Customer Service Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
-Answer all companies incoming calls and transfer to correct department or person. -Assist with Sales call when all sales reps are busy -Accept and dispatch all dispatch calls -Accept and dispatch all dispatch text or emails -Assist with all customer service including providing daily status updates -Be able to communicate with agents and customers via chat - This position requires a strong internet connection, as well as strong written and verbal English skills. --- Skills: English, Computer Literacy, Communication
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Convergys Corporations is searching for a Call Center Specialist in Grand Rapids, MI. The Call Center Representative acts as a liaison between clients and operations. This role is responsible for ensuring customer satisfaction and providing an exceptional patient experience. Key Duties: Answer inbound calls and follow up with customers via phone and email Answer questions, investigate issues, and resolve complaints Helping to explain product lines and services Enter customer and insurance plan data Process payments across multiple software platforms
Skills: Customer Information Control System (CICS) Customer support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Admin Asst / Customer Service Rep / Data Entry and payroll: 170647 Fluency in the following languages required: English Description NOW HIRING!!!! Admin Asst / Customer Service Rep / Data Entry and payroll starting at $25/hour base pay; $30/hour based on performance DIMENSION & SCOPE: We understand what's important. It's the people whose lives we help improve that matter the most. We connect our company and our people in ways that few companies can. Each day, our team members have an opportunity to build rewarding careers and experience the satisfaction of knowing the work they do helps save lives.We have an immediate opening aboard our remote admin support team. Work Schedule: Flexible. Requirements: High School Diploma or equivalent, Strong written and verbal communication skills, Ability to use MSWord, Excel, Quickbooks, Person(s) must be detail oriented, focused/driven and hard working. PRIMARY DUTIES AND RESPONSIBILITIES: As a Customer Service Support Representative, you will serve as a liaison between the us and our customers in response to inquiries and problems. This involves researching, troubleshooting and resolving customer problems. Our Customer Service Support Representatives perform a wide variety of administrative/clerical duties. EDUCATION AND EXPERIENCE: High school diploma or equivalent experience. One year of customer service sales experience preferred. CANDIDATE PROFILE: Courteous with strong customer service orientation Strong communication, multi-tasking, negotiation skills required Strong computer navigation skills and PC knowledge Ability to remain calm under pressure and work in a concise, clear and focused manner Just be flexible with the ability to adapt to changes and think conceptually Ability to learn Tolerance for repetitive work in a fast paced environment Ability to work as a team member, as well as independently Dependable with proficient attention to detail OTHER REQUIREMENTS: 1. Assist clients and customers with all inquires. 2. Light data entry is needed when entering data into client database and 3. Customer files among other clerical duties. 4. Duties also include blending with a work team keeping logs on excel Spreadsheet 5. Working with quick books and use of basic accounting software. Interested candidates should email the career desk with a copy of their resume and a short cover letter for review/consideration. EEO/Veteran/Disability Employer
Skills: chat support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For this job, you send orders to our warehouse for fulfillment and respond to any customer questions. We receive orders every day from various customers. You must compile these in a spreadsheet and email them to our warehouse, along with packing slips and shipping labels, as applicable. This must be done between 10am and 11am EST. We have a process outlined for each customer, so it is pretty straightforward. We also receive questions via email from our customers that you must respond to daily. We have customer service scripts available for these questions, so our policies are very clear. In general, this takes about 30-60 minutes each day to complete. Some days are more or less, depending on the number of orders and customer service questions. You must be available to complete this task between 10am and 11am EST each work day. All customer service questions will come over email, so good English writing skills are essential.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Entry level Supply Chain Buyer will work directly with the client and its suppliers to procure parts for clients manufacturing process and will be responsible for the Requisition to PO (Purchase Order) placement and track deliveries of parts to client’s warehouse. Entry level Supply Chain Buyer will communicate with the internal management to assists in the development, clarification and definition of end-user requirements; assists clients to define the processes applicable to the category of services being procured. This role will also be responsible for processing daily transactions and administrative functions to complete client/internal management deliverables within our service level agreements. Key responsibilities: Executes activities related to supply chain functions and ensures that daily targets are met and quality is maintained as per service level agreements/operations metrics Receive and validates incoming requisitions for order placement. Sourcing and Procurement Fundamentals (P1 - Novice) 1 - Supply Chain Execution (P1 - Novice)
Skills: Purchasing Management Supply chain management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
RESPONSIBILITIES/DUTIES: Updating client information in computer system Running and processing multiple documents utilizing Microsoft Word, Excel, and Access Inputting purchase orders Other various administrative tasks,Inputs information from a variety of sources into a computer database. May take customer orders and enter them into a pre-established tracking system Assignments will be sent to you via e-mail or IM and you will report directly to your immediate supervisor
Skills: Customer service Customer support Data Entry