You will get Expert UX Audit with Clear, Prioritised Fixes by a Webby Best UX Honouree
Project details
I’m an award-winning UX Lead with 12+ years of experience auditing complex products for teams including the Financial Times (Webby Best UX Honouree), DHI, and eFinancialCareers. I’m also a published author on accessibility and inclusive UX.
This service is a structured UX audit to identify where users get confused, hesitate, or drop off, and to provide clear, prioritised fixes your team can act on quickly. The focus is on clarity, usability, accessibility, and conversion friction.
This audit is for
• Websites, web apps, mobile apps, and early designs
• Teams who need an expert, independent diagnosis
• Products that feel busy, unclear, or hard to progress through
What you’ll get
• A UX audit PDF outlining key issues and why they matter
• A prioritised fixes spreadsheet with UX severity scoring, ready for dev effort estimation
• Actionable recommendations grounded in UX best practice and accessibility
• A findings walkthrough call
What this is not
• Not a UI refresh
• Not a full redesign
Each pricing tier reflects audit depth based on user flows and product complexity. If you’re unsure which tier fits, message me and I’ll advise before you book.
This service is a structured UX audit to identify where users get confused, hesitate, or drop off, and to provide clear, prioritised fixes your team can act on quickly. The focus is on clarity, usability, accessibility, and conversion friction.
This audit is for
• Websites, web apps, mobile apps, and early designs
• Teams who need an expert, independent diagnosis
• Products that feel busy, unclear, or hard to progress through
What you’ll get
• A UX audit PDF outlining key issues and why they matter
• A prioritised fixes spreadsheet with UX severity scoring, ready for dev effort estimation
• Actionable recommendations grounded in UX best practice and accessibility
• A findings walkthrough call
What this is not
• Not a UI refresh
• Not a full redesign
Each pricing tier reflects audit depth based on user flows and product complexity. If you’re unsure which tier fits, message me and I’ll advise before you book.
Main Type
Email Templates, Landing Pages, Mobile Apps, Web Apps, Website, OtherWhat's included
| Service Tiers |
Starter
$1,000
|
Standard
$2,000
|
Advanced
$3,500
|
|---|---|---|---|
| Delivery Time | 3 days | 10 days | 21 days |
Number of Revisions | 0 | 1 | 1 |
Source Files |
Optional add-ons
You can add these on the next page.
Additional findings walkthrough (1hr)
+$200Frequently asked questions
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IA
Ibrahim A.
Jan 21, 2026
Frontend Website Auditor – UX, Content & Functionality Expert
About Silke
Award-Winning UX Lead | FT (Webby Honouree), eFC, DHI | UX Audits & IA
Valencia, Spain - 6:40 pm local time
My work focuses on making complex systems feel clear, intuitive, and scalable by aligning product structure with real user mental models. I specialise in identifying where usability breaks down, reducing cognitive load, and restructuring flows, navigation, and information architecture so products are easier to understand, use, and build upon.
Core strengths:
• UX architecture and information architecture for complex systems
• Diagnosing broken mental models and usability blockers
• Restructuring user flows, navigation, and feature grouping
• Reducing cognitive load in data-heavy and workflow-driven products
• Creating system flows, wireframes, and component libraries
• Enabling designers and developers to execute with clarity and speed
How I work:
I work with founders, product teams, and agencies on:
• UX audits and product reviews
• Architecture-led UX for existing SaaS products
• System flows, wireframes, and low-fidelity prototypes
• Component libraries and UX foundations for build-ready teams
While many engagements begin with a focused UX audit, they often extend into UX architecture, flow design, and wireframes, especially when teams need clarity before redesigns, development, or scaling.
Across my work, I personally create system flows, wireframes, low-fidelity prototypes, and Figma component libraries grounded in user research, information architecture, and proven interaction patterns.
Recent results:
• Fintech ecommerce: +52% checkout completion after flow and friction reduction
• B2B SaaS lead-gen: +38% lead-form completion through clarity and hierarchy improvements
• SaaS onboarding: +30% onboarding conversion lift from reduced complexity and staged data capture
Credentials:
• Webby Honouree for Best UX, FT Weekend web app
• Published author on accessibility and inclusive UX
• BSc 1st class Honours in Web Design and Development, UX and IA focus
• MA Honours in Writing
Types of products I’ve worked on:
• B2B SaaS platforms and admin tools
• Resource management systems
• Applicant tracking and recruitment platforms
• Timesheets and workflow products
• Onboarding-heavy and subscription-based products
• Accessibility-focused and content-heavy experiences
Selected UX architecture and product work is available at silkesd .com, including:
• B2B SaaS resource management platform, UX Lead
• Applicant tracking system UX architecture, UX Lead
• Timesheets platform UX and IA, UX Lead
• FT Weekend print-to-digital web app, UX Project Lead, Webby Honouree for Best UX
What teams say about working with me
“Silke is a highly professional and skilled UX analyst and information architect. Her structured approach directly improved our product.”
• David Bell, Senior Digital Business Analyst, The Financial Times
“Silke is a very talented UX Architect. She’s quick, thorough, and skilled at balancing user and business needs.”
• Jess Lipson, Head of UX, The Financial Times
“Silke has an outstanding ability to solve complex problems with compelling, intuitive designs.”
• Paddy Dewhurst, UX Consultant
Let’s work together
If your product feels confusing, overcomplicated, or difficult to scale, I can help you identify where the experience is breaking down and restructure it. This may start with a focused UX audit or move directly into UX architecture, flows, and wireframes, depending on what your team needs.
Steps for completing your project
After purchasing the project, send requirements so Silke can start the project.
Delivery time starts when Silke receives requirements from you.
Silke works on your project following the steps below.
Revisions may occur after the delivery date.
Scope Confirmation
Confirm scope, access, and focus areas based on the selected tier.
Expert UX Audit
Review flows using UX heuristics, accessibility standards, and conversion best practices.