Top 50+ BPO companies

Solvers is a Professional Support Company based in the heart of Pakistan currently offering Outsourced Customer Service and Admin Support services to clients all around the globe. Solvers has helped many businesses grow in past 6 years. Solvers specializes in: - Inbound & Outbound Call Center services - Email, Live Chat, and Phone Support - Order Processing for Ecommerce - Executive VA - Telemarketing and Sales Campaigns - Survey and Follow up calls We provide services in English only and can take care of support work while you focus on growing your business We do what we are best at and always do i Our core skills are in Customer Service, Quality assurance and dispute/chargeback management. We have worked in various positions in different industries. Our Agents can quickly adapt to any work environment, and they are not afraid of new challenges or roles. they are good at learning things very quickly to take up the job assigned with ease and do it with efficiency. With these qualities, along with our confidence, professionalism, positive attitude, strong personality, and my enthusiasm, and commitment, there is no task too big or small for us.

We're an aspiring freelance agency in Dumaguete City, Philippines, our goal is to help our local community showcase their talent in the world of freelancing, our staff is COMMITTED, HARDWORKING has INTEGRITY and PASSION on what they do. Our staff is very well-versed in the following field but not limited to LEAD GENERATION, DATA ENTRY, VIRTUAL ASSISTANT, ADMINISTRATIVE TASK, SAFETY SPECIALIST, COMMUNITY MODERATION, CRM MANAGEMENT, E-COMMERCE TASK, CHAT SUPPORT, CUSTOMER SUPPORT. Being keen on details and time management is one of our best assets. In every, income that we earn we invest it in training for our staff and other aspiring freelancers that want to be part of us. The reason why we're doing this is to help out people that have the skills to present but don't have the capacity to provide their own tools, such as Computers, Internet Connection and so much more. Hire from us and we can assure you'll never regret it.

Here in Accelerate Media, we can provide great talent and skills for your Customer Service needs from Personal VA's to Email, Chat and Voice Customer Experience Superstars. We believe that with the highly skilled and amazingly talented people in our roster, it will be much easier for you and the company to land that remarkable VA that would be the right fit for your needs! Just reach out to us anytime and we can get started on finding the best team suited for you.

FROM AN IDEA TO THE FINAL PRODUCT Ovex Software offers a myriad of software solutions to help increase productivity and boost operational efficiency. Ovex has worked with the best of brands to deliver software products and services. Our portfolio includes E-commerce, Information Portals, and Mobile Apps. Ovex has been catering to Europe, the US, the Middle East, and Pakistan markets for software services. Websites Mobile Applications E-Commerce Augmented Reality Ovex Software is driven by our belief in constant innovation and progressive growth. We partner with our clients to provide them with a distinct competitive advantage. We understand the diverse technological needs and demands of a dynamic enterprise in this ever-evolving era of digital communications and connected mobile customers and workforce Ovex Software offers a myriad of scalable and reliable software and design services to help increase the productivity, marketability, and operational efficiency of our clients. We aim to provide our customers with solutions that are scalable, integrated, and suitable for today's ever-growing needs. Why Us Ovex Software delivers exceptional innovation, amazing designs, user-friendly interfaces, and ROI in order to meet the dynamics of the ever-connected world: • Ovex Software combines leading technologies with implementation expertise, user-friendly designs and years of industry knowledge. • Our software projects are built on established agile and rational practices. • All our business processes are compliant with Risk assessment, Quality Control, Human-Computer Interaction & Resources Planning Standards Our offers are scalable, customizable, and developed with customers’ real needs in mind. These are being consistently updated to meet the customers' evolving requirements. We seek your feedback to make our offerings more meaningful for your business. Ask for a demonstration today or send us an email with more details.

The world of today is one that has brought about a new era where technology is at the heart of all business processes and functions. Outsourcing is a business practice in which an organisation’s non-core functions are framed out to a specialized third-party service provider enabling the organisation to save both time and money. At Nduna Solutions we offer world-class services which cater to our client’s needs. Our amenities include but are not limited to Customer support, Data Entry, Inbound and Outbound Call centre, Telemarketing, Live Chat and Financial support just to highlight a few. We pride ourselves in providing highly qualified candidates who are excellent English speakers with a strong work ethic dedicated to delivering high standards of excellence at par with none.

We are a team of enthusiastic, reliable and hardworking individuals who has several years of experience providing professional, efficient and high quality service to various call center companies. Our team is skilled in communicating with clients over the phone, chat, email, text and social media. We are always eager to learn to utilize any new tools that get the job done perfectly and we take pride in the quality of work that we do. We are fluent in the English language as well as a workhorse in terms of customer satisfaction, leadership, and discipline. We are self-reliant, very keen to details, and composed of rockstars who can easily find ways to motivate and inspire each other. We look forward to working with you in providing exceptional, outstanding and excellent customer service and anything else you may need help with! Cheers to your success, Zacest Contact Solutions

Contact Center & BPO Provider Centro Global Solutions is a multinational boutique provider of customer contact solutions and business process management. Centro Global Solutions provides call center and business process outsourcing services in North America, Europe, the Middle East and the Asia Pacific regions. Comprised of the most passionate employees, we passionately serve a wide range of clients. Our clientele ranges from startups to large-sized businesses primarily in the Healthcare, Automotive and Telecom industries. Our main philosophy is to invest in our people; this has been the main driver of our success to-date.

We are A/B Business Services an emerging Callcenter provider with 5 years of experience, we helped our clients to achieve a distinguished career in their own line of business through a well-Managed serves oriented partnership.

Essence-Solution is a Minnesota based Contact Center that offers 24 hour call services. We specialize Inbound customer and retention services,email handling , appointment setting and telemarketing. All of our reps are vets they all have 5+ years in the industry and posses all the necessary skills to make any project successful. We also offer 24/7 support service. Please Reach Out to discuss your call needs and we can provide you the solution Essence-solution we are the nature of RESULTS !!!!

We are a growing company that is continuously growing and with the ability to attract experienced Filipino telecommunications staff and customer service support. Our employees supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

I am the owner and director of Jackbell Communications, a support services provider with over 7 years of experience. Over the many years of offering our services, We have been successful in sales and customer support. We have proven to be exceptional and have been consecutive in meeting assigned quotas or targets. I am very passionate about meeting and working with new people, and creating work opportunities for talented individuals. Our goal is to ensure our support service team are exceptional as a representation of your company / brand, increasing sales and strengthen productivity - Displays professionalism, Strong Communication, Team Player, flexibility, ability to work in a fast-paced environment. Our offered services includes: • Sales Services • Operations Support Services • Customer Support Services

We're a high-quality sales and customer support service that has been in business since early 2018. We assist companies within niche markets across the country to answer their inbound calls, providing an intimate understanding of the services offered by that particular partner to a customer. Our agents answer your phone 24/7/365 to improve your reputation and generate business for you. Your callers will never get voicemail, and you can work smarter. We can sound just like your in-house support team, while also: • Screen callers and collect the information you need • Connect callers directly to you and your team with optional call patching • Seamlessly integrate your CRM with ours to assist with queries • Schedule appointments for you through our online appointment setting system • Makes and support Sales, send messages by email, text, or mobile app. • Answer questions from your FAQs.

Royale Digital Solutions is a one stop, standard and licensed call center that is fully equipped with the latest technology in the telemarketing and call center industry. Our call center will be located in the heart of Iligan City, Lanao del Norte, Philippines and we are positioned to work for a wide range of client ranging from religious organizations, to political parties to corporate organizations. Royal Digital Solutions will operate as an outbound and inbound call center; our service offerings will cover all aspect of call centers activities such as providing telephone answering services, providing contract or fee-basis telemarketing services, providing wakeup call services, providing voice mailbox services, providing telephone solicitation services, providing message services, providing customer service via call centers, technical support, debt collection and related call center advisory and consultancy services. Our business goal is to work towards becoming one of the leading call center agency brands in the whole of Northern Mindanao and in the nearest future compete with the leaders in the industry not only in the Philippines but also in the global stage. We are not ignorant of the fact that building a standard and world class call center from the scratch requires huge capital base especially for the purchase of world – class and up – to date call center equipment and software applications et al, which is why we have perfect plans for steady flow of cash from our business partners with interest in our line of business. We can confidently say that we have a robust financial standing and we are ready to take on any challenge that we encounter in the industry. We are well – staffed and well – equipped to run a 24 hours a day and 7 days a week call center with a well – planned shift system. We will ensure that all our employees are selected from a pool of qualified and customer centric people in and around Iligan City, Lanao del Norte and also from any part of the Philippines. We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with other players in the Philippines and throughout the globe. At Royale Digital Solutions our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely. We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for our partners, employees and for our clients.

We support your everyday business progress through tailored solutions related to outsourcing processes. Our staff is well-trained and capable in any way possible. Being bilingual gives us the upper hand in the market, do not allow yourself to be trapped by language barriers, let us handle it for you. We understand there are some things that your support network is not prepared to overtake or is not trained to fulfill. Our team is going to take that responsibility off your back and let you focus on the real things your business is ready to complete and actually belong to your core competencies. Inbound Voice Call Center: Let us be your dedicated line for customer service receiving any call related to inquiries, questions, complaints, suggestions, or anything connected to your service or product. Outbound Voice Call Center: Should you need a salesforce to support your product, ByFone has the trained staff to aid you in any way possible. From order entries to cross-selling, up-selling, and product offerings. We help you gain quality leads with our dedicated product support associates. 24 Hour IVR & Email Services: We also provide our customers with the option of 24-hour Interactive Voice Response (IVR) and email response support. This tool provides our clients with the highest degree of support around the clock and is great for maintaining high levels of customer satisfaction and engagement. Marketing Solutions: Have trouble designing and executing digital campaigns? We offer our services for Online Communications and Digital Marketing such as: SEO/SEM Social Media Strategies Community Managers Paid Ads Content Creation and Curation Email Marketing Campaigns Lead Generation Recruitment & Talent Acquisition: Are you looking for the best people to work for your company? We help you build profiles for specific roles inside your business. Let us manage the tasks of finding the right staff for you. Transitional & Emergency Services: Every business needs a backup plan when their systems are down, going through an upgrade transition, or are currently overwhelmed. ByFone offers a Transitional Service that aids your company during these times. Upon request, we can provide a speedy response in order to meet any emergency requirements for the period of time specified by our clients. We’ll be your customers’ point of contact when your business is impacted by upgrades, transitions, shutdowns, or different emergencies like weather-related shutdowns, holidays, or global pandemics such as COVID-19. When faced with a workforce reduction we have your customer service needs covered for a few days, a few weeks, or for a few months as your team recovers.

ABOUT US: Why Hines Solutions? With Advanced experience in working in Customer Service environments including Hospitality & Tourism and the Call Center. We are a group of Elite people with the diversified skill sets and extensive experience needed to take your business to the next level. You can Expect the Best out of us Each Time. We just take action and let our work do the talking. WHY CHOSE A VIRTUAL TEAM FROM JAMAICA? *Accent Neutralization: All agents on our team communicate effectively as native English speakers with no accent. Standard English is the official language of Jamaica and used in all domains of public life. It is derived from our history as British English. *Experienced: All our agents have over 3 years of experience working in Customer service environments. Why? Hospitality & Tourism and the Call Centre dominates our country. Many of the sector’s workers are university graduates. It is our culture, it is in our blood to deliver excellent customer service to our clients. In Jamaica there are : -Over 60 Call Centers -Over 40,000 BPO workers in Jamaica  -And Over 4,000 Hotels *Stable Internet Connection: Our agents meet the minimum of 50 to 100 Mbps download speeds required to work remotely. Our ISP is FLOW which delivers the fastest internet service which is fibre optic. *Minimum to Zero power outages - With our country been driven by the BPO sector and Hotels. Power outages are minimal and occasional. It is normally quickly restored if disconnected due to incidents. Our agents are based in the city where power outages are infrequent to zero. At Hines Solutions, we provide an Iron-Clad Service Guarantee.

We have spent the past 10 years building beautiful websites for companies of all shapes and sizes. Our comprehensive knowledge of graphic design and various content management systems makes it easy for us to build completely customized websites & Mobile Apps. This includes websites & Apps with advanced features such as E-Commerce functionality and paid membership areas.

HiredSupport is a leading support as a service provider, where we handle customer service for clients big and small. HiredSupport has been recognized as a top outsourcing customer service company by Clutch, and we're even more affordable than hiring freelancers. What you get with HiredSupport is professional customer service agents and virtual assistants who work inside our office with team members that are working 24/7 (reliability), back up agents for specific kinds of campaigns (redundancy), and our wealth of knowledge across many types of software (expertise). We are an all-in-one 24/7 contact center for handling your day to day business operations for businesses big and small. For the past 7 years, we have worked with clients all around the world in all major countries and markets to change their customer experience (CX), lower operation costs, and increase their revenue. We have worked with hundreds of clients successfully in many industries including: Simple and complex SaaS, eCommerce stores (Shopify and Amazon based), cryptocurrency exchanges, food delivery apps, digital payment and wallet apps, car rental apps, car dealerships, lawyers, realtors, dentists, wellness centers, moving companies, insurance companies, design companies, seo companies, and we could help you too! We offer professionally trained agents for just about any task that your business needs including live chat, email and help desk, voice support, eCommerce support and management (Shopify, Amazon Stores), SaaS, lead generation, data entry, transcribing, content moderation, call moderation and analysis, virtual assistants, and more. We start with detailed training sessions which involve our clients educating us on how business operations, the services or products they offer, and any training documentation. We ask questions and learn everything we can about your business. The team members assigned along with management will participate in these training sessions. After training, we create test scenarios and train our knowledge gained about your business with the agents assigned to your campaign. We do this until we know your business inside and out, and you (as a client), are satisfied with our knowledge. When ready, we go live and take over as your new team members. An account manager will keep create reports and help measure customer satisfaction scores (CSAT) to ensure we are delivering a stellar customer support experience to your customers. We strategically setup to scale up as fast as your growing business needs in just a short notice. Once we're live, we'll remain in contact with you via any team based communication channel (Slack, Skype, or any preferred software) so that we're always staying in the loop. Here is how we help our clients: ⦁ Customer Service (Live Chat, Email Support, Helpdesk) ⦁ Phone Support ⦁ E-commerce Support ⦁ SaaS Support ⦁ Technical Support ⦁ Store management (Amazon, Shopify) ⦁ AirBNB Management ⦁ Social Media Management

We are a team of professional home-based service providers. We cater to different businesses around the world. Elizabeth Creations is a start-up agency that is striving to be on top. We are dedicated to providing exceptional services to help you and many Filipino professionals grow in their online careers. Our passion and dedication lead us here!

Fast-growing, professional English-speaking team, Callensys is a new start-up BPO related company, based in Romania, ready to provide the best results for your company’s needs. Each member of our team has previous experience in Customer Care Interaction, Customer Support, Sales, Front Office, or Back Office, all united by the same motto that Callensys was built upon "Providing Services with Utmost Care". With a vast portfolio of skills acquired in their personal experience, Callensys’ team would be the answer for every brand’s biggest fear: Customer Management. We are ready to take on any challenge while building with you best practices for a successful relationship between your brand and your customers. Able to provide high-standard services and full-circle feedback to improve your relationship with your clients and to ensure continuous adaptation to an ever-changing environment. Some of the fields we excel in are: Customer Care Customer Support Inbound and Outbound Calls Tech Support Payment Processing File Processing Literature Review Scientific Writing Translation Data Analysis. With a team that includes people with previous corporate experience in management positions, we are able to provide a vast array of services from team management to business to business relationships alongside any of the call center services with English. If your brand’s priority is to provide high-standard customer services then hit us up with the challenges you are facing. We would love a challenge! For additional information regarding our services, please do not hesitate to visit our website!

I am working in customer services field since 7 years. I have commendable experience to understand the customers psychic to grab them. I have a predictable team who can put their full potential to meet their assigned objectives to provide our respected clients what they expect from us. If our respected client provide us chance to serve them we will definitely not disappoint them. Regards