You will get video call quality diagnosis: find lag, drops, audio issues & their roots
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Project details
Your video or voice calls drop, lag, or sound bad, and your team cannot find the cause. We can. In 24 hours you get a full diagnosis covering lag, drops, audio problems, high latency, desync, one-way audio, and echo. Every issue gets a root cause, evidence (where it lives in code or config), why it matters, severity, and a fix with rough effort. Clear for a founder or CTO, specific for engineers, ready for your AI coding agent.
Why us: video and real-time calls are all we do, since 2005, across 250+ projects. We built Nucleus for Fibernetics, a Canadian telecom processing 2 billion+ calls a year: WebRTC and SIP calls over internet and cellular, bridged to landlines, 600M+ call minutes a month. We also built iMind, a secure conferencing platform used by PwC and national telecoms, with up to 200 video participants per call. We work across WebRTC, LiveKit, and mediasoup, plus SIP, Asterisk, and FreeSWITCH. We trace a problem from a browser call to a landline dial-in, so the diagnosis is specific to your setup, not generic advice.
Want the fixes implemented? Ask and we will scope it, no obligation. Links are proof of our work only; all communication and delivery happen on Upwork.
Why us: video and real-time calls are all we do, since 2005, across 250+ projects. We built Nucleus for Fibernetics, a Canadian telecom processing 2 billion+ calls a year: WebRTC and SIP calls over internet and cellular, bridged to landlines, 600M+ call minutes a month. We also built iMind, a secure conferencing platform used by PwC and national telecoms, with up to 200 video participants per call. We work across WebRTC, LiveKit, and mediasoup, plus SIP, Asterisk, and FreeSWITCH. We trace a problem from a browser call to a landline dial-in, so the diagnosis is specific to your setup, not generic advice.
Want the fixes implemented? Ask and we will scope it, no obligation. Links are proof of our work only; all communication and delivery happen on Upwork.
Programming Languages
JavaScript, Python, TypeScriptCoding Expertise
Cross Browser & Device Compatibility, Performance Optimization, DesignWhat's included $80
These options are included with the project scope.
$80
- Delivery Time 2 days
- Number of Revisions 2
Frequently asked questions
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AK
Alican K.
Feb 21, 2026
ALVE Live Development & Support
Thanks to Nikolay for the job. We have completed the process.
HA
Hasan A.
Feb 18, 2026
Peer to Peer Video Call App
SD
Sean D.
Dec 16, 2025
Part-time work & support for the live system
Amazing to work with! They go the extra mile for you! I worked with them for 3 years and they always hit the mark! Amazing to work with and will work again with in the future.
AB
Alan B.
Dec 1, 2025
30 minute consultation
Fantastic call. Plan on working with Nikolay. Highly recommend!
MY
Murat Y.
Nov 19, 2025
30 minute consultation
About Nikolay
LiveKit WebRTC SIP/VoIP Electron AI - SaaS & Video Software Architect
100%
Job Success
Sharjah, United Arab Emirates - 8:46 am local time
I'm the CEO of Fora Soft, and personally architect every project. You get an owner accountable for delivery and senior judgment from day one, not a junior learning WebRTC on your budget.
⚠️ DM or invite me - I respond within 2 hours.
WHAT I'VE BUILT (selected):
→ SpeedSpace (LiveKit) - remote video production on LiveKit, WebRTC, and FFmpeg. Makes content for Netflix, HBO, and Electronic Arts. Shown at Paris Fashion Week.
→ Nucleus .com (SIP/VoIP) - WebRTC and SIP business phone system for the Canadian telecom Fibernetics. 600M+ call minutes a month, 5,000+ businesses, AI voice agents, SOC II, HIPAA.
→ FRP.live (Electron) - desktop and AI music platform. 720,000+ licensed tracks from Sony, Universal, and Virgin. Used by 12,000+ DJs.
→ VocalViews .com (WebRTC) - research platform with 1M+ participants, used by Samsung, McDonald's, Google, Netflix, TikTok, Adobe.
→ Tyxit .com (Electron, audio) - Electron desktop app for sub-30ms live music. Performed at the Montreux Jazz Festival. $1.3M raised, partnered with Karmine Corp.
→ VALT ipivs .com (Wowza, WebRTC) - video recording, streaming, surveillance SaaS platform. 770+ US organizations, 2,500 IP cameras, 50K+ users. From $1M revenue in the launch year to $9.7M now. 12 years’ partnership.
→ Live Eye (Electron) - AI retail surveillance. 10K+ locations, $5M+ fraud prevented.
→ BrainCert .com - the first HTML5 + WebRTC virtual classroom. 100K+ customers, 500M+ classroom mins.
→ Sprii - €365M+ in live commerce sales. 72K+ live events.
→ StreamLayer - interactive sports overlays, $14.1M raised. NBC, CBS, Red Bull, Chelsea FC.
PROBLEMS I SOLVE (with proof from real projects):
• When third-party SaaS gets too expensive at scale: replaced GoogleDocs, Zoom and Discord with a custom LiveKit platform, 2,000 students in one live class (Scholarly: 15,000+ users)
• Sub-30ms latency for live music (Tyxit, Electron app: Montreux Jazz)
• SIP/VoIP calling at scale: WebRTC-to-SIP bridges, FreeSWITCH, Telnyx (Nucleus, 5K+ businesses)
• AI surveillance on Electron desktop apps: $5M+ fraud prevented across 10K+ locations (Live Eye)
• AI voice agents processing 600M+ call min/mo (Nucleus)
• Secure video conferencing at enterprise scale: up to 500 participants, AES-256 (iMind: used by PwC and national telecoms)
• Computer vision: 99.5% face recognition, 500K+ plates/day (Mindbox .ai)
• Live commerce at €365M+ sales (Sprii: 72K+ events, 3K+ brands)
• Sports tech: Premier League (Vokalo), NBC/CBS/Red Bull (StreamLayer, $14.1M raised)
SPEC-FIRST AGENTIC AI:
I work spec-first, not vibe-first. As CEO and architect, I write the full spec and architecture before any code. Then my senior team drives AI agents against strict guardrails to build production-grade systems. You get AI speed with the stability of a senior team.
TECH I WORK WITH DAILY:
◆ Real-time, video, and audio: WebRTC, LiveKit, MediaSoup, MOQ, Ant, Kurento, Janus, Jitsi, Agora, FFmpeg, GStreamer, Wowza, HLS/DASH, RTMP/RTSP
◆ VoIP and telecom: SIP, FreeSWITCH, Telnyx, Twilio, Vonage
◆ Backend: Node.js, NestJS, Python, Go, PHP, PostgreSQL, MySQL, MongoDB, Redis
◆ Frontend and desktop: Electron, React, Next.js, Vue, Angular, JavaScript, TypeScript
◆ AI/ML: OpenAI API, Whisper, Deepgram, Speechmatics, Amazon Polly, TensorFlow, PyTorch, OpenCV
◆ Mobile: React Native, Flutter, Swift, Kotlin
◆ Infra: AWS, GCP, Azure, Docker, Kubernetes, CI/CD
WHO I HELP:
• Startups building their first video MVP
• Scale-ups hitting WebRTC performance walls
• Enterprises needing HIPAA/SOC2 video
HOW I WORK:
1. 30-min call – assess your project honestly (including if we're NOT the right fit)
2. Written architecture + estimate within 24 hours
3. Dedicated team assigned within 1 week
4. I stay involved throughout – architecture reviews, tech decisions, escalations
WAYS TO ENGAGE: build from scratch, drop in on the hard WebRTC/LiveKit/SIP/Electron modules, or rescue a stalled build.
WHY FORA SOFT: 100% JSS, $10M+ earned, 925 jobs, 403K+ hours, 400+ clients across 17+ countries, 20 years in video, audio, and real-time software, Top WebRTC Developer 2022 and Top Telecom Developer 2024, 1 of 400 developers passes our internal selection.
CLIENT FEEDBACK: "We've been working together for 10 years and continue. Fora Soft planned and built our entire video SaaS from scratch across web, iOS and Android." - Dustin, CTO @ VALT (50k users, 770 organizations, 2,500 IP cameras)
⚠️ Press Invite or message me. I'll send back a PRD, architecture, and an estimate within 24 hours.
Steps for completing your project
After purchasing the project, send requirements so Nikolay can start the project.
Delivery time starts when Nikolay receives requirements from you.
Nikolay works on your project following the steps below.
Revisions may occur after the delivery date.
Setup
You give us read-only access to the repository, and tell us the symptoms you see: when calls drop, under what load, on which devices, and any error messages.
Diagnose
We trace each symptom to its root cause across the media stack: signaling, transport, codecs, media server config, and the telephony bridge if you use one.