You will get Expert Dynamics 365 support: ERP, CRM, cloud, and SaaS solutions


Project details
"I help businesses optimize Microsoft Dynamics 365 Business Central and CRM through expert troubleshooting, customization, and ERP consulting. With over 7 years of experience, I deliver fast, reliable solutions to streamline your processes, integrate cloud services, and improve efficiency."
Support & IT Services
Cloud Services, CRM Customization & Development, Helpdesk & Technical Support, ConsultationDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
Amazon Web Services, Google Cloud Platform, Microsoft Azure, SaaS, SalesforceWhat's included
| Service Tiers |
Starter
$80
|
Standard
$250
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Revisions | 1 | 2 | 3 |
Remote Connection Support | |||
Documentation | - |
Optional add-ons
You can add these on the next page.
Additional Revision
+$20
Documentation
(+ 1 Day)
+$30
Remote Connection Support
(+ 1 Day)
+$40Frequently asked questions
About Gabriel
Strategic Project Manager & Business Analyst
Terrassa, Spain - 10:47 am local time
Recognizing that each company is unique, we design bespoke strategies for every client, whether it's a business transformation, strategic plan, operational management, or risk assessment. My customized approach ensures that every solution aligns perfectly with your company’s history, culture, and goals, delivering tangible results that propel your business forward.
Skills
ERP: Business Central & LS Central
Implementation and optimization, providing real-time visibility, cost reduction, and operational productivity improvements through its integration and process automation capabilities.
Specialist in LS Central, the unified POS and ERP solution for retail, which grows with the business and centralizes store and head office operations, eliminating silos and enhancing user experience.
Functional QA
Design and execution of detailed test plans to validate business requirements, covering multiple scenarios and ensuring end-to-end quality.
Coordination of UAT, maintenance of test frameworks, and collaboration with cross-functional teams to ensure the stability and reliability of ERP systems and connected platforms.
BI & Advanced Excel with DAX
Development of Power BI dashboards that transform data into actionable insights, facilitating real-time decision-making and supporting finance, operations, and sales areas.
Expert in DAX for Excel and Power BI, creating complex formulas that allow advanced analysis of time series, conditional calculations, and relational data modeling.
ETL: Extract, Clean, and Transform
Implementation of ETL pipelines that ensure data consistency and quality by extracting from multiple sources, cleaning, and loading them into data warehouses or analytical models.
Specialization in the transformation stage to normalize, enrich, and structure information, applying business rules that empower analytics and BI.
Technical Documentation
Writing clear and concise documentation, structured with headers, examples, and diagrams, to facilitate adoption, maintenance, and scalability of ERP and BI solutions.
Creation of tutorials, thematic guides, and references, following standards that turn documentation into a support tool and not just an information repository.
Support & Ticket Management
Administration of the ticket lifecycle with Jira Service Management, from triage to resolution, using SLAs, queues, and conversational integrations to optimize response times.
Implementation of ticketing processes that record incidents, change requests, and improvements, ensuring traceability and continuous improvement in ERP and BI platforms.
Project Management
Leadership in ERP projects with agile and traditional methodologies, combining planning, communication, and resource management skills to deliver successful implementations.
"Coach" approach in managing multidisciplinary teams, empowering stakeholders and ensuring the achievement of objectives, deadlines, and quality at every project phase.
Steps for completing your project
After purchasing the project, send requirements so Gabriel can start the project.
Delivery time starts when Gabriel receives requirements from you.
Gabriel works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Gathering
I’ll review your needs in detail: issue description, goals, and required outcomes.
Environment Assessment
I’ll analyze your current Business Central/CRM setup, configurations, and integrations.