You will get UX Heuristic Audit for HealthTech Apps, Patient Portals & Websites


Project details
Healthcare apps often lose patients after one confusing step — a broken form, unclear label, or too many screens. I help healthtech startups, clinics, and telemedicine platforms identify those friction points and fix them fast.
This Patient Experience UX Audit gives you a complete usability review of your product’s key flows — onboarding, appointment booking, lab results, or dashboards. You’ll receive a clear, prioritized report with annotated screenshots, expert insights, and a short Loom walkthrough explaining where patients struggle and how to improve adoption.
What sets this audit apart:
100% health-focused expertise (I specialize in UX for healthtech)
Clear, actionable recommendations, not vague “design feedback”
Fast turnaround and implementation-ready fixes
Whether your goal is to reduce drop-offs, simplify forms, or boost patient trust, this audit gives you the clarity to act — not guess.
This Patient Experience UX Audit gives you a complete usability review of your product’s key flows — onboarding, appointment booking, lab results, or dashboards. You’ll receive a clear, prioritized report with annotated screenshots, expert insights, and a short Loom walkthrough explaining where patients struggle and how to improve adoption.
What sets this audit apart:
100% health-focused expertise (I specialize in UX for healthtech)
Clear, actionable recommendations, not vague “design feedback”
Fast turnaround and implementation-ready fixes
Whether your goal is to reduce drop-offs, simplify forms, or boost patient trust, this audit gives you the clarity to act — not guess.
Main Type
Landing Pages, Mobile Apps, Web Apps, WebsiteFile Format
Figma, PDF, SKETCH, JPG, PNG, OtherWhat's included
| Service Tiers |
Starter
$195
|
Standard
$295
|
Advanced
$495
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 7 days |
Number of Revisions | 1 | 2 | 2 |
Number of Pages | 8 | 15 | 25 |
Source Files | - | - | - |
Commercial Use | |||
Responsive Design | - | - | - |
Interactive Mockup | - | - |
Optional add-ons
You can add these on the next page.
Extra flow/module audit
(+ 1 Day)
+$125
Live feedback call (30 min)
(+ 1 Day)
+$75
Competitor UX comparison (1 product)
(+ 2 Days)
+$100Frequently asked questions
About Irfanur
HealthTech UX Designer | Patient-Friendly Apps, Websites & Portals
Dhaka, Bangladesh - 5:13 pm local time
Most patients drop off after one confusing step — whether it’s booking appointments, signing up for portals, or understanding treatment information. I fix those friction points with UX that feels simple, trustworthy, and accessible.
What I design
▫️Health apps & telemedicine platforms
▫️Patient onboarding & appointment flows
▫️Clinic & dental websites focused on conversion ▫️Lab results dashboards & patient portals
How I work
1️⃣ UX Audit → Top 3 friction points
2️⃣ Rapid Redesign Sprint → flows + UI
3️⃣ Developer-ready handoff
Business outcomes
✅ Higher appointment bookings
✅ Better form completion
✅ Reduced patient confusion
If you want a digital experience that patients actually complete — not abandon — send me your link or screens. I’ll share 2 quick wins you can implement immediately.
Steps for completing your project
After purchasing the project, send requirements so Irfanur can start the project.
Delivery time starts when Irfanur receives requirements from you.
Irfanur works on your project following the steps below.
Revisions may occur after the delivery date.
Review Your Patient Flow & Goals
I’ll study your shared app, portal, or website flow and clarify your main goals — such as reducing drop-offs or improving form completion.
Perform UX Heuristic Audit
I’ll analyze usability, clarity, accessibility, and flow friction points. Each issue will be annotated and categorized by severity and impact.
