Hire the Best Customer Service Representatives
in Romania

I’m a German native speaker with many years of experience in customer service and customer care. I specialize in email and chat support and in creating a professional, friendly customer experience. My strengths are clear communication, structured ticket handling, and staying calm and solution-oriented even in difficult situations. I have worked in different industries including e-commerce, tourism, telecommunications, insurance, and mobility. I also have basic experience with online marketing tools and I’m highly motivated to expand my skills. Written English: very good German phone support: no problem Location: Romania (1 hour time difference to Germany)

Hello! I'm Anca Ioana Bostan, a multilingual localization and customer support specialist with extensive experience in translation, content adaptation, and customer service across various industries. I am fluent in Romanian, English, and French, and I specialize in accurate, culturally relevant localization for websites, games, documents, and customer communications. With a 100% Job Success Rate, I ensure high-quality work, meeting deadlines, and maintaining exceptional client satisfaction. What I Offer: 🔹 Localization & Translation: High-quality translation and localization services for websites, games, and content between Romanian, English, and French—ensuring clarity, cultural adaptation, and linguistic precision. 🔹 Gaming & Technical Localization: Experience in adapting game texts, UI elements, and documentation for Romanian audiences, preserving meaning and engagement. 🔹 Customer Support & Back Office Assistance: Over 6 years of experience providing multilingual support for brands like Revolut and Airbnb—handling customer inquiries, accounts, and real-time troubleshooting via chat & email. 🔹 CRM & Content Management: Skilled in Salesforce, Confluence, and back-office operations—validating data, managing accounts, and optimizing workflows for businesses. 🔹 Multilingual Communication & Consulting: Fluent in Romanian, English, and French, facilitating seamless communication and collaboration across global markets. My Skills: ✔ Localization (Website, Gaming, Technical) ✔ Translation (Romanian-English-French) ✔ Customer Support (Chat & Email) ✔ CRM Management (Salesforce, Confluence) ✔ Back Office Operations & Data Validation ✔ Training & Troubleshooting ✔ Relationship Building & Development Why Work With Me? I bring precision, cultural awareness, and attention to detail to every project. Whether it's localizing game texts, translating business materials, or enhancing customer communication, I ensure quality, accuracy, and engagement in every task.

Romanian, Italian, English. I am a dynamic and multilingual professional with a rich and diverse background in customer service, language instruction, translation, and data analysis. Over the years, I have honed my expertise in managing customer relationships, teaching Italian to varied audiences, and providing precise translations. My skills in communication, cultural adaptability, and analytical thinking have allowed me to contribute effectively across industries and roles.

I'm a student, with medium experience in working with computers, Tech support to be more specific. Also, I have gained a lot of experience in my 1000+ hours working with customers . For me, working online is very versatile and it opens my horizons to a great future. "Communication is the key to success."

I help people and teams turn ideas into clear, usable, and great-looking websites and web apps. That can mean anything from a simple website to a full product with accounts, dashboards, and user flows. I work from early UX ideas and wireframes to polished, responsive UI, all built in Figma so it’s easy to move into development. WHAT I USUALLY WORK ON • Websites and landing pages • SaaS products and web applications • Dashboards and member areas • UX flows, wireframes, and clickable prototypes • Figma design systems and components WHAT CLIENTS TEND TO APPRECIATE • Clear, friendly communication • Clean, well-organized Figma files • Designs that look good and are easy to use • Reliable delivery and quick feedback If you need a website or a digital product designed and want it done in a clear, stress-free way, feel free to reach out.

With over two years of customer support experience, one year as a Romanian-to-English transcriber, and current work as a Project Manager, I bring a well-rounded skill set to the table. I specialize in managing operations, streamlining communication, and ensuring project delivery with precision and clarity. I’m proficient in platforms like Zendesk, Discord, FRONT, Gmail, Outlook, and live chat tools. Whether I’m solving customer issues, organizing workflows, or handling client communications, I do it with professionalism, speed, and empathy. As a transcriber, I consistently deliver over 90% accuracy, following strict formatting and time-stamping requirements. Fluent in both English and Romanian, I meet tight deadlines while maintaining high-quality standards. As a Project Manager, I coordinate schedules, manage inventory operations, and lead teams effectively under pressure. I’m detail-oriented, adaptable, and committed to driving results across every project I take on. Let’s work together to get things done right. Key Skills: - Project Management & Scheduling - Customer Support (Email, Chat, Social Media) - Technical Support & Issue Resolution - Transcription & Documentation (EN-RO) - Platform Proficiency: Zendesk, Discord, FRONT, Gmail, Outlook, - Team Coordination & Client Communication