You will get a custom CRM built with your exact business workflow
Project details
Mosty CRMs force your business to work their way. I build CRMs that work YOUR way.
I designed and built a complete CRM from scratch for the U.S. title & escrow industry. I've designed architecture, schema, REST APIs, automated email/SMS/calling (Twilio, SendGrid), and an AI voice assistant(TEO) deployed and running in production on AWS today, handling sensitive customer data with auditable records.
What you get:
• Contacts, leads, and pipeline management designed around your sales process
• Email, SMS, and calling via Sendgrid and Twilio Integration (Integration can take some time)
• Automation rules: follow-ups, reminders, stage triggers
• Reporting dashboards your team will actually use
Best fit: real estate, title & escrow, agencies, and service businesses that have outgrown spreadsheets or generic tools like Follow Up Boss and want software shaped around how they already sell.
You'll get a working demo environment early, and we iterate from there. Clear communication, weekly progress, no surprises.
I designed and built a complete CRM from scratch for the U.S. title & escrow industry. I've designed architecture, schema, REST APIs, automated email/SMS/calling (Twilio, SendGrid), and an AI voice assistant(TEO) deployed and running in production on AWS today, handling sensitive customer data with auditable records.
What you get:
• Contacts, leads, and pipeline management designed around your sales process
• Email, SMS, and calling via Sendgrid and Twilio Integration (Integration can take some time)
• Automation rules: follow-ups, reminders, stage triggers
• Reporting dashboards your team will actually use
Best fit: real estate, title & escrow, agencies, and service businesses that have outgrown spreadsheets or generic tools like Follow Up Boss and want software shaped around how they already sell.
You'll get a working demo environment early, and we iterate from there. Clear communication, weekly progress, no surprises.
Programming Languages
JavaScript, Ruby/Ruby on Rails, TypeScriptCoding Expertise
Cross Browser & Device Compatibility, Performance Optimization, SecurityWhat's included
| Service Tiers |
Starter
$500
|
Standard
$1,500
|
Advanced
$4,000
|
|---|---|---|---|
| Delivery Time | 14 days | 30 days | 45 days |
Number of Revisions | 1 | 2 | 3 |
Design Customization | |||
Content Upload | - | ||
Responsive Design | |||
Source Code | - | - |
Frequently asked questions
About Usman
Senior Full Stack Engineer | RoR, Node | Custom CRM | AI Automations
Lahore, Pakistan - 4:54 am local time
What I do best:
• Custom CRM Development – Tailored CRM systems designed around your business workflows.
• Backend Development – Ruby on Rails, NestJS, Node.js, PostgreSQL, REST APIs, and GraphQL.
• AI Voice Agents – Lead qualification, appointment booking, and CRM updates via phone calls.
• AI Automations – n8n, OpenAI, Claude, and workflow automation solutions.
• Third-Party Integrations – Twilio, SendGrid, Stripe, Gmail, Microsoft 365, and Google services.
• AI-Powered Features – Chatbots, document search, knowledge bases, and smart assistants.
• Cloud & DevOps – AWS, Docker, CI/CD, monitoring, and scalable deployments.
• Full-Stack Development – React, Vue.js, JavaScript, and modern web applications.
Recent results: shipped an entire CRM solo on AWS, cut a client's server costs by about 30 percent, and broke a slow monolith into faster services. MS in Computer Science with an NLP thesis.
Tell me what you are building or fixing. I will reply with specific questions and an honest take on scope.
Steps for completing your project
After purchasing the project, send requirements so Usman can start the project.
Delivery time starts when Usman receives requirements from you.
Usman works on your project following the steps below.
Revisions may occur after the delivery date.
Workflow mapping
We walk through your sales process step by step. We will find lead sources, stages, follow-ups, team roles. So the CRM is designed around how you actually sell, not a generic template.
Data design & project plan
I design the database schema and feature plan, then share it for your approval with a clear delivery timeline. No surprises later.