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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for a personable candidate to be provide support to our growing customers both direct to consumer and with our wholesale accounts. Candidate will need to get affiliated with the brand and product range to be able to answer any queries. Candidate will need to be fluent in English and have a clear phone voice. Ideally candidate will have previous experience working with other brands in a similar role and with Desk.com or a similar Customer experience platform. Job would initially be 3 days a week (2-3 hours per day) and would increase as demanded. Candidate must be U.S based and preferably be in the NYC area.
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This Work includes 1) Pre sales and Sales 2) Post Sales Support We represent a leading Online Fashion wear brand and are looking for CSR who can handle Phone , Mail , Chat ( Audio and Video) This is a long term Position We require a Mix of Both Experience and Fresh Talents and Working Hours are 24 * 7
  • Number of freelancers needed: 5
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
De Vindt is an online jewelry company specialized in offering ethical jewelry. De Vindt produces high quality fine jewellery using ethical diamonds and gemstones. We do this while at the same time making a positive contribution to the global environment. Working this way we improve the lives of our staff, customers and those around us in the community. In the optic to improve our relationship with our stakeholders, the person requested should have following requisites: - Experience in customer service and cold calling - Native Dutch and god level of english - A knowledge of Social media is pre - Knowledge of sectors as fashion, luxury and watches is highly preferred The virtual assistant will be in charge to be periodically in contact with stakeholders and media, supporting the social media strategy and monitoring the customer care webchat for the dutch customer. In applying to this job please mention the following ref VAD-De Vindt.
Skills: Cold calling Customer service Social Media Marketing Telephone Handling Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
I have English script that I need to have Arabic voice overlay translating it https://drive.google.com/file/d/0B_YzsgrKYsuxYXBpWEFlbEJNTnM/view
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire someone to handle customer service duties for a real estate investment company: Specifically, you will: 1. Respond either through email or phone to leads generated from our marketing campaigns. 2. Occasionally calling people who may have a home for sale or rent or guests making inquiries. 3. Update our facebook, twitter accounts, etc. 4. Manage our marketing campaigns. We are looking for a person who: 1. Is available for 3/4 days out of the week for approximately 2-3 hours per day 2. Has worked in a customer service setting or a similar customer-facing job. 3. Has a solid command of written English to reply to customers 5. Must have the ability to build rapport with a potential buyer and seller. 6. Need somebody with very enthusiastic and cheerful personality. 7. Has experience with Google docs, Google Voice and Gmail. 8. Would prefer person to have a dedicated home phone line. 9. A person that we can rely on. How to apply To apply, please record your voice sample describing why you think you are good for this job and submit a custom cover letter showing me that you can write in English. Hours are going to start at 7 – 8 hours per week, and climb with additional responsibilities. --- Skills: real-estate, marketing, facebook, twitter, faxing, english, gmail
Skills: Customer service Google Docs
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fitness brand is a business that prides itself on great customer service. We get dozens of emails a day, specifically in regards to our most popular product (an online workout program). We need a full-time customer service rep. You must be knowledgeable in fitness and English must be your native language. You will be given model answers, but you must be able to communicate effectively and keep customers satisfied by going the extra mile for them. You will mainly be expected to answer everyone through email/LiveChat and occasionally need to speak with customers/leads on the phone.
Skills: Communications Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description Summary The customer service specialist will provide information to customers in response to verbal and written inquiries about loan issues, products and services. The representative will receive, document and resolve customer issues presented over the phone, e-mail and the Internet. Responsible for providing an outstanding customer service experience for loan customers, third party requestors and internal HomeStreet staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries.Job Details PRIMARY FUNCTIONS: - Respond to and provide information to customers (internal and external) on a wide variety of mortgage Loan Servicing topics, to include: loan payments, quoting payoffs, payment research, property taxes, insurance, and other mortgage loan programs and products. - Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. - Resolves service issues by clarifying the customer's concerns, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. - Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable and document interactions and resolution appropriately. - Provide quality service and support in a variety of areas including, but not limited to: billings, payments, payoffs, property taxes and insurance, system troubleshooting. - Troubleshoot customer issues (Customer Care Net) on-line and over the phone, such as resetting passwords and offering assistance with automatic payment options. - Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and HomeStreet Bank, offering options and alternatives to best fit the situation. - Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience. - Independently resolve complex customer issues and escalate cases when appropriate. - When appropriate, suggest new products that will help the customer achieve their goals. - Utilize bank system (FIS) to accommodate borrower HELOC advance deposits. - Handle critical deadlines and projects as assigned by the supervisor. - Work in a positive environment with internal Loan Servicing and HomeStreet partners. - Willing to assume other duties/projects as assigned. QUALIFICATIONS: - A minimum of two years customer service and office experience required. - High School degree required - Mortgage loan experience required; loan originations or escrow/title experience preferred.. - LPS Loan Servicing system experience preferred. - Proficient in Microsoft Word and Excel with a minimum typing speed of 45 WPM. Accurate 10 key by touch. - Bi-lingual proficiency (Spanish) preferred. - Highly developed sense of integrity and commitment to customer satisfaction. - Demonstrated passion for excellence with respect to treating and caring for customers. - Excellent customer service skills to include communication and listening: May have occasion to meet with customers. - Ability to communicate clearly and professionally, both verbally and in writing. - Experienced in handling a wide range of customer interactions including potential to handle difficult customer situations as well as explain complex loan information. - Has a pleasant, patient and friendly attitude. - High accuracy level in handling phone calls and completing responsibilities with strong attention to detail, problem solving, and strong organizational skills. - Willingness to work a flexible schedule and occasional overtime when needed. - Possess a strong work ethic and team player mentality. - Strong ability, desire and enjoyment in working with other employees and customers in a cooperative and friendly spirit. - Must be a self-starter, dependable, accurate in completing responsibilities with strong attention to detail and organization. - Able to learn quickly, work within deadlines, and be flexible. Ability to multi-task and prioritize work load. - Maintain effective communication and working relationship with co-workers, manager, branches, and home office departments. - Possess good judgment, ability to accept responsibility and handle confidential information. - Good vision and hearing (corrected if necessary), able to sit for long hours, manual dexterity to include but not limited to, filing, reaching, and bending. Ability to lift 25 pounds. - Good problem solving, research, and decision making abilities. - Ability to accept and facilitate change, whether indicated by corporate needs, market or regulatory requirements. - Regular and punctual attendance. - Willingness to assume additional duties/projects as they arise.
  • Number of freelancers needed: 99
Hourly - Intermediate ($$) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Be bold. Be great. Have fun. Welcome to the best kind of work, where you can bring your enthusiasm, give your all, and leave each day feeling challenged, empowered, and excited.Biomarin pharm employees will tell you: there’s nothing like the feeling you get when you make a difference to your customers—and your co-workers. At Biomarin, we’re looking for a few great people to bring their passion, fierceness, and hard work to the job. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. Customer Service Professional – General Care Be the point person for our customers, thinking on your feet as you deliver world-class service. This job isn’t for everybody. It’s for driven, confident people, who can rise to the challenge and be advocates for our customers. Sound like you? Here are the basics: • Customers call in with billing, product, or service questions • You spring into action, proactively identifying solutions • It doesn’t stop there: you take a hands-on approach to resolving every issue, taking it from start to finish • This isn’t a one-time thing: your great work inspires those customers to stay customers, and that’s important to us • Over time, you’ll become an expert on all the Biomarin technology and services So what’s it take to do this job? We’re looking for customer advocates who can consult and sell as they bring a collaborative attitude to every call. You should also have: • Prior experience in a similar environment (call center or customer service is ideal) • The ability to really talk with—and listen to—our customers, like an expert • If you’ve worked in a performance-based culture, let’s talk! Okay. You’ve got all the makings of a top performer. Here’s what we can offer you in exchange for your amazing work: • Competitive base pay plus incentives • Medical, dental and vision benefits • Matching 401(k) • Generous paid time-off programs • Phone service discounts • Education reimbursement • Serious growth potential for your career • Fun, fast-paced environment
  • Number of freelancers needed: 10
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
As a Customer Service Representative ,you will be responsible for responding to inbound customer inquiries via telephone, web and email communications. You will be guiding customers through the resident screening process by providing administrative support (e.g., resetting passwords), explaining the dispute process, processing re-evaluations, resolving customer problems through research and troubleshooting, and documenting customer communications within the company's CRM system. You will also respond to frequently requested customer inquiries, problems, and general questions.
Skills: Administrative Support Customer service Customer support Data Entry Email Handling Microsoft Excel Microsoft Word Virtual Assistant
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Your responsibilities: - Providing support German and English - Communicating with B2B and B2C contacts via email (100%) - Data base management and fulfilment Your profile: - Mother tongue German and excellent skills (written and spoken) in English or mother tongue English and excellent skills (written and spoken) in German - Very good communication skills
  • Number of freelancers needed: 4
Skills: Customer service Customer support Email Handling German
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