You will get Monthly IT Support | Helpdesk Package
Project details
-We're CERTIFIED IT guru and ready to serve your operation with our expertises
-We're certified Google IT Support, Apple IT support, CCNA, Security+, CISSP, AWS-Azure certified experts/architecture, Microsoft Aministrator, Power BI
-No know-it-all person is good enough to do everything by himself. As such we only provide certified experts at your fingertips when it comes to difficult areas of IT.
-VMware, On-premises server, Migration, LAN/WAN Config, Network Architect, Firewall (Cisco, Fortinet, Watchguard, Palo Alto), DevOps, DevSecOps, you-name-it
-In addition to your daily operation support, we provide well-equipped business analysts in these domains: Law, Healthcare, Intellectual Property, and Drilling Process.
COMPUTESE.COM
-We're certified Google IT Support, Apple IT support, CCNA, Security+, CISSP, AWS-Azure certified experts/architecture, Microsoft Aministrator, Power BI
-No know-it-all person is good enough to do everything by himself. As such we only provide certified experts at your fingertips when it comes to difficult areas of IT.
-VMware, On-premises server, Migration, LAN/WAN Config, Network Architect, Firewall (Cisco, Fortinet, Watchguard, Palo Alto), DevOps, DevSecOps, you-name-it
-In addition to your daily operation support, we provide well-equipped business analysts in these domains: Law, Healthcare, Intellectual Property, and Drilling Process.
COMPUTESE.COM
Support & IT Services
Cloud Services, CRM Customization & Development, Data Recovery, Helpdesk & Technical Support, ConsultationDevice
Desktop/LaptopOperating System
WindowsWhat's included
| Service Tiers |
Starter
$200
|
Standard
$1,600
|
Advanced
$3,200
|
|---|---|---|---|
| Delivery Time | 1 day | 30 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Remote Connection Support | |||
Documentation |
About Remy Y
IT Support Engineer - MS365/GWS Support
100%
Job Success
Ottawa, Canada - 11:37 pm local time
*** Authorized SOPHOS Partner. Find us at Computese.com
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We are a proud Ottawa IT Services Firm with specialization in System, Network, Data and Cloud Engineering spans an impressive 90 years+ of experience. That's right! We're fully certified and each has a minimum of 5+ years of experience! We've successfully designed, implemented, and maintained cloud-based infrastructure and systems, harnessing the latest technologies and best practices. In addition, we possess in-depth knowledge of designing, configuring, and troubleshooting complex network infrastructures, encompassing LAN, WAN, VPN, and routing protocols. We have the right business acumen to propel your company forward.
We are certified:
● CCNA, CCNP, CompTIA Security+, CISSP
● Google IT Support Professional, Google Cybersecurity Professional
● Azure Solutions Architect Expert, Azure DevOps Engineer Expert, Azure Administrator Associate
● AWS Certified Cloud Practitioner, AWS Cloud Architect
● PowerBI Data Analysis and Visualization
● Microsoft Administrator, Microsoft Cybersecurity Analyst
💻Tech Stacks
✅ Programming:
Python, JavaScript, Golang, SQL, XML, JSON, YAML, YANG, APIs(RESTful, NETCONF, RESTCONF),
✅OS:
Windows Server(PowerShell, AD, Group Policy, Exchange), Linux(Bash, IPtables, Permissions), macOS, Cisco IOS, Arista EOS
✅Networking:
WAN, LAN, WLAN(Meraki, UniFi), VLANs, VXLANs, IPv6, NAT, RIP, OSPF, BGP, VRF, ACLs, QoS, VPNs, DHCP, DNS, SAN, SDN(Cisco NSO), NFV
✅Security:
Firewalls(Palo Alto, FortiGate, SonicWall, Cisco, Watchguard, DrayTek), CASB(Netskope), SIEM(Rapid7, ELK, SecurityOnion), Identity(Okta, Centrify), Email(Mimecast), MDM(MaaS360), Pi-hole
✅Cloud:
OpenStack, AWS(EC2, VPC, S3, IAM, WorkSpaces), Azure(VMs, AD, Networking), Digital Ocean, Vultr, Google Workspace, Office 365
✅Tools:
Git, Postman, Wireshark, Nmap, Lansweeper, Zabbix, Observium, Graylog, Visio, Jira, Docker, Cloud 9, Bootstrap
🌟 Why are we unique amongst other freelancers? 🌟
We prioritize "QUALITY of Work", always striving for client success and satisfaction. In addition, understand the important of your trade secret, we can sign an NDA to protect your business. No shady dealing! We take advantage of your existing system as much as possible, rather than suggest building everything new. To us, your operation's success and efficiency are our success and pride!
Mastery in cPanel / WHM.
● Expertise with cloud providers such as Azure, AWS, Digital Ocean, GCP, Vultr
● Expertise in Linux distributions (RedHat, CentOS, Ubuntu, Kali).
● Expertise in computer clustering, data replication, and disaster recovery.
● Skill in containerization orchestration, (Docker and Kubernetes, Podman, EKS).
● Mastery in monitoring solutions such as ElasticSearch, Kibana, NewRelic, etc.
● Expertise in DevOps automation tools such as Ansible, Terraform, Jenkins, Cloudformation, Serverless, etc.
● Experience working closely with developers to design CI/CD pipelines.
● Expertise in CMS & eCommerce platforms (WordPress, Drupal, Magento, Shopify, PrestaShop).
● Expertise in PowerBI data analysis
We will be happy to discuss your unique needs and explore how we can be of assistance. Let's get it going!
Steps for completing your project
After purchasing the project, send requirements so Remy Y can start the project.
Delivery time starts when Remy Y receives requirements from you.
Remy Y works on your project following the steps below.
Revisions may occur after the delivery date.
Client log a ticket to our helpdesk system / email / Upwork chat
Our IT supports will solve it immediately