You will get a SaaS Activation & Retention Audit
Project details
Your users sign up but don’t stick around? Are trial users dropping off after onboarding?
I will review your SaaS onboarding or key user flow and identify exactly where users disengage, with clear, prioritized fixes you can implement immediately.
What I review:
• Where users hesitate or abandon the flow
• Friction points in signup or onboarding
• Missing feedback or unclear next steps
• UX issues increasing cognitive load
• Barriers preventing users from returning
What you will receive:
✓ Annotated screenshots highlighting friction points
✓ A prioritized list of fixes ranked by impact vs effort
✓ 3-5 quick wins you can implement right away
✓ Clear next steps for your product team
✓ Loom walkthrough explaining the findings
You get focused, actionable insights designed to reduce drop-off and improve activation.
Ideal for early-stage and growing SaaS products struggling with activation or early churn.
I will review your SaaS onboarding or key user flow and identify exactly where users disengage, with clear, prioritized fixes you can implement immediately.
What I review:
• Where users hesitate or abandon the flow
• Friction points in signup or onboarding
• Missing feedback or unclear next steps
• UX issues increasing cognitive load
• Barriers preventing users from returning
What you will receive:
✓ Annotated screenshots highlighting friction points
✓ A prioritized list of fixes ranked by impact vs effort
✓ 3-5 quick wins you can implement right away
✓ Clear next steps for your product team
✓ Loom walkthrough explaining the findings
You get focused, actionable insights designed to reduce drop-off and improve activation.
Ideal for early-stage and growing SaaS products struggling with activation or early churn.
Main Type
Mobile Apps, Web Apps, WebsiteFile Format
Figma, PDFWhat's included
| Service Tiers |
Starter
$99
|
Standard
$450
|
Advanced
$1,200
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 9 days |
Number of Revisions | 1 | 1 | 2 |
Number of Pages | 3 | 6 | 15 |
Source Files | - | ||
Commercial Use | |||
Responsive Design | - | - | - |
Interactive Mockup | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$60 - $250
Additional Revision
+$60
Extra User Flow
(+ 1 Day)
+$120
Competitor Engagement Analysis
(+ 2 Days)
+$150
Engagement KPI & Tracking Framework
(+ 1 Day)
+$130Frequently asked questions
About Mathieu
Product Designer | SaaS Engagement & Retention
Paris, France - 10:06 am local time
As a Product Designer, I focus on structuring user journeys, defining clear product logic, and designing engagement systems that align user behavior with business objectives. My work turns complex features into coherent flows that users understand, adopt, and return to.
I design and refine:
• Onboarding and activation flows that reduce drop-off
• Engagement and progression systems aligned with product strategy
• Feedback mechanisms that support consistent user behavior
• Retention-focused product improvements based on behavioral analysis
• AI-assisted interactions such as guided prompts or adaptive flows when relevant
My approach is pragmatic and product-driven. I focus on clarity, measurable impact, and sustainable engagement, not superficial gamification.
If you need a Product Designer to structure engagement, improve retention, or integrate AI-driven UX patterns into your SaaS product, I can help.
Steps for completing your project
After purchasing the project, send requirements so Mathieu can start the project.
Delivery time starts when Mathieu receives requirements from you.
Mathieu works on your project following the steps below.
Revisions may occur after the delivery date.
Product Discovery
I explore your app/website, onboarding flow, and key user journeys to understand how users experience value, progress, and friction.
Engagement & Drop-Off Analysis
I identify where users hesitate, abandon, or lose momentum in the product. This includes analyzing friction points, unclear next steps, weak feedback loops, and barriers preventing users from returning.