Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I run a danceschool and we need some help doing some daily tasks. You will be using our software- Dancebiz and Mailchimp. Training will be provided for Dancebiz. Job elements 1) Text sent from dancebiz to a customer the day before thier first class 2) Customers email imported into Mailchimp sequence after first class 3) Customers email importred into mailchimp sequence after signing up to lessons 4) Importing customers who are leaving or not continuing into mailchimp Possibilty to add in some more elements such as phonecalls to check how customers are doing once this is up and running. At the moment would proberly take 30-60minutes per day depending on the number of new students.
Skills: Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $15 - Posted
Entering customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifing entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Securing information by completing data base backups. Maintains operations by following policies and procedures; reporting needed changes. Maintains customer confidence and protects operations by keeping information confidential.
Skills: Call Handling Customer service Data Entry Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a positive, kind, and intelligent customer satisfaction team member to join our online business! We need someone that is efficient, thorough, hard working, and extremely good at treating customers with the utmost respect. We work with VIPs, and we need someone that can communicate with them via chat and phone, with respect and kindness. Responsibilities: - Respond to Online Customer Chats Immediately throughout the day (usually around 5 to 10 a day) - Answer customer calls (usually around 7 a day) Pay will be a set $500 a month to start with possible raises, promotions, and additional responsibilities in the future if we are happy with how you fit into our team. Thanks!
Skills: Call Handling chat support Customer service Phone Support Telephone Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $5,000 - Posted
IMPORTANT: note that if you are not a Portuguese native or fluent speaker, your proposal will be reported to Upwork as spam. JOB INTRODUCTION We are looking for Customer Service Representatives for our Portuguese websites: lightinthebox(dot)com(slash)pt miniinthebox(dot)com(slash)pt This is a fixed position working from home, 5 days a week, 4 hours a day, Saturday to Wednesday, going on indefinitely. Please consider this when you apply, don't send us a proposal if you are just looking for a short term or temporary job. JOB DESCRIPTION You will deal with requests from our customers by e-mail through our ticketing system. We will have detailed training sessions where you will be given details about the procedures to be followed; we will show you how to deal with different requests and how to get information from different systems. You will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work. OUR APPROACH TO FREELANCERS AND REMOTE EMPLOYEES As you can see from our many job posts, most of them offering fixed positions, we employ many freelancers and we plan to scale this even more in the future. Freelancers and remote staff are a core part of our company, we don't post these jobs to cover a temporary need, which means that there can be development and career opportunities if you show us your talent, such as managing or leading a team of remote employees. COMPENSATION DETAILS For this work we will pay 500 US$ per month, that's 450 US$ per month net for you after platform fees. Payments for the month will be released around the 10th of the next month, so for example for your work in June, you will receive your salary on the 10th of July (it could be one or two days late if the 10th falls on a weekend). Note that it is up to you to research and comply to local regulations and laws in your country regarding your income deriving from freelance work, as well as to pay any applicable taxes. We will not pay additional contributions or taxes apart from your salary. APPLICATION REQUIREMENTS Please don't send a boilerplate proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position. Again, this is a fixed, long-term position, please don't apply if you are not fully committed to working with us for a long time. Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. With your proposal please include: 1) The test that I am posting with the job; 2) Your CV; (please include both the test and your CV in zip format if you can only upload one file with your proposal); 3) Your Skype 4) Your e-mail address Our HR department will contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate. Good luck for your application!
Skills: Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone with experience and is an expert in Aliexpress and the dropshipping process. I run a Shopify eCommerce website and I'm looking for someone to help me with emailing customers who have a problem with shipping or any other complaints with customer. You will also receive over jobs managing the eCommerce site, making the site run smoother. You'll be working part time no more than 6 hours a week. I would like for you to have a Skype account so we can contact each other easily. In your first sentence of you cover letter name your favorite color. Thanks, Dennis
Skills: Alibaba Sourcing Customer Retention Customer service Customer support Drop Shipping Shopify Social Customer Service Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $30 - Posted
- At least high school graduate - Good communication Skills - Willing to work shifting schedule - With or without BPO experience - Amenable to work in any of the following sites: Makati, Mandaluyong, Pasay, Taguig - Can start ASAP Competitive salary package awaits successful candidates. For inquiries, you may call or text 09166159878.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Electric company looking for customer service agents servicing accounts for residential and business clients. This position is excellent for veterans, disabled veterans, and military spouses, however, open to all there is no specific preference. This is a home office position. To prevent spam and viruses, please email us your first and last name only -- Do not forget to include your direct email address. When responding to this ad, we cannot view your email address so you must include it when responding. Response should show as follows: First, Last, email address Please, do not attach resume's as they will not be downloaded to protect us from viruses. Once received we will send direct information to enroll in next training date. You must have high-speed internet and quiet place to work. This position is paid hourly.
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Our Company work with and we are currently looking for a term of customer care representative to work with us
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Important! You need to be over 18 and be a open minded person. Qualifications: Some computer skills and a good internet connection, flexible and reliable. Decide you own schedule. Perfect for people who needs a extra income, as a part-time job. Full time also possible in the future. Please contact for more information. Please only native Danish speaking apply
Skills: Computer Skills Danish Speech Writing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone to be the main point of contact for several clients. Provide the following services: - Manage and keep track of projects tasks - Be the main point of contact for tech support >> handle or escalate tickets - Email and call customers weekly with status update - Reach out to consultants on projects to get status updates to provide customers - Take calls from customers Required Skills - Extremely organized - Excellent spoken and written English - understands technology well - Can provide tech support for Office 365, Macbook issues, email issues etc. - Can be trained on technical tools to support customer e.g. antivirus, AWS etc. - Very technical, understands and can support computers, software, basic applications Preferred but not required - Support proposal writing
Skills: Amazon EC2 Call Handling Customer service Customer support Email Technical Support English Helpdesk Mac OSX Administration MS Office 365 Recruiting Technical Support Writing