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You will get a focused 5-issue UX audit of your SaaS product
Top Rated
Top Rated
Project details
Most SaaS teams know something's off with their UX — but can't pinpoint exactly what's hurting users, conversion, or retention. This audit gives you a focused, expert review of your product's most critical UX problems in under a week.
I'll spend 2-4 hours digging into your product the way a frustrated user would: clicking through flows, testing edge cases, examining how clearly the interface communicates what to do next. You'll get back a prioritized list of the top 5 issues that are actively costing you users — each with a clear explanation of why it matters and a recommended fix.
This isn't a generic checklist or template-based review. With 10+ years inside SaaS products (including a decade leading design at Textmagic, a platform serving 30,000+ paying customers), I know what actually moves the needle vs. what just looks pretty in Dribbble shots.
Best for: SaaS teams that need actionable insight fast, without committing to a full redesign engagement. Many clients start here and continue with implementation work afterward.
I'll spend 2-4 hours digging into your product the way a frustrated user would: clicking through flows, testing edge cases, examining how clearly the interface communicates what to do next. You'll get back a prioritized list of the top 5 issues that are actively costing you users — each with a clear explanation of why it matters and a recommended fix.
This isn't a generic checklist or template-based review. With 10+ years inside SaaS products (including a decade leading design at Textmagic, a platform serving 30,000+ paying customers), I know what actually moves the needle vs. what just looks pretty in Dribbble shots.
Best for: SaaS teams that need actionable insight fast, without committing to a full redesign engagement. Many clients start here and continue with implementation work afterward.
Main Type
Web Apps, WebsiteFile Format
Figma, PDFWhat's included
| Service Tiers |
Starter
$150
|
Standard
$300
|
Advanced
$600
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Pages | 5 | 10 | 15 |
Source Files | |||
Commercial Use | |||
Responsive Design | - | - | - |
Interactive Mockup | - | - | - |
Optional add-ons
You can add these on the next page.
Additional issue analyzed
(+ 1 Day)
+$50
Quick fix mockups (1-2 screens)
(+ 3 Days)
+$200
Competitor UX comparison (2 products)
(+ 2 Days)
+$200Frequently asked questions
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MH
Max H.
Jun 24, 2026
30 minute consultation
Vitalii took a thoughtful and professional approach to the consultation. Rather than jumping directly into design solutions, he focused on understanding the business goals, user journey, onboarding challenges and conversion issues first.
He asked insightful questions, challenged assumptions and demonstrated strong product thinking. I particularly appreciated his focus on identifying where users may be dropping off before proposing changes.
I would recommend Vitalii to anyone looking for a SaaS product designer who combines UX expertise with a strong understanding of product strategy and user activation.
He asked insightful questions, challenged assumptions and demonstrated strong product thinking. I particularly appreciated his focus on identifying where users may be dropping off before proposing changes.
I would recommend Vitalii to anyone looking for a SaaS product designer who combines UX expertise with a strong understanding of product strategy and user activation.
DW
Damian W.
May 14, 2026
60 minute consultation
As part of a consultation, Vitaly prepared an audit of one of the views on my website. I evaluated his work positively, and we began our collaboration.
ET
Eduard T.
May 12, 2026
Designer
Vitaly has been a great UX designer to work with over the years. He is reliable, thoughtful, and easy to communicate with. He understands product goals well and can turn complex ideas into clear, practical designs.
He has helped us improve many parts of our product and always paid attention to both user needs and business needs. His work was consistent, well-structured, and delivered with care.
I would be happy to work with Vitaly again and can confidently recommend him for any UX or product design project.
He has helped us improve many parts of our product and always paid attention to both user needs and business needs. His work was consistent, well-structured, and delivered with care.
I would be happy to work with Vitaly again and can confidently recommend him for any UX or product design project.
EG
Emmanuel G.
Jun 6, 2020
UI/UX Designer
Vitaliy has done a great job. He is a creative designer with a great eye for details. Highly recommended.
SN
Stefan N.
Sep 23, 2019
UX - screen conception and prototyping for business application
About Vitalii
Senior SaaS Product Designer / UX Audit / B2B / Figma / 14+ yrs
100%
Job Success
Warsaw, Poland - 6:41 am local time
What I'm known for: improving product design without disrupting what already works. Extending products with respect for their existing decisions, constraints, and the code that's already shipped. Most real SaaS products aren't clean Dribbble dashboards - they're messy, full of legacy choices, and that's exactly where I do my best work.
What I typically work on:
🔍 UX audits with prioritized, actionable recommendations
🎯 Onboarding & activation flow improvements
🤖 AI features integrated into existing legacy products
🧩 Complex cross-entity B2B flows
🎨 Design system evolution (not full restart)
📈 Conversion-focused redesigns of dashboards & data-heavy interfaces
How I approach work:
Start with understanding the problem, not the layout. Improve what already exists instead of rebuilding everything. Explain design decisions clearly so teams can move faster. Respect product legacy instead of fighting it.
Why teams hire me:
- Real product experience: I led the design behind growing Textmagic company from a niche tool to an omnichannel SaaS platform with 30,000+ paying customers
- 14,000+ hours and $500K+ earned on Upwork - almost all with SaaS and B2B teams
- 100% Job Success Score, Top Rated, Available Now
- Modern toolkit: I prototype with Figma when that's the right tool, and with Claude/Cursor/Lovable when working code is faster than mockups.
If something feels off in your SaaS product but a full redesign isn't on the table - let's talk.
Steps for completing your project
After purchasing the project, send requirements so Vitalii can start the project.
Delivery time starts when Vitalii receives requirements from you.
Vitalii works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff & access setup
I review your requirements within a few hours and confirm I have everything needed to start — Figma access, staging URL, or screen recordings. If anything's missing, I'll ask before the clock starts.
Hands-on product audit
I spend 2-4 hours reviewing your product the way a frustrated user would. I evaluate clarity, friction, error handling, and decision-making flows against UX heuristics and 10+ years of SaaS design experience.