Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
The Dispatcher will be responsible for day-to-day operations of orders and drivers by meeting all committed delivery times on orders dispatched; ensuring quality service is provided to all customers. Responsibilities include: * Arranges shipments by checking up-to-date route sheet for each driver; examining items, destination, route, rate and delivery time. * Coordinating and scheduling pick-up and delivery. * Verifies shipments by matching bills of lading; reconciling quantities; noting discrepancies. * Keeps customers informed of shipment date and current status; answering questions. * Establish good relationship with our customers and vendors by providing excellent customer service. * Update and maintain shipment information on computer based order processing program. * Basic knowledge of trucking/transportation industry experience preferred. * Require flexible schedule with the ability to work overtime and be on call if issues with fleet arise. The ideal candidate must have: * Good written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly. * 1 -5 years Dispatch experience * PeopleNet experience a plus * Ability to multitask in a fast-paced, team oriented environment. * Good computer and keyboarding skills. * Strong attention to details with excellent follow-up * Must be able to sit for a large portion of the day in a general office environment.
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Being a business owner and manager for more than just one company, takes its toll on the dating scene. Time is the biggest issue here and would like to find someone to manage my tinder account, task would include. Swiping to select criteria Initiating conversation Helping organise dates Anyone who is familiar with tinder and is good at customer service will find this pretty easy. This job would suite someone looking to pick up a couple hrs work a day.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
-Answer all companies incoming calls and transfer to correct department or person. -Assist with Sales call when all sales reps are busy -Accept and dispatch all dispatch calls -Accept and dispatch all dispatch text or emails -Assist with all customer service including providing daily status updates -Be able to communicate with agents and customers via chat - This position requires a strong internet connection, as well as strong written and verbal English skills. --- Skills: English, Computer Literacy, Communication
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Convergys Corporations is searching for a Call Center Specialist in Grand Rapids, MI. The Call Center Representative acts as a liaison between clients and operations. This role is responsible for ensuring customer satisfaction and providing an exceptional patient experience. Key Duties: Answer inbound calls and follow up with customers via phone and email Answer questions, investigate issues, and resolve complaints Helping to explain product lines and services Enter customer and insurance plan data Process payments across multiple software platforms
Skills: Customer Information Control System (CICS) Customer support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Admin Asst / Customer Service Rep / Data Entry and payroll: 170647 Fluency in the following languages required: English Description NOW HIRING!!!! Admin Asst / Customer Service Rep / Data Entry and payroll starting at $25/hour base pay; $30/hour based on performance DIMENSION & SCOPE: We understand what's important. It's the people whose lives we help improve that matter the most. We connect our company and our people in ways that few companies can. Each day, our team members have an opportunity to build rewarding careers and experience the satisfaction of knowing the work they do helps save lives.We have an immediate opening aboard our remote admin support team. Work Schedule: Flexible. Requirements: High School Diploma or equivalent, Strong written and verbal communication skills, Ability to use MSWord, Excel, Quickbooks, Person(s) must be detail oriented, focused/driven and hard working. PRIMARY DUTIES AND RESPONSIBILITIES: As a Customer Service Support Representative, you will serve as a liaison between the us and our customers in response to inquiries and problems. This involves researching, troubleshooting and resolving customer problems. Our Customer Service Support Representatives perform a wide variety of administrative/clerical duties. EDUCATION AND EXPERIENCE: High school diploma or equivalent experience. One year of customer service sales experience preferred. CANDIDATE PROFILE: Courteous with strong customer service orientation Strong communication, multi-tasking, negotiation skills required Strong computer navigation skills and PC knowledge Ability to remain calm under pressure and work in a concise, clear and focused manner Just be flexible with the ability to adapt to changes and think conceptually Ability to learn Tolerance for repetitive work in a fast paced environment Ability to work as a team member, as well as independently Dependable with proficient attention to detail OTHER REQUIREMENTS: 1. Assist clients and customers with all inquires. 2. Light data entry is needed when entering data into client database and 3. Customer files among other clerical duties. 4. Duties also include blending with a work team keeping logs on excel Spreadsheet 5. Working with quick books and use of basic accounting software. Interested candidates should email the career desk with a copy of their resume and a short cover letter for review/consideration. EEO/Veteran/Disability Employer
Skills: chat support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For this job, you send orders to our warehouse for fulfillment and respond to any customer questions. We receive orders every day from various customers. You must compile these in a spreadsheet and email them to our warehouse, along with packing slips and shipping labels, as applicable. This must be done between 10am and 11am EST. We have a process outlined for each customer, so it is pretty straightforward. We also receive questions via email from our customers that you must respond to daily. We have customer service scripts available for these questions, so our policies are very clear. In general, this takes about 30-60 minutes each day to complete. Some days are more or less, depending on the number of orders and customer service questions. You must be available to complete this task between 10am and 11am EST each work day. All customer service questions will come over email, so good English writing skills are essential.