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Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Summary: This position is responsible for answering our customer questions pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to customers, as appropriate, about a variety of health, financial, and self-service programs.
  • Number of freelancers needed: 90
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Herolocity is a rapidly growing and well-established internet marketing company that enables business owners to get online – and go further with our services. From having their website built to getting found by customers, our services take their business to the next level – going beyond what they thought their business could accomplish online. If you enjoy a fast-paced environment with ample opportunity for growth, Herolocity is looking for you! This is your chance to join a rapidly growing and well-established web company with sound morals and integrity. This probably isn't the place for you if you are only looking for a paycheck. However, if you want a challenging and very rewarding career, then Herolocity is the answer. While we are headquartered in Tampa, Florida, we do offer both on-site and remote positions. We provide a relaxed environment, comfortable dress code, and comprehensive screening and training programs. It is our staff and our customers’ feedback that has made us the success story that we are today. We take great pride in our reputation, our staff and the unique skill set of each individual we bring into the family. Responsibilities: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. - Sales and support as primary roles, billing as additional role - Generate and manage sales leads - Manage & escalate support tickets and/or live chat sessions and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Identify and assess customers’ needs to achieve satisfaction - Effectively manage large amounts of incoming calls - Build sustainable relationships of trust through open and interactive communication - Meet personal/team sales targets and call handling quotas - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers with the Herolocity brand Requirements: - Proven customer support experience - Track record of over-achieving quota - Strong phone, live chat and email contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively Perks: - Competitive compensation - Up to 4 weeks paid vacation - Flexible scheduling - Medical/Dental/Vision packages - Life insurance packages available - Remote positions available - Company laptop/tablet available - Company outings, events & conferences
Skills: Appointment Setting Call Handling Cold calling Customer service Customer support Email Handling English Helpdesk Lead generation Outbound Sales Phone Support Sales Technical Support Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $10 - Posted
We are looking for Online english teachers for our new service. Job Description: - teach english to students via mobile voice messaging app. - you can work from anywhere anytime as long as you have smartphone and internet connection. - Since you can work from anywhere anytime, you can teach English to students as your side job. - this project finishes when you receive 200 voice messages from your students. (if you are good at teaching, you may continue to work if you desire) Job requirement: - You must have a smartphone (android os ver4.1 or higher) - Experience in teaching English if you are non-native English speaker - Since we do not pay for your internet cost on your smartphone, it is advisable that you are on data plan. * when you apply, please attach a video or audio file with your voice so that we can assess your English skill. (talk about anything for 1 - 3 minutes) Payment: You get paid for the number of voice messages you receive from your students. Therefore, the more you communicate with your students, you get paid more. - 5 cents (in US dollars) per voice message Please note that our service is still in beta and we are not sure how many students we can find yet. Therefore, you may not receive many messages from students and which means you do not make enough money. However, being the first teachers of our service will give you advantages when our service has grown because we have a plan to add the following features once our service has grown: 1. teachers can decide how much they get per voice message they receive from students. ( If you set it to 10 cents, you get 10 cents per message. However, if it is too high, student won't send you messages. We believe that if you are good teachers, there should be plenty of students who are willing to pay you more) 2. "follow" feature Our app will have follow feature like the one most sns has. get more followers (students) before many teachers join and you will have more chance to be one of the popular teachers in this app. Also, please fill the form below to give us your detail. https://docs.google.com/forms/d/19fttIQznxZLn9iZ1kub7pAwODsWOAZdF9zQfcmpFiYY/viewform If you want to see screenshot of our app, you can find it below. https://landing.labit-english.com/teacher
  • Number of freelancers needed: 5
Skills: english tutoring Teaching English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an up and coming direct marketing company looking for a telephone customer support rock star! The ideal candidate should have a vivacious and outgoing personality that shines through in their client communications! Customers should be thrilled to speak to you a Specifically, you will: 1. Answer calls a timely and courteous manner 2. Address product questions 3. Answer shipping questions 4. Provide excellent service on every call with a smile! 5. Take new orders Odesker requirements We are looking for a Odesker who: 1. Has worked in telesales or inbound teleservice 2. Has a solid command of spoken English and is easy to understand on the phone 3. Is looking for a long term position 4. Has a reliable internet connection, and reliable phone connection 5. Has Skype 6. Located in the USA How to apply To apply, please respond with a cover letter that includes the following: 1. Previous experience 2. Tell me why you are the RIGHT person for this job
  • Number of freelancers needed: 5
Skills: Customer service Customer support Phone Support Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fitness brand is a business that prides itself on great customer service. We get dozens of emails a day, specifically in regards to our most popular product (an online workout program). We need a full-time customer service rep. You must be knowledgeable in fitness and English must be your native language. You will be given model answers, but you must be able to communicate effectively and keep customers satisfied by going the extra mile for them.
Skills: Communications Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Customer Services is responsible for providing general assistance to multiple departments and managers. Strong problem solving techniques, accurate word processing skills and the ability to perform more complex costomer duties will be keys to success in this position. Responsibilities for Customer Services: * Heavy data entry using accuracy. * Create, maintain, and update reports and spreadsheets. * Create, edit, and modify correspondents and documents. * Organize and file a variety of records. * Perform duties with professionalism, which includes relating to others in a courteous, cooperative, sensitive and congenial manner. * Maintain personnel files and confidentiality. Qualifications for the Customer Services: * Strong oral and written communication skills. * Good interpersonal skills to effectively deal with a wide range of personalities. * Ability to function independently, be detail oriented, work under pressure, and prioritize multiple assignments. * Above average computer skills including; Microsoft Word, Excel, Power Point and database management. Education and Experience: *High school diploma required. * Previous experience in a similar Customer role required.
  • Number of freelancers needed: 95
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We manage several Amazon seller accounts and need 1-2 reps to handle weekly emails. As well as respond to product reviews and seller feedback within Amazon. We have a Amazon account set up so you won't have to use your personal account. These accounts do not get that many emails each week. However, they must be responded to within 24 hours. We have several templates created for you to use and really try to make this simple and easy. In addition to emails, we require weekly responses to product reviews and seller feedback. This are very simple to complete as well. The amount of time required varies each week. Right now, we don't require much more than 2-3 hours per week. As our company keeps growing we will need more time than that. We're looking for someone to grow with us! We don't care what time zone you're in.
Skills: Customer service Customer support Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $39,000 - Posted
I need an assistant who can attend to my art customers, I need you to have basic artistic mind to give our customers the best attendance.
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Buscamos profissionais para receber e enviar encomendas (Produtos e correspondências sempre de pequeno porte). O serviço consiste em fazer o etiquetamento, embrulho e postagem da encomenda para o novo destinatário utilizando a embalagem, código e etiqueta da empresa. As postagem devem ocorrer em horário comercial e no dia que se fizer necessário, portanto, o profissional necessita possuir este tempo disponível em sua agenda diária. O etiquetamento e embrulho da embalagem poderá ser realizado no período em que o profissional achar adequado, porém poderá ocorrer de forma imediata de acordo com a demanda. O pagamento é de R$ 150,00 semanal a ser contado a partir da primeira encomenda recebida, o pagamento ocorrerá exclusivamente através de depósito bancário e o inicio é imediato. Um contrato de 30 dias prorrogável será assinado entre as partes por questões de segurança. Caso tenha interesse na vaga você deverá enviar o seu currículo atualizado, com os dados cadastrais (Nome, CPF, telefone e endereço completo) para o e-mail atendimento@centralderelacionamentoweb.com, no título do e-mail insira "Vaga Etiquetador(a) de Encomendas".
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Home based eCommerce/online retail business generating over $200,000 per year in sales seeks a qualified applicant to perform customer service duties, including responding to messages from buyers and handling returns. This person will also be responsible for checking inventory and verifying availability of stock.
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