You will get a Customer Churn Prediction Model for Retention with ROI Calculator
Project details
Reduce customer churn and maximize retention ROI with AI-powered prediction models that identify at-risk customers weeks before they leave.
I build churn prediction systems optimized for high recall, ensuring you catch the maximum number of potential churners while maintaining cost-effective intervention economics.
WHAT YOU GET:
• Machine learning churn prediction model (Logistic Regression or Ensemble)
• Individual churn risk scores (0-100% probability)
• Interactive dashboard with risk calculator and scenario testing
• Threshold optimization to balance early detection vs false alarms
• Feature importance analysis revealing key churn drivers
• ROI simulator for retention campaign budget allocation
WHY THRESHOLD OPTIMIZATION MATTERS:
Default models balance precision and recall equally. I tune specifically for your business—if preventing one churner is worth contacting ten customers, the model adjusts accordingly. This customization typically improves retention economics substantially.
PERFECT FOR:
SaaS subscriptions, telecom, streaming services, gyms, membership sites, insurance, any business with recurring revenue where retention drives profitability.
I build churn prediction systems optimized for high recall, ensuring you catch the maximum number of potential churners while maintaining cost-effective intervention economics.
WHAT YOU GET:
• Machine learning churn prediction model (Logistic Regression or Ensemble)
• Individual churn risk scores (0-100% probability)
• Interactive dashboard with risk calculator and scenario testing
• Threshold optimization to balance early detection vs false alarms
• Feature importance analysis revealing key churn drivers
• ROI simulator for retention campaign budget allocation
WHY THRESHOLD OPTIMIZATION MATTERS:
Default models balance precision and recall equally. I tune specifically for your business—if preventing one churner is worth contacting ten customers, the model adjusts accordingly. This customization typically improves retention economics substantially.
PERFECT FOR:
SaaS subscriptions, telecom, streaming services, gyms, membership sites, insurance, any business with recurring revenue where retention drives profitability.
Machine Learning Tools
Google AutoML, Google Sheets, GPT-3, Keras, MATLAB, Microsoft Excel, MLflow, NumPy, pandas, Python, Python Scikit-Learn, PyTorch, scikit-learn, SciPy, Sonnet, SQL, XGBoostWhat's included
| Service Tiers |
Starter
$250
|
Standard
$500
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 4 days | 7 days | 10 days |
Number of Revisions | 1 | 2 | 3 |
Model Validation/Testing | |||
Model Documentation | - | ||
Data Source Connectivity | - | - | |
Source Code | - | - | - |
Optional add-ons
You can add these on the next page.
Source Code
+$300
Churn Reason Diagnosis
(+ 1 Day)
+$300Frequently asked questions
About Chibuike
Data Scientist | E-commerce Analytics, Predictive Models | ROI Driven
Festac Town, Nigeria - 9:39 pm local time
I'm a certified data scientist and machine learning engineer who transforms business data into measurable outcomes. With 3+ years of hands-on experience and dual DataCamp certifications (Associate & Professional), I specialize in building AI-powered solutions that drive revenue growth, reduce costs, and optimize operations—particularly for e-commerce and retail businesses.
# What I Do
I don't just build models—I solve business problems. My approach starts with understanding your challenges, then delivering production-ready solutions that your team can use immediately:
Predictive Analytics & Forecasting
- Sales forecasting with 85-90% accuracy (MAPE 10-15%)
- Demand prediction for inventory optimization
- Customer churn prediction (70-80% recall rates)
- Revenue forecasting for strategic planning
Machine Learning Solutions
- Recommendation systems (collaborative filtering, hybrid models)
- Customer segmentation using RFM analysis and clustering
- Predictive maintenance models (95%+ accuracy)
- Pricing optimization algorithms
Business Intelligence & Analytics
- Interactive dashboards with Streamlit and Plotly
- Market basket analysis for cross-sell opportunities
- Customer lifetime value (CLV) modeling
- ROI calculators and business impact simulators
E-commerce Optimization
- Inventory optimization (reduce stockouts and overstock)
- Dynamic pricing strategies
- Product recommendation engines
- Conversion rate optimization through data insights
# My Process
1. Discovery (Free Consultation)
I start by understanding your business goals, data availability, and success metrics. No generic solutions—every project is tailored to your specific needs.
2. Transparent Planning
You'll get a clear project timeline, deliverables list, and milestone breakdown. I communicate what's realistic and set proper expectations from day one.
3. Iterative Development
I deliver in stages with regular check-ins. You see progress weekly (or daily for urgent projects), and we adjust based on your feedback.
4. Complete Handoff
You receive clean, documented code, trained models, interactive dashboards, and step-by-step usage guides. Plus 2 weeks of support for questions.
# Why Work With Me
Business-First Approach - I focus on ROI, not just model accuracy. Every project includes projected cost savings or revenue impact.
Production-Ready Deliverables - Not just Jupyter notebooks. You get deployable models, interactive dashboards, and documentation your team can actually use.
Clear Communication - I explain technical concepts in plain English. You'll always understand what's happening and why.
Fast Turnaround - Most projects completed in 1-2 weeks. Available 30+ hours/week for urgent deadlines.
Proven Track Record - Built 10+ end-to-end ML projects across forecasting, recommendations, optimization, and prediction with measurable business impact.
# Technical Stack
Languages: Python (primary), SQL
ML Libraries: XGBoost, Random Forest, Scikit-learn, TensorFlow
Data Tools: Pandas, NumPy, Matplotlib, Seaborn, Plotly
Dashboards: Streamlit, Plotly Dash
Version Control: Git, GitHub
Deployment: Docker, FastAPI (API development)
# Industries I Serve
- E-commerce & Retail (60% of my work - deep expertise here)
- SaaS & Subscription Services (churn prediction, retention)
- Manufacturing (predictive maintenance, quality control)
- Telecommunications (customer analytics, churn)
- Finance (fraud detection, risk assessment)
# What You'll Get
Every project includes:
- Clean, well-documented code
- Trained ML models (ready to deploy)
- Interactive dashboards (Streamlit apps)
- Comprehensive documentation
- Data visualizations (charts, reports)
- Business impact analysis (ROI calculations)
- 2 weeks post-delivery support
# Recent Project Highlights
Inventory Optimization System - Reduced excess inventory by 43% and prevented stockouts for 364-store retail chain. Projected annual savings: $16.9B with 2,047% ROI.
Customer Churn Prediction - Built ML model achieving 71% recall and 54% precision for telecom company. Enables proactive retention campaigns with 198% ROI.
Cross-Sell Recommendation Engine - Discovered 426 high-quality product associations (lift > 3.0) for online retailer. Projected 15-25% increase in average order value.
Sales Forecasting Model - Achieved MAPE of 13.2% for 1,115-store retail chain, enabling data-driven inventory decisions. Projected $580K annual savings.
# Let's Discuss Your Project
Whether you need a quick proof-of-concept or a comprehensive analytics solution, I'm here to help. I offer a free 15-minute consultation to assess your needs and provide honest feedback on feasibility.
Available: 30+ hours per week
Response Time: Within 2-4 hours (during business hours)
Time Zone: GMT+1 (flexible for US/EU meetings)
Send me a message describing your challenge, and I'll respond with initial thoughts and next steps.
Steps for completing your project
After purchasing the project, send requirements so Chibuike can start the project.
Delivery time starts when Chibuike receives requirements from you.
Chibuike works on your project following the steps below.
Revisions may occur after the delivery date.
DATA EXPLORATION & CHURN ANALYSIS
Review customer data and churn patterns, analyze churn rate and timing, identify potential predictive features, validate data quality and feature completeness.
FEATURE ENGINEERING & PREPROCESSING
Create behavioral features (usage trends, engagement decline, payment patterns), handle class imbalance with appropriate techniques, encode categorical variables, normalize and scale features.