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You will get a comprehensive 15+ issue UX audit of your B2B SaaS product
Top Rated
Top Rated
Project details
A focused 5-issue audit is great for spot-checks. But if your SaaS has
been growing for a while, the real picture is usually messier — there are
dozens of small frictions accumulating into real business problems.
Churn, low activation, support volume, slow conversion. This audit gives
you the complete picture.
I'll spend 8-15 hours digging through your product hands-on — clicking
every flow, testing edge cases, examining how clearly the interface
communicates intent and recovers from errors. You'll get back a
prioritized list of 15-25 issues, each with screenshots, business
impact, and a recommended fix. Plus a strategic roadmap of which to
address first based on user impact, effort, and your goals.
This isn't a template-based checklist. I spent 10+ years inside one
SaaS (Textmagic, scaled to 30,000+ paying customers), so I know which
issues actually move the needle for B2B products vs. which ones are
cosmetic.
Best for: Established SaaS teams who suspect their UX is leaking value
but need a structured analysis before committing to a redesign or
roadmap shift.
been growing for a while, the real picture is usually messier — there are
dozens of small frictions accumulating into real business problems.
Churn, low activation, support volume, slow conversion. This audit gives
you the complete picture.
I'll spend 8-15 hours digging through your product hands-on — clicking
every flow, testing edge cases, examining how clearly the interface
communicates intent and recovers from errors. You'll get back a
prioritized list of 15-25 issues, each with screenshots, business
impact, and a recommended fix. Plus a strategic roadmap of which to
address first based on user impact, effort, and your goals.
This isn't a template-based checklist. I spent 10+ years inside one
SaaS (Textmagic, scaled to 30,000+ paying customers), so I know which
issues actually move the needle for B2B products vs. which ones are
cosmetic.
Best for: Established SaaS teams who suspect their UX is leaking value
but need a structured analysis before committing to a redesign or
roadmap shift.
Main Type
Mobile Apps, Web Apps, WebsiteFile Format
Figma, PDFWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,200
|
Advanced
$2,500
|
|---|---|---|---|
| Delivery Time | 7 days | 10 days | 14 days |
Number of Revisions | 2 | 3 | 4 |
Number of Pages | 12 | 25 | 35 |
Source Files | |||
Commercial Use | |||
Responsive Design | - | - | - |
Interactive Mockup | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$100 - $150
Additional issue analyzed
(+ 1 Day)
+$50Frequently asked questions
17 reviews
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MH
Max H.
Jun 24, 2026
30 minute consultation
Vitalii took a thoughtful and professional approach to the consultation. Rather than jumping directly into design solutions, he focused on understanding the business goals, user journey, onboarding challenges and conversion issues first.
He asked insightful questions, challenged assumptions and demonstrated strong product thinking. I particularly appreciated his focus on identifying where users may be dropping off before proposing changes.
I would recommend Vitalii to anyone looking for a SaaS product designer who combines UX expertise with a strong understanding of product strategy and user activation.
He asked insightful questions, challenged assumptions and demonstrated strong product thinking. I particularly appreciated his focus on identifying where users may be dropping off before proposing changes.
I would recommend Vitalii to anyone looking for a SaaS product designer who combines UX expertise with a strong understanding of product strategy and user activation.
DW
Damian W.
May 14, 2026
60 minute consultation
As part of a consultation, Vitaly prepared an audit of one of the views on my website. I evaluated his work positively, and we began our collaboration.
ET
Eduard T.
May 12, 2026
Designer
Vitaly has been a great UX designer to work with over the years. He is reliable, thoughtful, and easy to communicate with. He understands product goals well and can turn complex ideas into clear, practical designs.
He has helped us improve many parts of our product and always paid attention to both user needs and business needs. His work was consistent, well-structured, and delivered with care.
I would be happy to work with Vitaly again and can confidently recommend him for any UX or product design project.
He has helped us improve many parts of our product and always paid attention to both user needs and business needs. His work was consistent, well-structured, and delivered with care.
I would be happy to work with Vitaly again and can confidently recommend him for any UX or product design project.
EG
Emmanuel G.
Jun 6, 2020
UI/UX Designer
Vitaliy has done a great job. He is a creative designer with a great eye for details. Highly recommended.
SN
Stefan N.
Sep 23, 2019
UX - screen conception and prototyping for business application
About Vitalii
Senior SaaS Product Designer / UX Audit / B2B / Figma / 14+ yrs
100%
Job Success
Warsaw, Poland - 11:09 am local time
What I'm known for: improving product design without disrupting what already works. Extending products with respect for their existing decisions, constraints, and the code that's already shipped. Most real SaaS products aren't clean Dribbble dashboards - they're messy, full of legacy choices, and that's exactly where I do my best work.
What I typically work on:
🔍 UX audits with prioritized, actionable recommendations
🎯 Onboarding & activation flow improvements
🤖 AI features integrated into existing legacy products
🧩 Complex cross-entity B2B flows
🎨 Design system evolution (not full restart)
📈 Conversion-focused redesigns of dashboards & data-heavy interfaces
How I approach work:
Start with understanding the problem, not the layout. Improve what already exists instead of rebuilding everything. Explain design decisions clearly so teams can move faster. Respect product legacy instead of fighting it.
Why teams hire me:
- Real product experience: I led the design behind growing Textmagic company from a niche tool to an omnichannel SaaS platform with 30,000+ paying customers
- 14,000+ hours and $500K+ earned on Upwork - almost all with SaaS and B2B teams
- 100% Job Success Score, Top Rated, Available Now
- Modern toolkit: I prototype with Figma when that's the right tool, and with Claude/Cursor/Lovable when working code is faster than mockups.
If something feels off in your SaaS product but a full redesign isn't on the table - let's talk.
Steps for completing your project
After purchasing the project, send requirements so Vitalii can start the project.
Delivery time starts when Vitalii receives requirements from you.
Vitalii works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff & deep access setup
I review your requirements and product context within 24 hours. We align on scope — which flows to prioritize, any known pain points to investigate. I'll request additional access if needed before the clock starts.
Hands-on comprehensive audit
I spend 8-15 hours auditing your product across every core flow. This includes onboarding, primary workflows, settings, error states, mobile views, and edge cases. I document each issue with screenshots, impact analysis, and recommended fixes.