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You will get MacOS Windows ChromebookTech Support Help Desk

Joseph F.Status: Offline
Joseph F. Joseph F.
5.0
Top Rated
Preview image

Let a pro handle the details

Buy Support & IT services from Joseph, priced and ready to go.
Joseph F.Status: Offline
Joseph F. Joseph F.
5.0
Top Rated
Preview image

Let a pro handle the details

Buy Support & IT services from Joseph, priced and ready to go.

Project details

I’ve been in the IT industry for over 20 years. The bulk of my experience is with a global advertising agency so there was a unique issue always going on. I have ACMT, ACA and JAMF 100 certifications. I am familiar with Active Directory, Jamf Connect, Wordpress, HTTPs, Office, Adobe Creative Suite, and cloud service apps as well. In the IT industry, things are always changing and I adapt to those changes. While my passion is Mac, I do work on Windows machines as well. I hope I’ve peaked your interest and perhaps we can talk further. I look forward to hearing from you.
Support & IT Services
Helpdesk & Technical Support, Consultation
Device
Desktop/Laptop
Operating System
macOS
What's included
Service Tiers Starter
$30
Standard
$75
Advanced
$100
Delivery Time 1 day 1 day 2 days
Number of Revisions
000
Remote Connection Support
Documentation
-
-
-
5.0
2 reviews
100% Complete
(2)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

MS

Max S.
5.00
Mar 14, 2025
IT Support (Hardware and Accounts) Joe is very knowledgeable on the Mac hardware side, and has been able to troubleshoot and fix most issues himself without the need for additional support. He's also extremely patient and friendly when working with end users - I've had several people reach out to me to let me know how much they enjoyed working with him!

WS

Woody S.
5.00
Mar 31, 2020
Mac tech support on Catalina Quick turnaround and thorough!
Joseph F.Status: Offline

About Joseph

Joseph F.Status: Offline
IT Support Professional - Help Desk to MDM Management
100% Job Success
5.0  (2 reviews)
South Chicago Heights, United States - 5:50 pm local time
An experienced IT support professional with sixteen years of experience in an enterprise environment using active directory. I specialize in Macs. Experience using Google Workspace, Atlassian Jira/Confluence/Service Desk, Slack, Zoom, and Microsoft Office365. Strong OS X Macintosh background. MDM management with JAMF and MaaS360, Splashtop, Teamviewer, and Anydesk. Strong understanding of OS X and Adobe Creative Suite. JAMF Certified Associate. Experience with Mac, Windows and Chromebooks. My specialty is Mac and Windows Support, Jamf, and Help Desk in corporate environments. ACMT, ACA and JAMF100 certified. If your company needs on-call tech support just reach out.

I can provide Service Desk Solution for your business Our Service Desk Solution is a comprehensive, user-centric platform designed to streamline and enhance your organization's IT support experience. Whether you're a small business or a large enterprise, our solution offers scalable, customizable features that cater to your unique needs.

Steps for completing your project

After purchasing the project, send requirements so Joseph can start the project.

Delivery time starts when Joseph receives requirements from you.

Joseph works on your project following the steps below.

Revisions may occur after the delivery date.

Setup a time to connect

We can arrange a time to connect, then I can call and remote into your machine to resolve your issue.

Review the work, release payment, and leave feedback to Joseph.