You will get chargeback/dispute case studies created
Top Rated
Project details
Hello Clients to be,
My name is Hamza Saleem and I have been working as a Chargeback Specialist for more than 3 years. I have experience using multiple merchants such as Stripe, Elavon, Maverick, Pay Arc and EMS. I do have a strong command in creating chargeback cases as per the requirements. I have implemented many strategies which have resulted in controlling the chargebacks and since I have strong communication skills too I have retained a lot of clients and prevented the chargebacks. With my experience and expertise, I assure you that I can work with you on your chargeback cases with the best of my capabilities and help you win the cases.
Thank you.
My name is Hamza Saleem and I have been working as a Chargeback Specialist for more than 3 years. I have experience using multiple merchants such as Stripe, Elavon, Maverick, Pay Arc and EMS. I do have a strong command in creating chargeback cases as per the requirements. I have implemented many strategies which have resulted in controlling the chargebacks and since I have strong communication skills too I have retained a lot of clients and prevented the chargebacks. With my experience and expertise, I assure you that I can work with you on your chargeback cases with the best of my capabilities and help you win the cases.
Thank you.
Language
English, Punjabi, UrduWhat's included
| Service Tiers |
Starter
$10
|
Standard
$20
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 4 days | 2 days | 1 day |
Number of Revisions | 2 | 3 | Unlimited |
Additional Research | - | - | - |
Client Interviews | - | - | - |
References & Citations | - | - | - |
Design | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
6 reviews
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This project doesn't have any reviews.
IP
Ivan P.
May 29, 2026
Shopify Charguebak Specialist (ecommerce)
REally good worker. Hope i can work with him in the future
EH
Edmundo H.
May 26, 2026
30 minute consultation
Amazing experience! the best!!
WS
William S.
Feb 3, 2026
ChargeBacks
FC
Frankie C.
Oct 29, 2025
AI Saas Stripe Dispute Expert Needed for Consultaion
I hired Hamza to manage chargebacks, refunds, merchant/Stripe, chargeblast, customer support, and QA. He delivered outstanding results, was reliable and professional. I highly recommend him and would gladly work with him again.
RR
Ravi R.
Jun 9, 2021
Need Shipping Container images
He completed on time and went above and beyond to complete additional work requested out to him. Will work with him again.
About Hamza
Payments Operations & Chargeback Specialist
100%
Job Success
Karachi, Pakistan - 7:30 am local time
With a strong background in managing and resolving chargebacks, along with a deep understanding of dispute resolution procedures, I am confident in my ability to effectively contribute to my client's team and help ensure the resolution of disputes in a timely and favorable manner.
✅ Industries I have worked with as a Dispute Specialist:
⚫ Logo Designing, Website Development, E-book Writing, Mobile Application Development, Video Animation
⚫ E-commerce
⚫ Online Coaching Academies
⚫ Shopify
⚫ Saas Industry
⚫ Subscription based Industry
✅ Core Expertise
⚫ Chargeback & Dispute Management
⚫ PayPal Risk Management
⚫ Merchant Account Acquisition
⚫ PSP Onboarding & Payment Gateway Integration
⚫ Payment Operations Consulting
⚫ Customer Support Operations
✅ Operational Responsibilities
⚫ Fighting and managing chargeback cases
⚫ Maintaining merchant account health
⚫ Monitoring chargeback, refund, and fraud ratios
⚫ Managing chargeback alert systems (Chargeblast, Ethoca, Verifi RDR)
⚫ Coordinating with customers via email, phone, Discord, and text
⚫ Quality Assurance (QA) and process improvement
⚫ Customer retention and escalation management
If you still have any questions feel free to connect.
Thank you.
Steps for completing your project
After purchasing the project, send requirements so Hamza can start the project.
Delivery time starts when Hamza receives requirements from you.
Hamza works on your project following the steps below.
Revisions may occur after the delivery date.
Process Overview
You will explain me complete chargeback scenario including text messages, emails and all possible things needed to win the cases. Once I have all the required element I will compile them in a presentable way and then submit it to the merchant.