You will get VICIDial standalone and Cluster based Predictive Dialer for Calls and SMS
Top Rated

Top Rated

Project details
VICIDial is an enterprise-class, open-source, scalable, and secure contact center suite.
Some features are listed below:
An agent can call clients manually and predictively in succession from a database/list through a web-based screen.
Agent can view and edit all the information for a a lead and see a script on his/her screen with instructions and information regarding a campaign.
Agent can send a dropped call to a voicemail box, queue, or extension per campaign if no agent is available.
Load Balancing of call across multiple inbound or outbound Asterisk servers is possible!
Managers and Supervisors can view Several real-time and summary reports and listen/barge-in to any conversation they are allowed to.
Agents can select select a Pause Code when they are not active.
Chat with customers from a website through the agent web screen and with managers and other agents on the agent web screen.
And so many features.
Some features are listed below:
An agent can call clients manually and predictively in succession from a database/list through a web-based screen.
Agent can view and edit all the information for a a lead and see a script on his/her screen with instructions and information regarding a campaign.
Agent can send a dropped call to a voicemail box, queue, or extension per campaign if no agent is available.
Load Balancing of call across multiple inbound or outbound Asterisk servers is possible!
Managers and Supervisors can view Several real-time and summary reports and listen/barge-in to any conversation they are allowed to.
Agents can select select a Pause Code when they are not active.
Chat with customers from a website through the agent web screen and with managers and other agents on the agent web screen.
And so many features.
Support & IT Services
Cloud Services, CRM Customization & Development, Helpdesk & Technical SupportDevice
Server/HostingOperating System
Linux/UnixCloud Platforms
Alibaba Cloud, Amazon Web Services, Google Cloud Platform, Microsoft Azure, OtherWhat's included
| Service Tiers |
Starter
$250
|
Standard
$400
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 3 days | 4 days | 5 days |
Number of Revisions | 1 | 1 | 2 |
Remote Connection Support | |||
Documentation | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$100 - $200
CRM Integration with VICIDial Cluster
(+ 1 Day)
+$150
124 reviews
(108)
(4)
(7)
(4)
(1)
This project doesn't have any reviews.
AA
Ahmed A.
Jun 9, 2026
30 minute consultation
knowledgeable and experienced in his area
OR
Omer R.
Mar 27, 2026
3cx VOIP routing and SMS
SP
Suchandan P.
Mar 11, 2026
Setting Up 24/7 On-Call Support Workflow (Routing Calls to the Right Person Based on Schedule)
Very Knowledgeable!
PK
Paul K.
Mar 3, 2026
Set up Twilio local 10DLC number and connect to Hubspot
We hired Abid to help us figure out how to scale our communication systems. He didn’t sugarcoat anything; his candid advice will save us a lot of many and avoid many headaches in the future. Despite my limited background in the field, Abid explained everything in a simple way that was easy for me to understand
.
.
cj
christo j.
Mar 1, 2026
VICIdial Customization Expert
Great work.
About Abid Ur
Asterisk, VICIDial, FreePBX, 3CX, VoIP, ASTPP, Twilio, Bulk SMS
100%
Job Success
Lahore, Pakistan - 10:13 am local time
I graduated with a BS in Telecommunication and an MSc in Telecommunication Networks.
Having over 13 years of VoIP/Linux/IT/network planning, design, development, deployment, optimization, administration, and support experience in top-notch organizations such as Telappliant Ltd., Cybergen, SCB Global, Dialer360, and Astericom.
Skills and Certification:
IP PBX: 3CX, Asterisk, FreePBX, Elastix, PBXware MT, FreeSWITCH, FusionPBX, Issabel, VoIPOffice
AI Agents/Integration: ElevenLabs, Vapi
SMS Blast/Broadcast using SignalWire, VoIP.ms, Telnyx, Anveo, Bandwidth, Plivo, Skyetel, Twilio, VoxTelesys, BulkSolutions, Flowroute, Intelepeer, and BulkVS
Telecom Billing: A2Billing, ASTPP, VOS3000, and Magnus Billing.
Dialer: VoiceBroadcast, VICIDial, GoAutoDial, VICIBox Multi-Server Clustering, Dialer360, Primo Dialer
IP Phones: Aastra, AND phone, Algo, AudioCodes, Cisco, Cisco/Linksys, CloudTC, Cortelco, CyberData, Digium, H-Tek, Incom, Intelbras, Konftel, Mocet, Norphonic, Obihai, Panasonic, Patton, Phoenix Audio, Polycom, Snom, Thomson, Unidata, Uniden, VTech, Xorcom, Yealink, Yealink/Dreamwave
IP PBX (hardware): Sangoma PBXact UC / FreePBX, Elastix IP PBX, Grandstream UCM, Yeaster S-series, Renegadepbx-1U-Appliance-with-FreePBX, Patton's gateways
VoIP Providers:
USA and Canada: Astericom, Twilio, VoIPdotms, Switch2VOIP, SignalWire, Anveo, Alcazarnetwork, voxbeam, Telus, RingCentral, Call Centric, Voyant (Vitelity), Nextiva, bandwidth, Altotelecom, FlowRoute, QuestBlue, sipdotus, DIDLogic, Nexmo, Plivo, siptrunkdotcom, Telnyx, IDTExpress, Zadarna
SMS and Bulk SMS: I can write code for you to send and receive SMS using any Asterisk and FreeSWITCH server and through popular providers like Telnyx, Twilio, Bandwidth, VoIPdotms, and SignalWire. For bulk SMS, I can set up a code with the front end for sending bulk SMS from a CSV .
UK: Fuse 2, BT, VoIPTalk, DrayTEL, Telappliant, Gamma, sipgate, VoIPFone, VoiceFlex, Voicehost, Brightstar, Yellowgrid, Gradwell, T4com Ltd, Voxbeam, and Spitfire
Linux Distros: CentOS, Redhat EL, Ubuntu, OpenSUSE, Debian, Back Track (Kali Linux)
Windows machines: Windows Server 2012 and 2016, Windows Desktop 11, 10, 8, 7, and XP.
Cloud Platforms: AWS EC2 and LightSail, GCP, Vultr, BlueHost, HostGear, Hetzner, and Digital Ocean
Coding: PHP, MySQL, Lua, XML, JSON, HTML
I would be very happy to assist start-ups as well as SMEs in achieving their goals and business objectives.
Thank you!!
Steps for completing your project
After purchasing the project, send requirements so Abid Ur can start the project.
Delivery time starts when Abid Ur receives requirements from you.
Abid Ur works on your project following the steps below.
Revisions may occur after the delivery date.
Clients provide all the aforementioned requirements and details
