You will get an AI customer support ticket automation with n8n
Project details
Are repetitive support tickets slowing down your team?
I will build a custom AI-powered customer support automation workflow using n8n that automatically analyzes incoming requests, detects intent, assigns priority, routes tickets to the right team, and generates AI-assisted draft replies.
Your workflow can integrate with Gmail, Outlook, Slack, Google Sheets, CRMs, contact forms, live chat systems, and other business tools.
**What you'll get:**
• AI ticket classification
• Smart ticket routing
• AI draft replies
• CRM & Google Sheets integration
• Slack & email notifications
• Custom automation logic
• Clean, scalable n8n workflow
• Setup guidance
Every workflow is tailored to your business—no generic templates. My goal is to save your team time, reduce manual work, and improve response speed.
**Optional monthly maintenance is available for workflow updates, API changes, monitoring, troubleshooting, and ongoing improvements.**
I will build a custom AI-powered customer support automation workflow using n8n that automatically analyzes incoming requests, detects intent, assigns priority, routes tickets to the right team, and generates AI-assisted draft replies.
Your workflow can integrate with Gmail, Outlook, Slack, Google Sheets, CRMs, contact forms, live chat systems, and other business tools.
**What you'll get:**
• AI ticket classification
• Smart ticket routing
• AI draft replies
• CRM & Google Sheets integration
• Slack & email notifications
• Custom automation logic
• Clean, scalable n8n workflow
• Setup guidance
Every workflow is tailored to your business—no generic templates. My goal is to save your team time, reduce manual work, and improve response speed.
**Optional monthly maintenance is available for workflow updates, API changes, monitoring, troubleshooting, and ongoing improvements.**
AI Algorithms
Large Language Model, Transformer ModelAI Applications
AI-Enhanced Classification, Conversational AI, Natural Language Understanding, Sentiment AnalysisAI Models
ChatGPT, GPT-4What's included
| Service Tiers |
Starter
$149
|
Standard
$299
|
Advanced
$499
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 8 days |
Number of Revisions | 2 | 3 | 5 |
AI Model Integration | |||
Batch Normalization | - | - | - |
Database Integration | - | ||
Detailed Code Comments | - | - | |
Image Upscaling | - | - | - |
MLOps | - | - | - |
Model Deployment | - | - | - |
Model Documentation | - | ||
Model Monitoring | - | - | |
Model Testing & Optimization | |||
Model Tuning | - | - | - |
Natural Language Processing | |||
NLP Tokenization | - | - | - |
Pre-Training | - | - | - |
Prompt Engineering | |||
Setup File | |||
Source Code |
Optional add-ons
You can add these on the next page.
Additional Revision
+$25
Monthly Workflow Maintenance
+$99
Additional Integration
(+ 1 Day)
+$75
Additional AI Workflow
(+ 2 Days)
+$100Frequently asked questions
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JB
Jonathan B.
Feb 2, 2026
Three newsletter illustrations
Highly recommended. I've been working with Nikola for six months (since before he joined Upwork) on illustrations for my weekly newsletter , www.platformocracy.com. He is consistently professional, fast, high-quality, and original. I enjoy working with him and appreciate his talent.
About Nikola
AI Automation & n8n Specialist | Chatbots | OpenAI Integrations
Futog, Serbia - 7:18 pm local time
My current focus includes:
• AI Chatbots for websites
• OpenAI integrations
• RAG (Retrieval-Augmented Generation) systems
• Knowledge base assistants
• Lead capture and qualification workflows
• Gmail, Google Sheets, and Google Drive automations
• Telegram and multi-channel AI assistants
• Custom n8n workflow development
In addition to automation, I have over 15 years of experience as a professional illustrator and designer, working with international clients under the artistic name Chaos Theory.
My creative background helps me build AI solutions that are user-friendly, visually aligned with a brand, and focused on customer experience.
I'm reliable, communicative, and focused on delivering practical solutions that save time, improve customer support, and streamline business operations.
Steps for completing your project
After purchasing the project, send requirements so Nikola can start the project.
Delivery time starts when Nikola receives requirements from you.
Nikola works on your project following the steps below.
Revisions may occur after the delivery date.
Requirements Review
I review your current support process, ticket categories, routing rules, and business requirements.
Workflow Design
I design a custom AI customer support automation workflow tailored to your business needs.