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Customer Service Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Customer Services is responsible for providing general assistance to multiple departments and managers. Strong problem solving techniques, accurate word processing skills and the ability to perform more complex costomer duties will be keys to success in this position. Responsibilities for Customer Services: * Heavy data entry using accuracy. * Create, maintain, and update reports and spreadsheets. * Create, edit, and modify correspondents and documents. * Organize and file a variety of records. * Perform duties with professionalism, which includes relating to others in a courteous, cooperative, sensitive and congenial manner. * Maintain personnel files and confidentiality. Qualifications for the Customer Services: * Strong oral and written communication skills. * Good interpersonal skills to effectively deal with a wide range of personalities. * Ability to function independently, be detail oriented, work under pressure, and prioritize multiple assignments. * Above average computer skills including; Microsoft Word, Excel, Power Point and database management. Education and Experience: *High school diploma required. * Previous experience in a similar Customer role required.
  • Number of freelancers needed: 95
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We manage several Amazon seller accounts and need 1-2 reps to handle weekly emails. As well as respond to product reviews and seller feedback within Amazon. We have a Amazon account set up so you won't have to use your personal account. These accounts do not get that many emails each week. However, they must be responded to within 24 hours. We have several templates created for you to use and really try to make this simple and easy. In addition to emails, we require weekly responses to product reviews and seller feedback. This are very simple to complete as well. The amount of time required varies each week. Right now, we don't require much more than 2-3 hours per week. As our company keeps growing we will need more time than that. We're looking for someone to grow with us! We don't care what time zone you're in.
Skills: Customer service Customer support Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $39,000 - Posted
I need an assistant who can attend to my art customers, I need you to have basic artistic mind to give our customers the best attendance.
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Buscamos profissionais para receber e enviar encomendas (Produtos e correspondências sempre de pequeno porte). O serviço consiste em fazer o etiquetamento, embrulho e postagem da encomenda para o novo destinatário utilizando a embalagem, código e etiqueta da empresa. As postagem devem ocorrer em horário comercial e no dia que se fizer necessário, portanto, o profissional necessita possuir este tempo disponível em sua agenda diária. O etiquetamento e embrulho da embalagem poderá ser realizado no período em que o profissional achar adequado, porém poderá ocorrer de forma imediata de acordo com a demanda. O pagamento é de R$ 150,00 semanal a ser contado a partir da primeira encomenda recebida, o pagamento ocorrerá exclusivamente através de depósito bancário e o inicio é imediato. Um contrato de 30 dias prorrogável será assinado entre as partes por questões de segurança. Caso tenha interesse na vaga você deverá enviar o seu currículo atualizado, com os dados cadastrais (Nome, CPF, telefone e endereço completo) para o e-mail atendimento@centralderelacionamentoweb.com, no título do e-mail insira "Vaga Etiquetador(a) de Encomendas".
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Home based eCommerce/online retail business generating over $200,000 per year in sales seeks a qualified applicant to perform customer service duties, including responding to messages from buyers and handling returns. This person will also be responsible for checking inventory and verifying availability of stock.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want - apply today! We provide the support and structure, you provide the interest and motivation. When you join us as a Customer Service Advocate for UnitedHealthcare, you'll have the opportunity to make a difference in the lives of our health plan members each day as they look to you as their trusted advisor and advocate. You'll be empowered to compassionately deliver an exceptional experience to between 50 to 70 callers per day " always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. You'll help them make informed decisions about their care services by answering their questions, resolving their issues or helping them enroll in and/or select a health plan. You'll do this by developing and maintaining a productive relationship and interaction with all callers, while providing personalized, and consultative education and information. Here, you'll join us on a mission to deliver the best customer service in the health care industry. Period. Your compassion and customer service expertise combined with our support, training and development will ensure your success. This is no small opportunity. This is where you can bring your compassion for others while doing your life's best work. Primary Responsibilities: - Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. - Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider - Intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed Requirements: - Prefer 1 year prior experience in an office setting, call center setting or phone support role, but not required - An education level of at least a high school diploma or GED OR 10 years of equivalent working experience - Demonstrated ability to quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding customer expectations (responding in respectful, timely manner, consistently meeting commitments) - Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests and identify the current and future needs of the member - Proficient problem solving approach to quickly assess current state and formulate recommendations
  • Number of freelancers needed: 5
Fixed-Price - Expert ($$$) - Est. Budget: $499 - Posted
I need 2 agents who can make calls to my given list and offer them my services about logo designing, web designing etc Agent must be good in English. 2 Agents are require, Daily 3 hours job only. You can check my services at bit.ly/st5cc5
  • Number of freelancers needed: 2
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Target hourly rate is about $2-3/hour to start, obviously increasing upwards with experience. You have a very short time to get on-boarded and learn the job, so if you are not highly available at the start, DO NOT APPLY. Successful freelancer: up and operational in 15 - 30 minutes Unsuccessful freelancer: took a month to explain this job in various emails and still didn't get it. Job description: Job requires analytical skills and a lot of autonomy to do the logical thing in most cases. You must be available 8am - 5pm Pacific Time (Vancouver/Los Angeles). Time is not flexible. Customers do not request help during the time they are sleeping - thank you. Your job is to look at incoming items, provide front-of-line responses during business hours (PST/PDT), find and assign items to a case if it's open and notify upper level staff of any incidents. --- We communicate regularly with our clients and need someone to work with us up to 3 - 4 hours a day (5 - 7 days a week) to manage these emails by: * responding to requests from clients, * categorizing messages (using our filing system) and * ensuring important and unread messages remain unread, so they may be reviewed by our more experienced staff. This job requires excellent written English skills (you need to comprehend the client's request) as well as the ability to understand and follow instructions carefully. You must be able to communicate with your manager in a timely manner. It would be appreciated if you could fix the time you will be doing the work on a daily basis so we know exactly when we can expect to process incoming mail. It is an must to have Microsoft Outlook 2003, 2007 or 2010 installed and a fast Internet connection. Outlook 2013 is not compatible with our server. ***** Provide us with your result from speedtest.net (the PNG link, please, no attachments, no other erroneous data) in the very first line of your application or cover letter so we can ensure your Internet is fast enough for our needs and to ensure you have read this message in its entirety. + If your speed is less than 1.5mbps up and 1.5mbps down, please don't apply. There is no way you can do this job. You wouldn't even be able to connect Outlook to our Exchange server - so PLEASE don't waste time, ok? + If you don't have Outlook on a late-model PC, please don't apply. + we are running a mix of Microsoft Exchange servers .. you will need Outlook 2010 installed on your system (Outlook 2013 does not work with Exchange 2003) + If you are located in India, Bangladesh, Pakistan or Sri Lanka or you were born or raised in these countries, please DO NOT apply. Also, this job is a long-term job, it is a repetitive job, if you feel that you're not going to be around in 2 months or 6 months, please don't apply. We have been running this business and have had this need for over 14 years. --- Skills: basic, Outlook, English, Language, Categorization, Helpdesk, design, microsoft-outlook, categorization and filing
  • Number of freelancers needed: 2
Skills: Customer service Email Handling Filing Helpdesk Microsoft Server Telephone Handling Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Dear Freelancers, I need a person with knowledge in website hosting and radio/video streaming. That can give support and sales through chat and phone. It's a full-time job. must have the ability to speak fluently in English and high writing abilities.
  • Number of freelancers needed: 2
Skills: chat support Customer service Customer support English Live Chat Operator Phone Support Radio Broadcasting Sales SHOUTcast Telemarketing Telephone Handling Video Streaming Web Hosting
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