We are a CPR, First Aid and healthcare education provider. We have various online programs and websites that students use to access and sign up for classes.
We are looking for a phone, email, and live chat support customer service representative to answer phone calls, emails, to take class requests and enter payments into our system.
This is an advertisement for a phone, email and live chat support representative who can help users who are looking for CPR, First Aid, EMT and other classes using both our online system and in-person classes.
1. Answer Phone Calls;
2. Answer E-Mails;
3. Process Class Requests Over the Phone;
4. Interact with our online website to provide customer support to clients calling in;
5. Provide Live Chat Support to web visitors;
6. Process payments;
Currently workload is estimated to be approximately 2.5-3.5 hours per day from 7:30AM - 10:30AM PST. We receive on average 25 calls 3-4 live chats,...