Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are looking for a new team member to join us to handle booking appointments to view homes we have for sale / rent. In Bound When a customer calls in, you will assist them in booking their appointment over the phone to view the house. You will assist with any of their general questions regarding the property, which you'll have answers to in our backend system. You will take the callers name, phone number and email and place that in our appointment scheduling tool to confirm the appointment. Outbound You will call out to the leads that have come into our internal system. You will then ask them if they'd like to schedule a time to take a look at the property they had requested more info on. You'll then book the appointment in our scheduling tool.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need Someone with their own dialing system for customer service: If you have your own dialing system or way to make calls with whatever numbers i provide you please apply to this job. If your system allows you to spoof number even better please let me know in your message to me if you have that capability.
Skills: Call Handling Customer service Customer support Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Personal Assistant, Junior Level, Trial Job Dedication and availability to work are the most important qualities I am looking for. Bids around $3/h are preferred. I have a variety of tasks that I could use help with. In return I can offer modest pay rate, training and a chance to gain Upwork experience. Minimum availability is 15 hours per week. Please do not apply if you are not able to work at least 15 hours a week. Many VA’s that I have hired have had pay increases, increase in hours and long term contracts (2+ years) This job is for applicant that: - Wants to gain upwork experience - Can work for at least 15 hours per week for at least 3 months - Wants to prove themselves on Upwork for a higher paying part-time or full-time work Skills/Experience required: - Excellent English skills - Great telephone manner - Admin support - Email marketing
Skills: Administrative Support Customer service Email Handling Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
The company needs a well officiated and qualified customer service Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a positive, innately empathetic Customer Experience Specialist who can connect with our customers - answering questions, resolving issues, supporting phone applications and treating our customers with the respect they deserve. Our customers deserve personalized interaction which means as a specialist you are not just reading off a script. You are are self motivated, a gifted self-driven manager, and have the mindset that no job is too small. Your drive for career growth as part of the our Customer Experience Team will have a major impact on our continued success. This is a role with clearly defined tasks on a collaborative team with supportive managers. Looking for a person who lives in Utah Flexibility to work weekends and nights a must.
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities Effectively manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritise, and manage time effectively High school degree
Skills: Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone to reply to text messages for me. We have incoming text messages daily and I need someone to be able to reply to them. Looking for someone who is an excellent communicator over text messaging. We use a virtual phone number that can be accessed through a smartphone or a computer. The hours may vary but you will be needed daily. May be more part time to begin with but volume will be increased.
Skills: chat support Customer service
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are looking for an skilled bookkeeper to record all financial transactions, including purchases, sales, receipts and payments. You will post information to accounting journals/software and reconcile accounts to ensure their accuracy
Skills: Bookkeeping