Top 50+ BPO companies

Rooqet's Customer Support Outsourcing Services: Elevating Customer Experience Across Channels At Rooqet, we redefine customer support outsourcing with a comprehensive suite of services tailored to meet the diverse needs of modern businesses. Our standout feature lies in our ability to seamlessly handle multichannel support, covering email, calls, social messaging, and chat. Key Highlights: Email Support: Our dedicated team is adept at managing email inquiries promptly and professionally, ensuring that every customer concern is addressed with precision and care. Call Handling: Rooqet's skilled professionals offer efficient call support, providing a human touch to customer interactions and resolving issues in real-time. Social Messaging Expertise: In the age of social media, we recognize the significance of timely and engaging customer interactions. Rooqet ensures a proactive approach to social messaging support, enhancing your brand's online presence. Live Chat Support: Delivering instant gratification, our live chat support team is available 24/7 to address queries, guide customers, and enhance their overall experience. Around-the-Clock Availability: Rooqet understands that customer issues don't adhere to a 9-to-5 schedule. That's why our support services are available 24/7, ensuring your customers receive assistance whenever they need it. With Rooqet's Customer Support Outsourcing Services, you not only gain a partner committed to excellence but also unlock the power of multichannel support, providing your customers with a seamless and efficient experience across every interaction point. Elevate your customer service game with Rooqet today.

Our business manager has been in the call center industry for more than a decade. Well-equipped with the knowledge and experience, she started with the operations at the comfort of her own home. Having had a strong background in Training & Development, coupled with passion, she ensures constant training and coaching to all of our agents. Since then, JDA InfoTech Solutions has grown. We are now a team of more than 20 experienced appointment setters (lead qualifiers). We have done cold calling campaigns for the following niche: ✔️ credit repair ✔️ insurance (final expense, etc) ✔️ medical equipment ✔️ real estate ✔️ roofing ✔️ travel & hospitality We can also take customer service, technical support, and back-office tasks off your plate—and make them better. You’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and make powerful process improvements. With JDA InfoTech Solutions as your partner, you can focus on building your business, while your customers get the exceptional service they deserve.

We are a team of experts with more 20 years individually in the BPM Space specializing in Customer Life Cycle Management (Customer Care,Sales/Revenue,Support,Quality) Digital Transformation ( Automation,AI,Social Media Management,Analytics,BOTS) Shared Services ( HR,Finance and Accounting,Document Management,Transaction Processing) Our team has worked for diverse Forbes Top 100 Companies spanning Telecom,BFSI,ECom,Travel and Hospitality, Technology, FMCG, Healthcare, Manufacturing, Education,Media and NGO's. We offer transformation related solutions that could either revolutionise a part of your business or create a solution that can manage core competencies.

I am a customer support representative with vast knowledge and experience in the customer support field. I have experience in inbound call support, chat support, technical support, and email support. I do have hands-on experience in Zendesk, Freshdesk, Sprinklr, Shopify, Jira, and MS Office. I have the basic knowledge of dropshipping and can work any time as per the need of the client and project. I have an experienced team that can provide 24/7 support. We can work fast and can maintain quality as well. We can work according to the SLA and AHT provided by the client. I am looking forward to doing business in this field and satisfy our clients at any cost.

Over 15 years in the customer service industry with at least 5 of those managing Business Process Outsourcing contracts 10+ years in the IT industry performing Project Management and general team management Industries covered: Healthcare, Real Estate, Hospitality, Tech, Oil and Gas, Banking, etc.

JindalX is a global service company focused on delivering awesome customer experiences for its clients. With our focus on continuous innovation, out-of-the-box solutions, and being enablers for our customers, we find the missing ‘X’ that propels us as partners towards ‘Xponential’ growth. Customer Acquisition In an extremely competitive business ecosystem, acquiring new customers is a big challenge. We build industry and business specific models to engage with prospective customers and bring them onboard. Customer Service We focus on first-connect-resolution with personalized attention. Every interaction matters and we ensure customer relationships are nurtured and strengthened with each conversation. Customer Retention A bad experience can drive a customer away. We provide accurate information, candid solutions and take complete ownership of resolution to win-back customers.

Simply Contact is a Ukrainian Outsourcing Contact Center working with clients all over the world. We provide : - Customer Care services - Inbound&Outbound Sales (cold/hot client base) - Back Office Support - IT products technical Support - Surveys&Questionnaries Services - Ordering Service - chat support 400+ multilingual agents ready to provide contact center services for the leading Ukrainian and international companies on different languages 24/7/365. Our main goal is to achieve our clients'​ targets and keeping the projects healthy.

ATALAN is a company that provides enterprise customer with Telephony, Television, Security, Cloud and Tech Support Solutions. We are an agency with 20 years experience in IT, Outsourcing Services & Campaign Management with business in Canada, USA and LATAM. We provide Equipment & Solutions for Enterprise companies such as ISP's, Call Centers and Offices. etc We work Along side with Canlith Technologies in Canada and our Main office is in Barranquilla, Colombia.

Atalan Bpo is a call center located on Barranquilla, Colombia. We are on the market since 2016 providing a variety of contact center solutions. We specialize on customer service, sales and technical support campaigns. Availability and infrastructure for 50 agents to manage your campaigns. Our low rates and quality makes a good match with our customers relationship. We are also implementing the work from home to fulfill our customers requirement due to the pandemic.

Over 8 years of experience with Customer Service and Call Center services My Agency members worked in a renowned company, which allowed me to learn how to work in a dynamic environment and over-deliver to work flawlessly with little or any supervision, and to develop a keen eye for detail. Our goal is to become a full-time freelancer in our agency. During my career, I've developed an aptitude for: -Administrative help - data entry, email handling, & research. -Customer Support - live chat, inbound or outbound phone support, order processing, & email handling. -Design & Multimedia - text to audio transcription, voice-over, voice recording, graphic design and video editing. -Sales - lead generation, appointment setting and cold calling -MS Word, MS Excel, PDF, Google Docs -Linkedin, Data Scraping, Research, Content Writing Considering that I'm hardworking & that I always seek unknown things to learn, I'd love an opportunity to be a valuable part of your team, so reach out. AN OVERVIEW OF OUR PARTNER CALL CENTER: Ascend Iligan Call Center Services Our Philippines BPO Leadership team has extensive experience in BPO management. Ascend is a customer interactions service provider that masterfully embraces the vision, spirit and tiered goals of our clients. Working collaboratively with our clients, our aim is to contribute to their longevity and profitability in the marketplace while ultimately ensuring our strategic growth and a reasonable return to our investors. Our team has expertise in inbound customer support, outbound cold calling, appointment setting, lead generation, social media marketing, sales and have worked with different clients which handles not only CSR but technical programs. We are well-versed in terms of Quality Assurance & Customer Satisfactions. I will offer our services at a very moderate fee that will be affordable for your business needs. Further, our services are reliable that will bring a lot of benefits for you. Our staff will attend to your requirement and will provide complete benefiting and satisfactory services to you. Reach out. Your business growth is our chief priority and our success. I will look forward to being part of your team. INTEGRITY IS THE SECRET OF OUR SUCCESS ❤️

We are a team of highly dedicated individuals who are willing to take new challenges and able to work with large team on complex projects. Our core strength are Customer Service Management, Client Cordination, Project Management, People Management, Multi-tasking. Our various team members has been working on different projects of Client Services in different sectors like e-commerce, financial services, supply chain management etc. Our skill set is but not limited to Client Service Management but with Project Planning and Execution, Quality Control Management, SLA Management, and People Management. We believe in working with true dedication with productivity to achieve positive results as required by our valued clients. We can help building good relationships with customers and bring value to our client's portfolio.

Connect Global is a global outsourcing provider. We provide human resources in Call Centre Management, Customer Service and Technical Support via phone, email and chat, Virtual Assistance, Social Media Marketing, Graphics and Design, Writing, Editing, Proof Reading, App and Web Development. Operating from our main office in the US we employ virtual professionals in the US, Jamaica, Philippines, and India. We are able to adapt to the ever changing consumer demands whilst providing a pool of culturally diverse freelance professionals to add the right complement to your project. With the urgent and increasing demand for virtual enterprise, we aim to provide affordable and exceptional solutions for your business needs. In an ever changing economy it is imperative that effective business strategies are employed to ensure success. With years of expertise and an extraordinary team of professionals we are able to provide profitable solutions to grow your business. With Connect Global there are no limits. Contact us on how to tailor our services to best suit your business needs!

TrechPro Founded in 2015 is a results-driven Business Process Outsourcing (BPO) company specializing in delivering high-quality remote teams for businesses across the UK, US, and international markets. Our mission is simple: help companies reduce operational costs, improve efficiency, and accelerate growth through professional outsourcing solutions. Our Core Services: ✔ Customer Support (Phone, Email, Live Chat) ✔ Virtual Assistants ✔ Cold Calling & Telemarketing ✔ B2B Lead Generation ✔ Appointment Setting ✔ Data Entry & CRM Management ✔ POS & Merchant Services Campaigns ✔ Energy Sales Campaigns ✔ Debt Recovery

Over the last Eight years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (the US and Australian Accounts). As a Customer Services Representative for various Industries, I receive daily calls from customers and work to assist them with their technical or service related issues. I am organized and pay great attention to detail. My positive demeanor helps to put customers at ease and to calm frustrated or agitated ones. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Center Representative. I have over two years of experience in data entry, social media marketing, editing videos tracks, and photos. I also know the basics of word press. I have been using several third-party tools such as Jira, confluence, Zendesk, Zopim, and Intercom. I have also worked as a support agent for over two years for a SaaS-based company. I have extensive experience of Google Sheets, Google Docs, and PDF editor. For excel I am at the advanced level. I can also provide support for a foreign language Urdu. Personal Traits: Excellent communication skills. Can work under minimum supervision. Results-oriented customer service professional. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. I am an effective communicator and feel confident that I am a standout candidate for any position. Please do not hesitate to contact me at your earliest convenience to arrange an in-person meeting. I look forward to speaking with you and thank you for your consideration.

Rainmaker MOST has been around for over 15 years. We have a team of seasoned professionals that can provide Big Services at an affordable price: * management consulting * revenue growth * create and manage digital and social media * live call center services * remote IT support * app and web development * IT security services * strategic advisory services * best practice implementations We are very approachable unlike large consulting firms and pride ourselves on working with all size projects and budgets. Whether your a small business or a Fortune 500 company come see why we have over 300+ happy clients.

We're a US-based concierge service that brings omni-channel support (phone, email, live chat, text, outbound sales) to help you maximize every opportunity, 7 days a week. No contracts, and competitively priced, starting at $399/month to bring you world-class concierge support so that you can focus on what you do best. Leverage Rescon to help you successfully scale your business to the next level. We've got your covered with: - Answering Services - Inbound Call Service - Outbound Call Service - Lead Generation - Live Chat - SMS Services - CRM Management - Email Inbox Services - Social Media Management - Feedback Monitoring

Good Day, My name is Tara Amos, and I believe I would be an exceptional addition to your team! I am an excellent customer support manager and adaptable to any industry. I am a quick learner, and I can excel in any position I'm placed. I am always ready to learn and have no problem with researching. I can work independently with excellent time management skills. I have over ten years of experience within the Industry: Technical Support: -Panasonic -Eastlink -Amazon (Inbound calls, Live chat) -Lyft (Email Support via Zendesk) -Cigna Insurance - Inbound calls) -Versatel Marketing (Outbound Insurance sales) -TouchNote (Email Support via Zendesk) -Market hero technical support (live chat) -Marsello (livechat) -fruitsnrootz (Email zendesk) I am an expert in Zendesk, FreshDesk, Intercom, LiveChat, Gorgias, and HubSpot My other skills include: -Website Management -2 years of Data-Entry -Transcription -Email marketing -Canva I am ready to contribute to the exceptional customer service you provide to your clients. My years of experience in the customer care industry have allowed me to have great patience in helping others and understanding what each company needs, also how I can help clients to the best of my ability and knowledge. I hold no doubt that I will be an invaluable asset to your company. Thank you for taking your time to read this, and do enjoy the rest of your day

With years of experience in the contact center environment. All of that time was spent working for large retailers in various capacities. From an agent to Trainer and Quality Assurance supervisor. Focused on delivering excellent customer service to clients by providing an open and honest discussion on what you may need and how best the services offered we will be able to suit you. After seeing how the field of customer service is sometimes looked at and treated as an afterthought, I decided to help educate on the importance of customer service through the excellent delivery of our client's needs. I aim to work with our clients to ensure that their needs help guide our decisions.

Hello and welcome to Hello 24/7 Support! We are a full-service customer support agency that has recently moved out of our brick-and-mortar offices. Our core team has worked in the customer-serving field since 2015 and has served customers in varying niches including e-commerce, fintech, health, and astrology. OUR CULTURE Every day we show up to serve our clients and their customers. We share, learn and experience the joy of helping. Our aim is to foster a customer-obsessed and oriented culture. WHO WE ARE Hello 24/7 Support diligently aims to strive to be customer-centric and a customer-obsessed agency. In today’s competitive market, consumers are hard to attract and even harder to retain. Being relentless omnichannel communication, brand loyalty only lasts as long as you keep your customers happy and engaged. We’ll help you solve the riddle of smart customer engagement while lowering costs, increasing efficiencies, and driving revenue growth. However, by utilizing and implementing ways so we can understand the motivation of the customers at every step of the customer journey. We take pride in learning the psychology of each background to see how best we can appeal to their consumer needs. Delivering deeper relationships through better customer insights and interactions with our clients. We believe in: -Continued Growth -Customer Retention -Continuous Learning -Customer Satisfaction -Utilizing and manipulating the best tools and courses of action to assist our customers. We are a team of intelligent, research-oriented, customer engagement specialists providing support and exceptional service of all types and sizes throughout the US, Canada, UK, and the Caribbean through a modern customized experience.

Call Center Built Just For Your Business Answering Every Call Is Important ! We specialize in call answering in a professional manner to reflect your company’s core value. Whether your customers contact you by Phone, Email, or Chat, our skilled customer service agents are competent to handle the request. Our agents are equipped to provide the level of support expected by your customers. We understand every business is different and work closely with your team to develop a holistic approach & strategy that would resonate directly with your customer base. Our Five Years experience in dealing with an array of services gives us a unique perspective in supporting your business to achieve positive results. All our agents are highly trained and work best in fast paced, high-energy environment. Our agents are detail oriented, proficient in oral & written communication skills. Strong multitasking ability with exceptional customer service skills has been cornerstone of our success. We provide 24/7 services or as per your requirement. Our agents are proficient, but not limited to the following services: o Chat, Email & Tech Support o Virtual Receptionist o Small Business Customer Service o Appointment Scheduling o Work Tickets & Dispatching o Petroleum Products Dispatching o Order Taking & e-Commerce Support o Limousines Order Taking & Scheduling o Events Registration o Call Routing & Coordination You are still in complete control of the focal point of your business. All calls are recorded and you will have admin access to monitor all calls and interactions. Our offices are in US and call center in located in Pakistan.