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I help business owners and teams stay organized by managing operations, administrative workflows, client communication, and project coordination so priorities move forward and nothing falls through the cracks. With experience supporting project management, inbox and calendar coordination, CRM updates, research, workflow organization, and follow-ups, I help create structure in fast-moving environments and keep daily operations running smoothly. Clients rely on me for organization, consistency, and follow-through. How I typically support clients: • Inbox and calendar management • CRM updates and organized record keeping • Research, reporting, and meeting preparation • Client, vendor, and team follow-ups • Workflow organization and administrative support • Documentation and process coordination I enjoy turning ideas, ongoing projects, and multiple moving pieces into clear systems that are easy to manage and track. My goal is simple: help businesses stay organized, reduce stress, and keep operations moving efficiently

Staying organized and efficient isn’t just about keeping schedules and answering emails—it’s about creating structure, anticipating needs, and ensuring seamless execution. That’s what I do best. I help executives and business owners streamline operations, manage workflows, and optimize productivity by handling critical administrative and project tasks with precision. Whether it’s managing communications, coordinating projects, or keeping everything on track, I make sure nothing slips through the cracks. 💼 What I Can Handle for You: ✔ Inbox & Calendar Management – Prioritizing emails, scheduling meetings, and ensuring time efficiency ✔ Project Coordination – Overseeing deadlines, deliverables, and smooth team collaboration ✔ Travel & Logistics – Handling flights, accommodations, and itineraries ✔ Document & Data Management – Organizing files, reports, and business data ✔ Process Optimization – Implementing systems that enhance efficiency and productivity ✔ Client & Team Communication – Acting as a reliable liaison to streamline operations ✔ Market Research & Lead Generation – Providing insights and data-driven support 🔧 Tech & Tools I’m Proficient In: ✔ Microsoft Office ✔ Google Suite ✔ Trello ✔ Asana ✔ Slack ✔ HubSpot ✔ Zoho ✔ Jira ✔ Gorgias ✔ Shopify ✔ Mailchimp ✔ Notion ✔ Airtable ✔ Canva Having worked with executives across multiple industries, I know how to keep things running smoothly, anticipate challenges, and provide proactive solutions. If you're looking for a dedicated, detail-oriented assistant to take the operational load off your shoulders, let's connect!

I’ll ensure your business success and provide the peace of mind that comes from knowing your administrative and operational needs are in expert hands. What I Bring to the Table: - Organizational Mastermind: From managing your calendar to organizing travel plans, I’ve got you covered with all your administrative needs(calendar management, email screening, meeting coordination, travel booking, document preparation, and general office tasks). - Project & Team Management: Got a big project? I'll oversee it from initiation to completion, helping you with planning, task delegation, progress tracking, and managing budgets. My goal is to take the burden of coordination off your shoulders. - Financial & Data Support: I assist with budget tracking, invoicing, expense reporting, and data management, making sure everything is aligned and accurate. - Client Relationship & CRM Management: Managing client relationships is a breeze with me in your corner. I'll handle CRM systems, track client communications, and maintain relationships with key stakeholders. Why Work With Me? 1. Technology Proficiency: I am highly proficient in office productivity tools like Microsoft Office Suite, Google Workspace, Trello, Asana, and Slack for communication and task management. I can also assist with data entry, research, and the use of online tools for internal communication and project management. 2. Bilingual Expertise: Fluent in both French and English. 3. Detail-Oriented & Reliable: I pride myself on being thorough and dependable. 4. Proactive & Solution-Focused: I don’t just react to your needs; I anticipate them. 5. Strategic & Efficient: With a background in Supply Chain Management, I’m always focused on optimizing processes and improving efficiency at every step. 6. Confidentiality: I am committed to handling sensitive information with the utmost discretion Let's connect, and let me take care of the details so you can focus on what truly matters!

5 Star Upwork Freelancer. 100% Job Success. Top Rated Plus. I am currently looking for full-time or part-time work, as a virtual assistant or virtual customer service representative or related job / position. I have worked as a customer service and tech support agent for Zendrop, Medhumor Medical Publications, Tokyo Techies, Verbalicity, Philadelphia Nanny Network and many other clients. I have also worked as a virtual assistant for MRA Property Management Inc, SG Consultants, High Thrive, GTA Mortgage Pros, Big4Bio and many other clients. I have worked as an excel expert, dealing with excel data cleaning and excel spreadsheet remake projects with Oxford Properties, FCR, BKC, TANigible Accounting and other clients. Able to cleanup, standardization, and consolidation of multiple Excel spreadsheets onto one spreadsheet. Have advanced Excel sheets skills, such as using filters, formulas, data validation, and VLOOKUP/XLOOKUP. I have experience in posting blogs, posting ads, managing calendars and booking appointments, managing and answering emails, booking travel, data research, transcribing, video conferencing moderating, copywriting, proofreading, light bookkeeping/accounting, and I have done many other variety of tasks. I am extremely proficient in all Microsoft Office programs and I have used Google Suites majority of the time. Intermediate in using Excel spreadsheets. I have use a variety of CMS tools, such as, Slack, Asana, Trello, Hubspot, Norton, Monday, and different Real Estate CMS platforms. I have a college degree in Instrumentation Engineering Technology. Finished first in the class and took other additional courses. I am confident that I can be an asset to different clients that need a reliable, hard working freelancer. I can provide a more detail CV when requested.

Hi, I’m Valentina, a Tech Savvy Business Operations Specialist with over 5 years of experience supporting entrepreneurs, executives, and growing teams. I began my career working through a client-sourcing company, supporting multiple clients across administration, tech support, and operations. I now work independently providing reliable executive and virtual support to clients who need someone proactive, organized, and adaptable. My core focus is executive and administrative support, including calendar and inbox management, scheduling, client communication, documentation, and day-to-day coordination. I’m especially comfortable supporting busy leaders who need someone they can trust to manage details and anticipate needs. In addition to administrative support, I also assist with technical and operational tasks such as CRM management, data tracking, website updates, workflow automation, and process documentation, allowing clients to work with one dependable assistant instead of multiple contractors. ✅ WHAT I SUPPORT Executive & Administrative Support (Primary) ✅ Executive calendar management, scheduling, and meeting coordination ✅ Inbox management, email drafting, and correspondence handling ✅ Travel planning and itinerary coordination ✅ Document preparation, formatting, and file organization ✅ Meeting agendas, notes, follow-ups, and action tracking ✅ Personal assistant support and day-to-day executive assistance ✅ Client communications and relationship support Virtual Assistance & Business Support ✅ General virtual assistance and administrative tasks ✅ Client onboarding and offboarding support ✅ Research (market, vendors, competitors, tools) ✅ Data entry, record keeping, and database management ✅ CRM updates, contact management, and pipeline tracking ✅ Customer support and inbox/message handling ✅ Event, webinar, and fundraising coordination Sales, CRM & Reporting Support ✅ CRM management (HubSpot, Salesforce, Zoho, GoHighLevel, etc.) ✅ Lead tracking, follow-ups, and reporting ✅ Contract preparation and document coordination ✅ KPI tracking, performance reporting, and dashboards ✅ Sales and operations reporting support Operations, Systems & Process Support (Secondary) ✅ Workflow organization and task management setup ✅ SOP creation and process documentation ✅ Procurement and purchase order support (Oracle and similar systems) ✅ Internal systems coordination and data upkeep ✅ Cross-team coordination and operational support Technical & Digital Support (Secondary) ✅ Basic technical troubleshooting and user support ✅ Website content updates and backend support ✅ (WordPress, Squarespace, Shopify, B12, React-based sites) ✅ Tool setup, integrations, and system maintenance ✅ Data collection from systems and platforms Automation & Productivity Support ✅ Workflow automation using Zapier, Make, and App Script ✅ Email and calendar rules (Outlook, Gmail) ✅ Productivity system setup and optimization ✅ Process simplification to reduce manual work Content, Design & Course Support ✅ Audio/video transcription, formatting, and publishing ✅ Presentations, documents, and template creation ✅ Graphics and digital assets using Canva and Adobe Express ✅ Course creator support (backend setup, content organization, student communication, community management) Technology & Software Stack Executive, Admin & Communication Tools ✅ Google Workspace (Gmail, Google Drive, Docs, Sheets, Slides, Calendar, Google Keep) ✅ Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneDrive) ✅ Zoom ✅ Microsoft Teams ✅ Google Meet ✅ Calendly ✅ Acuity Scheduling ✅ Doodle ✅ Slack ✅ Loom ✅ Otter ✅ Dropbox CRM, Sales & Client Management ✅ GoHighLevel (GHL) ✅ HubSpot ✅ Salesforce ✅ Zoho CRM ✅ Keap ✅ HoneyBook ✅ Pipedrive ✅ Freshsales ✅ Airtable ✅ Notion Project, Task & Operations Management ✅ Asana ✅ Monday ✅ ClickUp ✅ Smartsheet ✅ Notion (SOPs, documentation, workflows) ✅ Confluence ✅ Miro ✅ Lucidchart Finance, Invoicing & Contracts ✅ Wave ✅ QuickBooks Online ✅ Xero ✅ Stripe ✅ PayPal ✅ Square ✅ DocuSign ✅ HelloSign Websites, Ecommerce & Course Platforms ✅ Kajabi ✅ Thinkific ✅ Ivorey ✅ Shopify ✅ Squarespace ✅ WordPress ✅ B12 ✅ React-based websites (content & backend support) Email Marketing, Automation & Integrations ✅ Flodesk ✅ Mailchimp ✅ ActiveCampaign ✅ Ivorey ✅ Zapier ✅ Make ✅ Google Apps Script ✅ Webhooks & no-code integrations Content, Design & Media Support ✅ Canva ✅ PowerPoint ✅ Google Slides ✅ YouTube Studio Data, Analytics & Technical Tools ✅ Python ✅ Power BI ✅ Streamlit AI & Productivity Tools ✅ Claude ✅ Grok ✅ Google Gemini At this point in my career I am intentionally stepping back from short-term and one-off projects. I am looking exclusively for long-term, fast paced, full-time partnerships where I can embed myself in a business, learn how it operates, and grow with it over time. Send me an invite or a direct message and I will respond within two hours. I have professional references to share on demand.

I help businesses save time, stay organized, and grow through lead generation, virtual assistance, data entry, and CRM management. With 6+ years of experience supporting businesses across different industries, I deliver accurate data, qualified leads, organized systems, and reliable administrative support. ✅ My Services • Lead Generation & Prospecting * Targeted B2B lead research * Email finding and verification * LinkedIn and web research * Prospect list building • Virtual Assistance * Administrative support * Email and calendar management * Data organization * Customer support assistance • Data Entry & Web Research * Fast and accurate data entry * Data collection and cleaning * Spreadsheet management * Internet research • CRM Management * HubSpot, Salesforce, and Google Sheets * CRM data entry and maintenance * Lead tracking and database updates * Report preparation and organization I am detail-oriented, reliable, and committed to delivering high-quality work on time. Whether you need lead generation, virtual assistance, data entry, or CRM support, I am ready to help your business operate more efficiently.