Top 50+ BPO companies

Over 8 years of experience with Customer Service and Call Center services My Agency members worked in a renowned company, which allowed me to learn how to work in a dynamic environment and over-deliver to work flawlessly with little or any supervision, and to develop a keen eye for detail. Our goal is to become a full-time freelancer in our agency. During my career, I've developed an aptitude for: -Administrative help - data entry, email handling, & research. -Customer Support - live chat, inbound or outbound phone support, order processing, & email handling. -Design & Multimedia - text to audio transcription, voice-over, voice recording, graphic design and video editing. -Sales - lead generation, appointment setting and cold calling -MS Word, MS Excel, PDF, Google Docs -Linkedin, Data Scraping, Research, Content Writing Considering that I'm hardworking & that I always seek unknown things to learn, I'd love an opportunity to be a valuable part of your team, so reach out. AN OVERVIEW OF OUR PARTNER CALL CENTER: Ascend Iligan Call Center Services Our Philippines BPO Leadership team has extensive experience in BPO management. Ascend is a customer interactions service provider that masterfully embraces the vision, spirit and tiered goals of our clients. Working collaboratively with our clients, our aim is to contribute to their longevity and profitability in the marketplace while ultimately ensuring our strategic growth and a reasonable return to our investors. Our team has expertise in inbound customer support, outbound cold calling, appointment setting, lead generation, social media marketing, sales and have worked with different clients which handles not only CSR but technical programs. We are well-versed in terms of Quality Assurance & Customer Satisfactions. I will offer our services at a very moderate fee that will be affordable for your business needs. Further, our services are reliable that will bring a lot of benefits for you. Our staff will attend to your requirement and will provide complete benefiting and satisfactory services to you. Reach out. Your business growth is our chief priority and our success. I will look forward to being part of your team. INTEGRITY IS THE SECRET OF OUR SUCCESS ❤️

We are a team of highly dedicated individuals who are willing to take new challenges and able to work with large team on complex projects. Our core strength are Customer Service Management, Client Cordination, Project Management, People Management, Multi-tasking. Our various team members has been working on different projects of Client Services in different sectors like e-commerce, financial services, supply chain management etc. Our skill set is but not limited to Client Service Management but with Project Planning and Execution, Quality Control Management, SLA Management, and People Management. We believe in working with true dedication with productivity to achieve positive results as required by our valued clients. We can help building good relationships with customers and bring value to our client's portfolio.

Connect Global is a global outsourcing provider. We provide human resources in Call Centre Management, Customer Service and Technical Support via phone, email and chat, Virtual Assistance, Social Media Marketing, Graphics and Design, Writing, Editing, Proof Reading, App and Web Development. Operating from our main office in the US we employ virtual professionals in the US, Jamaica, Philippines, and India. We are able to adapt to the ever changing consumer demands whilst providing a pool of culturally diverse freelance professionals to add the right complement to your project. With the urgent and increasing demand for virtual enterprise, we aim to provide affordable and exceptional solutions for your business needs. In an ever changing economy it is imperative that effective business strategies are employed to ensure success. With years of expertise and an extraordinary team of professionals we are able to provide profitable solutions to grow your business. With Connect Global there are no limits. Contact us on how to tailor our services to best suit your business needs!

TrechPro Founded in 2015 is a results-driven Business Process Outsourcing (BPO) company specializing in delivering high-quality remote teams for businesses across the UK, US, and international markets. Our mission is simple: help companies reduce operational costs, improve efficiency, and accelerate growth through professional outsourcing solutions. Our Core Services: ✔ Customer Support (Phone, Email, Live Chat) ✔ Virtual Assistants ✔ Cold Calling & Telemarketing ✔ B2B Lead Generation ✔ Appointment Setting ✔ Data Entry & CRM Management ✔ POS & Merchant Services Campaigns ✔ Energy Sales Campaigns ✔ Debt Recovery

Over the last Eight years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (the US and Australian Accounts). As a Customer Services Representative for various Industries, I receive daily calls from customers and work to assist them with their technical or service related issues. I am organized and pay great attention to detail. My positive demeanor helps to put customers at ease and to calm frustrated or agitated ones. I think well on my feet and am a natural problem solver. My interpersonal skills and ability to communicate clearly have served me well as a Call Center Representative. I have over two years of experience in data entry, social media marketing, editing videos tracks, and photos. I also know the basics of word press. I have been using several third-party tools such as Jira, confluence, Zendesk, Zopim, and Intercom. I have also worked as a support agent for over two years for a SaaS-based company. I have extensive experience of Google Sheets, Google Docs, and PDF editor. For excel I am at the advanced level. I can also provide support for a foreign language Urdu. Personal Traits: Excellent communication skills. Can work under minimum supervision. Results-oriented customer service professional. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. I am an effective communicator and feel confident that I am a standout candidate for any position. Please do not hesitate to contact me at your earliest convenience to arrange an in-person meeting. I look forward to speaking with you and thank you for your consideration.

Rainmaker MOST has been around for over 15 years. We have a team of seasoned professionals that can provide Big Services at an affordable price: * management consulting * revenue growth * create and manage digital and social media * live call center services * remote IT support * app and web development * IT security services * strategic advisory services * best practice implementations We are very approachable unlike large consulting firms and pride ourselves on working with all size projects and budgets. Whether your a small business or a Fortune 500 company come see why we have over 300+ happy clients.

We're a US-based concierge service that brings omni-channel support (phone, email, live chat, text, outbound sales) to help you maximize every opportunity, 7 days a week. No contracts, and competitively priced, starting at $399/month to bring you world-class concierge support so that you can focus on what you do best. Leverage Rescon to help you successfully scale your business to the next level. We've got your covered with: - Answering Services - Inbound Call Service - Outbound Call Service - Lead Generation - Live Chat - SMS Services - CRM Management - Email Inbox Services - Social Media Management - Feedback Monitoring

Good Day, My name is Tara Amos, and I believe I would be an exceptional addition to your team! I am an excellent customer support manager and adaptable to any industry. I am a quick learner, and I can excel in any position I'm placed. I am always ready to learn and have no problem with researching. I can work independently with excellent time management skills. I have over ten years of experience within the Industry: Technical Support: -Panasonic -Eastlink -Amazon (Inbound calls, Live chat) -Lyft (Email Support via Zendesk) -Cigna Insurance - Inbound calls) -Versatel Marketing (Outbound Insurance sales) -TouchNote (Email Support via Zendesk) -Market hero technical support (live chat) -Marsello (livechat) -fruitsnrootz (Email zendesk) I am an expert in Zendesk, FreshDesk, Intercom, LiveChat, Gorgias, and HubSpot My other skills include: -Website Management -2 years of Data-Entry -Transcription -Email marketing -Canva I am ready to contribute to the exceptional customer service you provide to your clients. My years of experience in the customer care industry have allowed me to have great patience in helping others and understanding what each company needs, also how I can help clients to the best of my ability and knowledge. I hold no doubt that I will be an invaluable asset to your company. Thank you for taking your time to read this, and do enjoy the rest of your day

With years of experience in the contact center environment. All of that time was spent working for large retailers in various capacities. From an agent to Trainer and Quality Assurance supervisor. Focused on delivering excellent customer service to clients by providing an open and honest discussion on what you may need and how best the services offered we will be able to suit you. After seeing how the field of customer service is sometimes looked at and treated as an afterthought, I decided to help educate on the importance of customer service through the excellent delivery of our client's needs. I aim to work with our clients to ensure that their needs help guide our decisions.

Hello and welcome to Hello 24/7 Support! We are a full-service customer support agency that has recently moved out of our brick-and-mortar offices. Our core team has worked in the customer-serving field since 2015 and has served customers in varying niches including e-commerce, fintech, health, and astrology. OUR CULTURE Every day we show up to serve our clients and their customers. We share, learn and experience the joy of helping. Our aim is to foster a customer-obsessed and oriented culture. WHO WE ARE Hello 24/7 Support diligently aims to strive to be customer-centric and a customer-obsessed agency. In today’s competitive market, consumers are hard to attract and even harder to retain. Being relentless omnichannel communication, brand loyalty only lasts as long as you keep your customers happy and engaged. We’ll help you solve the riddle of smart customer engagement while lowering costs, increasing efficiencies, and driving revenue growth. However, by utilizing and implementing ways so we can understand the motivation of the customers at every step of the customer journey. We take pride in learning the psychology of each background to see how best we can appeal to their consumer needs. Delivering deeper relationships through better customer insights and interactions with our clients. We believe in: -Continued Growth -Customer Retention -Continuous Learning -Customer Satisfaction -Utilizing and manipulating the best tools and courses of action to assist our customers. We are a team of intelligent, research-oriented, customer engagement specialists providing support and exceptional service of all types and sizes throughout the US, Canada, UK, and the Caribbean through a modern customized experience.

Call Center Built Just For Your Business Answering Every Call Is Important ! We specialize in call answering in a professional manner to reflect your company’s core value. Whether your customers contact you by Phone, Email, or Chat, our skilled customer service agents are competent to handle the request. Our agents are equipped to provide the level of support expected by your customers. We understand every business is different and work closely with your team to develop a holistic approach & strategy that would resonate directly with your customer base. Our Five Years experience in dealing with an array of services gives us a unique perspective in supporting your business to achieve positive results. All our agents are highly trained and work best in fast paced, high-energy environment. Our agents are detail oriented, proficient in oral & written communication skills. Strong multitasking ability with exceptional customer service skills has been cornerstone of our success. We provide 24/7 services or as per your requirement. Our agents are proficient, but not limited to the following services: o Chat, Email & Tech Support o Virtual Receptionist o Small Business Customer Service o Appointment Scheduling o Work Tickets & Dispatching o Petroleum Products Dispatching o Order Taking & e-Commerce Support o Limousines Order Taking & Scheduling o Events Registration o Call Routing & Coordination You are still in complete control of the focal point of your business. All calls are recorded and you will have admin access to monitor all calls and interactions. Our offices are in US and call center in located in Pakistan.

D&J Virtual Assistants About D and J Virtual Assistant is a Philippine-based outsourcing company. It provides quality outsourcing services together with their clients overseas; the UK, US, Australia, and Canada. Services D and J Virtual Assistant helps your business to have an affordable Virtual Assistants who are flexible and efficient. Website Development Let your business have cost-effective Web Development with us! Project Management We offer skilled virtual assistants to help you manage your projects, both technical and non-technical SEO We help you to grow your business by ranking your business on top and getting you more customers! Graphic Design We have the best graphic designers to help you with anything your business needs! Payroll We provide Certified Public Accountants (CPA) and bookkeepers to track your finances. Writers Creative writers are ready to help you to create words that will boost up your audiences. Programs Absolute Web Programming Solutions for your business are offered! Virtual Assistants Efficient Virtual Assitance or data entry, transcriptions, PA works, social media management etc. Call Center Agents Fluent Call center representatives for 24/7 inbound customer service, outbound agents, lead generation and market researchers.

Crintech Group is a support solution with innovative techniques. Our office is in the historic city of Lahore in Pakistan. We are providing services to multiple English speaking clients across the globe. Our team has the competency of providing multiple services like: 24/7 Customer Support (Live Chat, Phone Support, and Email Support) Inbound/Outbound Sale Support (Phone and Chat) Lead Generation Virtual Assistance Property Management Web Designing Graphic Designing Creative Writing and much more! Our office has modern internet equipment with high-speed internet. Further, we have both the internet and electricity back-up at our office We believe in quality more than in quantity. For us, human values and employee satisfaction are a top priority, and we strive to excel in them. Contact us, and we'll tweak your business to success.

I have more than Ten (10) years of experience in the BPO industry, where I've professionally trained by the best in Telemarketing, Technical Support, Customer Service, and Sales. I've also had two (2) years' worth of experience as a Virtual Assistant for a reputable Credit Repair Company where I was responsible for handling clients' personal information, updating spreadsheets, data entry along Customer service on day to day basis. I also had to do email handling and I was trained on how to use Google docs. I've also done cold calling where I had to call leads and convert them to potential leads. I'm a fast learner and adapt easily to learning new material. Quickbooks, Mojo Dialer, Trello, Slack, and Zendesk are some tools and software that I have expertise in using. I am Looking forward to speaking with you and answering any additional questions you might have regarding my qualifications for this job.

Provide service related to your companies: Inbound calling needs Outbound calling needs Virtual Assistant Virtual Receptionist Data Entry Appointment Settings or any other administrative related tasks

Equipped with over 14 years of combined working experience handling graphics design, branding, photo enhancements, project management, and social media management, and contact center operations. Core competencies include Multimedia: Logo Design, Social Media Ads (Facebook, Instagram, Google, Twitter), Visual Tweets, Info-graphics, E-books, Presentations, PPT Lessons, Wireframes or Web design, Marketing Collateral Design, Online Banners, Magazine Covers, 3D Render, Web Development, Marketing programs for internal and external affairs. Social Media Marketing and Management Content Creation and Curation, Editorial Calendar, Community and Page Moderation, Social Analytics. Contact Center Operations Lead Generation, Appointment Setting, Telemarketing, Inbound/Outbound Sales, Customer Service.

VISION: TO BE ABLE TO ATTAIN AND MAINTAIN THE TOP FREELANCER POSITION WHILE PROVIDING GREAT CUSTOMER SERVICE TO OUR CLIENT'S CUSTOMERS MISSION: TO GIVE OPPORTUNITY TO NEW FREELANCERS WHO HAVE GREAT EXPERIENCE OUTSIDE UPWORK. AS THE FOUNDER, I AM AWARE THAT THE COMPETITION IN UPWORK IS DIFFICULT AND NEW-RISING STARS ARE UNABLE TO COMPETE WITH THE TENURED UPWORK FREELANCERS. WHO WE ARE: I and my teammates are tenured BPO/Call center specialist who have vast experiences in handling chat, email and phone support I want to give assurance to our clients that the freelancers under my agency are far more skilled that the tenured freelancers here in Upwork- my team members are just waiting for their time to shine. All of the freelancers under my agency are fun, enthusiastic, eager to learn, well equipped and skilled. These are the companies that we worked with: MACY'S.COM & BLOOMINGDALES.COM CITI BANK AND JP MORGAN CHASE FRONTIER AIRLINES DIRECTV/ATT EBAY Not impressed yet? Try talking to one of my freelancer. You'll definitely enjoy working with them.

Highly skilled professional Marketing & Business Strategy Consultant with world class quality delivery services. Major skills include, devising corporate branding, online marketing strategies such as, Google AdWords, Pay per Click campaign, paid and organic lead generation, social media management, digital marketing, Graphic Design, Web Development, Software Development, Contact Center Services, Business Process Outsourcing (BPO) & Knowledge Process Outsourcing (KPO). Having decades of experience with 100s of satisfied clients, our mission is that 'You Aim & We Deliver'.

I am a professional with over eight years of experience in customer support. I have worked in multicultural work environment and has got exposure working with US, UK and Middle East clients. I love working with customers and it gives me immense pleasure while resolving their issues. I take challenging situations and drive/motivate the team to meet every single customer requirements with in SLA.

Expert on finding leads through different sources. Expert in using CRM and Podio. Epert in utilizing various type of MLS for pulling comps, listing and many more. Exterior/ Drive by BPO Inclusions: Locating the property Tax record, pulling comparables, Data Entry, Uploading comparables/subject exterior photos, order submit, quality Control for Corrections, 24/7 Customer Support • Interior BPO Inclusions: Locating the property Tax record, pulling comparables, Data Entry, Uploading comparables/subject exterior and interior photos, order submission, quality Control for Corrections, 24/7 Customer Support • Condition report/Inspection Inclusions: Data Entry, Comparable and subject photos Upload, Order submission, 24/7 Customer Support • Data Entry Only (Tax record and Comparable sheet provided by you, Quality Control not included)