Upwork home
Sign up
Project Catalog
DesignDesign
Video & AudioVideo & Audio
Development & ITDevelopment & IT
MarketingMarketing
Writing & TranslationWriting & Translation
MoreMore

You will get Remote IT Support for Windows, Microsoft 365 for your Laptop and Desktop

Mooketsi Z.Status: Offline
Mooketsi Z.
Preview image

Let a pro handle the details

Buy Support & IT services from Mooketsi, priced and ready to go.
Mooketsi Z.Status: Offline
Mooketsi Z.
Preview image

Let a pro handle the details

Buy Support & IT services from Mooketsi, priced and ready to go.

Project details

I'm a Microsoft Certified Technical Support Specialist with 7 years of experience providing remote, phone, and chat support for personal computers / Small / Medium size Companies.

You will get support in the following areas:

✔️PC/Laptop/Windows support
✔️Remote Desktop Support L1 / L2
✔️ Help Desk Support L1 / L2
✔️ IT Server Infrastructure Support L1 / L2
✔️ Client OS: Windows 7, 8.1, 10, 11
✔️ Microsoft Office 365 / Microsoft 365 Modern Desktop Support
✔️ Microsoft Azure / Cloud Computing
✔️ Server OS: Windows Server 2012, 2016, 2019
✔️ Implementing Virtualization: Hyper-V, VMware , Azure Virtual Desktop
✔️Network Troubleshooting
✔️ IT Infrastructure Management
✔️ IT Infrastructure Monitoring
✔️ Update security software, and install the latest Windows updates and patches
✔️Client / Server Antivirus Management
✔️ Hardware Installation / Troubleshooting
✔️Assistance in setting up new laptops/desktops for end-users
✔️ Questions related to Windows 10, Android, iOS, or other personal use devices
✔️Troubleshooting home devices / general user concerns
Support & IT Services
Cloud Services, Helpdesk & Technical Support
Device
Desktop/Laptop
Operating System
Windows
Cloud Platforms
Microsoft Azure, Other

What's included $40

These options are included with the project scope.

$40
  • Delivery Time 1 day
  • Number of Revisions 2
    • Remote Connection Support
    • Documentation
Optional add-ons You can add these on the next page.
Additional Revision
+$10
Mooketsi Z.Status: Offline

About Mooketsi

Mooketsi Z.Status: Offline
Microsoft 365 Support Engineer | Technical Support | IT Consultant |
Gaborone, Botswana - 8:52 am local time
I posess 8 years of experience as an IT Administrator, Network engineer, technical support specialist for top-tier firms, excellent IT skills, various IT certifications and a great eye for detail, posses strong knowledge in designing, configuring, securing, and supporting IT networks and systems , and maintaining small to large network/server infrastructure. knowledgeable in configuring and installing various network devices and services (routers, switches, firewalls, ). available as needed.

Steps for completing your project

After purchasing the project, send requirements so Mooketsi can start the project.

Delivery time starts when Mooketsi receives requirements from you.

Mooketsi works on your project following the steps below.

Revisions may occur after the delivery date.

Verify issue

Verify and understand the issue.

Connect Remotely

Connect Remotely and initiate resolution

Review the work, release payment, and leave feedback to Mooketsi.