For our international contact center, 5CA is looking for -work from home- Customer Service Agents with German + English/Dutch language skills to provide support for various well-known gaming and technology companies.
- Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this.
- Working together with team leaders and trainers to constantly keep your knowledge up-to-date.
- Making sure that the customer is satisfied with the whole customer service experience, every time.
- You are fluent in German+ English or Dutch (speaking and writing) another language is a big plus.
- You have experience with video games, computers and technology products.
- You have experience in a Customer Service environment, Call Center or an international business setting.
- You are a quick learner, and are open to working with new technologies and...