Customer Service Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $2,600 - Posted
The Call Center Chat Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time.​ The Call Center Chat Messaging Specialist will deliver and foster a premier level of service for our customers based on trust and respect. The Call Center Chat Messaging Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.​ customer service, customer support, live chat operator
Skills: chat support Customer service Customer support Data Entry Live Chat Operator Live Chat Software
Fixed-Price - Est. Budget: $6,000 - Posted
Java developer - bankovnictví, ecommerce, iOS developer Anywhere, rate 6000Kč/mainday Java.
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
we responsibly protect your family and the environment. we believe we don't just kill bugs; we make life easier, homes safer and businesses more productive" Primary Responsibilities: - Demonstrate forward thinking, planning and problem-solving - Work within our established policies, procedures and standards at all times - Assist the inside sales, branch and service managers - Service the customer with all new and existing order-related requirements, requests and changes - Establish, maintain and grow strong cross-functional working relationships with the key contacts at your assigned customers - Fully understand how we process, schedule, service, plan and sell. (General knowledge of Metro area desired) Candidate Requirements: - High degree of attention to detail and the ability to analyze and solve problems - Excellent communicator, with the ability to convey complex issues in a simplified fashion - Professional and courteous at all times when interacting with customers and co-workers - Excellent organizational skills and the ability to handle multiple tasks in a fast-paced setting - Data entry and phone skills preferred Benefits: - $9 hourly - Full time schedule 8am - 5:00pm (1 hour lunch break)
Skills: Customer service Telephone Handling
Fixed-Price - Expert ($$$) - Est. Budget: $200 - Posted
Are you the one? I need an Customer Care EXPERT in the Health and Fitness Industry to develop and automate a Customer Care plan to help us achieve our mission of improving the health of 10,000 families. The successful applicant MUST have previous experience and be able to demonstrate their development and implementation of a similar plan. I'm looking for the successful applicant to write the content for each email/message to the client at each milestone and implement this automation. Specific requirements * Customer Care Plan to include communication/contact at specific milestones: Eg. Immediately following sale, 24 hrs post sale, 1 week post sale, 2 weeks, 1 month, 3 months etc plus 50 visits, 100 visits etc * Birthday cards * Free gifts * Congratulations' letters for 20 sessions, 50, 100, 200 and each hundred thereafter * Simple Customer Feedback Survey's * Customer Referral System - to reward clients who bring in other clients/friends * Weekly automated SMS * Devise a list of free gifts relevant to our business and target market to be devised - can include eg. Free ebooks, reports, meal planning templates, vouchers, free week passes, home exercise plans, top 10 family outdoor activities to do with the kids etc * 3 hours maximum per day to complete the task * Daily conversation from Mon-Fri while job is in progress * Cash bonus offered for exceptional work * Must be able to fully implement this system using software/online programs * Current PT and CRM software used by KSPT is 'Mindbody' * Currently using Mailchimp for Newsletters and group emails Will only consider applicants who can provide examples of previous work to demonstrate capability. This is a one-off job. If you have this skill set and know that your involvement in this project will grow our business, make our customers feel loved and appreciated, lodge you application ASAP. Applications close Friday 29/7/16 5pm
Skills: Customer service IT Service Management Physical Fitness
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are currently looking for people to assist with calling new trial users to our software package to ask if they require further assistance or help in getting setup. The software package is www.sportstrackerapp.com and once signed up all leads appear inside PIPEDRIVE CRM which can be used to record conversations, follow up actions, schedules etc. The main goal of the calls would be to create a personal connection which could lead to helping them test the software as its intended. Beyond the initial call, email follow up or additional calls might play a role. As people request further help this could lead to communication with our support team whom will assist with further. The eventual goal is to convert as many of the trial users to subscribers in the software following the trial.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Windows file transfer software (client and server) technical support mainly via phone. Preferably the service is charged on the minutes of calls, please quote accordingly. Tasks include outgoing phone calls to follow up customers using the trial version of our products, use remote desktop to help troubleshoot technical problems, and call back customers to answer their query. Support staff are preferably MCSE certified. Fluent oral and written English is must.
Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Administrative Support Call Handling chat support Customer service Customer support Data Entry Email Handling Invoicing Phone Support Telephone Handling Virtual Assistant Web design
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to partner with companies who want to get on with the core of their business, while providing great customer care to their clients in a timely and efficient manner. Benefits: Our center will allow you to concentrate on your main services and products, while we answer your customers' queries, manage customers' orders and generate more leads and businesses for you. Our location is ideal for North American clients as are less than 2 hours away from the USA, hence, if needs be, you can pop in to check out our work We are native English speakers and our agents speak fluent English with a clear accent. We eliminate regular Staffing issues * Sick days * Leave of absence * Office space * Budget We offer the following services: Exceptional call center expertise *Answering Services *Customer Care Telesales and telemarketing *Phone Interview screenings *scheduling *Dispatch *work order tracking (including high volume) *human resource processing *construction field support ..... and much more. Custom packages available and affordable. Please get intouch if you believe your business might benefit from our services.
Skills: Lead generation Telemarketing