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Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company is launching soon. We sell a unique product through our web site, and need a customer service rep to monitor our inbox and respond to customer inquiries and possibly answer our phone (we use Vonage so we can redirect calls to your computer and/or get you an Ethernet phone terminal). The ideal candidate will be able to respond to emails quickly during US business hours and speak fluent English, without an accent. The ideal candidate can deal with a wide variety of customers and issues, and be focused on 100% total customer satisfaction. We expect low but steadily increasing volumes, so the ideal candidate would be able to work on a part time basis as needed.
Fixed-Price - Expert ($$$) - Est. Budget: $350 - Posted
PLEASE READ THE WHOLE AD!!! I have several rental listings I am looking for a virtual assistant to respond to guest inquiries with an average response time within minutes during your hours.. These will not be actual working hours, but AVAILABLE hours. Most of the scheduled tasks can be completed in one or two hours a day, maybe less if you are very efficient. However you have to check email all the time, sometime you will get a call from our guest. The emergencies and guest inquires just need to be handled as they come up and usually take just a minute or two. This is perfect for someone who has another job already and is already at the computer during these times and doesn’t mind being interrupted from time to time. We do not expect this to be your only job, but we do expect good response time and professional follow-up with all tasks given. Duties include *Respond To Guest Inquiries *Screen Potential Guests and make bookings *Schedule Cleanings with the Housekeepers *Coordinate services with the local property manager *Provide Support For my Guests *Send welcome, check-in, and post stay emails *Troubleshoot problems that may arise *Manage listing calendars and availabilities *Write and respond to guest reviews I receive about 20 inquires per day and 1-2 phone calls per day. Are you currently doing a job that allows you to be interrupted? How long does it usually take to respond to text messages, emails, etc.? Housekeepers and property managers will be contacted through text messages, calls, or email. Must have very good English speaking and writing skills. If your response to this ad has many spelling or grammatical errors you will not be considered. Spanish speaking is a plus, but not required. Reliability and and good communication and cost-saving decision making that also makes guests happy is the #1 thing I am looking for. This is perfect for someone who is on the computer most of the day. The alerts and emails get sent to you. Please tell me how you can increase efficiency and make this worth my money, your time and the training. For this job we would start of with one week, and will then do two if it works well, and so on. Pay for this job is $350 USD per month. We will start with a one week trial. There may be opportunities for extra work and projects in the future for additional income as well. Other shifts are also available for additional pay, depending on how many hours you want to be available. We will require at least one reference from someone who has paid you in the past, preferably two, and we will need to speak with them personally. Please reach out if you have any questions or may be interested. Thanks!
Skills: Communications Customer service Customer support Email Handling English Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Answer E-mails of customers of men's underwear retail e-commerce business. Needs to have internet access at all times and must answer questions throughout the day. May work on other jobs from other companies throughout the day, but must answer our customers E-mails at least one time each 30 minutes during business hours. Business hours are 7am - 7pm Eastern time (New York time). Pay is $36 per day. Must communicate in very good English, with perfect spelling and grammatical use. Knowledge in apparel is preferred since this is for a men's underwear retail website.
Skills: Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Individual with skills to manage medical sales representatives hospital credentialling per sales territory. I need the freelancer to establish a working platform utilizing excel and/or google docs to manage and work closely to establish refinement of credentialing service. This individual must posses friendly and eagerness to help, be highly responsive to understand the needs of the sales reps and credentialing companies. The successful engagement would be for the freelancer to establish a platform to work from and set up alerts and forward saved letters to credentialing agencies to maintain our clients up to date. This position is intended for a freelancer that is interested in coming in on the ground floor and creating an integral part of the company services line which could lead to a long and consistent work flow. The more efficient the service can be created the more opportunities for growth, hours, and bonuses are awarded to selected freelancer. Please feel free to ask any questions or provide suggestions on how you feel this position would work best for both sides. Thanks!
Skills: Customer service
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Representative Business Personal Assistant needed as soon as possible...text me back if interested knowing more details about the job....United State Applicant needed only
  • Number of freelancers needed: 99
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
My name is Felix Roland,am here looking for someone will be available to take of my old mother for me and i will be paying $19 per hour..i will want you to get back to me if your are interested knowing more about the job....Know Experience required
  • Number of freelancers needed: 99
Hourly - Expert ($$$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Representative Business Personal Assistant needed as soon as possible...text me back if interested knowing more details about the job
  • Number of freelancers needed: 99
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
To deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource manage customers' accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints record details of actions taken prepare and distribute customer activity reports maintain customer databases manage administration communicate and coordinate with internal departments follow up on customer interactions provide feedback on the efficiency of the customer service process
  • Number of freelancers needed: 25
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I am currently facing some trouble with my wordpress website's SSL www.LoLBoost.gg I bought and installed the SSL. But it isnt showing any green padlocks, because my website has insecure links. Check www.whynopadlock.com and enter my website there to see exactly what's going on. please email me : lolboostgg@gmail.com or skype myhero.sythe Thanks in advance!
Skills: SSL Website Development WordPress
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