions that make work easier. I enjoy improving processes, supporting teams, and contributing to organizations that value collaboration, responsible practices, and continuous improvement.
If you are looking for reliable operational support, project coordination, and a professional partner who can help bring structure to your initiatives, I would be happy to discuss how I can contribute.
Steps for completing your project
After purchasing the project, send requirements so Serena can start the project.
Delivery time starts when Serena receives requirements from you.
Serena works on your project following the steps below.
Revisions may occur after the delivery date.
Project Intake
I review your job details (role description, company info, requirements) and confirm the scope.
Candidate Sourcing
I research and identify potential candidates using job boards, professional networks, and tailored searches.