I’m a Sales & Technical Support Expert with over a decade of experience helping businesses grow revenue while delivering exceptional customer experiences. My background combines sales pipeline management, technical troubleshooting, and customer success strategies, making me uniquely positioned to support companies that want both growth and retention.
✅ Sales Expertise: Skilled in discovery calls, demos, renewals, and upselling—helping clients maximize ROI from their CRM and support tools.
✅ Technical Support: Strong troubleshooting skills with a proven track record of resolving complex issues quickly and efficiently.
✅ Customer Success: Experienced in aligning product solutions with business objectives to ensure satisfaction and long-term expansion.
✅ Content & Knowledge Management: Created and maintained support documentation to empower customers and reduce friction.
✅ Soft Skills: Excellent communication, negotiation, and presentation abilities, backed by strong time management and organizational skills.
Whether you need someone to optimize your Zendesk setup, manage customer relationships, or provide reliable technical support, I bring both the technical know-how and the sales acumen to help your business thrive.
Sales
Lead Generation
Virtual Assistance
Facebook Marketplace
Graphic Design
Zendesk
Training
Customer Service
Technical Support
Email Communication
Phone Communication
Marketing Communications
Computer
LinkedIn Sales Navigator
Cold Calling
SAP
Salesforce
Claude
Mark Den T.
Cebu City, Philippines
$5/hr
4.8
31 jobs
Hi! I’m a BPO professional with 5+ years of experience in B2B appointment setting, sales, customer support, and business development. I have worked with dental practices, medical billing companies, construction staffing agencies, and other service-based businesses, helping them generate qualified leads, book appointments, and build strong client relationships.
My experience includes handling high-volume inbound and outbound calls, cold calling, lead qualification, follow-ups, and appointment scheduling. I have worked closely with business owners, healthcare providers, and decision-makers to identify opportunities and maintain a consistent sales pipeline.
I am proficient in GoHighLevel, HubSpot, Nextiva, RingCentral, VoIP web phones, and Google Sheets, with over 2 years of hands-on CRM and pipeline management experience. I am comfortable tracking leads, managing follow-ups, updating records, and ensuring no opportunity is missed.
Detail-oriented, organized, and results-driven, I take pride in turning conversations into appointments and helping businesses grow through effective outreach, relationship-building, and consistent follow-up.
Sales
Lead Generation
Outbound Sales
Customer Service
Technical Support
Customer Support
Appointment Setting
Appointment Scheduling
B2B Lead Generation
Sales Call
Cold Call
Sales Leads
Medical Billing
Dental Care
Bookkeeping
Sales & Marketing
Jelly Mae C.
Ipil, Philippines
$8/hr
4.0
6 jobs
Sales and Customer Support Specialist
A reliable and detail-oriented Sales and Customer Support Specialist with experience in Lead Generation, Marketing Strategies (Sales Funnel Approach), Telemarketing, Email Marketing, Appointment Scheduling, Customer Relationship Management and Administrative Support.
🛠Tools I used:
💼 Sales, CRM & Lead Generation
✅️ GoHighLevel (GHL), HubSpot, Google Sheets – CRM, cold calling, lead follow-up and updates.
✅️ Aircall, Kivie, krisp Dialer – Business calls
✅️ Botmockups – AI demos and lead-generation demonstrations
📧 Communication & Customer Support
✅️ Gmail, Outlook – Sending of emails for Cold Outreach, follow ups, and client communication.
✅️ Slack, Whatsapp – Team communication
✅️ Zoom, Microsoft Teams – Online meetings and communication.
Organizations I Worked With:
⭐Brandcentric
✅️ Identify and qualify prospective Australian and European Union clients, up to 100 leads per shift, who need logo, brand, and graphic design, using Apollo and LinkedIn Research.
✅️ Sent up to 100 emails per shift to business owners using Gmail.
✅️ Organized and maintained the customer service inbox using 2 specific labels to identify progressing leads and non-progressing leads.
✅️ Maintained Inbox Zero for 1 executive account, triaging 80 emails per shift.
✅️ Maintained a clean, accurate Google Sheets CRM with up to 100 leads per shift. Recorded all sales activities and submitted weekly sales reports.
⭐ Lendaly Australia
✅️ Called up to 250 existing clients from HubSpot CRM, using Aircall.
✅️ Sent at least 20 emails per shift to leads for follow-ups.
✅️ Updated the lead statuses for at least 50 leads per shift using HubSpot as the CRM System.
✅️ Able to successfully guide 10 clients in applying for business loans within 2 weeks.
⭐ Fresh Right Hand
✅️ Made cold calls in MyAISetup (100 calls and 25 follow-ups), RunMySale (30 calls) using the Go High Level Platform.
✅️ Sent 25 LinkedIn messages and 25 standard cold emails using Gmail and Outlook.
Handled at least 25 RunMySale incoming calls and ensured all calls were answered or returned the same day
✅️ Created at least 50 bot mock-up demos customized for 10 business websites for 10 business owners.
✅️ Sent at least 10 emails to business owners, consisting of creating Botmock-up Demos for AI System Integration to different businesses’ websites and follow-ups using Outlook for My AI Setup and Gmail for Run My Sale.
⭐ Philippines Rubber Research Institute
✅️ Received and recorded at least 5 incoming and outgoing divisional documents using Google Sheets as a document tracker.
✅️ Filed and maintained at least 5 incoming and outgoing divisional documents using Google Drive.
✅️ Monitored, tracked, and followed up on the status of at least 10 divisional transactional documents using Google Sheets as a tracker, which includes Purchase Requests (PRs), letters, requests, endorsements, and related documents, to ensure timely action and completion.
✅️ Assist in monitoring the utilization of at least 5 divisional funds on a per-activity or project basis with 0% overspending using Google Sheets.
✅️ Disseminate and communicate at least 5 official orders, memoranda, announcements, and deadlines to all personnel within the Division using Messenger and Slack.
✅️ Monitor attendance of 9 RTESD personnel during two flag ceremonies on Monday morning and Friday afternoon and other official Institute events and activities using Google Sheets as an attendance tracker, and submit attendance updates to the Division Chief when required.
✅️ Attended and created the minutes of 3 divisional meetings, using Google Docs.
⭐ Dr. Aurelio Mendoza Memorial Colleges
✅️ Researched, crafted, and enhanced at least 7 lesson plans for 7 subjects using Google Docs, ChatGPT, W3Schools Website.
✅️ Created at least 10 presentations for each subject using Canva.
✅️ Created, organized, and maintained at least 5 digital records of created instructional materials using Google Drive.
✅️ Crafted and enhanced at least 5 emails using ChatGPT, which were sent to Parents and students, consisting of follow-ups, invitations, and scheduled meetings using Gmail.
✅️ Computed grades for nearly 350 students using the Grades Tracker programmed in Google Sheets.
✅️ Monitored attendance of 350 students using the programmed Attendance Tracker in Google Sheets.
✅️ Attended and created the minutes of 5 seminars using Google Docs,
✅️ Introduced and presented the courses and services offered by the College Institution to at least 10 different High Schools in Zamboanga Sibugay.
✅️ Maintained and organized at least 5 announcements and updated Activities for students using Google Classroom, Facebook Page, and Messenger for communication.
⭐ Hallo English Company
✅️ Successfully presented at least 8 Lessons per 4-hour shift using Google Presentations.
✅️ Able to communicate, guide, and teach successfully 8 students regarding grammar and atleast 50 Mathematical equations.
Virtual Assistance
Microsoft Project
Project Management
Data Entry
General Transcription
Data Analytics & Visualization Software
Email Management
Calendar Management
SQL
Voice Acting
Voice-Over
Google Calendar
File Management
Online Chat Support
Online Research
Princess P.
Dasmarinas City, Philippines
$6/hr
4.9
4 jobs
With 17+ years of experience as an International Customer Service & Sales Specialist, I help businesses manage customer interactions, cold calling for sales, and administrative tasks efficiently.
I’ve worked with clients from the 🇺🇸 US, 🇨🇦 Canada, 🇦🇺 Australia, and 🇬🇧 UK, and I communicate confidently across different time zones.
💼 What I Do
📞 Inbound & outbound calls (including cold calling for sales)
🎯 Lead generation, cold outreach & appointment setting
📅 Follow-ups and callback scheduling
📧 Email and customer support
🧠 Customer consultation, upselling & conflict resolution
📊 Sales support and strategy assistance
🖥 VA & admin tasks (data entry, reports, documentation)
🧰 Tools & Platforms
💼 HubSpot (CRM)
📊Monday
💬 Slack
📊 Microsoft Excel & Microsoft Office
🛒 Shopify
📣 GoHigh-Level
📣 Email support & basic marketing
📱 Social media support: Instagram, Facebook, TikTok
💪 Strengths
⚡ Reliable, proactive, and detail-oriented
📞 Confident, professional phone presence
🔁 Consistent follow-ups—no missed leads
🧠 Quick learner, minimal supervision needed
🌍 Availability
🕒 Flexible | Open to long-term collaboration
Telemarketing
Customer Service
Data Entry
Appointment Setting
Chat & Messaging Software
SEO Writing
Sales Operations
Customer Support
Sales Management
Email Marketing Platform Support
Technical Support
Digital Advertising
Digital Marketing Management
Project Management
Appointment Scheduling
Catherine Joy B.
Surigao, Philippines
$15/hr
4.8
275 jobs
✅Allegiance with a strong dedication in helping customers resolving issues and cultivating a positive image of the company.
✅AWARD-WINNING and SUPERSTAR Customer Service Representative with solid expertise in CRM systems.
✅Top Excelling in Lead Qualification
✅Excellent communicator and expertise phone handling skills
✅ Multitasking Queen
I'm an Expert Virtual Assistant, I specialize in providing top-tier administrative, executive, and operational support to entrepreneurs, startups, and busy professionals. With 7 years of experience, I excel in managing emails, scheduling, data entry, CRM updates, and streamlining day-to-day operations. I also have experience in lead generation and prospect research using LinkedIn Sales Navigator. I specialize in identifying targeted leads through advanced filtering such as industry, company size, location, and decision-maker roles. I can build organized prospect lists, qualify leads, and support outreach campaigns for businesses and agencies.
🔹 Key Strengths:
✅ Calendar & Email Management
✅ Customer Support & Client Communication
✅ Social Media & Content Scheduling
✅ LinkedIn Sales Navigator & Lead Generation
✅ Prospect Research & Lead Qualification
✅ B2B Lead Sourcing Using Advanced Filters
✅ CRM & Lead Database Management
🔹 Skills & Expertise:
✔ Email & Calendar Management
✔ Customer Service & Client Relations
✔ Social Media Assistance
✔ LinkedIn Sales Navigator
✔ Lead Generation & Prospect Research
✔ B2B Lead Qualification
✔ Data Mining & List Building
I pride myself on my attention to detail, proactive approach, and ability to multitask efficiently. If you're looking for a reliable, professional, and tech-savvy Virtual Assistant to help you scale your business and free up your time, let’s connect!
📩 Open to remote work opportunities & collaborations.
Outbound Sales
B2C Marketing
Inbound Marketing
B2B Marketing
Customer Retention
Customer Acquisition Strategy
Summary Report
Social Customer Service
Sales Presentation
Customer Satisfaction
Prospect List
Startup Company
Customer Support Plugin
Social Media Lead Generation
Acquisitions
May Lyvenne A.
Silay, Philippines
$7/hr
5.0
3 jobs
Hi this is MAY as resilient Sales Representative,technical and customer sales can handle your email and customer chat support.
I strategize & differentiate customers depending on where they are in the sales cycle, because it gives me more control on meeting my customer’s needs.
Cold calling is an effective way to direct a meaningful convo to a potential sale. Getting the pain points & give a solution to get the trust of the costumer. I also share some points that we have that the competitors don't... as well as benefits. Creating urgency by setting time frame is my key to get a sale ASAP.
when it comes to the concern of the customers ...listening and empathy helps me to pinpoint the core issue faster. Also, I believe that customers know you’re interested in their concerns, if they feel respected, and this typically makes them more amenable to work with me to solve their issue. It takes significant effort to transform a lead into a customer. I can maintain that connection by reaching out occasionally to see how things are going without repeating the entire process.
Sales & Marketing
Sales Call
Customer Service
Phone Communication
Technical Support
Appointment Setting
Appointment Scheduling
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