You will get full support for your Airbnb, Vacation Rentals or Short Term Rentals

Adeola O.Status: Offline
Adeola O. Adeola O.
4.7
Top Rated

Let a pro handle the details

Buy Customer Support services from Adeola, priced and ready to go.
Adeola O.Status: Offline
Adeola O. Adeola O.
4.7
Top Rated

Let a pro handle the details

Buy Customer Support services from Adeola, priced and ready to go.

Project details

The prices are on a monthly basis (Negotiable).

I am an experienced property manager for over 4 years in the vacation rental industry. I have listed and managed 3 properties in London, 12 in Portsmouth and 18 apartments in Los Angeles, 25 in Canada. I look forward to a long-term relationship with you to help grow and add positive value to your business.

I am familiar with the following extranet: Airbnb, Booking.com, Expedia partner central, Eviivo channel manager, Tokeet

Responsibilities:

Creating and optimize listings
coordinating guests, house rules, check-in instructions,
Managing your booking calendar,
Updating pricing,
Tweaking settings,
Coordinating with cleans and emergency maintenance
Dealing with any dispute from any OTA.
Communicate with guests via phone call and email
Take payment and damage deposit
Organize cleaning
Set up promos
Respond to reviews
Arrange key pickup


I am familiar with Eviivo channel manager, Smartbnb, Tokeet, Beds24, Booking.Com extranet, Airbnb extranet, Expedia partner central, Keynest, Wishbox, Pricelabs, Google suite, Zendesk, Freshdesk, Live Agent, etc.
Purpose
Business
Industry
Business Services & Consulting, Logistics & Supply Chain Management, Real Estate, Travel & Tourism
Language
English
What's included
Service Tiers Starter
$100
Standard
$700
Advanced
$1,500
Delivery Time 5 days 30 days 30 days
Number of Hours of Work
40240720
Scriptwriting
Summary Report
Social Media Replies
-
Email Support
-
Live Chat Support
-

Frequently asked questions

4.7
81 reviews
81% Complete
12% Complete
5% Complete
1% Complete
1% Complete
(0)

OV

Oleksii V.
4.00
Nov 20, 2025
You will get Airbnb arbitrage property research, analysis and set up Great talent to work with, but make sure you are requesting the right type of service.
8/10.

NI

Nadav I.
5.00
Mar 10, 2025
24/7 support for Airbnb / Vacation Rental This is the second time I'm working with Adeola, and once again, a pleasure to work with such professionals.
Thank you for the work

NI

Nadav I.
4.85
Mar 10, 2025
24/7 STR Airbnb support Adeola and his team were responsive, willing to adjust and improve all the time and in general my experience was great with them. I can recommend and will definitely work with them again.

MA

Malik A.
5.00
Jan 14, 2025
URGENT! I need someone who can list my Properties on different OTAs and Sync to Guesty Thanks

MP

Manish P.
3.50
Nov 23, 2024
General Virtual Assistance
Adeola O.Status: Offline

About Adeola

Adeola O.Status: Offline
Airbnb STR Operations Expert | 24/7 Guest Management | Revenue mgmt
100% Job Success
4.7  (81 reviews)
Lagos, Nigeria - 2:35 am local time
I handle the full operational layer of short-term rental properties so you don't have to. Guest communications resolved in minutes, pricing adjusted around real demand, disputes handled before they reach your reviews, and every check-in coordinated without you touching it.
8 years of STR operations across the USA, UK, Europe, Canada, and Australia. I know exactly what keeps Airbnb properties profitable, and what quietly destroys them.
If your rental portfolio is managing you instead of the other way around, read on.

What I manage for you:

🟢 Guest Communication & Experience:
I handle all guest touchpoints across Airbnb, VRBO, Booking .com, and direct booking platforms. Response times stay under 60 minutes around the clock. Every message is professional, accurate, and on-brand for your property. Issues get resolved before they escalate into bad reviews.

🟢 Dynamic Pricing & Revenue Optimization:
I actively manage your nightly rates using PriceLabs and Wheelhouse, building pricing strategies around local demand data, seasonal patterns, competitor positioning, and event calendars. The objective is RevPAR maximization, not just high occupancy. Full occupancy at the wrong price is a revenue loss.

🟢 Listing Creation & SEO Optimization:
I build and optimize Airbnb and VRBO listings with algorithm-aligned titles, keyword-driven descriptions, and photo sequencing that converts browsers into bookings. I audit listings regularly and refresh content as platform algorithms evolve.

🟢 Cleaning & Maintenance Coordination:
I manage full turnover scheduling between guest checkouts and check-ins. I coordinate cleaning crews, track property inspection checklists through Breezeway, log maintenance issues, and escalate repairs immediately with the appropriate contacts. Your property stays guest-ready without you being the middleman.

🟢 Guest Vetting & Property Security:
I screen guest profiles and booking inquiries based on your house rules and risk thresholds. I monitor noise levels through Minut and NoiseAware integrations, and review camera activity on Ring Doorbell and Blink systems to identify unauthorized guests, excessive occupancy, parties, smoking, or any activity that puts your property or Superhost status at risk.

🟢 Dispute Resolution & Review Management:
I document and submit Airbnb case claims, handle guest complaint escalations, and prepare chargeback evidence. I manage your host reputation proactively and apply compliant review removal strategies where Airbnb's policies allow. A single unaddressed dispute can cost you Superhost status. I make sure it doesn't.

🟢 Smart Lock & Remote Access Management:
I remotely manage Schlage, August, and Yale smart lock systems. Guest access codes are set, monitored, and rotated per your security protocol. Lockouts and access failures get resolved in real time, regardless of what time zone your guests are in.

🟢 Channel Manager & Multi-Platform Operations:
I work daily across Hostaway, Guesty, Hospitable, Lodgify, OwnerRez, and Eviivo. Calendar synchronization, consistent rate management, and inbox organization across every platform you're active on. No double bookings. No rate discrepancies.

🟢 Reporting, Payment Monitoring & Admin:
Weekly and monthly performance summaries, occupancy reports, payout tracking, issue logs, and any administrative or ad-hoc operational tasks your portfolio requires. You stay informed without being in the weeds.


Tools I work with:
Airbnb | VRBO | Booking .com| Hostaway | Guesty | Hospitable | OwnerRez | Lodgify | Eviivo | Breezeway | PriceLabs | Wheelhouse | HostBuddy AI | Minut | NoiseAware | Ring Doorbell | Blink Home | Schlage | August | Yale | Slack | Google Workspace

How I work:
Every service I provide runs on documented SOPs built from 8 years of real operational experience. That means consistent output quality, structured escalation paths, and no dropped balls when things get complicated, because they will.

I work with hosts and property managers across the USA, UK, Canada, and Australia. Time zone coverage is part of the service.

Who I work best with:
Hosts with 6 or more listings who need a reliable operations partner, not someone to check messages twice a day. Property managers scaling across multiple platforms. Co-hosting clients who want full operational delegation with clear accountability.

Your guests need answers at 2 AM. Your pricing is probably wrong right now. Your cleaner just cancelled. And you're managing all of it. Send me a message. Tell me your portfolio size, the platforms you're on, and the one thing about your operations that's costing you the most time or money. I'll tell you directly what I can solve and how.

Steps for completing your project

After purchasing the project, send requirements so Adeola can start the project.

Delivery time starts when Adeola receives requirements from you.

Adeola works on your project following the steps below.

Revisions may occur after the delivery date.

Responsibilities

Guest coordination, Guest communication, Optimizing listing, coordinating check-in and check out, etc

Review the work, release payment, and leave feedback to Adeola.