Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are an online coaching company that is looking to make a short Movie of our business and our client experiences. I need someone who can conduct short client interviews over skype, and record the client answering the questions and send me the video. It will take 5-10 mins to interview the client then another 5-10 mins to send me the recording. so about 20 mins total. You may need to have a short call with the person to help them get onto skype if they need assistance. Looking for a pricing per interview, including sending me the recording. If all goes well There will be multiple times I will be requesting this service from you each month. thanks is advance. Ken
Skills: Communications Customer service Interviewing Skype Video editing Video Upload Videography
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I own an accounting business, and we have been in business for about three years, so it is fairly new. I just launched a new website and I want to start building up my internet presence, but I haven't done anything but create the social media accounts so far. I would ideally like someone who can post and respond to social media inquiries on my behalf, and also draft/publish blog posts for the wordpress site.
Skills: Blog Commenting Blog Development Blog Writing Social Media Management Social Media Marketing Social Media Optimization (SMO)
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Right now we have a Kajabi store with more than 40 subscribers. We are looking to grow this number but need help in customer service and support. The clients are English or Spanish speaking so I need someone that can be fluent on both. The main point is keeping customers happy and making sure they are able to access the services The school is http://arguez.mykajabi.com​ I will like the customers to be able to put email tickets and the person be able to do the following SLA: Contact them back (non-automatic) withing 4 hours to acknowledge their request. Be able to resolve their request within 24 hours unless is something that needs to be escalated. When answering this add make sure that you include the #school hashtag on your reply to make sure you read this and are paying attention to details. Be able to do refunds, answer questions on how to use the platform, how to login, be a liason. Will be integrating kajabi with MailChimp and making sure mailChimp is working and sending emails. ​ The person must have outstanding customer service knowledge and abilities. Person must have commitment and availability. The person must be saavy enough to be a platform problem solver. If they have Kajabi experience already its a big plus. Help Desk knowledge
Skills: Administrative Support Customer service Email Handling English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Answer customer service emails - Make outbound customer service calls using a Skype number (which will be provided) - Deal not only with customers, but also third parties such as vendors, in resolving customer service issues - Excellent written and spoken English - Must have prior experience in customer service - Must be reliable and willing to work long-term - Must be based in North America and willing to work Mon-Fri, 1pm-6pm EST (slightly flexible) - Start off at 25-30 hours a week with opportunity to work more depending on performance and increased responsibilities - Previous work experience in e-commerce a plus - Knowledge of Freshdesk, Shopify, MailChimp, Excel, a plus We are looking for someone who is motivated about customer service and is willing to take the initiative in solving problems, someone who is detail-oriented and structured in their work, someone who is independent but also a team player, and someone who is looking to work with us long-term as we grow! If this sounds like you, please apply!
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Telephone Handling Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Hello! I need someone to make calls on behalf on my business as we try to get new customers to join us. CALLS ARE BASED ON COMMISSION You Will be calling customers in UK (United Kingdom) so there is a time difference, a huge one. The calls are very easy as you will have a script. I will provide the business names and phone numbers, you will use my Skype account to make these calls. We will start on a commission term for the first few weeks. About 1-2 hours required per day. For each client you sign, you get $3 USD so you control how much you make! This is a WIN WIN job! You will be trained,once again, nothing epic. Please send a skype invitation to Sales1urwebdevxprt for an interview. Looking forward to having you on the team! I hope to hear from you soon.
Skills: Customer service Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Ongoing help contacting my clients and getting them to book appointments on my calendar. There will be outbound phone follow up as well as responding to emails and possibly some inbound calls via Skype. I need help getting my clients to open a Skype account walking them through the process as well. Please be proficient in English with a good English speaking voice as well as a professional appearance. High speed internet access is required with a quiet place to work with no background noise.
Skills: Call Handling Customer service Customer support Email Handling Phone Support Telephone Handling Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Hello! I need someone to make calls on behalf on my business as we try to get new customers to join us. CALLS ARE BASED ON COMMISSION The calls are very easy as you will have a script. I will provide the business names and phone numbers, you will use my Skype account to make these calls. We will start on a commission term for the first few weeks. About 1-2 hours required per day. For each client you sign, you get $3 USD so you control how much you make! This is a WIN WIN job! You will be trained,once again, nothing epic. Please send a skype invitation to Sales1urwebdevxprt for an interview. Looking forward to having you on the team! I hope to hear from you soon.
Skills: Customer service Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Vacation Rental Management Company needs someone to offer phone support generally during the hours of 3PM EST to 11PM EST. Responsibilities: Appropriately directing calls for the following: *Customer Check-Ins *Client Care *Billing Issues Phone Support Specialist will summarize calls in written form and direct them to Management Must be able to work at least Monday through Saturday Strong spoken and written English skills are a must Spanish Speaking Skills are desirable (not required) Communication: Phone
Skills: Administrative Support Call Handling Customer service Customer support Data Entry Email Handling Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service rep to: -Answer emails and Fresh Desk tickets from customers -Manage orders (Shopify, Amazon, eBay, Magento) -Manage inventory in Stitch Labs (with our fulfillment partner giving physical inventory info) -Enter new products into the system -Answer chat messages from the website Customer communications will be about FPV racing drones, the status of their eCommerce orders, shipping information and quotes, re-seller inquiries, distribution inquiries, and much more. We have technical experts that can answer questions, tickets can be dispatched to them and they can help train.
Skills: Administrative Support Customer service Customer support Email Handling Freshdesk Logistics & Shipping Magento Shopify Virtual Assistant