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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I've been tasked with looking for a virtual assistant to help our online small business grow. The virtual assistant might be: - replying to customer inquiries through live chat OR email - at some point, we are expecting you to sell services to clients visiting the platform...some point might be right away :) - No worries though as we will give you a preparation guide to field various questions from across the company. The questions might come through email or live chat. And if you're good enough, we can work a deal out where you get paid for each sale (on top of your base pay). We would provide you fresh clients and all you would need to do is convert. - an ability to multitask with 2 (or sometimes 3) activities at once is expected. However, we are aiming to organize major tasks in 1.5 to 2 hour blocks so that you can have some focus. - at the end of the day, the assistant will be expected to create a list of completed tasks and a list of future tasks that need to be completed. It would be just to basic lists of items such as this one Requirements: - Must be able to type around 25 to 35+ WPM . This is for the chat and email portion of the job - Write fairly proper English and have enough manners to greet clients whether it be morning, afternoon or night - Pinpoint and document recurring problems that you notice so that they can be addressed - be able to work 3 to 5 hour days. You can have a break half way through if you'd like. We just want you to bring POSITIVE energy when you're working and we'll do the same for you as well. - We need you to be able to lock your computer screen if you work in a public place Background Information - We're an online company selling a digital product. - The platform that we are using is new but the people who started the company have experience in other projects. - We'll provide you with procedures and tasks in an orderly format so that you can complete your job as efficiently as possible. - We are extremely thankful, happy and humbled to get the opportunity to work with people across the globe who know more languages than we can ever dream of. We hope that this opportunity will be a blessing for both us and yourself for weeks, months (dare we say) years to come ! Thank you and Good luck !
  • Number of freelancers needed: 2
Skills: chat support Customer support Sales Selling
Hourly - Entry Level ($) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
My internet is working but I cannot use anything Google. This is a pretty straightforward fix. Apply if you can assist.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing business is on the lookout for a Customer services assistant who is lively, highly motivated, inquisitive with a can do attitude and a willingness to learn. Working experience is well-liked although not essential. This is a full-time, busy position that will give you the opportunity to learn and develop your customer services skills. Some of your responsibilities will include: • Draft and reply emails • Answer sales related questions through email and online chat software Requirements and skills: • Strong English communication skills. • Computer literate with confidence in MS word, Excel and Outlook • High attention to detail, reliable and able to work unsupervised • A willingness to learn and ask questions • Organized, passionate and motivated • Ability to think creatively to solve difficult problems if you interested please attach: 1. email address 2. skype ID 3. Rate/ hour 4.Availability
Skills: Customer service
Hourly - Expert ($$$) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
I'm in urgent need to a customer service assistant and you will also handle my email.
  • Number of freelancers needed: 8
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Hello, Im looking for someone who can take in bound calls and record lead information. You will have a script to introduce your self and the company. You will record who called, why they, called, from where they called, email, and phone number, into an excell spread sheet. Must be female and speak English with little to no accent.
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Do you love working in customer service? Do you love working in a fast paced environment? Seeking a team member to: Assist in taking phone calls for reservations; Assist in responding to emails for reservations; Assist with client check ins; Assist with facility confirmations; Work with our hotel partners to book the reservations. Requirements: -Private and quiet home office where there is no background noise. -Reliable PC computer with most updated version of java. -Plantronic or Logitech headset. -Backup power and internet location so there are no interruptions. -Minimum Internet requirements: Main: 3Mbps speed/plan, DSL or wired connection. Backup: Minimum of 2Mbps speed/plan, preferable wifi or plug in device. Back up plan for power outages and network down times (ie. extra laptop battery, UPS, 24/7 cafe. - Fluent in English - Proper grammar and spelling in English - Friendly & customer service oriented -Flexibility in a fast-paced and constantly changing environment -Willing to change schedule with short notice -Ability to multitask and in an efficient and timely manner -Must be fluent speaking in English -Ability to communicate via voice, email accurately and proficiently -Ability to compose and type correspondence accurately and proficiently -Adjust priorities as new tasks are assigned -Possesses a "make it happen" attitude and the ability to find a way when it seems there are no solutions -Use their best judgment and discretion while handling sensitive or confidential information Please review the attached Requirement Acknowledgement Agreement prior to applying for this position. When applying please note what date you are available to start.
  • Number of freelancers needed: 3
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Need someone that is very detail orientated and that is a fast learner to learn about our business. You will be sending messages out and following up with people. You will also be creating/updating our FAQs page as well. Looking for long term individuals to work with that can grow with our business. Looking for leaders, not slackers.
Skills: Administrative Support Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
1. Must be very patient and very organized. 2. Take responsibility on all customers inquiries until it gets completed. 3. Must know a good and fluent english. 4. good in writing nice emails to customers.
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
• Request Material Safety Data Sheets assigned by the client. • Ensures data are entered to the correct fields of the systems. • Must be able to request at least 50 MSDS a day. • Must maintain at least 99.00% quality of processing. • Performs any other task/s assigned by TM’s related/not related to the over-all processes of the campaign assigned. • Coordinates with TM’s or superiors on any other issues/concerns that may impact the overall processes of the campaign assigned.
  • Number of freelancers needed: 5
Skills: Customer service Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
I have an excel list of +/- 5000 Auto Repair shops in the US. I am looking for a contractor to call the shops and administer a 4 question survey. The contractor will be paid $0.75 for every successful set of answers. I will pay $100 up front, and the rest when the survey is completed. Contractor must work during US business hours (8am-5pm), must speak fluent English, and must be able to complete this assignment by the end of the week.
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