You will get a UX audit and redesign strategy for your SaaS product
Project details
Your SaaS product works, but users struggle with it. Onboarding drops off. Support tickets keep growing. Features go unused.
I'll find exactly where the friction lives and give you a clear plan to fix it.
What you'll receive:
Heuristic evaluation of your current product (usability, consistency, accessibility)
Annotated screen-by-screen breakdown of friction points
Prioritized list of improvements ranked by user impact and implementation effort
Redesigned wireframes or hi-fi mockups for the highest-priority screens
Actionable recommendations document your team can execute immediately
Why me:
I've audited and redesigned products across legal SaaS, GovTech, fintech, and marketplace platforms
I reduced missed deadlines by 90% in a legal SaaS platform by redesigning the workflow — not adding features
My UX research on a fintech transport app uncovered that 90% of users experienced queue delays and 60% reported agent fraud — findings that shaped the entire product strategy
I'll find exactly where the friction lives and give you a clear plan to fix it.
What you'll receive:
Heuristic evaluation of your current product (usability, consistency, accessibility)
Annotated screen-by-screen breakdown of friction points
Prioritized list of improvements ranked by user impact and implementation effort
Redesigned wireframes or hi-fi mockups for the highest-priority screens
Actionable recommendations document your team can execute immediately
Why me:
I've audited and redesigned products across legal SaaS, GovTech, fintech, and marketplace platforms
I reduced missed deadlines by 90% in a legal SaaS platform by redesigning the workflow — not adding features
My UX research on a fintech transport app uncovered that 90% of users experienced queue delays and 60% reported agent fraud — findings that shaped the entire product strategy
Main Type
Mobile Apps, Web Apps, OtherFile Format
FigmaWhat's included
| Service Tiers |
Starter
$150
|
Standard
$500
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 5 days | 12 days | 21 days |
Number of Revisions | 1 | 2 | 3 |
Source Files | - | ||
Commercial Use | - | - | - |
Responsive Design | - | - | |
Interactive Mockup | - | - |
Optional add-ons
You can add these on the next page.
User interviews (5 moderated sessions + synthesis)
+$400
Competitor analysis (3–5 competitors, comparison matrix)
+$200
Presentation deck (for stakeholder buy-in)
+$180Frequently asked questions
About Stephen
SaaS Product Designer | Figma | Dashboards & Complex Web/Mobile Apps
Lagos Island, Nigeria - 4:03 pm local time
If you're building a SaaS platform, ERP tool, or complex web/mobile application, you've probably seen what happens when design is an afterthought: low adoption, confused users, and expensive dev rework. I solve that.
Here's what my design work has delivered:
→ MYLS (Legal SaaS): Designed a case management platform now used by 50+ law firms. Reduced missed deadlines by 90% through workflow redesign. Built web dashboard + mobile app earning a 4.8★ rating.
→ SORO (GovTech): Designed a government citizen engagement platform- data dashboards with geographic heat maps, multi-channel messaging, and audit trails for legislators tracking constituent issues.
→ Luxx (Marketplace): Designed the full product experience for a 3-sided car wash marketplace- customer app, washer app, and admin dashboard. Achieved 71% conversion rate through optimized guest checkout flows.
→ TAP (Fintech): Led UX research and product design for a transport payment app redesign- self-service top-up, multi-card ecosystem, threshold-based security.
What I Specialize In:
• SaaS product design (end-to-end: research → wireframes → high-fidelity UI → design system)
• ERP and admin dashboard design for complex workflows
• Mobile app UX/UI (iOS & Android)
• Design systems and component libraries in Figma
• Data visualization and analytics dashboards
How I Work:
Discovery- I study your users, business model, and technical constraints before touching Figma
Design- Wireframes, user flows, interactive prototypes, and high-fidelity screens with a scalable design system
Handoff- Dev-ready specs, component documentation, and direct collaboration with your engineering team
If you need a designer who understands complex user workflows, data-driven interfaces, and the realities of shipping production software, let's talk.
I'm a best fit for: early-stage startups building their first SaaS MVP, teams scaling existing products, and government/enterprise contracts needing polished, user-centered design.
Send me a message with your project details and I'll respond promptly.
Steps for completing your project
After purchasing the project, send requirements so Stephen can start the project.
Delivery time starts when Stephen receives requirements from you.
Stephen works on your project following the steps below.
Revisions may occur after the delivery date.
Product walkthrough
I go through your product as a user would, documenting every friction point, inconsistency, and missed opportunity.
Analysis & prioritization
I organize findings by severity and impact, identifying the highest-leverage fixes.