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Customer Service Jobs

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Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
POSITION DESCRIPTION The Trust and Safety team is responsible for setting Udemy policies and maintaining the integrity of the marketplace. We work with users of the marketplace to set the policies of the marketplace, educate users on these policies, and investigate and resolve policy violations. As a Trust and Safety Agent, you will be on the front lines of Udemy’s community, and work with users to investigate and take action on policy violations, answer questions about our policies, and help resolve issues with our users. You will work closely with the full time team in San francisco to stay up-to-date on the nuances of managing policies at Udemy. KEY RESPONSIBILITIES Respond to ~10-20 new questions per day, while handling any reopened questions Be available for 2 one hour Skype calls per week Work 20 hours a week, with the ability to scale up to 40 hours a week if needed. We will start off with a 3 month contract and extend as needed Respond with a high level of empathy to inbound...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
OrangeGlad is a gourmet dessert subscription service and Marketplace. We are looking for a customer representative to provide customer support to our customer. Our mission is to bring happiness to our customers through delivering delicious desserts and great customer service! Responsibilities - Effectively manage emails twice a day (2-3 hours total) - Emails include: Subscription Cancellation, FAQ, shipment tracking, etc. - Identify and assess customers’ needs to achieve satisfaction - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution -Follow communication procedures, guidelines and policies Requirements - Proven customer support experience - Strong customer support handling skills - Familiarity with CRM systems (ZenDesk) - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Fluency in English - Positive attitude!
Fixed-Price - Est. Budget: $ 80 Posted
***Must be comfortable doing phone calls in English*** Music for Life is a music education business providing children who are 6 weeks old – 6+ years old how to play music. Our mission is to bring music to kids everywhere, and with our growing client base we are in need of a caring and competent individual who wants to make a difference in the world by making our dream of bringing music to kids everywhere a reality! This full time customer service expert will be responsible for providing feedback and engaging in two way dialogue using a new technology which allows customers to conveniently communicate with us via the most popular method of communication available today, text messaging. Knowledge of google documents is also necessary as you will be responsible for updating documents based on client responses. A good phone manor will also be necessary. You must be available to work from 9am to 6pm Eastern Standard Time Monday through Friday (40 hours/week). Starting salary...
Fixed-Price - Est. Budget: $ 80 Posted
***Candidate must be comfortable doing phone calls in English.*** Music for Life is a music education business providing children who are 6 weeks old – 6+ years old how to play music. Our mission is to bring music to kids everywhere, and with our growing client base we are in need of a caring and competent individual who wants to make a difference in the world by making our dream of bringing music to kids everywhere a reality! This full time virtual assistant/customer service expert will be responsible for providing feedback and engaging in two way dialogue using a new technology which allows customers to conveniently communicate with us via the most popular method of communication available today, text messaging. Knowledge of google documents is also necessary as you will be responsible for updating documents based on client responses. A good phone manner will also be necessary. You must be available to work from 9am to 6pm Eastern Standard Time Monday through Friday (40...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Are you good at communicating with young professionals? People that work lots of hours, want to party like wild animals, and hate organising their personal lives? Lyv is a private members society that provides accommodation for young professionals in central London. The residents are busy bankers, lawyers, doctors, etc. Sometimes they need help organising themselves, and we are offering to use you as their PA. We will connect you to them when they need help, and we will pay you. I'm sure they will ask for crazy thing (most likely tickets to parties, etc.), and I hope they will be a lot of fun to work with :) So far we have 24 young professionals, and some of them will use this service on an ad hoc basis. I am not sure about how many hours are needed, but this year we will probably grow to about 150 young professionals, so demand will increase. Thanks for your time, and I look forward to working with you. Phil
Skills: English
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for customer support representatives to join our team and help our customers with questions over email & live chat. We provide support in English, but are hoping to hire bilingual Spanish speakers. You must be fluent in English first and foremost, including strong grammar & spelling. Training is from 9am - 5pm PST, Monday - Friday. Once training is complete after about 3 months, your hours could change. If you're better suited to work during our night shift (10 PM - 6 AM PST) because of your time zone, please indicate that so we know for long-term planning. Requirements: - Have to be able to work at least 40 hours per week, and during the dictated hours (PST) - Must have strong English and Spanish written and spoken skills - Must be very reliable and dedicated to working with us - Strong internet connection - Strong typing skills - Experience with customer service and technical software questions - Must have Skype to communicate with our team Please note:...
Fixed-Price - Est. Budget: $ 50 Posted
The Power Is Now Radio and Magazine is in need of a reporter. You duties will include: -Coming up with questions for the interview -Conducting the interview over the phone and recording the interview You need to be -Being confident over the phone -Comfortable speaking with high ranking real estate figures -Have prior reporting experience Place your bid for one interview.
Fixed-Price - Est. Budget: $ 100 Posted
Dear Viewer, I'm actually looking for male candidate for home based job, for my online e-commerce store where i need dedicated person to receive order's related calls and make outbound calls for pending orders, and also response user via email. Person will have to answer around 10-15 calls a day, you will be assigned with one email address, which you can use to follow up with callers for additional details or to answer there queries. Main requirements : 1. Very Good spoken English 2. Ability to speak clearly and explain and convince the person on the call 3. Internet and laptop 4. Working from home and no background noises like children, traffic, television. 5 Past experience of worked in HR industry is plus point 6. Working Hour - We don't required any working our but user must need to answer the call whenever he receive the call.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a Customer Support Representative who would like to join a team of professionals working in the Surveillance and Security Industry. - Are you a result driven person? - Are you a patient person, able to guide the customer through the troubleshooting process? - Are you quality and efficiency oriented? - Do you love making your customers happy? - Do you like being part of a team and work towards the same goals? - Are you available to work in shifts, including the weekends, during EST time zone? - Do you have great communication skills? If you can answer positively to the above questions, then we would like to know you. Looking forward to welcoming you in our team!