You will get a detailed process mapping for your end to end business process


Let a pro handle the details

Buy Technical Writing services from Chitra, priced and ready to go.

You will get a detailed process mapping for your end to end business process


Select service tier

High Level Diagram

You will get a basic flow for your business process.

  • Delivery Time 1 day
  • Number of Revisions 2
1 day delivery — Jul 23, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Chitra gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Technical Writing services from Chitra, priced and ready to go.

Project details

Are you want to document your end to end business process? If yes, you are land on the right place.

My name is Chitra having 15+ years of experience as senior business analyst and I have vast experience in designing business process maps, flowcharts and workflows using process mapping tools such as visio, Lucidchart,

Key expertise and capabilities include.
1. Document process flow charts and suggest improvements for any business.
2. Transcribe hand-sketched process maps into clean and clear flowcharts, process maps and workflows with beautiful swimlanes
3. Convert step by step procedures into business workflow diagrams
4. Create "AS-IS" and "TO-BE" process maps
5. Create business end to end process flow charts, process maps and workflows using standard BPMN 2.0 notation

Thank you for taking time to read my project and I look forward to working with you.
Document Type
Business & Finance, Software, Technology, General
What's included
Service Tiers Starter
Delivery Time 1 day 2 days 3 days
Number of Revisions
Proofreading & Editing
Additional Research
References & Citations
Formatted Style Guide
Optional add-ons You can add these on the next page.
Fast Delivery
71 reviews
90% Complete
10% Complete
1% Complete
1% Complete
1% Complete
Rating breakdown


Sep 9, 2022
Requirement Analysis and SRS document creation for a Task Management App


Avinash G.
Aug 18, 2022
You will get a detailed documentation for your new/existing idea to start development


Naveen P.
Jul 2, 2022
You will get a detailed documentation for your new/existing idea to start development


Mansour M.
Apr 25, 2022
Technical project manager with business analysis skills chitra is very responsive and flexible. Also she has sufficient experience for our work.


Michael S.
Apr 22, 2022
You will get high fidelity UX prototype for your software application Great communication. The results were exactly what we ordered. Would definitely use Chitra again!
Chitra S.

About Chitra

Chitra S.
Sr. Business Analyst + Expert in Axure Prototyping Tool + QA
4.9  (71 reviews)
Kovilpatti, India - 9:26 am local time
Check out some of my client's testimonial about me:
"I am very glad to have worked with Chitra on this job. It's a job which I did not know what to expect but now that I have the completed work, I can clearly say, it has achieved its objective for very good value and on time too. I would gladly recommend her."

"Chitra is a unique individual with talents of being extremely through, detail oriented, prompt and communicative. She helped finish my task in-budget and on-time. I would hire her back in a heartbeat for a similar requirement."

"Chitra amazed me with quality work. Chitra is the person to go to for work flow, proposals and the like, I will definitely be using Chitra again!"

"Excellent freelancer. Did a perfect job with little direction needed."

"I am happy to write a review for chitra, When I gave my project to chitra, I knew it, it is in the safe hand. She deliver it on time. She research herself all the matters. She is good in wire frame, SRS and FDSD. There is no need of wasting time, she is the best."

"This provider has been extraordinary to work with. I’ve hired many many many freelancers here in oDesk (I’ve spent over $100K in the last few years here in oDesk) and I got to admit that Chitra had exceeded my expectations.

She delivers high quality work in very short period of time, is continuously communicating during project execution and delivers very professionally, you don’t have to waste much time explaining things once you write down what you want Chitra delivers exactly that in a very professional manner. HIGHLY RECOMMENDED, certainly worth 5 start rating for the job done and I will definitely hire again for more work."

"QUick to understand and excellent documentation what else do u want from BA"

"Chitra is a consummate professional for complex projects with a lot of experience in his field. She demonstrated superior skills.
From the beginning, she was very thorough, providing good deliverables through the process. She communication was equally good, explaining technical details and clarifying issues. I look forward to working with her again."

"Excellent... Nothing less than that..! This is 1st time some one giving me quality by meeting deadline. We had a briefing session about an hour and shared some screen shots I have. She has wire-framed my Idea from the scratch and prepared a detailed Axure file for me (designer) and the developers. Now its my turn to skin the wireframe.

I will use her for my future projects."

"Chitra is very knowledgable. She is a professional with quite a lot of experience and handled the task very well. I beliave will be using her services again and again. I already have her next job ready. Rare to find freelancers who are dedicated to what they do like Chitra."

About Me:
Over the past 17 years, I've worked as business analyst involved in gathering requirements from clients, preparing a proposal, software requirement specification, wireframe, functional requirement document, use case specification, and business rules.

Well versed in Preparing
- Software Requirements Specification (SRS)
- Functional Requirements Specification/ Functional Requirements Document (FRS/ FRD)
- Business Requirements Document (BRD)
- Use Case Specifications Document
- Wireframe Specifications Document
- Writing Proposal document for RFP
- User Stories Document
- Test Cases Preparation

Also, I've done the QA of the project I've involved analysis at initially. As a QA person, I can do various testing such as functional, non-functional testing, system testing, load testing etc., Writing test cases and maintain bug tracker

As a quality assurance manager, I've vast experience in managing the overall operations, providing profitable solutions for the business to attract and maintain customers. Also successfully leading the team in analyzing and testing web and mobile application, with the assurance of quality standards.

Tools Used:
Documentation: MS Word
Wireframe: Axure RP, Justinmind Prototyper
Use Case: MS Visio, Virtual Use Case, Edraw Max, Lucid Chart
Communication: Skype, Phone, Email, Upwork Chat
Project Management: JIRA, Trello, Zoho Projects

Steps for completing your project

After purchasing the project, send requirements so Chitra can start the project.

Delivery time starts when Chitra receives requirements from you.

Chitra works on your project following the steps below.

Revisions may occur after the delivery date.


After getting the details from your end, I will do the detailed analysis and make a plan on how to model it the best way I can.

Create Process Model Diagram

I'll create a process model diagram based on the info received and shared the draft image file for your review and feedback

Review the work, release payment, and leave feedback to Chitra.