DL
Damien L.
Sep 11, 2024
Email Deliverability Assistance
You will get an evaluation of your IT system
Top Rated
You will get an evaluation of your IT system
Basic Observation
Q&A based on your system
- Delivery Time 1 day
- Small Company Size
- Medium Company Size
- Large Company Size
1 day
delivery —
Sep 14, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Ruben gets paid once you are satisfied with the work.
Project details
Our comprehensive IT security consultation service stands out by offering a thorough review and enhancement of your entire IT infrastructure. We specialize in evaluating a wide range of systems, including Microsoft products such as Exchange, SharePoint, Intune, Active Directory, and Azure. Additionally, we focus on securing your endpoints, virtual machines, devices, websites, and DNS configurations. Our holistic approach ensures that every aspect of your IT environment is fortified against potential threats, providing you with peace of mind and robust protection.
Cybersecurity Expertise
Data Protection, Privacy, Cybersecurity AwarenessTechnology Type
Firewall, IaaS, Computer Network, Database, Operating System, SaaS, Web Application, CRM, Email SystemCybersecurity Regulation
ISO, HIPAAWhat's included
| Service Tiers |
Starter
$400
|
Standard
$1,500
|
Advanced
$4,000
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Small Company Size | - | - | |
Medium Company Size | |||
Large Company Size |
34 reviews
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TO
Trevor O.
Aug 20, 2024
30 minute consultation
ZF
Zakary F.
Jul 22, 2024
Time on computer is delayed by 1 hour
AMAZING
RJ
Robbie J.
Jul 11, 2024
IT Email Help
Ruben was able to help us solve some chronic problems with our email deliverability. He was amazing, and we look forward to working with him again.
SB
Shaun B.
Jul 11, 2024
Outlook 365 configuration - troubleshooting
Ruben was fantastic - helped me lose a lot of stress! I will definitely hire him in the future
About Ruben
Technical Support Specialist
99%
Job Success
South Saint Paul, United States - 7:04 am local time
In-depth knowledge of Microsoft software and products, including Windows OS, Office Suite, and Azure cloud services.
Excellent problem-solving skills and ability to diagnose and troubleshoot technical issues effectively.
Strong communication and interpersonal skills, allowing me to interact with customers and team members efficiently.
Ability to work well under pressure and prioritize tasks effectively to meet deadlines.
Some of my notable projects and accomplishments include:
Successfully resolved over 100 technical issues per week, maintaining a customer satisfaction rating of 95% or higher.
Developed and implemented a new customer service training program, resulting in a 25% increase in first-call resolution rates.
Completed a Microsoft-certified training program in Azure cloud services, expanding my knowledge and expertise in the field.
My education background includes various Microsoft certifications including Windows and Office products.
Overall, I am a dedicated and experienced Technical Support Specialist with a proven track record of delivering high-quality customer service and resolving complex technical issues.
Steps for completing your project
After purchasing the project, send requirements so Ruben can start the project.
Delivery time starts when Ruben receives requirements from you.
Ruben works on your project following the steps below.
Revisions may occur after the delivery date.
Evaluation definition
Client will provide the description of the actions and system to be evaluate