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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Dear Freelancers, I need a person with knowledge in website hosting and radio/video streaming. That can give support and sales through chat and phone. It's a full-time job. must have the ability to speak fluently in English and high writing abilities.
  • Number of freelancers needed: 2
Skills: chat support Customer service Customer support English Live Chat Operator Phone Support Radio Broadcasting Sales SHOUTcast Telemarketing Telephone Handling Video Streaming Web Hosting
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
* Providing customer support to clients via phone and e-mail * Selling products and services to clients via phone, email and through online channels * Making reservations via phone and email, organizing accommodations and events * Maintaining contacts with corporate clients and travel agencies * Writing articles on various topics related to the hospitality and travel industry I enjoy working with people, I have a strong passion to the hospitality and travel industry and am looking for long-term remote opportunities in these fields
Skills: Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Skills: chat support Customer service Customer support Data Entry Email Handling English Live Chat Operator Sales Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company is looking for enthusiastic and passionate Japanese Teacher to teach Chinese working adults.The starting rate is $10/hr and is till subject to change after 2 months.Required working hours are preferably between 6-11 pm China Time.Thanks and talk to you soon.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small lifestyle company designing fashion goods for women. We need someone to handle our customer support emails on a weekly basis. Please only apply for this job if you answer yes to all of the following questions: 1) Do you have an interest in fashion and women's accessories? 2) Do you have lots of experience in customer support? 3) Is your written english fluent? 4) Is your spoken english fluent? Please also answer the following questions in a few sentences: 1) Please describe your existing customer support experience and why you enjoy it. 2) Do you have an instagram account? If so, what do you enjoy posting? 3) What is your favourite fashion blog and why do you follow it? 4) What are your hobbies? 5) Do you use a planner to plan your day or do you use your phone to get organized? Why? 6) What is your favourite item in your closet and why?
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company is launching soon. We sell a unique product through our web site, and need a customer service rep to monitor our inbox and respond to customer inquiries and possibly answer our phone (we use Vonage so we can redirect calls to your computer and/or get you an Ethernet phone terminal). The ideal candidate will be able to respond to emails quickly during US business hours and speak fluent English, without an accent. The ideal candidate can deal with a wide variety of customers and issues, and be focused on 100% total customer satisfaction. We expect low but steadily increasing volumes, so the ideal candidate would be able to work on a part time basis as needed.
Fixed-Price - Expert ($$$) - Est. Budget: $350 - Posted
PLEASE READ THE WHOLE AD!!! I have several rental listings I am looking for a virtual assistant to respond to guest inquiries with an average response time within minutes during your hours.. These will not be actual working hours, but AVAILABLE hours. Most of the scheduled tasks can be completed in one or two hours a day, maybe less if you are very efficient. However you have to check email all the time, sometime you will get a call from our guest. The emergencies and guest inquires just need to be handled as they come up and usually take just a minute or two. This is perfect for someone who has another job already and is already at the computer during these times and doesn’t mind being interrupted from time to time. We do not expect this to be your only job, but we do expect good response time and professional follow-up with all tasks given. Duties include *Respond To Guest Inquiries *Screen Potential Guests and make bookings *Schedule Cleanings with the Housekeepers *Coordinate services with the local property manager *Provide Support For my Guests *Send welcome, check-in, and post stay emails *Troubleshoot problems that may arise *Manage listing calendars and availabilities *Write and respond to guest reviews I receive about 20 inquires per day and 1-2 phone calls per day. Are you currently doing a job that allows you to be interrupted? How long does it usually take to respond to text messages, emails, etc.? Housekeepers and property managers will be contacted through text messages, calls, or email. Must have very good English speaking and writing skills. If your response to this ad has many spelling or grammatical errors you will not be considered. Spanish speaking is a plus, but not required. Reliability and and good communication and cost-saving decision making that also makes guests happy is the #1 thing I am looking for. This is perfect for someone who is on the computer most of the day. The alerts and emails get sent to you. Please tell me how you can increase efficiency and make this worth my money, your time and the training. For this job we would start of with one week, and will then do two if it works well, and so on. Pay for this job is $350 USD per month. We will start with a one week trial. There may be opportunities for extra work and projects in the future for additional income as well. Other shifts are also available for additional pay, depending on how many hours you want to be available. We will require at least one reference from someone who has paid you in the past, preferably two, and we will need to speak with them personally. Please reach out if you have any questions or may be interested. Thanks!
Skills: Communications Customer service Customer support Email Handling English Virtual Assistant
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