You will get user can complaint and admin can post notice and control complaint
Project details
Imagine your organization receives complaints through phone calls, emails, or in person. Tracking them becomes messy, and some issues get lost. With this Complaint Management System, everything goes into one organized platform.
Users/Customers can easily submit complaints online with details and attachments.
Staff members can view assigned complaints, update progress, and mark resolutions.
Admins can oversee the entire process, assign complaints, set priorities, and generate reports.
The system keeps a real-time status of every complaint — whether it’s Pending, In Progress, or Resolved.
You also get a dashboard with insights, search & filter options, and notifications so nothing is missed.
In short, this system helps you streamline complaint handling, improve accountability, and save time — while ensuring customers feel heard and issues are solved faster.
Users/Customers can easily submit complaints online with details and attachments.
Staff members can view assigned complaints, update progress, and mark resolutions.
Admins can oversee the entire process, assign complaints, set priorities, and generate reports.
The system keeps a real-time status of every complaint — whether it’s Pending, In Progress, or Resolved.
You also get a dashboard with insights, search & filter options, and notifications so nothing is missed.
In short, this system helps you streamline complaint handling, improve accountability, and save time — while ensuring customers feel heard and issues are solved faster.
Programming Languages
PHP, HTML & CSS, JavaScriptCoding Expertise
Performance Optimization, Security, DesignWhat's included
| Service Tiers |
Starter
$5
|
Standard
$15
|
Advanced
$25
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 15 days |
Number of Revisions | 3 | 6 | Unlimited |
Number of Pages | 10 | 25 | 33 |
Design Customization | - | - | |
Content Upload | |||
Responsive Design | |||
Source Code | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$8 - $30
Additional Revision
+$3About Suren
Web and software developer
Nepalgunj, Nepal - 3:39 pm local time
Steps for completing your project
After purchasing the project, send requirements so Suren can start the project.
Delivery time starts when Suren receives requirements from you.
Suren works on your project following the steps below.
Revisions may occur after the delivery date.
Requirement Analysis
We’ll gather project scope, user roles, and complaint workflows to set the foundation.
Database & Architecture Design
Design a secure PHP/MySQL database and plan the overall system structure.