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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This position is full-time 35-40 hours a week and will require the use of an active internet connection. The representative will be required to read, comprehend and respond to at least 80-100 messages through a cloud based messaging system. Message subjects will include typical customer service inquiries including: tracking, Order Status, Troubleshooting, Refund, Warranty, etc... The position is only e-mail customer service at this time, there will be no phone or chat support required. OPT7 is our brand name and we offer automotive lighting, including HID and LED product lines across many different applications. We currently offer our products through many different online retailers. Because of the technical nature of our products, a majority of inquiries will be technical in nature and will require knowledge of automotive electrical systems and lighting systems. Training will be provided but candidates with the following skills sets will be considered first: 1. Automotive 2. Electrical 3. Lighting 4. LED 5. HID Lighting 6. Strong english writing/typing skills www.opt-7.com/support If you are interested, please reach out to me on Skype (Solsonwint)...in the initial invite, please provide me your resume and quick summary of your professional experience, Look forward to working with you! Steven O OPT7 Customer Service Manager
Skills: Automotive Engineering Customer service Customer support eBay Motors Email Handling English Sales Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
JOB: I require help writing management responses to reviews from customers on Tripadvisor. Looking for someone to log on once a month and help maintain the high levels of service that had previously been implemented. What we need: * Excellent written English skills *Someone ideally who has worked in the hospitality industry before. * Customer Service expertise The job should take no more than an hour, once a month. We will trial this month, and then go from there. If successful, this will be a once a month deal, (maybe more). Why should you be interested in this role? A chance to interact with some of the best customers in the world! I will be in touch once a month, and give you the log in details so you can do your job. TASK WHILST APPLYING: *Go to our Tripadvisor page https://www.tripadvisor.co.uk/Hotel_Review-g190744-d1963411-Reviews-The_Grainary-Scarborough_North_Yorkshire_England.html *GO and read my responses * In you cover letter, I want you to respond to this review like you were me! David T Knutsford, United Kingdom Level Contributor 11 reviews 6 hotel reviews common_n_hotel_reviews_1bd8 5 helpful votes “Not as good as it sounds” 3 of 5 starsReviewed 2 days ago NEW First of all be sure what you are booking. This is a purpose built B&B facility primarily designed for families with young children. If that does not fit your criteria I would respectfully suggest you try elsewhere.However cleanliness was good, bed and room adequate and breakfast ordinary. Definately not very accommodating either. This is your trial! I look forward to hearing from you
Skills: Customer service Customer support English English Grammar English Spelling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone that can handle all of my customer service needs including -Answering Phone Calls -Returning Customer Emails -Following Up with customers You must speak very fluent conversational English and be able to work Monday - Friday 9am - 6 pm CST USA I will train you via skype, recorded phone calls and video on how to speak with customers and help them. Do NOT apply if you are not a very good English speaker.
Skills: Email Handling Phone Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Customer Services is responsible for providing general assistance to multiple departments and managers. Strong problem solving techniques, accurate word processing skills and the ability to perform more complex costomer duties will be keys to success in this position. Responsibilities for Customer Services: * Heavy data entry using accuracy. * Create, maintain, and update reports and spreadsheets. * Create, edit, and modify correspondents and documents. * Organize and file a variety of records. * Perform duties with professionalism, which includes relating to others in a courteous, cooperative, sensitive and congenial manner. * Maintain personnel files and confidentiality. Qualifications for the Customer Services: * Strong oral and written communication skills. * Good interpersonal skills to effectively deal with a wide range of personalities. * Ability to function independently, be detail oriented, work under pressure, and prioritize multiple assignments. * Above average computer skills including; Microsoft Word, Excel, Power Point and database management. Education and Experience: *High school diploma required. * Previous experience in a similar Customer role required.
  • Number of freelancers needed: 99
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Female Applicants Only Approximately 5-10 people submit information from attorney websites asking for assistance on legal matters. The submission are received via phone, chat or email. The responsibilities of the agent/sales are below: There is no dialer pushing leads to you. This is not a high volume job. Receive Lead via email or phone or chat Call lead within seconds of receipt Go thru Script and if qualified, complete Google Spreadsheet Send Client Agreement via Docusign (electronic signing) Put Client Agreement into Dropbox Live Transfer qualified lead to Law Firm Follow up with potential clients who have not been contacted or have not signed the agreements. Skills: Staff/Agents English should be excellent, with little to no accent. Able to converse without using a script Be compassionate with potential clients who have been injured or suffered from legal issues Persuade person to sign the Docusign Client Agreement Must own their personal computer Have 5mbps download and 2 mbps upload with consistent uptime Cannot have children, dogs, noisy neighborhoods during hours of 9am EST and 9pm PST Paid every 2 weeks Please provide quote on an hourly basis.
Skills: chat support Customer service Data Entry Email Handling Lead generation Outbound Sales Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're seeking an experienced customer support agent (1 part-time [weekend/on-call] to join our team. You'll be responsible for answering general support tickets on Zendesk, triaging, and escalating tickets to management when necessary. You will be considered for this role if: - You have at least 1 year of experience in Zendesk - You are customer service oriented and have a genuine desire of helping people - Have fluent English writing / Communication Skills (native English speaker preferred, but not required as long as your writing doesn't have typical second language mistakes like wrong prepositions) - Are able to read and comprehend different types of situations - Are able to learn quickly We have macros to use for most common questions and will train you so that you have the tools you need to succeed.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Technical background, either in the software industry or closely (IT) related - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Basic knowledge of Android/iOS systems - Reliable Internet connection (10+ mbit) for VOIP use Bonus skills: - Any kind of sales experience is a plus - Experience with any kind of scheduling, payroll, project management, HR or CMS software is a plus - Any experience with Zendesk, RingCentral, LiveChatInc or Intercom is a plus Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use
  • Number of freelancers needed: 2
Skills: chat support Customer service Customer support Helpdesk Phone Support Technical Support Telephone Handling
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Job Description: Keep records of materials filed or removed, using log-books or computers. Add new material to file records, and create new records as necessary. Perform general office duties such as typing, operating office machines, and sorting mail. Track materials removed from files in order to ensure that borrowed files are returned. Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order. And as well as other monetary duties attached to it... You Must be 18 years and above.. This Job Is only For USA candidates only.
  • Number of freelancers needed: 99
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