You will get customer service management for Whatsapp, Instagram, Facebook and mail.
Top Rated
Top Rated
Project details
Would you like to delegate the management of your customers and the shopping experience to an expert who will ensure the success of your business? With this project, you can make it happen. Whether you have a start-up or a large company, I will be in charge of everything related to customer service, from the first contact to the post-sale. You will be able to count on excellent results in sales closings, incident management, conflict resolution in record time and customer loyalty. Do not miss this opportunity to improve your business and satisfy your customers with this project.
Industry
Ecommerce, Gaming, Legal, Sports & Fitness, Travel & TourismDigital Platform
Facebook, LinkedIn, Discord, WhatsApp, TelegramWhat's included
| Service Tiers |
Starter
$80
|
Standard
$100
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Management Duration (Days) | 5 | 5 | 5 |
Number of Posts | 0 | 0 | 0 |
New Member Onboarding | - | - | - |
Relationship Building | - | - | - |
Data Analysis | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Management Day
(+ 1 Day)
+$15
7 reviews
(5)
(2)
(0)
(0)
(0)
This project doesn't have any reviews.
RP
Rashmi P.
Apr 2, 2026
Spanish & English Speaking Virtual Assistant & Cold Caller Needed
Great experience working with Maria!
RB
Rian B.
Mar 2, 2026
Virtual Law Firm Assistant
PB
Paloma B.
Oct 4, 2025
Personal Project Manager
It was a pleasure working with Maria. She helped me for a few weeks managing different tasks and was very diligent with every single one. She wrote out manuals for all my businesses.
She did research, called contractors for quotes, set up my schedule, outsourced certain tasks, kept track of my productivity and constantly implemented other things to help improve my work flow. Extremely patient and well spoken, thrives under pressure.
For now I don't have more work but look forward to working together again.
She did research, called contractors for quotes, set up my schedule, outsourced certain tasks, kept track of my productivity and constantly implemented other things to help improve my work flow. Extremely patient and well spoken, thrives under pressure.
For now I don't have more work but look forward to working together again.
CC
Chinedu C.
Sep 15, 2025
Full-Time Immigration Legal Assistant (Spanish & English is a MUST)
SH
Saul H.
Oct 9, 2024
Assistance to Pay Taxes in Venezuela
Maria was just amazing. Her kindness and patience was incomparable. She did exactly the work as required. Very recommended.
About María de los Ángeles
Virtual Assistant: Legal & Organizational Expert Driving Productivity
100%
Job Success
Caracas, Venezuela - 3:07 pm local time
My Business background and BPO expertise allow me to deliver End-to-End process management that translates into measurable results:
⚙️ Legal & Operational Optimization (The Business Brain)
My core focus is Remote Process Optimization. I specialize in the most sensitive areas of your operation, ensuring efficiency and strict data integrity from day one.
Legal Expertise: Leading Case Management and handling sensitive legal documentation.
E-commerce: Optimizing Dropshipping flows and advanced Shopify platform management.
Workflow Design: I document, optimize, and manage disorganized administrative workflows, guaranteeing rigorous adherence to deadlines.
💬 360° Client Experience (Strategic Communication)
I ensure client loyalty through exceptional communication. I master Centralized Bilingual Communication (Email, Chat, Phone), applying high Emotional Intelligence to manage clients and stakeholders proactively. My skill is not just responding—it's translating support into loyalty and protecting your brand/CEO reputation.
⏱️ Executive Discipline (Unshakeable Reliability)
I provide the reliable, high-level support that executive leaders need to offload heavy administrative burdens.
I guarantee unshakeable technical reliability and strict adherence to any required schedule (including PST or overnight shifts).
Advanced management of executive calendars, travel logistics, and expense reports.
Are you looking for more than just an assistant? If your business requires a Top-Rated Bilingual Partner who guarantees operational efficiency, client loyalty, and seamless scheduling, you have found your solution. I don't just manage tasks; I strategically transform your remote processes to free up your valuable time. Contact me to discuss your most critical needs! 🎯
Steps for completing your project
After purchasing the project, send requirements so María de los Ángeles can start the project.
Delivery time starts when María de los Ángeles receives requirements from you.
María de los Ángeles works on your project following the steps below.
Revisions may occur after the delivery date.
Review of daily requests
I will review daily customer requirements and the most difficult requests to move them forward at the beginning of the day.
Creation of templates as required
I will create different catalogs of templates for the daily and most frequent customer questions that will facilitate the management of the processes.