You will get Mikrotik and Ruckus 30 days maintenance, troubleshooting, monitoring

Let a pro handle the details

Buy Support & IT services from Dilantha, priced and ready to go.

Let a pro handle the details

Buy Support & IT services from Dilantha, priced and ready to go.

Project details

An expert in the Mikrotik Point 2 Point, Routers, Switches, Mikrotik Aggretors, Mikrotik Access Points configuration & troubleshooting, I've working experience with over 6500 devices including Ruckus Access points and Smart Zone, etc.

Premium packages are included ✅1000 Mikrotik devices maintenance for 30*24*7 monitoring and troubleshooting day-to-day issues, updating versions, and raising or following up related tickets. I can call your customer or technicians in order to troubleshoot/support.

Basic:
✅Installation, license,
✅Secure Router (Winbox access), Router OS/firmware reinstall
✅Upgrade the firmware/OS
✅User Accounts, SNMP
✅NAT, DHCP Server & DHCP Client, Bridge
✅Add Routes, IP Address, PPPoE
✅Basic firewall rules, LAN & Wireless setting
✅L2TP, IPSec, PPTP, Eoip
✅Hotspot, Radius, IP Pool
✅Watchdog setup, reboot script

Standard:
✅GRE, IPIP tunnel, Web proxy, VLANs
✅Firewall [L7, Filter, Mangle]
✅OSPF, BGP(iBGP, EBGP)] Routing, Policy-based routing.
✅MPLS setup, VPN server/VPN Client
✅Load balancing (failover), scripting, scheduling
✅Backup/export solution, Bandwidth management


Contact me for any long-term projects.
Support & IT Services
Helpdesk & Technical Support
What's included
Service Tiers Starter
$40
Standard
$550
Advanced
$1,590
Delivery Time 1 day 5 days 30 days
Number of Revisions
UnlimitedUnlimitedUnlimited
Remote Connection Support
Documentation
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Optional add-ons You can add these on the next page.
Design Hotspot Page (+ 1 Day)
+$100
Usage Monitor (+ 5 Days)
+$1,800
Configure Free Radius Server (+ 4 Days)
+$1,300

Frequently asked questions

Dilantha S.Status: Offline

About Dilantha

Dilantha S.Status: Offline
Technical Support Lead (Nokia 5G Certified)
Malabe, Sri Lanka - 4:48 pm local time
With over a decade of experience in the IT sector, including extensive work within Managed Service Provider (MSP) environments, I bring a diverse skill set and deep expertise to the table. I am well-equipped to serve as your 24/7 remote Technical Support Lead, ensuring seamless SLA compliance and uninterrupted service delivery whenever I’m involved. My broad knowledge encompasses platforms such as Jira, Freshworks, ServiceNow, Microsoft 365 administration, Smart City (IoT) solution development, and more.

I am a versatile and resourceful professional, skilled at multitasking and thriving under pressure, making me well-suited for fast-paced MSP operations where responsiveness and reliability are critical.

Steps for completing your project

After purchasing the project, send requirements so Dilantha can start the project.

Delivery time starts when Dilantha receives requirements from you.

Dilantha works on your project following the steps below.

Revisions may occur after the delivery date.

Monitoring, Troubleshooting, Tickets Follow up, Maintenance

Once I received the requirements, I will start the Monitoring, Troubleshooting, Tickets Follow up, Maintenance of your Mikrotik and Ruckus network.

Review the work, release payment, and leave feedback to Dilantha.