If you have strong communication skills and enjoy helping others, apply today to Us
who want to provide excellent service to our client base. As a business world leader, Edward Jones investments offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. If you’re ready to make a difference in serving customers and finding solutions, we want to hear from you.
Customer Service Representative
Using a computerized system, this position responds to customer inquiries in a call center environment. May perform one or more of the following:
•Responds to telephone inquiries and complaints using standard scripts and procedures.
•Gathers information, researches/resolves inquiries and logs customer calls.
•Communicates appropriate options for resolution in a timely manner.
•Informs customers about services available and assesses customer needs.
•Provides functional guidance, training, support and assistance to lower...