You will get The best IT support on the windows system, outlook, Office365, and Backup
Top Rated

You will get The best IT support on the windows system, outlook, Office365, and Backup
Top Rated

Project details
I want to be able to share and, at the same time, learn more in the IT Industry. I had experience as a SYSTEMS Administrator for almost 4yrs with a background of a Technical Support Representative for a total of 9yrs. I am here to help clients help their support team; with my skills and experience, I am sure to contribute and give out the best quality of work.
TECHNICAL SKILLS
Computer/Server Operating System
• Windows XP, Vista, 7, 8, 8.1 and 10
• Windows Server 2008 and 2012
Computer Application/Software
• Microsoft Office Excel, Word, Outlook, and PowerPoint (2007, 2010, 2013, 2016, and o365)
• Active Directory Management, Group Policies, Folder permissions
• Remote Desktop Manager Ver 2.7
TECHNICAL SKILLS
Computer/Server Operating System
• Windows XP, Vista, 7, 8, 8.1 and 10
• Windows Server 2008 and 2012
Computer Application/Software
• Microsoft Office Excel, Word, Outlook, and PowerPoint (2007, 2010, 2013, 2016, and o365)
• Active Directory Management, Group Policies, Folder permissions
• Remote Desktop Manager Ver 2.7
Support & IT Services
Data Recovery, Helpdesk & Technical SupportDevice
Desktop/LaptopOperating System
WindowsWhat's included
Service Tiers |
Starter
$20
|
Standard
$30
|
Advanced
$40
|
---|---|---|---|
Delivery Time | 1 day | 1 day | 1 day |
Number of Revisions | Unlimited | Unlimited | Unlimited |
Remote Connection Support | |||
Documentation |
52 reviews
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This project doesn't have any reviews.
TF
Tim F.
Feb 4, 2025
Fix Microsoft Word Issue
Thanks for giving your best
AF
Amber F.
Nov 16, 2024
Connect a Gmail to my Outlook
He magically fixes everything with very little direction!
AF
Amber F.
Nov 13, 2024
Outlook Lost Emails Trouble Shooting
Wonderful to work with and fixed everything so quickly.
TS
Tessa S.
Nov 5, 2024
Set up Google Workspace
Shailendra is knowledgable, effective at problem solving and a pleasure to work with! He helped me solve an annoying problem I had been trying to resolve for weeks in under 30min. Overall a very positive experience and I highly recommend him!
ES
Elizabeth S.
Aug 31, 2024
Microsoft Office 365 Outlook and OneDrive Support
About Shailendra Kumar
ITHelp Desk | Tech Support | Office365 | Migration | Windows | MAC
94%
Job Success
Noida, India - 8:27 am local time
Skills:
| Microsoft Office | Office365 |
| AS400 System | SharePoint |
| Team Management | Team Leadership |
| Windows Operating Systems | Exchange Server |
| Networking | Computer Hardware |
| Outsourcing | Windows Remote Desktop |
| Software Installation | Wireless Technology |
| Print Management | Wireless Security |
| Virtual Machines | Adept Problem-solver |
| Customer Relations | Remote Technical Support |
Experience:
- 4 years Hewlett Packard Desktop Support Level 1
- 3 years of Microsoft Outlook Technical Support Level 1 and Level 2
- 5 years Windows Technical Support Software Representative Level 1 and Level 2
- 3 years Microsoft Technical Support Software Product Specialist
- 3 years - Direct Office 365 Admin Support (Microsoft)
- 3 years (Ongoing) - Managed Service Provider Support Engineer
Connection: 100 MBPS Fiber Optic with 2 5G backup Modems 5 to 40 Mbps.
Computers and Equipment: 1 Laptop, 16 Gb RAM with 1 monitor
1 i5 Laptop 16Gb RAM 5 - 6 hours battery life
2 Headsets with Noise Cancellation
24*7 Backup
Steps for completing your project
After purchasing the project, send requirements so Shailendra Kumar can start the project.
Delivery time starts when Shailendra Kumar receives requirements from you.
Shailendra Kumar works on your project following the steps below.
Revisions may occur after the delivery date.
Update Windows patches