You will get an AI + Human-Powered Customer Intelligence Report to Lead Growth
Project details
In today’s competitive market, knowing your customer is your growth advantage. Our AI-powered and human-led Customer Intelligence Report provides founders, CEOs, and leadership teams with the clarity they need to recognize, attract, and delight their ideal customers with confidence.
RECOGNIZE – See the big picture.
• Executive Summary with Key Insights, Trends & Strategic Recommendations
• Company Profile & Product/Service Portfolio
• Market Landscape: Trends, Competitive Landscape, Regulatory & Economic Factors
• Customer Segmentation & Profiling with deep-dive segment analysis
ATTRACT – Connect with precision.
• Ideal Customer Profiles (ICPs) and detailed Buyer Personas
• Customer Journey Mapping (Awareness → Retention)
• Voice of Customer (VoC), Sentiment Analysis, and Pain Point Mapping
• Decision Drivers, Pricing Sensitivity & Competitor Gap Analysis
DELIGHT – Stay ahead of the curve.
• AI-Augmented Predictive Models, Churn & Retention Strategies
• Personalization & Hyper-Segmentation
• Success Tracking: CLV, NPS, Conversion & Engagement Metrics
Each report is bespoke, data-driven, and future-proof, designed to fuel smarter decisions and sustainable growth.
RECOGNIZE – See the big picture.
• Executive Summary with Key Insights, Trends & Strategic Recommendations
• Company Profile & Product/Service Portfolio
• Market Landscape: Trends, Competitive Landscape, Regulatory & Economic Factors
• Customer Segmentation & Profiling with deep-dive segment analysis
ATTRACT – Connect with precision.
• Ideal Customer Profiles (ICPs) and detailed Buyer Personas
• Customer Journey Mapping (Awareness → Retention)
• Voice of Customer (VoC), Sentiment Analysis, and Pain Point Mapping
• Decision Drivers, Pricing Sensitivity & Competitor Gap Analysis
DELIGHT – Stay ahead of the curve.
• AI-Augmented Predictive Models, Churn & Retention Strategies
• Personalization & Hyper-Segmentation
• Success Tracking: CLV, NPS, Conversion & Engagement Metrics
Each report is bespoke, data-driven, and future-proof, designed to fuel smarter decisions and sustainable growth.
Language
EnglishResearch Method
Qualitative, QuantitativeWhat's included
| Service Tiers |
Starter
$400
|
Standard
$1,000
|
Advanced
$1,500
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 15 days |
Number of Pages | 15 | 25 | 35 |
Competitive Analysis | - | ||
Customer Analysis | |||
Executive Summary | |||
Market Trends | - | ||
Survey Writing | - | - | - |
SWOT Analysis | - | - | - |
TAM Calculation or Analysis | - | - | - |
52 reviews
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HB
Haris B.
Nov 17, 2025
Business/Market Analyst Needed for Sector Reports
Ima did a great job creating reports and analyzing industry data and helped to prepare it exactly how we needed it!
MP
Mike P.
Aug 20, 2025
Researcher Needed for Information Collation in NSW, Australia
Ima is a conciencious worker who added value to our understanding of the goals
JJ
Jessica J.
Apr 28, 2025
Lingerie Market Researcher (provide sales forecast for new company)
AO
Amila O.
Apr 25, 2025
Researcher for Real Estate Sales & Marketing Agency
It was a pleasure working with Ima. She approached the project with a high level of organization, a clear methodology, and strong attention to detail. Her structured process and thoroughness contributed significantly to the quality of the outcome. We also appreciated her professional attitude, prompt communication, and reliability throughout the engagement. We would be happy to work with Ima again and highly recommend her to others seeking a skilled and dedicated freelancer.
JW
James W.
Apr 23, 2025
Research and Data Analysis
Ima is incredible. I would/will hire her time and time again. A tremendous asset to our organization.
About Ima Sultana
Strategic Market Intelligence for Luxury & Premium Brands
100%
Job Success
Chattogram, Bangladesh - 1:27 am local time
Investor-Grade Market Intelligence for Global Luxury & Premium Brands
I help luxury and premium brands validate high-stakes market decisions, reduce investment risk, and accelerate multi-million-dollar growth. My insights turn complex market data into clear, actionable strategies, ensuring every launch, expansion, or investment is backed by confidence.
Proven Impact
→ Supported a $50M luxury real estate project from feasibility to launch
→ Generated 1,000+ qualified investor leads across fashion, wellness, and lifestyle sectors
→ 15+ years in Sales, Marketing, and Market Intelligence
→ Top-rated on Upwork: 70+ projects, 700+ hours, 100% Job Success Score, 50+ ⭐️⭐️⭐️⭐️⭐️ client reviews
Strategic Outcomes I Deliver
1. Market Entry & Expansion Intelligence
→ Validate new markets, size opportunities, and accelerate launches with actionable insights
2. Competitive & Positioning Intelligence
→ Benchmark competitors, map market gaps, and identify differentiation strategies that drive results
3. HNWI Customer Intelligence
→ Profile luxury buyers, map journeys, and predict preferences to maximize engagement and conversion
Signature Projects
↳ Luxury Gated Community – Bahamas
→ Scope: Feasibility study, competitive analysis, customer profiling
→ Impact: Supported $50M investment; project now operational
→ Client Feedback highlights: “Ima’s organization, methodology, and attention to detail were outstanding. Highly recommended.”
↳ Luxury Lingerie Brand
→ Scope: Secondary research, market validation, funding strategy
→ Impact: Secured initial funding; retained for ongoing growth
→ Client Feedback highlights: “Ima tackled a difficult niche market effortlessly. The only market researcher you’ll need.”
Clients & Industries
Luxury Real Estate | Fashion | Travel & Hospitality | Automotive & Yachts | Wellness & Lifestyle | Gourmet & Fine Dining
↳ Global reach: US, Canada, UK, Europe, Asia, Middle East, Australia
I combine traditional market research with AI-driven insights and proprietary frameworks, delivering reports that are not just data-rich but decision-ready.
↳ Tools I Leverage (Decision-Relevant Only): PitchBook, Statista, IBISWorld, Euromonitor, LinkedIn Sales Navigator, Similarweb, AI-assisted analysis platforms, Tableau, Power BI
If you’re planning a luxury launch, entering a competitive market, or raising capital, I provide the insights, clarity, and confidence to act decisively and make every investment count.
Steps for completing your project
After purchasing the project, send requirements so Ima Sultana can start the project.
Delivery time starts when Ima Sultana receives requirements from you.
Ima Sultana works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Briefing
I’m sure you have a lot to share about your project, along with some specific requirements. I’m ready to listen and understand your needs.
Periodic updates on work progress
I will share the project work links once the contract is initiated. I kindly request that you review the progress regularly and provide your valuable feedback.