If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further!
Job Duties and Responsibilities:
Bilingual Customer Service Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy.
Skills - Experience and Requirements:
A successful Bilingual Customer Service Representative will have the following:
High School diploma, GED, or equivalent experience
Six-months of related customer service experience and/or training preferred
Proficiently utilize Windows OS (XP, 7, 8, 10) and internet search engines
Strong organizational, time management, and problem solving skills
Excellent written and oral communication skills
Strong sense of professionalism and active listening skills