You will get A Technical Writer to deliver BRD, PRD..& API Docs your team can build from
Project details
Most startups hit the same wall: a great product idea, an eager development team, and zero documentation connecting the two. Developers start building on assumptions. Requirements change mid-sprint. Rework piles up. Deadlines slip. The problem was never the technology — it was the missing paperwork nobody wanted to write.
That's exactly what I fix.
I'm San — a senior Technical Writer and Product Leader with 20+ years translating complex product ideas into developer-ready documentation that engineering teams actually build from. I've written BRDs, FRDs, SRDs, PRDs, API documentation, user stories, and acceptance criteria for startups and enterprises across FinTech, Banking, Healthcare, EdTech, ERP, and SaaS — I write documentation that ships a product faster.
What makes my documentation different:
Every document I write is built for three audiences simultaneously — your business stakeholders who need to approve it, your developers who need to build from it, and your QA team who need to test against it. Most technical writers optimize for one. I write for all three, which means fewer meetings, fewer misunderstandings, and fewer surprises at the end of a sprint.
That's exactly what I fix.
I'm San — a senior Technical Writer and Product Leader with 20+ years translating complex product ideas into developer-ready documentation that engineering teams actually build from. I've written BRDs, FRDs, SRDs, PRDs, API documentation, user stories, and acceptance criteria for startups and enterprises across FinTech, Banking, Healthcare, EdTech, ERP, and SaaS — I write documentation that ships a product faster.
What makes my documentation different:
Every document I write is built for three audiences simultaneously — your business stakeholders who need to approve it, your developers who need to build from it, and your QA team who need to test against it. Most technical writers optimize for one. I write for all three, which means fewer meetings, fewer misunderstandings, and fewer surprises at the end of a sprint.
Document Type
DocumentationTopic
Business & Finance, Engineering, Software, Technology, GeneralLanguage
EnglishWhat's included $40
These options are included with the project scope.
$40
- Delivery Time 1 day
- Number of Revisions 1
- Number of Words 5000
- Number of Technical Illustrations 1
- Consultation
- Proofreading & Editing
- Additional Research
- References & Citations
- Formatted Style Guide
Optional add-ons
You can add these on the next page.
Additional Revision
+$5
Additional Technical Illustration
(+ 1 Day)
+$15
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RA
Rami A.
Oct 13, 2024
30 minute consultation
Really helped me. Great person
AG
Aaryan G.
Aug 6, 2024
Subject Matter Expert in PowerBuilder
RW
Ryan W.
Jul 8, 2024
Technical Writer for Architecture Document Enhancement
TB
Thomas B.
Jul 2, 2024
Powerbuilder Consultant for Modernization Team, Visual Expert a Plus
GG
Go G.
Jul 1, 2024
Research
EXCELLENT TRAVAILLEUR, JE RECOMMANDE POUR TOUT VOS BESOIN BESOIN DE CHEFFERIE DE PROJET INFORMATIQUE TANT AU NIVEAU FONCTIONNELLE QUE TECHNIQUE.
About Santonu
AI Product Owner & SaaS Delivery Lead | GenAI | PowerBuilder |PMP CSPO
100%
Job Success
Konnagar, India - 1:00 pm local time
I'm a Senior Product Owner, Delivery Manager, and AI-enabled product leader with 20+ years shipping digital products for startups and scaling enterprises across FinTech, SaaS, EdTech, and Logistics. I've worked onsite in the USA for 6 years and partnered directly with CEOs, Chiefs of Staff, and engineering leaders across the USA and UK.
• My Upwork numbers tell you something important:
5,800+ hours logged, averaging 300+ hours per client. That's not because I bill slowly — it's because the teams I join keep extending. I become the person who knows your product, your team, and your roadmap better than most full-time hires.
I don't just manage delivery — I protect it.
• What you get from day one:
I translate ambiguous ideas into developer-ready PRDs, user stories, and acceptance criteria your team can act on immediately. I run lean Agile delivery without ceremony theater — sprint planning, backlog grooming, and retrospectives that actually improve velocity. I guide your engineering team in adopting GenAI tools that cut rework and ship cleaner, faster releases. And I keep your stakeholders aligned so you're not firefighting surprises two weeks before launch.
Over a longer engagement I become your product memory — the person who remembers why decisions were made, spots scope creep before it costs you, and connects the dots between what your users need and what your engineers build.
Where I work best:
• AI & SaaS Product Ownership — PRDs, roadmaps, user stories, backlog management, prototype-to-production
• Legacy Modernization — Sybase Certified PowerBuilder Expert (PB 2025) · DataWindow · DataStore · Monolith to Microservices · Cloud Migration
• Agile & Scrum Leadership — Sprint facilitation, PI planning, SAFe at scale, burn-down reporting
• GenAI Workflow Adoption — LLM orchestration, AI-output validation, GenAI tooling for engineering teams
• FinTech & Enterprise Delivery — End-to-end program management, stakeholder alignment, risk management
• Technical Documentation — Markdown PRDs, architecture diagrams, spec-driven development
Certifications:
• PMP · SAFe POPM · CSPO · CSM · Sybase Certified PowerBuilder · Microsoft Azure AI Fundamentals AI-900· Azure Data fundamentals DP-900
-> Master of Science in Information Technology
=> Available immediately across EST, PST, and EU time zones.
I work best with founders, CTOs, and engineering leaders who want a long-term thinking partner embedded in their product — not a task executor cycling through tickets.
If that sounds like what you're building, I'd love to hear about it...
Steps for completing your project
After purchasing the project, send requirements so Santonu can start the project.
Delivery time starts when Santonu receives requirements from you.
Santonu works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery — Understand Your Product & Documentation Needs
I start by reviewing everything you share — notes, wireframes, existing specs, or just a rough idea. I ask targeted questions to fill gaps before writing a single word. No assumptions made.
Structure — Define Document Framework & Outline
I build a clear outline for each document — sections, scope, and depth — and share it for your approval before writing begins. You know exactly what you're getting before I start