You will get Website/SaaS Teardown: Improve User Experience & Conversion
Project details
Most teardowns tell you what’s wrong, but not what to do about it.
What sets this project apart is that I combine CX strategy, UX best practices, and conversion insight to give you practical, personalized feedback you can implement right away.
You’ll get a screen-recorded walkthrough and/or a pdf report of your homepage and two key pages with expert commentary on where users get stuck, lose trust, or drop off plus clear recommendations to fix it.
No generic advice. No guesswork. Just sharp, strategic insights that help you turn visits into action.
What sets this project apart is that I combine CX strategy, UX best practices, and conversion insight to give you practical, personalized feedback you can implement right away.
You’ll get a screen-recorded walkthrough and/or a pdf report of your homepage and two key pages with expert commentary on where users get stuck, lose trust, or drop off plus clear recommendations to fix it.
No generic advice. No guesswork. Just sharp, strategic insights that help you turn visits into action.
Testing Platform
Website Testing, Mobile Testing, Software TestingDevice
PC, Android Mobile Phone, Android TabletLanguage
EnglishWhat's included $1,000
These options are included with the project scope.
$1,000
- Delivery Time 5 days
- Number of Revisions 3
- Number of Pages Tested 3
- Screen Recording Time (Minutes) 15
- Test Scenario
- Summary Report
- Annotated Screenshots
- Test Desktop
- Test Mobile
Optional add-ons
You can add these on the next page.
Fast 3 Days Delivery
+$150
Additional Page Tested
(+ 1 Day)
+$100Frequently asked questions
About Lasandra
CX & Service Designer | Align People, Process & Customer Expectations
Pflugerville, United States - 5:58 pm local time
Struggling to convert one-time clients into loyal patrons?
Feeling overwhelmed by inefficient processes that drain your resources and profits?
Finding it tough to maintain high employee morale and productivity?
You’re not alone, and it's not a reflection of your commitment.
Many service-based businesses grapple with these challenges, particularly as evolving consumer preferences and economic pressures impact spending habits. It's frustrating, but absolutely fixable.
Here's where I step in. 🌟
As a Customer Experience & Service Design Consultant, I help service-driven businesses uncover hidden friction, improve processes, and create standout customer journeys.
I’ve led projects for Hilton, Terminix, Dropbox, Essence, Amazon, and national media organizations, and consulted with clients across hospitality, tech, financial services, and wellness. I also bring the sharp, adaptable thinking that comes from working at a boutique consulting firm, where practical, fast-impact solutions are the norm.
With experience across sectors like hospitality, wellness, home services, SaaS, and financial services, I’ve identified four core challenges that hurt loyalty and profitability:
❌ Limited insight into customer preferences and needs.
❌ Time-consuming customer journeys that test patience.
❌ Balancing cost-cutting measures with quality service delivery.
❌ Scarce resources to drive necessary improvements.
I offer clear, actionable support through:
✅ CX Audits & Service Blueprints
✅ Customer Review & Sentiment Analysis
✅ Consumer Research & Interviews
✅ Operational Coaching & Process Optimization
✅ Custom Excel Reporting & Automation
Whether you need a one-time teardown or ongoing transformation, I equip you with the tools, insights, and systems to:
🎯 Differentiate your services and drive repeat business
🔧 Streamline your operations without cutting corners
🚀 Reignite team engagement and performance
Whether you're launching a new service, scaling your operations, or trying to keep up with growing customer expectations, I'm here to help you turn those challenges into strategic wins.
📩 Let’s talk. Message me if you’re ready to improve your customer experience and operations—even if you’re not sure where to start.
Steps for completing your project
After purchasing the project, send requirements so Lasandra can start the project.
Delivery time starts when Lasandra receives requirements from you.
Lasandra works on your project following the steps below.
Revisions may occur after the delivery date.
Gather purpose and goals
Full Teardown & Screen Recording