You will get strategies that speed up customer success, extend lifetime & boosts revenue
Project details
If you need emails that generate fast, one-time sales, I'm not your guy but if you need...
Character-driven emails that build long lasting relationships with your customers...
Emails that rapidly convert strangers into loyal buyers...
Emails that make customers see your products/services as important things they need to get their dream outcome...
Emails that land in the primary inbox (not promotions or spam)...
All of which will ultimately lead to more sales, more repeat buyers, bigger profit, brand reputation boost and loyal customers...
Then, I'm your guy for that.
Since August 2022, I've used my unique email copywriting styles to build a Successful book publishing business from scratch to 5 figures.
But what's more interesting is...
My emails didn't just generate sales but they also built a community of loyal customers who are always ready to jump on every offer.
These are what happen to your business once you hire me.
Interested?
Message me now for a free consultation
Character-driven emails that build long lasting relationships with your customers...
Emails that rapidly convert strangers into loyal buyers...
Emails that make customers see your products/services as important things they need to get their dream outcome...
Emails that land in the primary inbox (not promotions or spam)...
All of which will ultimately lead to more sales, more repeat buyers, bigger profit, brand reputation boost and loyal customers...
Then, I'm your guy for that.
Since August 2022, I've used my unique email copywriting styles to build a Successful book publishing business from scratch to 5 figures.
But what's more interesting is...
My emails didn't just generate sales but they also built a community of loyal customers who are always ready to jump on every offer.
These are what happen to your business once you hire me.
Interested?
Message me now for a free consultation
Project Type
Data Entry, Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$400
|
Standard
$2,000
|
Advanced
$5,000
|
|---|---|---|---|
| Delivery Time | 14 days | 30 days | 30 days |
Number of Revisions | 2 | 2 | 5 |
About Feranmi
B2B SaaS Onboarding & Customer Success | Demos | Support | Retention
Lagos, Nigeria - 1:33 am local time
I use a mixture of seamless onboarding, account planning, easy-to-follow training, and fast support to guide clients from sign-up to success...
and I also work cross-functionally to solve problems fast, deliver value on time, and remove any risks, so the onboarding process is simple and enjoyable.
Results I’ve Delivered:
✔ Cut time-to-first-value by 12%
✔ Grew CLTV from 48 to 55 months
✔ Reduced churn from 2.1% to 1.8%
✔ NPS score of 8 and CES of 8/10
✔ Boosted ARR by 6%
How I Deliver Results:
✅ I help clients set up and configure their accounts so the platform matches their needs from day one.
✅ I build strong, lasting relationships by listening, understanding goals, and aligning onboarding to them.
✅ I run engaging live calls, product demos, and presentations to ensure confidence and adoption.
✅ I break down complex workflows into simple steps and troubleshoot issues while keeping the client experience positive.
✅ I stay organised while managing multiple accounts, making sure no client feels overlooked.
✅ I proactively track client engagement and step in early to solve challenges before they become problems.
✅ I work confidently with CRM and remote tools like Slack, Zoom, Trello, HubSpot, ChurnZero, and Asana to streamline collaboration.
My Tools & Approach:
✅ OKOSM framework for mapping customer journeys
✅ SPICED framework for onboarding discovery and success planning
✅ 5 Whys + analytics for finding and fixing issues
✅ Friendly, clear communication to build strong client relationships
✅ CRM & remote tools: ChurnZero, HubSpot, Microsoft Clarity, Asana, Tableau, Slack, Zoom
If you want a B2B onboarding specialist who can implement, train, and guide customers from signup to success while driving adoption and retention, let’s talk.
send me your onboarding flow, and I’ll share 3 ways to make it more engaging, faster to value, and better aligned with your customers’ success journey.
Steps for completing your project
After purchasing the project, send requirements so Feranmi can start the project.
Delivery time starts when Feranmi receives requirements from you.
Feranmi works on your project following the steps below.
Revisions may occur after the delivery date.
Research
Deep research on your audience (pain points & needs).
Desire
Making your product/service fit right into what prospect crave.