You will get SaaS UX Audit — 5 Actionable Improvements for Your Dashboard
Project details
If users are struggling to find features, dropping off mid-flow, or giving up on your product, the problem is almost always the interface, not the features themselves.
I'll audit your SaaS dashboard or web app and deliver a clear, prioritized report of UX improvements you can act on right away. No jargon. No vague suggestions. Just specific, visual findings with concrete fixes — ready to hand straight to your development team.
Who this is for:
→ SaaS founders who suspect their UI is hurting conversions or retention
→ Product managers preparing for a redesign and needing a clear starting point
→ Startups that want a polished, user-friendly interface before a launch or funding pitch
With over 10 years of experience in product design and a 4.9-star rating across 25 Upwork projects, I've helped startups and scale-ups across fintech, healthcare, and e-commerce identify and resolve the exact UX issues slowing their growth.
I'll audit your SaaS dashboard or web app and deliver a clear, prioritized report of UX improvements you can act on right away. No jargon. No vague suggestions. Just specific, visual findings with concrete fixes — ready to hand straight to your development team.
Who this is for:
→ SaaS founders who suspect their UI is hurting conversions or retention
→ Product managers preparing for a redesign and needing a clear starting point
→ Startups that want a polished, user-friendly interface before a launch or funding pitch
With over 10 years of experience in product design and a 4.9-star rating across 25 Upwork projects, I've helped startups and scale-ups across fintech, healthcare, and e-commerce identify and resolve the exact UX issues slowing their growth.
Main Type
Landing Pages, Mobile Apps, Web Apps, WebsiteFile Format
Figma, PDF, XD, JPG, PNG, PSD, AI, EPS, SVGWhat's included
| Service Tiers |
Starter
$199
|
Standard
$349
|
Advanced
$599
|
|---|---|---|---|
| Delivery Time | 2 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 2 |
Source Files | - | ||
Commercial Use | - | - | - |
Responsive Design | - | - | - |
Interactive Mockup | - | - |
Frequently asked questions
23 reviews
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This project doesn't have any reviews.
AM
Ariela M.
May 6, 2024
Modify psf and insert a link to amazon
I have hired Koonj a few times now. Every time the project is completed well and to my specifications. She is a pleasure to work with, accepts feedback pleasantly and modifies the project as needed! Could not have wished for better.
AM
Ariela M.
Apr 28, 2024
Change address on referral pad
Excellent work as always! Timely and a pleasure to deal with.
AM
Ariela M.
Sep 4, 2023
Design cookbook template. Type out and insert recipes
I have worked with Koonj a few times now. I am extremely happy both with her work and her work ethic. She was finishing my project on a timeline, and continued working for hours. This was on the day when she was going on vacation! She waited for the file to be adjusted/completed/printed right before leaving on a train. Her commitment was unbelievable and I am very grateful!
The work was done totally to my direction/satisfaction and with excellent input/ideas from her. The final product was far beyond what I was initially expecting.
Thank you so much!
The work was done totally to my direction/satisfaction and with excellent input/ideas from her. The final product was far beyond what I was initially expecting.
Thank you so much!
AM
Ariela M.
Mar 15, 2023
Create 3 tables approx 6 by 6 fields. Convert picture files into text and enter data into the charts
Quick and cooperative
AM
Ariela M.
Mar 15, 2023
Change address on letterhead
Excellent work and totally according to specifications
About Koonj
UI/UX Designer | Simplifying SaaS Dashboards & Web Apps | 4.9 Rating
100%
Job Success
Islamabad, Pakistan - 5:49 am local time
I help SaaS founders and product teams redesign dashboards and web apps so users get value fast. With over 10 years of experience in product design and a 4.9★ rating across 25 completed Upwork projects, I've worked with startups and scale-ups across fintech, healthcare, and e-commerce — transforming complex workflows into clean, intuitive interfaces.
What you get when we work together:
→ SaaS dashboard and web app UI/UX design
→ UX audits that pinpoint exactly where users drop off
→ Wireframes, user flows, and high-fidelity Figma prototypes
→ Design systems that keep your product consistent as you scale
→ Usability-first thinking: structure and clarity before aesthetics
If you're building or improving a SaaS product, send me your app link — I'll share one honest UX observation before we start talking scope.
Steps for completing your project
After purchasing the project, send requirements so Koonj can start the project.
Delivery time starts when Koonj receives requirements from you.
Koonj works on your project following the steps below.
Revisions may occur after the delivery date.
Kickoff & Flow Review
Review the client's provided app access, screenshots, or Loom recording to understand user flows.
Target Audience Alignment
Analyze the target user description and specific UX pain points provided by the client.