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Customer Service Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
*We look for someone who can speak French and English* Our budget is 2$us~3$us /per hour - more than 30 hours per week • Act as the single point of contact to the customer for all types of service requests (90% per email, 10% by phone) • Coordination of all IT support groups to ensure maximum utilization of billable resources • Pre-process service requests as they arrive through email, manual entry, or direct customer input • Schedule internal and field technical resources on the Software dispatch portal • Monitor resource schedules to ensure prompt time entry on service requests • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Additional Duties and Responsibilities: • Improve customer service, perception, and satisfaction • Fast turnaround of customer requests • Ability to work in a team and communicate effectively • Improve usage and increase productivity of IT support resources • Escalate...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm a real estate investor in the United States. I'm looking for a personal assistant that speaks Excellent Fluent English (preferably in the US) to do the following: - Call back Leads/ home sellers, via phone (google hangouts/ voice or your personal cell phone) and ask questions to gather info on their property and determine if they would be a good candidate. - Fill out and email contracts to send to home sellers. - Place ads on craigslist - Listen to phone messages of incoming leads and return calls. - Research the property on several websites to determine value/ comps. - Input info into a Podio CRM - You must be able to follow specific instructions and be friendly and build rapport. - You must be available AS NEEDED during US Eastern Standard Time Zone Hours somewhere between 7:00 am and 8:00pm. For instance one day may be 7am- 10am and another day may be 11am-8pm. - Must be very responsive and available via text within minutes (or less) of my reuqest. All...
Skills: English
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, I have various online stores that are planned. The first is off to a pretty fast start and I would like some help managing it. This Ebay Store contains thousands of household items, radio equipment, make up. Its a bit of everything. I plan to grow this ebay store from 2500 listings to over 50,000. I find myself answering a few questions a day (8 - 10) it takes me about 1.5 hours and thats carefully researching questions to ensure I provide accurate answers. My time is limited and I need some support because the number of questions is sure to increase. This is for email responses, no phone or live chat. There are solutions outside of Upwork that I am also researching
Hourly - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
We have a database of roughly 600 people. We also have a conference coming up and we need to have one person or 2-3 team to make calls to USA informing about this event. You would need vonage or google call or skype of VOIP telephone or high speed internet to call. You will be provided with Excel sheet. You will be required to update sheet with results of your call. The script is very simple and there will be some one to assist and guide you all the way.
Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Customer service representative to assist our customers online via email and live online chat. This position is part time and you may choose your hours and you work from home. Minimum Requirements: -Reside in the United States or Canada. -Perfect grammar, spelling, and punctuation. -Pretty good at math. Minimum Experience Requirements: -Six (6) months of customer service related experience is required. Pay Rate: $11/hr
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Seeking a part-time customer care associate for a growing Denver based AdWords Digital Marketing Agency. This will be very part-time to start (2-5 hours per week) with growth over time. Duties will include: * Responding to emails from potential clients * Returning customer inquiry phone calls Skills: * Native English Speaker located in the United States * Professional, courteous and well-written writing style * Knowledge of AdWords and Digital/Internet Marketing This is not an outbound sales position. Our website provides all information and sells our services themselves. We need someone to carefully answer all inquiries from new clients. Once the account is sold, it is handed off to an account manager. We are looking for a first point of contact who is friendly and is knowledgeable about our products to help the new client make an informed decision. As our company continues to grow, the position will grow into a full-time position with company benefits. For the...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Dear Applicants, We are looking for US based workers experienced in Real estate work, to work on our projects. As a company, we offer payment on time, long term contracts and professional environment to work and grow. REQUIREMENTS: SKILLS: Must have administrative work experience. Must be tech savvy and smart. Must have skills in administrative work. Must have experience working for a Real Estate agent or company. SCHEDULE: Full time and part time projects available during US day hours. EQUIPMENT: Working computer, good internet connection and headphone with mic. WORK ETHICS: Please do not apply IF: IF you are looking for a short term gig. IF you are thinking of starting something of your own. IF you do not meet the above requirements. IF you have issues following instructions and being punctual. Pay: We are offering $7 including Upwork fee. You will go through a recruitment process with our HR team and background checking process with our legal...
Fixed-Price - Est. Budget: $ {{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
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