Customer Service Jobs

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Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Exciting opportunity for an experienced Customer Service Representative. The Customer Service Rep. shall serve customers with best services by attending customer queries, educating clients on different services and products; and resolving customer complaints. A Customer Service Representative’s is to provide excellent customer service.
Skills: Customer service Telephone Handling Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
A software company is looking for an awesome support person. This person should have the ability to learn and support our product. There is not too much technical ability required except ability to install our product and install printers and configure the same. The main capability is the ability to learn our product and be able to answer questions. Strong analytical skills are needed. This is not a simple phone answering. We need someone who can think, understand the problem and provide answers to the client. We are looking for someone who can work with us for a long time.
Skills: Customer service Customer support Technical Support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need 4 customer service agent at The Plaza Hotel New York. They Shall be in charge of taking care of customers and their problems and other duties assigned to them
Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
Hello Looking for someone to answer phone calls with experience in customer service bilingual Spanish-English also to post ads online like social media and different classifieds it will be from 9 a.m. to 7 p.m. Houston Texas time Monday to Saturday 6 days a week . I will start $400 a month and in the future will give a raise because I'm looking for long-term not only for couple month If you're interested please send me Your information Have a blessed day Good answering service Good Customer Service Bilingual Spanish-English Ad posting expert
Skills: Call Handling Classifieds Posting Spanish
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
About US: Our website name is: www.floryday.com/es/. The main product is fashion dress. The job is to chatting with customers about their inquiries of our items ( such about the size, color, how long will receive.....) As soon you are native Spanish speaker, and you have friendly way to help customers with a quick type speed, please be free to contact us. We will offer you a fully training lessons about this job. Job Requirements: •Have good sale skills. •Native Spanish Speaker. •A typing speed above 60 WPM (Words Per Minute) •Customer Service experience is preferred •Past retail or direct sales experience will be considered an asset • Strong personal computer usage and Internet proficiency skills • Excellent written communication skills - using proper grammar with smooth flow • Demonstration of self-motivation and results-orientation.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
ABOUT THE COMPANY Our company helps talent buyers, agents and consumers find the right entertainment for their kid's party, corporate event or private affair. It is a website used by consumers to search and hire entertainment services such as clowns, costumed characters, balloon twisters, magicians, comedian’s vendors. Our company combines the efficiency of the web with the personal touch of a private event planner. We're hiring for a FULL-TIME customer service / sales minded sales/office team member for our KIDS ENTERTAINMENT BUSINESS. This position is 40+ hours per week job, working 9:00-6:00pm PST (virtual). We're looking for a self driven, high quality, high skills individual, who is looking to further their professional skills. This is a fast paced position that makes the day just fly by. Also, if you're part juggler, that will come in handy as being a great multi-tasker is a requirement to the job. Responsibilities and duties to include (but not limited to): • Answer all inbound calls, emails and chat in a timely fashion • Give quotes and present sales script to all inquiries for prices • Schedule all repeat and one time sales for entertainment appointments • Pull statements for all outstanding receivables monthly and contact a client for payment. • Email receipts to clients for credit cards billings when necessary • Make appropriate adjustments for YELP and other discounts • Reconcile accounts when customers inquire with differing information • Virtual (cloud) filing as necessary • Make 3 week and monthly confirmation emails and calls the previous week of appointment • Pick up all messages each morning and respond in a timely manner • Enter all new sales and scheduling, pricing, customer data information changes into the computer • Schedule / reschedule all periodic tasks on a weekly basis • Resolve all client complaints with professional approach and to the satisfaction of the client • Schedule re-dos when necessary and call the following day to determine satisfaction level • Follow up on all client no-shows before next cleaning resolving reason for past no show • Resolve all breakage and damage issues to satisfaction of customer Requirements and qualifications include: • Fully equipped home office • Quiet time between 9 and 6pm PST • Experienced working in a virtual environment • Common sense • Managerial skills • Quick learner • Available to work 9AM-6PM Monday – Saturday • Conversational Spanish is a plus but not required • Previous customer service experience • General PC knowledge (Windows, Mozilla, Excel, MS Word, etc) • Must be detail oriented, organized, capacity to multi-task, self-prioritize and work independently
Skills: Appointment Setting Call Handling Customer service Data Entry Email Handling Inbound marketing Sales
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Looking for an English speaker who would be able to assist in moderation for one of the best websites out there! This is great for people who love to read and engage with people. Would love to connect and give more info to anyone who is interested in working with a cool growing start up :)
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
General Summary: As a Customer Service Representative you will be responsible for providing exceptional service to our customers. This position is responsible for serving as a customer service and sales support resource providing top notch service to clients and customers for our firm. The Customer Service Representative is a front line position for interactions with customers; consequently, strong customer service and sales skills are essential. Principle Duties & Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
A clerical assistant needs to perform certain routine activities in any given organization. Along with these, there may be some organizational specific activities, that he may be required to execute. The clerk assistant job description generally consists of: Telecommunication activities, like answering calls, transferring calls to the right person or to the right department, and receiving and distributing messages. Typing letters and replies to the inquiries made. Sorting and filing papers, like memorandum, invoices, and letters. Assisting the senior clerk or other support staff in the administrative functions. Photocopying necessary documents and filing them properly. Updating the computer database by data entry. Compiling office records and updating the files. Sorting and distributing incoming mail and organizing the outgoing mail. Attending to the inquiries and providing the necessary information to the customers. Making the necessary arrangements for meetings between departments and or between the organization and the clients. Apart from the above, a clerical assistant may need to execute other duties that are specific to the department to which he is assigned. For instance, if he is assigned to the sales department, he may have to compile sales reports based on the sales for a particular day, week or month. If he is a clerical assistant in the purchase department, he may need to order materials or send the bills for settlement to the accounts department.
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
The Help Desk Agent maintains a proficient knowledge of the technical programs and is responsible for responding to Help Desk contacts, creating incidents, and assisting users with various systems issues. The individual may be asked to assist in special projects coordinated by a Team Lead. Essential Functions: -Provides friendly, courteous, and quality IT support to all users -Strives to meet or exceed all SLA goals -Respond to incoming telephone calls, voicemail, web-submissions, emails and / or chat for assistance from users experiencing problems -Supplies Level 1 technical support -Assists with advanced troubleshooting for special projects as directed by Team Lead -Troubleshoots, analyzes, resolves, tracks, escalates and accurately documents various technical problems and resolutions (i.e. software, hardware and client specific applications) -Documents customer issues in call tracking system (i.e. Service Manager or client system) -Meets all required Key Performance Indicators (KPIs) -Stays current on and adheres to established policies, procedures and documentation
Skills: Customer service