Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
BeMyApp (Paris; San Francisco; 40 employees) is a digital communications and events agency founded in 2010. It helps its clients develop relationships in the technological world with software developers, innovators and start-ups from all around the globe. In order to consolidate our production an communication team we are looking for a Chinese Project Manager living in Shanghai to work on the communication and organization of our next IT event in China in September : Mission: - You contact the Venues - You organize food and drinks - You contact people registered to events to give them additional information; - You respond to participants' questions by email and telephone; - You search peoples' profiles on the Internet to find those who may be interested in the events. Profile: Japanese, Rigor, quality of communication, and good humour and motivation are the most important values. Even if you are not familiar with the software development world, you should demonstrate curiosity about the subject. - Common English is imperative; - Great interpersonal skills.
Skills: Chinese English Event Management Event planning Online Community Management
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Preferred candidates country - Australia, Jamaica, Philippines​ E-Commerce shop in New Zealand - Australia Check your time zone to make sure you will be able to work. We are looking for dedicating hard working personality with sales skills. You will be supporting customers by phone chat and email (ticketing). Sales ability is very important for this role. Job volume at the moment - 3-4 hours daily. Availability on the computer - full day NZ time (business hours). For a long-term cooperation
Skills: chat support Customer service Customer support Email Handling Technical Support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hi, I am looking for a virtual assistant to take over a moderate amount of customer service work. The business that you will be working for is an online retailer of LED footwear. The job will entail answering emails. The type of emails that you will receive will be general inquiries, questions about returning / exchanging items, and also about replacing / fixing faulty shoes. To start with, this job will take care of one email account, which receives around 80 - 120 emails per week, although there is a possibility of taking care of another email account too. Generally this takes 1 - 2 hours per day. The job will also require working with the back-end of the business when returns labels need to be created, and replacement items need to be sent out. We have general protocols for a lot of the emails that we receive and processes that we do, meaning that a lot of the work will be relatively easy and quick, but some will require you to use your judgement. The starting budget is $75 - $100 per week, but this is open to negotiation, and will also depend on the amount of work that needs to be done (which may increase over time!). Many thanks, Gus
Skills: Customer service Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Learnlight is now looking for dynamic Conversationalists with a high level of English who can offer speaking practice for a new program! Work whenever you want, wherever you want! Experience is not necessary. Enthusiasm is the most important! Learnlight (formerly known as ispeakuspeak) is an online platform that specialises in language training solutions. We employ over 400 hundred virtual professionals from all over the world who provide online sessions to more than 70,000 learners worldwide. We are currently looking for professional and friendly individuals who can offer engaging conversations online so that the students can get valuable speaking practise and listening training, and learn the natural way, to develop a language through discussing interesting real life topics!
Skills: Distance Education eLearning Teaching English
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Necesito a alguien que me ayude a gestionar algunos clientes de Paypal en Venezuela. El trabajo es fácil. La paga es muy buena: a partir de $10 a $15 durante algunas horas al día
Skills: Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $115 - Posted
We need a customer support and sales agent needed to answer phone calls and emails for our small online website. On average 2-5 phone calls and 5-10 emails per day would need responding to. It is not a lot of work in terms of hours, but being available to answer phone calls when needed is necessary (during office hours). Emails can be responded to 3 times per day - once in the morning, once at mid-day and once late afternoon. The work can be done from home. You must be Israeli or be able to talk Hebrew fluently and be able to answer phone calls. Ideally, you would be living in Israel itself. We are willing to pay $115 per month for answering all emails three times per day and being able to take 2-5 phone calls per day. If you cannot work exactly according to the time-zone specified in the job, no problem, let me know what your availabilities are.
Skills: chat support Email Handling Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a fast growing customs, shipping/logistics and prep company (mainly for Amazon sellers) that is in need of a customer service representative to handle all email correspondence with our current clients and potential clients. We are looking for a long term relationship with the right person to understand our business and business model to accurately handle communications and solve problems for our clients. Our ideal employee should have excellent writing ability and knowledge of the English language as well an exceptional customer service attitude as our clients are the most important aspect of our business. Attention to detail is extremely important, but second only to great customer service. The position is long term and we are hoping to grow a strong and long relationship with the right person. Opportunities for growth are definite, but only if the right person proves themselves to be strong and able. For reference, our website is: www.ez-prep.com
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hi, I'm currently using Shopify and I am looking for a customer service rep to reply to emails from our customers via Zoho. Will need someone who is familiar with dropship from Ebay and will be responsible to responding to facebook messages. - Available for 20hrs a week - You make your own schedule - Must be familiar with Shopify, Zoho and Ebay dropshipping - Fluent English - Must be able to work 6 days a week, 3-5hrs a day - Must be able to have good communication with each other - Must have great customer service
Skills: Customer service Email Handling Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
Our company is growing and we need to call in some help. We’re an ecommerce business that sells primarily on Amazon.com. We need help with calling suppliers around the U.S. We have a list of approximately 100 suppliers that we need to call. We're not selling anything, we just need to ask a few questions to see is it possible and worth opening an account with them. After each call we make a simple note beside the supplier in the spreadsheet and move onto the next call. If everything works out we'll potentially have more of these lists to call after this one is complete. Thank you
Skills: Google Docs Telephone Handling