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You will get Automate Zendesk/Intercom Support Workflows with Make & Zapier

Debojyoti D.Status: Offline
Debojyoti D. Debojyoti D.
4.3
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Let a pro handle the details

Buy Web Application Programming services from Debojyoti, priced and ready to go.
Debojyoti D.Status: Offline
Debojyoti D. Debojyoti D.
4.3
Preview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Web Application Programming services from Debojyoti, priced and ready to go.

Project details

I will design and deliver a custom support workflow automation using Zapier or Make.com to streamline your customer support operations in Zendesk, Intercom, or HubSpot. Whether you need to auto-route support tickets, trigger responses based on ticket tags, sync helpdesk data with your CRM, or automate repetitive Tier-1 replies -- I'll build it cleanly and reliably.

This package includes:
 • Workflow design and implementation in Zapier or Make.com
 • Integration with your helpdesk (Zendesk, Intercom, HubSpot, or Freshdesk)
 • Ticket routing, tagging, and escalation automation
 • Testing, error-handling, and documentation

Message me with your current support stack and I'll confirm the best setup before you order.
Programming Languages
JavaScript, Python, TypeScript
Coding Expertise
Cross Browser & Device Compatibility, Performance Optimization, Design

What's included $100

These options are included with the project scope.

$100
  • Delivery Time 5 days
  • Number of Revisions 2
  • Number of Pages 1
    • Content Upload
    • Source Code
4.3
3 reviews
67% Complete
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Apoorva V.
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Build an AI based Saas platform for personal coaching, goal tracking and community building. Working with Debojyoti and Dipanka was an absolute pleasure. They make a fantastic team—focused, fast, and deeply thoughtful in their approach. We built a product together in record time, and what initially drew me to them was their strong design sensibility. What made the project truly successful, though, was their collaborative mindset and clear, consistent communication. Whether you’re building a brand-new MVP or iterating on an existing product, I wouldn’t hesitate to recommend them.

TT

Tia T.
5.00
Apr 4, 2025
Portal Enhancement: Frontend Building Debojyoti was a pleasure to work with—reliable, responsive, and professional. Highly recommended!
Debojyoti D.Status: Offline

About Debojyoti

Debojyoti D.Status: Offline
AI Customer Support Engineer - Chat and Voice Agents (Vapi, LiveKit)
82% Job Success
4.3  (3 reviews)
Karimganj, India - 12:06 am local time
I build AI customer support systems that automate up to 80% of Tier-1 support tickets -- cutting average response times from hours to seconds. If your support team is drowning in repetitive questions, missed chats, or unanswered emails, I can replace that with an AI agent that works 24/7 -- without SaaS lock-in or black-box bots you can't control.

I've spent the last 3+ years building production AI products: a real-estate support chatbot (Blubuddy) that handled hundreds of property queries automatically, an AI email triage system (SmartInbox) that reduced manual email sorting by 70%, and multi-agent RAG backends serving live users. As CTO at ATOZDEBUG, I led engineering teams that shipped AI-powered systems used in real customer-facing products.

What I solve:
- Slow or missed replies that cost you leads and customers (response times improved from hours to seconds)
- Repetitive FAQs burning your support team's time every day (automate 60-80% of Tier-1 tickets)
- Overloaded inboxes with no prioritization, tagging, or smart escalation
- No 24/7 coverage -- losing prospects who ask outside business hours
- Zero visibility into what your AI is doing (I build full logs, dashboards, and audit trails)

What you get:
- AI support agent trained on your FAQs, docs, and knowledge base (RAG + agents, not just prompt hacks)
- Chat widget for your website or app (Next.js/React frontends or embedded into any existing site)
- Email assistant integrated with Gmail, Outlook, Zendesk, Intercom, HubSpot, or Slack
- Voice support agent (Vapi/LiveKit) for inbound calls with routing and escalation rules
- Full logging, monitoring dashboard, and admin panel for every interaction
- Documentation and walkthrough so non-technical teams can operate the system independently

Tech I use:
- Frontend: React, Next.js (dashboards, chat widgets, admin panels)
- Backend: Node.js/TypeScript, FastAPI/Python, REST APIs
- AI: OpenAI/Claude/Gemini, LangChain, LangGraph, RAG pipelines, multi-agent workflows
- Voice: Vapi, LiveKit for real-time voice agents and call flows
- Helpdesk: Zendesk, Intercom, HubSpot integrations
- Data: PostgreSQL, MongoDB, vector stores
- Infra: AWS/VPS private deployments -- you own the system and your data

Message me with your business type and main support challenges, and I'll suggest the best setup (chat, email, voice, or all three) before you place an order. Not technical? No problem -- I handle the full build and walk you through everything.

Steps for completing your project

After purchasing the project, send requirements so Debojyoti can start the project.

Delivery time starts when Debojyoti receives requirements from you.

Debojyoti works on your project following the steps below.

Revisions may occur after the delivery date.

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