We operate a website that generates multiple customer service requests every week. My current in-house team has been too busy handling many of these issue while simultaneously performing their other job duties so we're looking for some support who can help handle any customer questions, issues etc.
The ideal customer support candidate will have experience working with ZenDesk, can manage and prioritize customer issues accordingly, has excellent follow-up skills, is kind, courteous, well spoken, and has excellent grammar skills.
This will be a seasonal position as we start to get busy in September and our busy season ends in March.
The role only requires several hours of work a day.
We look forward to hearing from you!