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Customer Service Jobs

826 were found based on your criteria

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Tier 1 • Responds to customer inquiries concerning system software and applications • Documents and logs all contacts and actions into database per specified guidelines • Provides direct technical support to customers on installations, usage, or maintenance of company products to ensure that the system is functioning according to specifications • Work through resolution of technical service calls according to generalized procedures and specialized understanding of complex product issues • Ensure that all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation • Escalates to Tier 2 if there are unresolved uncommon issues with concise details of the said issue - descriptions, symptoms, specific errors, actions, etc. Interested parties may send their AVR (Audio voice recording). Applicants with AVR will be given priorities. Thank you!

Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
I m a student from Spain. I m looking for an english teacher. USA native Speaker is required. I need to improve both speaking and listening. We could work only via Skype. Thanks a lot

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Description: We're looking for a Customer Service Representative to efficiently handle and manage our incoming/outgoing support emails and calls. Since you'll interact with customers via email and phone, you must be able to understand their needs while maintaining focus on creating a solution. Your responsibilities: - You will be resolving 60-70 support emails daily, 5-10 calls - Provide accurate and detailed information to users - Provide general administrative and clerical support when appropriate Your qualifications: - Excellent written and verbal communication skills (English) - Strong organizational skills - High-speed Internet - Customer service experience

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are growing CSC and looking for long term employees. We are looking for Team Leaders/QA/Trainer that can work with us with ISP background. Skills and Qualifications should include: • Assess training needs and assist operations manager to provide necessary training materials needed • Designs and develops effective training methods • Provides effective way of training Presents information using a variety of techniques, including discussions, role playing, team exercises and visual materials. • Communicate with employees especially with agents to make sure everyone is calibrated with any new updates in terms of processes, policies, etc. • Provides recommendations to improve services to both internal and external clients/customers • Provides statistical and performance feedback to agents in a regular basis with coaching for more improvement. • Monitors performance progress of agents • Records statistical feedback on a regular basis • Sends all reports on a regular basis...

Fixed-Price - Est. Budget: $ 200 Posted
Hello! I am launching a huge series of books. All the books will involve interviewing 3 experts. A short, 30-40 minute interview for each one. I need a professional interviewer, someone to call up and interview the experts. And record each call so that I can transcribe it and use it for the books. You will become a partner and huge part of my business. This will start slow and build steadily into probably a full time job. The exact process will be: a. I tell you the topic, and I give you a long list of experts to contact. b. You use the company email to contact them all c. You schedule the interviews with them d. You conduct the interviews, over Skype or by phone e. You record the interviews f. You send them to me You will require: - Fantastic phone skills, and a lovely personality to talk with - Excellent English, so that you can listen and understand people perfectly well, most of your experts will be American or English - A curious and intelligent...

Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I need someone with a good speaking voice and excellent English skills to do lead follow up for my real estate business. You will be given a script(s) to use and appointment times open on my calendar. It will be your job to follow up promptly with leads via a phone call to determine interest. If there is no immediate interest, then there it would be your job to let them know we will stay in touch. If they have immediate interest, then getting an appointment set would be the next step. Some leads may not be available immediately so continued attempts may be necessary. Prefer someone who can work US East Coast hours.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We've been 10 years in the furniture industry. Our company is in need of Customer Service Representative for long term job. You will answer customer phone / Email / Chat product inquiries, order status, able to handle irate and complex issue, process customers order via phone, update and follow up customer's order, and resolves product or service problems by clarifying the customer's complaint. YOU MUST KNOW how to determine the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. CUSTOMER SATISFACTION is our main goal. We need someone who can work full time 8 hours a day during PST office hours. You must be great at customer service and handling phone calls. Must have great internet connection and able to speak fluent English. Please indicate your skype id. Thank you!

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We've been over 10 years in the furniture industry. Our company is in need of Customer Service Representative for long term job. You will answer customer phone / Chat inquiries about products, order status, etc. Must be able to handle irate and complex issue, process customers order via phone, update and follow up customer's order, and resolves product or service problems by clarifying the customer's complaint. YOU MUST KNOW how to determine the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. CUSTOMER SATISFACTION is our main goal. We need someone who can work full tim e 8 hours a day during PST office hours. You must be great at customer service and handling phone calls. Must have great internet connection and able to speak fluent English. Please indicate your skype id. Thank you!

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a VC funded, high-tech gardening company in the Bay Area, looking to reinvent the gardening service industry! We have more customers than we can handle, and have been growing fast! We're looking for a warm personality with exceptional customer service skills to care for our customers end-to-end. There is huge potential for career growth. For more information on our company, please visit our website at www.ezhome.com! Job responsibilities: - Onboard new customers - Bill and provide reports to existing customers - Update CRM / Customer Relationship Management System (multiple steps involved per appointment) Requirements: - Must be Located in the UNITED STATES or CANADA! - Native English speakers only please, must have great oral and written communication skills - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment and keep an ever growing list of client accounts in order - Detail oriented to complete and...
Skills: English