You will get a senior UX and product audit of your SaaS or app
Project details
Is your product harder to use than it should be, or are you about to build the wrong thing?
I'm a Head of Product & UX (ex-Spotify, ex-Babylon Health startup to a $4B IPO) and I'll give your product a senior, design-led audit: what's working, what's quietly costing you users or conversions, and exactly what to fix first.
This isn't a generic checklist. You get the judgement of someone who has shipped consumer and regulated products at scale, looking at your specific product and your specific goal.
What you get:
• A clear, honest read on your product's UX and product strategy — strengths, friction points, and the gaps holding back growth.
• A prioritised action list: what to fix now, what can wait, what to stop doing.
• A recorded walkthrough so you can share the thinking with your team.
• On the top tier, a redesigned, clickable prototype of your most important flow.
Why me: 13+ years in product, design-led throughout, strategy and interface design. Deep experience in fintech, AI and regulated domains, where the experience has to be both excellent and compliant. I work AI-native, so I can prototype a fix in hours.
I'm a Head of Product & UX (ex-Spotify, ex-Babylon Health startup to a $4B IPO) and I'll give your product a senior, design-led audit: what's working, what's quietly costing you users or conversions, and exactly what to fix first.
This isn't a generic checklist. You get the judgement of someone who has shipped consumer and regulated products at scale, looking at your specific product and your specific goal.
What you get:
• A clear, honest read on your product's UX and product strategy — strengths, friction points, and the gaps holding back growth.
• A prioritised action list: what to fix now, what can wait, what to stop doing.
• A recorded walkthrough so you can share the thinking with your team.
• On the top tier, a redesigned, clickable prototype of your most important flow.
Why me: 13+ years in product, design-led throughout, strategy and interface design. Deep experience in fintech, AI and regulated domains, where the experience has to be both excellent and compliant. I work AI-native, so I can prototype a fix in hours.
Main Type
Mobile Apps, Web Apps, WebsiteFile Format
Figma, PDFWhat's included
| Service Tiers |
Starter
$95
|
Standard
$250
|
Advanced
$495
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 6 days |
Number of Revisions | 1 | 1 | 2 |
Source Files | - | - | |
Commercial Use | - | - | - |
Responsive Design | - | - | - |
Interactive Mockup | - | - |
Frequently asked questions
2 reviews
(2)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
YP
Yannis P.
Jul 14, 2026
User Experience Audit
AW
Ashley W.
Jun 19, 2026
You will get a senior product and UX strategy consultation
Ryan helped us map out the next phase for the Academy: product development, marketing and how we actually grow from here. He's brilliant at taking a pile of half-formed ideas and turning them into a clear, prioritised plan I can act on. He understands the product side and the music world in equal measure, which is rare, and everything he gave us was practical rather than theory. Genuinely one of the most useful sessions I've had on the business. Would work with him again without hesitation.
About Ryan
AI & Fintech Product Manager | UX Designer | 0 to 1 SaaS | Ex-Spotify
100%
Job Success
London, United Kingdom - 1:02 pm local time
I cover the full arc. Strategy and roadmap, the actual UX and interface design, prototyping, and build to validate an idea before a single engineer is committed. I work AI-native, using Claude Code, Lovable and Replit to turn a concept into a clickable prototype in hours, not weeks, so we test the idea before building it. That range is what's let me ship in regulated, high-stakes domains like fintech and healthcare, where the experience has to be both excellent and compliant.
How I help:
• 0-to-1 product & UX strategy - discovery, roadmap, MVP definition and interface design, with compliance built in from day one rather than bolted on later.
• AI features that actually ship - turning AI/LLM capability into a product you can release in a regulated environment: governance, explainability, the audit trail. At Babylon, I took AI services into live NHS and international clinical settings.
• Rapid de-risking - I prototype concepts in a sandbox with synthetic data to validate desirability and regulatory feasibility before engineering starts. You fail cheaply in discovery, never in production.
Selected experience:
• Spotify - led product discovery on consumer features used by tens of millions.
• Babylon Health - led discovery and delivery across new-market rollouts (US, Canada) plus AI clinical services to NHS hospitals in the UK and health centres in Rwanda; supported the company from early-stage startup to a $4B IPO.
• Blokur - first product hire; built the product function and data-driven prioritisation, supporting the company from early stage through to acquisition.
• SongBits - Head of Product & UX, building fractional ownership of music: fintech, blockchain and consumer product fused into one.
I work with early-stage fintech, AI and SaaS founders who need senior product and design judgement without a full-time hire - with particular depth in music, consumer and Web3 products. Start with a paid product/UX audit, scale into a full 0-to-1 engagement, or bring me on fractionally.
Tell me what you're building and the outcome you need - I'll map your first two weeks before we start.
Steps for completing your project
After purchasing the project, send requirements so Ryan can start the project.
Delivery time starts when Ryan receives requirements from you.
Ryan works on your project following the steps below.
Revisions may occur after the delivery date.
Review
I work through your product against UX and product best practice, documenting what's working and what's quietly costing you users or conversions.
Prioritise
I rank the issues by impact and effort into a clear, actioned list (quick wins vs. bigger bets).