Top 50+ BPO companies

D&J Virtual Assistants About D and J Virtual Assistant is a Philippine-based outsourcing company. It provides quality outsourcing services together with their clients overseas; the UK, US, Australia, and Canada. Services D and J Virtual Assistant helps your business to have an affordable Virtual Assistants who are flexible and efficient. Website Development Let your business have cost-effective Web Development with us! Project Management We offer skilled virtual assistants to help you manage your projects, both technical and non-technical SEO We help you to grow your business by ranking your business on top and getting you more customers! Graphic Design We have the best graphic designers to help you with anything your business needs! Payroll We provide Certified Public Accountants (CPA) and bookkeepers to track your finances. Writers Creative writers are ready to help you to create words that will boost up your audiences. Programs Absolute Web Programming Solutions for your business are offered! Virtual Assistants Efficient Virtual Assitance or data entry, transcriptions, PA works, social media management etc. Call Center Agents Fluent Call center representatives for 24/7 inbound customer service, outbound agents, lead generation and market researchers.

Crintech Group is a support solution with innovative techniques. Our office is in the historic city of Lahore in Pakistan. We are providing services to multiple English speaking clients across the globe. Our team has the competency of providing multiple services like: 24/7 Customer Support (Live Chat, Phone Support, and Email Support) Inbound/Outbound Sale Support (Phone and Chat) Lead Generation Virtual Assistance Property Management Web Designing Graphic Designing Creative Writing and much more! Our office has modern internet equipment with high-speed internet. Further, we have both the internet and electricity back-up at our office We believe in quality more than in quantity. For us, human values and employee satisfaction are a top priority, and we strive to excel in them. Contact us, and we'll tweak your business to success.

I have more than Ten (10) years of experience in the BPO industry, where I've professionally trained by the best in Telemarketing, Technical Support, Customer Service, and Sales. I've also had two (2) years' worth of experience as a Virtual Assistant for a reputable Credit Repair Company where I was responsible for handling clients' personal information, updating spreadsheets, data entry along Customer service on day to day basis. I also had to do email handling and I was trained on how to use Google docs. I've also done cold calling where I had to call leads and convert them to potential leads. I'm a fast learner and adapt easily to learning new material. Quickbooks, Mojo Dialer, Trello, Slack, and Zendesk are some tools and software that I have expertise in using. I am Looking forward to speaking with you and answering any additional questions you might have regarding my qualifications for this job.

Provide service related to your companies: Inbound calling needs Outbound calling needs Virtual Assistant Virtual Receptionist Data Entry Appointment Settings or any other administrative related tasks

Equipped with over 14 years of combined working experience handling graphics design, branding, photo enhancements, project management, and social media management, and contact center operations. Core competencies include Multimedia: Logo Design, Social Media Ads (Facebook, Instagram, Google, Twitter), Visual Tweets, Info-graphics, E-books, Presentations, PPT Lessons, Wireframes or Web design, Marketing Collateral Design, Online Banners, Magazine Covers, 3D Render, Web Development, Marketing programs for internal and external affairs. Social Media Marketing and Management Content Creation and Curation, Editorial Calendar, Community and Page Moderation, Social Analytics. Contact Center Operations Lead Generation, Appointment Setting, Telemarketing, Inbound/Outbound Sales, Customer Service.

VISION: TO BE ABLE TO ATTAIN AND MAINTAIN THE TOP FREELANCER POSITION WHILE PROVIDING GREAT CUSTOMER SERVICE TO OUR CLIENT'S CUSTOMERS MISSION: TO GIVE OPPORTUNITY TO NEW FREELANCERS WHO HAVE GREAT EXPERIENCE OUTSIDE UPWORK. AS THE FOUNDER, I AM AWARE THAT THE COMPETITION IN UPWORK IS DIFFICULT AND NEW-RISING STARS ARE UNABLE TO COMPETE WITH THE TENURED UPWORK FREELANCERS. WHO WE ARE: I and my teammates are tenured BPO/Call center specialist who have vast experiences in handling chat, email and phone support I want to give assurance to our clients that the freelancers under my agency are far more skilled that the tenured freelancers here in Upwork- my team members are just waiting for their time to shine. All of the freelancers under my agency are fun, enthusiastic, eager to learn, well equipped and skilled. These are the companies that we worked with: MACY'S.COM & BLOOMINGDALES.COM CITI BANK AND JP MORGAN CHASE FRONTIER AIRLINES DIRECTV/ATT EBAY Not impressed yet? Try talking to one of my freelancer. You'll definitely enjoy working with them.

Highly skilled professional Marketing & Business Strategy Consultant with world class quality delivery services. Major skills include, devising corporate branding, online marketing strategies such as, Google AdWords, Pay per Click campaign, paid and organic lead generation, social media management, digital marketing, Graphic Design, Web Development, Software Development, Contact Center Services, Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO). Having decades of experience with 100s of satisfied clients, our mission is that 'You Aim & We Deliver'.

I am a professional with over eight years of experience in customer support. I have worked in multicultural work environment and has got exposure working with US, UK and Middle East clients. I love working with customers and it gives me immense pleasure while resolving their issues. I take challenging situations and drive/motivate the team to meet every single customer requirements with in SLA.

Expert on finding leads through different sources. Expert in using CRM and Podio. Epert in utilizing various type of MLS for pulling comps, listing and many more. Exterior/ Drive by BPO Inclusions: Locating the property Tax record, pulling comparables, Data Entry, Uploading comparables/subject exterior photos, order submit, quality Control for Corrections, 24/7 Customer Support • Interior BPO Inclusions: Locating the property Tax record, pulling comparables, Data Entry, Uploading comparables/subject exterior and interior photos, order submission, quality Control for Corrections, 24/7 Customer Support • Condition report/Inspection Inclusions: Data Entry, Comparable and subject photos Upload, Order submission, 24/7 Customer Support • Data Entry Only (Tax record and Comparable sheet provided by you, Quality Control not included)

We are a growing company with undescribable talent to bring to every company that works with us, our history comes from 10 years now, building our way through success and client satisfaction in all of our campaigns. We currently have a strong network of agents ready to take into any challenge that will come our way, almost 50 and growing, they have been chosen carefully by our amazing HR team and we continuously provide them with new tools and training on all the possible areas we cover in our company. We believe in human talent and we strive to not only beign the best but to be #1 and always give an outstanding experience to all of our clients. Anyone with a heart and an eye for good business is our goal, we enjoy the process of getting to know who we will be working with and how we can keep a nice professional relationship, based in trust and communication. We facilitate all the tools going from the talent, hardware, software and a comfortable space to make the process enjoyable and profitable every step of the way.

'Suma Soft is a Leading Technology Services Company with legacy of 18 years. With benchmarked services & solutions for BPO, Software Development, Technical Support and Cyber Security to global clients. We believe in fostering better business relations and delivering value.' Mission To provide seamless and cost-efficient ITES solutions with commitment of excellence in Service Delivery to our customers, stakeholders and shareholders. WHO WE ARE? We are a Software development agency with global talent and reach. Our team of professionals have the training and experience to grow your business, whether that be related to Software Development, Technical Support, BPO services, Testing Services, Cyber Security Services, Web design, or Mobile Applications. Since 2000, we have helped our clients grow their brand and optimize their business’ performance. Suma Soft is an ISO 9001:2008 and 27001:2005 certified firm, a one stop shop for Software Development, QA Testing and Technical Support needs. With an experience spanning 18 years and a global clientele list, we can be your perfect technology partner. WHAT WE OFFER? ✔ We have expertise with all the major technology & platforms ✔ Software Development – UI/UX, Enterprise Application, Application Maintenance, Mobile Application, Microsoft Stack, Open Source Stack, Database. ✔ Software Testing – Functional testing, ERP testing, PLM testing, Software testing, mobile Application testing & etc. ✔ Technical Support- Live chat support, Email support, Remote desktop Services, IT help Desk Services, tech support services, Network Security monitoring services, , ServiceNow managed Services, Nwtwork Monitoring services ✔ Business Process outsourcing: BPO services, Customer Support services, call center services, Live chat support services & many more… WHY CHOOSE US? We are certified partners with all the major platforms and have an excellent track record of custom development, API fulfillment and third party integration. We have servers throughout the world as well as a team of professionals ready to help you at a moment’s notice. We are flexible, dedicated, and aspire to excellence with each and every project. ✔ Technical Support (24/7 support, responsive service, maintenance and troubleshooting) ✔ Quality solutions developed by following standard and rigorous quality processes ✔ 2000+ satisfied clients ✔ 10+ Years of Technical Experience ✔ 50+ Highly Skilled IT professionals ✔ Flexible engagement models

I am Enthusiastic, reliable and hardworking individual who has working experience of over 8 years in the field of customer support and data entry. I am also skilled in communication with clients over email and phone and has good experience In Zendesk and live chat support. I meet deadlines and a good team player.

We have a simple approach. Our technology solutions are centered around our talent, exponential technologies and delivering purposeful outcomes for our customers, many which are recognized global brands. We provide these services quietly, choosing to remain behind the scenes. So, we don’t blow our own horn much. We’re not particularly good at that. What we are good at is delivering meaningful and creative services. We are organized around our hundreds of talented expert professionals and associates who are all part of a distributed hub-and-spoke network of centers of excellence (COEs) with the central hub located in Costa Rica. Our name, e2e, was born of the fact that we have the end-to-end scale, infrastructure and technology talent to help our clients execute on their digital transformation. We are driven by process but push innovative thinking towards the best solutions for our clients by using our collective creative brain. We’re able to make meaningful contributions in support of our clients’ digital transformation in a cost-efficient manner because we’re able to execute. We are able to execute because we see each solution, large scales or small, as one that’s co-created with our customers while leveraging our unique delivery centers model. SERVICES OVERVIEW Ground Truth smartSourcing | Minding the gap in Artificial Intelligence & Machine Learning Machines are increasingly evolving from human-controlled, to automated, to autonomous, with the ability to act on their own without human input, that is, in most cases. Though they represent only 5% of all the autonomous tasks to be performed, it’s the 1% – 5% gap that can create the most critical challenges. For instance, how will an autonomous vehicle response at a five-way intersection, when all vehicles arrive at the same time? E2e’s autonomous human execution layer can fill in the gap. e2e Center of Excellence | Nearshore, Onsite & Hybrid Managed Services or T&M Solutions e2e is comprised of a hub-and-spoke network of COEs in the Americas covering key markets and technologies. Through each COE, we work with our ecosystem of clients, global operations and partners to develop leading-edge business solutions and services that drive our clients’ digitalization, performance, results and growth. IoT smartHub | Intellectual property and intellectual capital e2e recognizes that opportunities abound for our clients, many which play a critical role in some facet of the Internet of Things. Through our smartHub, we support our clients in development environments, data acquisition, data aggregation, and both front and back-end applications.

We are a team of professional and highly skilled virtual assistants based in Philippines. We specialize in Virtual Assistance, Data Entry and Research, Social Media Management, QA and Software Testing, Customer and Technical Support, Video Editing and Graphics.

We set out to create a business model that, for the first time, made outsourcing affordable to businesses of any size, and we have successfully done just that. Today, we provide offshore outsourcing services, from our delivery centers around the globe. Our facilities feature an on-site management team working during the night i.e. US daytime, fully redundant voice and data links to the US, enterprise-grade network infrastructure, redundant generator sets, and all of the features of any large provider without the large cost-structures. Our service-offerings comprise end-to-end customer management solutions, including an array of call-center and back-office support services. We help businesses deliver superior customer experience, improve customer loyalty, drive incremental revenue growth, maximize operational and organizational efficiency, and save operating costs, by managing services on their behalf.

Outsourcing Call Center with Representatives currently available for your project. Experience from beginning to end process in business through multiple verticals; Healthcare, Telecom, Travel, Retail, Mortgage, Corporate, etc. Prices for call center offshore work starts 8$/hr consulting $125/hr. Top Competencies for EPICC 1. Call Center Services 2. Efficiency Planning 3. KPI Performance/Analytics 4. Trend Analysis & Analytical Reporting 5. SOP Creation/Modification 6. Complete Business Assessment End to End 7. Process/Journey Mapping 8. Client Communication/Presentation 9. Vendor Management 10. Recognition Campaigns 11. Compensation Development/Assessment 12. P&L Analysis/ Improvement Plans 13. Business Launch/Downsize 14. Leadership Development (Front line through executive) 15. Answering Service / Admin / Front Desk Expertise in the following Verticals • Healthcare • Retail • Telecom • Travel • Ecommerce • Banking & Finance • Government Healthcare • Mortgage Areas of excellence • Sales IB/OB • Back Office • Service • Finance • Marketing

We are a team of Customer Service Representatives, Virtual Assistants, Workforce Managers (Schedulers and Analysts), Data Analysts providing support in the fields of travel, sales and distribution, and call center operation. We come from different fields. The team consists of Bachelor's and Masters Degree holders. We have medical back ground, a registered Nurse and a registered Physical Therapist/ Physiotherapist, one has a Bachelor's Degree Public Health; another has a Masters Degree in Hotel and Restaurant Management, one has a Bachelor's Degree in Commerce and Marketing. Each one of us has different call center experience in travel, sales and distribution, customer service (tiers 1 & 2), medical insurance (sales and services), data analysis, data reporting, real time monitoring, scheduling and forecasting. Every team member is fluent in English both written and spoken. We have Word, Powerpoint, and Excel experts. We have basic SEO knowledge, Shopify shop management including content creation, social media management (FB, Ig, Pinterest). We are open to hours, part time and full time, and any time zone.

We, at One Door Technologies, specialize in providing top notch contact center solutions to all kinds of businesses across the globe. Our system is backed with organized infrastructures and back-up systems for smooth and hurdle-free operations on a 24/7 basis. We are always prepared to handle all sorts of challenges around the clock. One Door Technologies, believes in making business easier for you by providing your company with the best outsourcing facilities. We happen to have all the required machinery and technology to help companies enjoy success. One Door Technologies, specializes in providing back office support services/processing, customer life cycle management, call centers, BPO, technical support, customer care services, sales, surveys and research. We have mastered the art of technology, outsourcing and consultancy. Our agents are highly trained and ready to assist our gratified clients anytime and anywhere. We, at One Door Technologies, believe in taking off the burden from your shoulders by providing you with the best solutions and assistance. If you run a startup or are facing difficulties with retaining clients, we have the best solution to all your problems. Ranging from technical support, BPO and customer lifecycle management to surveys, sales and research, One Door Technologies, specializes in providing all such facilities and assures you a strong global business presence. Being an One Door Technologies client makes you a leader in your respective industry. Whether you own a small business or an elite group of companies, your partnership with us can lead towards a bright and prosperous future.

We are an Office/Admin and Accounting Agency that provides small and big businesses their needs in achieving their target and goals. Our business’ main service consists of Customer Service (available 24/7), Accounting & Bookkeeping, Administrative and Office Management. Compose of 10 active Agents, 1 Human Resource Manager, 1 Team Supervisor, 2 Accountants, 2 Project and Administrators and 2 IT & Maintenance. Equipped with 30 Desktop computers with I3 processor 8g RAM 1000 GB Hard disk, optic fibre Internet with 500 mbps dedicated line with a redundancy of 200 mbps, call recorder, HD CCTV with 24/7 monitoring and electric generator for backup. We have 10 available Agents who can start immediately as we aim to expand our services by next year. We make sure that our skilled, talented, experienced and reliable Agents, Team Leaders and Managers are one of the best that is why each of them went through a meticulous hiring process and continuous trainings along the way. Aside from that, we can also help you set up your business or company in The Philippines. From sourcing affordable suppliers, hiring agents down to business registrations, we can help you every step of the way! With all our equipment and competent Agents, Team Leaders and Managers we are confident that we can be a big part to any company (big or small) in helping them achieve their goals.

Australian-managed Virtual Assistant/Call Center services with our office based in BGC Manila, Philippines. Our target market is currently Australia. Our Filipino customer service and virtual assistant staff have been hand-picked and are highly intelligent and capable. They can speak fluent Australian English and have backgrounds working in call centers, fraud departments and related support departments for companies such as ANZ, Telstra, HSBC, Citibank, JP Morgan and Wells Fargo. Have the peace of mind of coordinating projects with our Australian-born management. Contact us now for a Skype or Phone "preview" with one of our support staff and a coordinator, and you won't be disappointed by our service. We currently specialise in customer service, fraud screening, virtual assistants and social media/website support.