You will get 1 hour of technical support for your moodle site

Fernando A.
Fernando A.
4.9
Top Rated
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Let a pro handle the details

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You will get 1 hour of technical support for your moodle site

Fernando A.
Fernando A.
4.9
Top Rated

What's included $60

1 hour of technical support

1 hour of technical support for your Moodle site.

  • Delivery Time 1 day
  • Number of Revisions 1
    • Remote Connection Support

1 day delivery — Nov 29, 2023
Revisions may occur after this date.
Upwork Payment Protection

Fund the project upfront. Fernando gets paid once you are satisfied with the work.

Play video

Let a pro handle the details

Buy Support & IT services from Fernando, priced and ready to go.

See how it works

Project details

I can provide you Moodle technical support to fix any problem on your moodle site or the server. Some of the most common issues are:
 • Mail delivery
 • Low performance
 • Database error (Error: Database connection failed)
 • Blank screen
 • Error 500

I will explain the problem and the solutions or alternatives to fix it. Depending on the severity, it can take a few minutes.

IMPORTANT: If you have doubts about filling out the requirements, please contact me before purchasing the project, and I will be glad to help you.

Notice that the more information you provide, the better and faster service. I can guarantee the delivery of high-quality work and a quick turnaround time.

For an extra fee, I can check the server and site and perform some tests to verify the site stability and security. Also, I can document the issue, the resolution and how to avoid it if it is possible.
 
Support & IT Services Helpdesk & Technical Support, Consultation, Other
Device Server/Hosting
Operating System Linux/Unix
Cloud Platforms Amazon Web Services, IaaS, Google Cloud Platform, Microsoft Azure, Other
What's included $60 These options are included with the project scope.
$60
  • Delivery Time 1 day
  • Number of Revisions 1
    • Remote Connection Support
Optional add-ons You can add these on the next page.
Documentation (+ 1 Day)
+$60
Check server (+ 1 Day)
+$30
Work outside scheduled time (+ 2 Days)
+$100

Frequently asked questions

4.9
183 reviews
93% Complete
5% Complete
1% Complete
1% Complete
1% Complete
Rating breakdown
Availability
4.9
Deadlines
4.9
Skills
4.9
Quality
4.9
Cooperation
4.9
Communication
4.9

EE

Evan E.
5.00
Aug 9, 2023
Migrate & Restore Moodle-Site (Create AWS Instance)

JG

J-F G.
5.00
May 19, 2023
Troubleshoot Performance issue with web applications using Kubernetes / NGINX / PHP-FPM

WC

Waleed C.
5.00
Apr 11, 2023
Optimizing and Scaling Moodle Running Website One of the most professional people i've ever worked with.  

CL

Celine L.
4.15
Feb 6, 2023
Front end developer (Moodle Platform)

Hv

Hans v.
5.00
Jan 6, 2023
You will get 1 to 3 hours of e-learning consultation Fernando was responsive and delivered exactly as promised.  

About Fernando

Fernando A.
e-learning | LMS | Moodle | IOMAD | OpenedX | LearnDash | BBB | H5P
e-learning | LMS | Moodle | IOMAD | OpenedX | LearnDash | BBB | H5P
97% Job Success
Barcelona, Spain - 1:25 pm local time
I've been working with LMS since 2004 as a consultant, admin, developer, designer, author, tutor and trainer.

My services are:
- consulting
- installation and configuration (VPS / AWS / GC / Azure)
- corporate sites (LMS+website) and commercial sites (LMS+shopping cart)
- corporate multi-sites or marketplace (IOMAD, OpenEdX)
- sites and server updates and migrations
- technical support and administration (server and site)
- themes and plugins development
- video conference server setup and integration (BigBlueButton)
- training for administrators, managers and/or teachers
- course creation (H5P and whiteboard animation)

I use Moodle, IOMAD, OpenEdX and LearnDash to create academical, corporate and commercial sites.

Don't hesitate to contact me for further information and more reference sites, or check my work history in Upwork.

I'm ranked in top positions as a moodle freelancer worldwide in Upwork and elected as a "Top-Rated" freelancer. I can guarantee the delivery of high-quality work and a fast turnaround time, with the best results for your e-learning project.

Visit the Project Catalogue for more information on my services.
 

Steps for completing your project

After purchasing the project, send requirements so Fernando can start the project.

Delivery time starts when Fernando receives requirements from you.

Fernando works on your project following the steps below.

Revisions may occur after the delivery date.

Check the site and server and fix the issue

I will check the site and server, and then I will explain to you the issue and the solution (or alternatives) and the estimated time to solve it.

Review the work, release payment, and leave feedback to Fernando.