Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a fast growing customs, shipping/logistics and prep company (mainly for Amazon sellers) that is in need of a customer service representative to handle all email correspondence with our current clients and potential clients. We are looking for a long term relationship with the right person to understand our business and business model to accurately handle communications and solve problems for our clients. Our ideal employee should have excellent writing ability and knowledge of the English language as well an exceptional customer service attitude as our clients are the most important aspect of our business. Attention to detail is extremely important, but second only to great customer service. The position is long term and we are hoping to grow a strong and long relationship with the right person. Opportunities for growth are definite, but only if the right person proves themselves to be strong and able. For reference, our website is: www.ez-prep.com
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hi, I'm currently using Shopify and I am looking for a customer service rep to reply to emails from our customers via Zoho. Will need someone who is familiar with dropship from Ebay and will be responsible to responding to facebook messages. - Available for 20hrs a week - You make your own schedule - Must be familiar with Shopify, Zoho and Ebay dropshipping - Fluent English - Must be able to work 6 days a week, 3-5hrs a day - Must be able to have good communication with each other - Must have great customer service
Skills: Customer service Email Handling Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
Our company is growing and we need to call in some help. We’re an ecommerce business that sells primarily on Amazon.com. We need help with calling suppliers around the U.S. We have a list of approximately 100 suppliers that we need to call. We're not selling anything, we just need to ask a few questions to see is it possible and worth opening an account with them. After each call we make a simple note beside the supplier in the spreadsheet and move onto the next call. If everything works out we'll potentially have more of these lists to call after this one is complete. Thank you
Skills: Google Docs Telephone Handling
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Just like in the title, I would like to hire an online math tutor who can help me with first year university math, it is because I would like to have a head start. This will include: 3-4 times a week, 2-3hours
Skills: Mathematics
Hourly - Entry Level ($) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hello, I have a site that was made for me that I am trying to figure out how to use and I need someone to walk me through on how to navigate through the site and figure out how to change things. I'm not new to wordpress, but the way this theme is set up is confusing and I need help asap on changing info, adding photos, etc...
Skills: WordPress
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
An Educational Consulting Firm is looking for a part-time assistant. He/She will handle correspondences and inquiries, bookings on our upcoming seminar, seat reservations and other little assignments that may arise.​ As stated above, he/she will handle correspondences and inquiries, bookings on our upcoming seminar, seat reservations and other little assignments that may arise.​ Basic bookkeeping experience, working without little or no supervision.
Skills: Bookkeeping Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an energetic business growing exponentially in the Music/Online Industry. We are searching for an excellent Client Care Expert who is reliable, fun to work with, tech savvy and adaptable. This position will demand extreme attention to detail, problem solving, and dealing with people. You will be expected to represent our culture and our brand with excellence. You will be responsible to learn quickly and adapt to our expectations. The Client Care Expert will be working closely with the President and Administrative team of our company. Primary areas of responsibility: Savvy Musician Academy exists to empower musicians. Without excellent customer service, we fail to serve the people we want to help. We want to exceed all expectations and create raving fans. There are two ways this position will be serving our customers: 1. Reactive – These are tasks like helping customers that have login problems or questions about their program or product purchase. This is troubleshooting, technical help, and getting people to the right place in a timely and professional manner. 2. Proactive – This position will be thinking and implementing new processes, new communication, reviewing emails sent to customers, etc. to ensure that We are providing solutions and happiness to our customers. This also involves things like sending notes of encouragement or other ways to show appreciation - We look for ways to start conversations with people. Although this position is focused primarily on implementing the Customer Care strategies, we value people who take initiative. It will be required of this person to constantly make things better for our customers by helping avoid and resolve issues, as well as suggesting improvements to the existing strategies as we constantly strive to improve our customer experience. Step 1: Please download the job profile to determine if you have the values and skills to fit our company. https://www.dropbox.com/s/0gp9c9ufcehbjg1/Client%20Care%20Expert%20Position.pdf?dl=1 Step 2: Complete the following personality profiles below: 1) http://predictablesuccess.info/quiz/quiz.php?id=13 2) https://www.16personalities.com/free-personality-test Step 3: Fill out this application https://www.surveymonkey.com/r/89DMWZY If you think you will be a good fit, please email victoria@savvymusicianacademy.com with the subject “Client Care" and more information about you, your results from the quiz and test above, your experience and your top 5 skills that could be an asset as a part of our company. We will respond to your message with more details regarding an interview over the phone or Skype as soon as possible if you qualify. Compensation will depend on character, skill and experience.
Skills: Administrative Support chat support Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Ezhome.com is a company cofounded by Odysseas (co-founder of odesk, now upwork) and Spiros (cofounder or PatternInsights). Located in Palo Alto, ezhome already has significant traction, a staff of almost a 100 people (the majority of them “upworkers") and has received significant funding from top VC firms in the valley. We aim to revolutionize the home services space, the way oDesk revolutionized how the world works! We have more customers than we can handle, and have been growing fast! We're looking for a warm personality with exceptional customer service skills to care for our customers end-to-end. For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Serve as the first line of customer phone support, answering questions as possible and transferring to Field Coordinators when needed - MUST be comfortable with phone calls - Manage all "non-service" related issues, requests and questions from our customers - Update CRM / Customer Relationship Management System (multiple steps involved per appointment) Requirements: - Fluent English speakers only please, must be able to speak English in a professional manner without evident major grammatical inconsistencies or mistakes - Have great written English communication skills as well - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment - Detail oriented to complete and appropriately document tasks in multi-step processes - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM app, time tracking app, etc.) - Knowledge and/or willingness to learn about the gardening/landscaping industry is a plus! -Willing to work California (PST) business hours (9-6pm) -Willing to work within the $5/hr pay range Hours: Full Time, available during business hours PST 9am-6pm PST, as well as rotating Saturday availability (must be available at least one Saturday every 2-3 weeks)
Skills: English
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Customer Service Representative I is responsible for providing inbound and support to customer inquiries via the phone. Must be able to work in a fast paced high call volume environment, resolve customer issues and complete sale orders accurately and independently. In addition the Customer Service Rep I must proactively communicate with co-workers to ensure customer satisfaction and retention.
Skills: Administrative Support Customer service Data Entry