Customer Service Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $20 - Posted
We need register a European Brand for our products. Someone who can help with it can talk the detail with me.
Fixed-Price - Intermediate ($$) - Est. Budget: $388 - Posted
Handle email support for client with good typing skills and good english communication skills, resourceful and have sense of responsibility, can work with less supervision. WE PREFER a candidate who had Customer Service experience in the past. We require someone who is fast learner and can understand instructions easily. We will give you 1 week of training to confirm if you fit for the job, if not we will have to end your contract. This job opening maybe a long-term project for the right person. We prefer someone who is FLEXIBLE with the schedule, can work in the morning and evening shifts with no problem. Also have a reliable internet connection. THIS IS A FULL TIME JOB (8 hours weekdays and 10 hours weekend, hours excess of 50 is considered as OT and will be paid) and on a fix rate - do not apply if you cannot commit to working full time. We need someone who is fully available and flexible. YOU SHOULD APPLY ONLY IF YOU HAVE A RELIABLE INTERNET CONNECTION AND CAN COMMIT TO WORKING ON YOUR SHIFT REGARDLESS OF POWER INTERRUPTION IN YOUR AREA OR INTERNET ISSUE. WILLING TO GO OVER TIME / EXTEND TO MAKE UP FOR THE LOSS HOURS. ISSUE WITH INTERNET AND RELIABILITY MAY AFFECT JOB SECURITY AS WE NEED SOMEONE WE CAN RELY ON AND HAVE THEIR OWN INITIATIVE. Please remember that though this job is a fix rate project, we require the staff to work with Upwork Team tracker active for monitoring purposes, no exemptions. And also note of the rate offer per month, for 50 hours per week for this position. DO NOT BID IF YOU DO NOT AGREE WITH THE RATE POSTED /MONTH PAY. THIS IS AN EMAIL SUPPORT FOR THE MEANTIME. PLEASE NOTE THAT WE SHOULDER/PAY THE ODESK FEE. Proposed rate + overtime (hours excess 50) + monthly bonus (bonus are every month performance basis) We are looking for candidates based in the Philippines.
Skills: Customer service Customer support Email Handling Technical Support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We sell goods online with our Shopify store. We are looking for a long-term customer support executive to offer support on all tasks related to customer services : 1/ shipping info (email, facebook messenger) 2/ products issues (guarantee, exchange, return....) 3/ orders confirmation issues 4/ any other task related to customer support We require : * Perfect written English • Excellent customer service skills • At least 1 year experience working in online customer support • Experience with Shopify is preferred • Ability to learn quickly • Passion to serve customers
Skills: Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a customer support agent to handle email inquiries and sometimes phone inquiries in Finnish language (must be able to speak Finnish fluently). Job Duties: - Answer emails periodically - Take calls and call back missed calls when logged-in Schedule: 5-8 hours per day during Finnish business hours, Monday to Friday. Thank you
Skills: Call Handling Customer service Customer support Email Handling Telephone Handling
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Looking for a Portugal Portuguese (not Brazilian Portuguese) language teacher who can teach once a week, 1.5h per session. As the class will be taught to one student face-to-face, the teacher should be based in Singapore, preferably native Portuguese.
Fixed-Price - Entry Level ($) - Est. Budget: $400 - Posted
We need 1 person to work dedicated for upto 40 hours a week. Since its a 24x7 working environment, we want people to work across different shifts. The person would answer inbound phone calls, make notes from the phone calls received and fill out an online for for each call answered. The person must have very good English communication (Spoken and written), have access to a completely clean and virus free computer, a reliable internet connection and excellent interpersonal skills. The calls are very basic message taking, and do not require special technical skills.
Skills: Call Handling Customer service Customer support Phone Support Telephone Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a company that currently has 42 clients and require an experienced account manager. All the clients can be managed remotely and do not require any face to face time. They would each need to be contacted fortnightly via email to see how they were going and to stay in regular contact with them. You would be representing our company and would do so utilising our email servers and our production tools. We would want you to develop a strong working relationship with our clients and be the face to our organisation and the person they email when they have issues or require anything additional to our service. We also have an arm that generates offers for each of them and you would be expected to present them to the client via email and receive approval for them to be inserted into their apps. This is a long-term role that is seen as vital for our organisation. If we can't source the right freelancer we will employ someone on a part-time basis to do this role. You must speak perfect English and be able to work in the New Zealand timezone.
Skills: Administrative Support Customer service Customer support Data Entry Email Handling Telephone Handling Virtual Assistant