You will get UX Audit & Usability Review to Improve Website Conversions


Project details
I provide clear, practical UX audits that help businesses understand why their website isn’t performing as well as it should, and what to do about it.
Unlike surface-level feedback, my UX audits focus on real user behaviour, identifying friction points across navigation, content hierarchy, and key user flows. You’ll receive prioritised, actionable recommendations that are easy to implement and aligned with your business goals.
With over 10 years’ experience in customer experience, UX testing, and website optimisation, I bring a user-first but commercially aware approach. I work efficiently, communicate clearly, and tailor each audit to your specific product and audience, whether you’re a startup, small business, or growing team.
If you want honest UX insight and practical next steps (not generic advice), this project is designed for you!
Unlike surface-level feedback, my UX audits focus on real user behaviour, identifying friction points across navigation, content hierarchy, and key user flows. You’ll receive prioritised, actionable recommendations that are easy to implement and aligned with your business goals.
With over 10 years’ experience in customer experience, UX testing, and website optimisation, I bring a user-first but commercially aware approach. I work efficiently, communicate clearly, and tailor each audit to your specific product and audience, whether you’re a startup, small business, or growing team.
If you want honest UX insight and practical next steps (not generic advice), this project is designed for you!
Main Type
Landing Pages, Mobile Apps, Web Apps, WebsiteFile Format
Figma, PDF, JPG, PNG, SVGWhat's included
| Service Tiers |
Starter
$109
|
Standard
$256
|
Advanced
$439
|
|---|---|---|---|
| Delivery Time | 3 days | 3 days | 10 days |
Number of Revisions | 1 | 1 | 1 |
Number of Pages | 2 | 5 | 10 |
Source Files | - | - | - |
Commercial Use | - | - | - |
Responsive Design | - | - | - |
Interactive Mockup | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Page
(+ 2 Days)
+$50Frequently asked questions
About Sophie
UX and CX Consultant
Faringdon, United Kingdom - 6:02 pm local time
I bring 10+ years of leadership and customer experience, combined with hands-on UX expertise. My feedback goes beyond design opinion, it’s practical, business-focused, and actionable.
In my day job, I lead customer service teams, design customer journeys and comms, and deliver digital projects from concept to rollout.
I specialise in UX design, UX audits, conversion feedback, and clear recommendations you can implement immediately.
**Please note I am not a developer and will provide design files only.**
Steps for completing your project
After purchasing the project, send requirements so Sophie can start the project.
Delivery time starts when Sophie receives requirements from you.
Sophie works on your project following the steps below.
Revisions may occur after the delivery date.
Receive Website / App Details
Client shares the website, app, or design files along with any specific goals or concerns for the UX audit.
UX Audit & Review
I review the product across key pages and user flows, identifying usability issues and improvement opportunities.
