Hire the best Customer Service Representatives in Romania

Check out Customer Service Representatives in Romania with the skills you need for your next job.

Clients rate Customer Service Representatives
Rating is 4.8 out of 5.
4.8/5
based on 147 client reviews
Magdalena O.
$35/hr
  • Trophy Icon Customer Service
  • Administrative Support
  • Customer Support
  • Calendar Management
  • Email Handling
  • Event Planning
  • General Office Skills
  • Helpdesk
  • Microsoft Office
  • Microsoft Excel

✅ Proactive, dynamic and results-oriented Executive Assistant with over 11 years experience. I have worked with startup executives, sole proprietors, individuals, and growth-minded small business owners. I have focused more on roles that implied administration, planning, project management and coordinating tasks and teams. I contributed to the expansion of the companies I worked for by creating new processes or improving existing ones, supporting team members in exceeding at their job, delivering excellent customer service and keeping all running tasks on track. I have a demonstrated ability to multi-task & prioritize with ease, excellent...

Razvan Nicolae O.
$30/hr
  • Trophy Icon Customer Service
  • Translation
  • Customer Support
  • English Tutoring
  • Romanian
  • Microsoft Office 365
  • Microsoft Active Directory
  • Technical Support
  • English to Romanian Translation
  • Romanian to English Translation

As an operational consultant with a strong background in tech support, I have a proven track record of driving sustainable improvements in KPIs such as customer satisfaction, time to resolution, and escalation rates. With excellent communication skills and strong organizational abilities, I have successfully coordinated operations, communication, and deliverables for teams of support engineers. I have also provided high-quality technical support to Microsoft customers over phone and email and worked with Microsoft partners and engineering support teams to continuously improve the escalation process. With my process creation and...

Vasile-Cosmin P.
$10/hr
  • Trophy Icon Customer Service
  • Experience Design
  • Shopify
  • Generative Design
  • Web Design
  • Data Entry
  • Virtual Assistant
  • Microsoft Excel
  • Customer Support
  • Email Marketing
  • Search Engine Optimization
  • Content SEO
  • Blog Content
  • Blog Writing
  • SEO Writing

Who am I? Hi, my name is Cosmin and I am from Romania. I am a native Romanian speaker and I am fluent in English. I am passionate about the online environment. I have a vast experience in the online environment having various jobs, from managing ads to Google Ads and Facebook Ads for various companies to content creation, designing ads, and writing blog articles. Throughout this period I have accumulated the experience and knowledge necessary to provide premium services and to create long-term business relationships based on respect, excellent communication with the client, and remarkable results. How can I help? - With content...

Marian P.
$6/hr
  • Trophy Icon Customer Service
  • Email Support
  • Online Chat Support
  • Microsoft Word
  • Hardware Troubleshooting
  • Translation
  • Romanian
  • Virtual Assistant
  • Live Chat Operator
  • English
  • English to Romanian Translation
  • Customer Support
  • Customer Satisfaction

Hi there, born and raised in Romania, native speaker, fast learner, and fast typer, if you need someone to help you with RO-EN, EN-RO related things feel free to message me.

Eniko P.
$10/hr
  • Trophy Icon Customer Service
  • Translation
  • Reports
  • Text Formatting
  • Data Entry
  • Website Translation
  • Technical Translation
  • General Transcription
  • Data Collection
  • Virtual Assistant
  • Content Writing
  • Creative Writing
  • SAP
  • Microsoft Excel
  • Researcher

I'm an HR professional with experience in the Accounts Payable and Financial Reporting fields and a strong background in people relations. I am an avid reader with a BA in translation and language interpretation.

Ariton R.
$15/hr
  • Trophy Icon Customer Service
  • Etsy Listing
  • Data Entry
  • Magento
  • Shopify
  • Administrative Support
  • Typing
  • Microsoft Office
  • Order Processing
  • Internet Research

Data entry expert Shopify Backend Joomla, Etsy listing Virtual Assistant. I am an organized person, I pay attention to details, and my experience will help me to make a very good job on every project that I need to do.

Cosmin L.
$12/hr
  • Trophy Icon Customer Service
  • Data Entry
  • Email Support
  • Ticketing System
  • English
  • Italian
  • Customer Relationship Management
  • Romanian
  • Internet Research
  • Customer Support
  • Technical Support
  • Administrative Support
  • Email Communication
  • Shopify
  • Online Chat Support
  • Content Writing
  • Scheduling

I am experienced in customer support / call center / content writing. I have vast experience in all these fields (roughly 10 years in customer support / 2 years as call center operator / 2.5 years as content writer) and I am adaptable, hard-working and a fast learner. I am flexible, can work fixed hours and deadlines as well.

Florin C.
$9/hr
  • Trophy Icon Customer Service
  • Google Docs
  • Product Listings
  • Microsoft Excel
  • Microsoft Office
  • Magento
  • Data Entry
  • WooCommerce
  • WordPress
  • Yoast SEO
  • Customer Support
  • Microsoft Word
  • Virtual Assistant
  • Virtual Assistance
  • Accuracy Verification
  • Romanian

I am a physicist by profession. Data entry specialist. Experienced with WordPress WooCommerce (setting up attributes, variations, SEO work). Magento, eBay, M2E Pro, BRIGHT PEARL, Customer Service, Virtual Assistant MS Office, Excel, Clickfunnels. Dedicated worker. I am available 8 - 10 hours daily, 7 days a week, a very strong work ethic.

Boris G.
$20/hr
  • Trophy Icon Customer Service
  • Virtual Assistant
  • Digital Marketing
  • Content Moderation
  • Facebook Marketing
  • Email Handling
  • French English
  • Blog Content
  • WordPress
  • Facebook
  • Social Media Management
  • Content Writing
  • Phone Communication
  • Phone Support
  • French

As a TOP RATED Freelancer (Top 10 % of Performers on Upwork), I am a very talented and honest worker with many years of experience in Virtual Assistance, Customer Care Representative and Digital Marketing. I know tips and tricks to deal with even the most difficult tasks and work on them with great output. Perfectly Bilingual (English-French), I am skilled in performing many administrative tasks and I can deliver quickly the most quality work. I am a fast learner, and I am constantly expanding my knowledge. I am also skilled in Market research (Market analysis, Internet research competition analysis,...) - Data entry (Excel, Google Sheets,...

Ioana Raluca S.
$20/hr
  • Trophy Icon Customer Service
  • Technical Support
  • Microsoft Azure SQL Database
  • Salesforce CRM
  • Microsoft Dynamics 365
  • HTML5
  • Office 365
  • Microsoft PowerApps
  • SaaS
  • Linux
  • Intercom
  • B2B
  • General Transcription
  • Transcripts

MOTIVATION | MINDSET | FREELANCING ____________________________________ These are not only words, this is what describe me, my experience in the past 4 years. Enterprising, curious, with the scientific spirit, ambitious and eager to grow professionally. This was my DRIVING FORCE. EXPERIMENTING | TESTING | LEARNING ____________________________________ This is what unites my work experiences. This is MY POINT OF STRENGTH! Believing in yourself is the key to your success and to others, selling yourself is the BEST product you can sell! I have no prejudices, I have no limits. If there is anything I can do, with which to help, I...

Daniela S.
$13/hr
  • Trophy Icon Customer Service
  • Virtual Assistant
  • Technical Translation
  • English to Italian Translation
  • Romanian to English Translation
  • Technical Support

I am an analytical and detailed freelancer offering all the experience acquired during my work. I'm an educated nurse with a passion for languages and for years trying to do my best in this field. Among my project and clients are: writing for blogs, proofreading for e-commerce companies, translations for agency and app. Recently I have started to gain experience in a different field in which my empathy helped me to rock, the one of the customer support for my family business. I learned to use communication / collaboration and management tools to efficiently carry out all my daily activities: teams, outlook mobile and desktop, Office 365...

Beatriz L.
$15/hr
  • Trophy Icon Customer Service
  • Zendesk
  • Email Support
  • Customer Support Plugin
  • Answering Product Questions
  • Answered Ticket
  • Communication Etiquette
  • Online Chat Support
  • SAP
  • Romanian
  • Translation
  • Bulgarian
  • Spanish
  • Catalan
  • Phone Support

Spanish and Bulgarian native lenguages. Good Romanian (live in Romania from 2013) , catalan (live and study in Barcelona 10 years) and good english. Responsabile quick learner. Customer support for marketplace, translate experience. Reply to the e-mails sent from customers or dropshippers all over the word. Acquaint products, e-mail handling process, aware of product and customers issue, have the ability to gather proof, describe accurately. Deal issue smartly, correctly, flexibly, dependently which can meet customers' satisfaction.

Alexandra M.
$6/hr
  • Trophy Icon Customer Service
  • Proofreading
  • Customer Support
  • Review
  • Microsoft Word
  • Microsoft Excel
  • Virtual Assistant
  • Data Entry
  • Email Communication
  • Google Docs

I am a very organised, detailed oriented freelancer. I have worked for 8 years in a call center ( the last 3 as Project Manager) and my main tasks were answering calls , e-mails , solving customer's complaints, translations form time to time and excel and word tasks. My English level is experienced and i also speak a little bit of french. Also I can handle data entry, proofreading and also VA tasks.

Lucian H.
$15/hr
  • Trophy Icon Customer Service
  • Virtual Assistant
  • Administrative Support
  • Data Entry
  • Researcher
  • eCommerce
  • Inventory Management
  • Order Processing
  • CMS Product Upload
  • Product Research
  • Trello
  • Asana
  • Translation
  • Microsoft Office
  • Google Docs

My name is Lucian Hosliag and I am a Computer Science College graduate with 5 years of experience in Virtual Assistant, Admin Assistant, Project Management tools, Data Entry, Internet Research, Blog Writing, Microsoft Office, G Suite, and Customer Support/Service. I possess a very high level of English proven by tests such as TOEFL. I am a fast learner as well as organized, tech-savvy, and efficient and I look forward to completing any tasks in a fast and reliable manner.

Adrian S.
$15/hr
  • Trophy Icon Customer Service
  • Cold Calling
  • Marketing Strategy
  • Adobe Photoshop
  • English to Romanian Translation
  • Romanian to English Translation
  • Sales
  • Transcripts
  • Customer Support
  • Phone Support
  • Call Handling
  • Order Tracking
  • Checking Order Status
  • Email Handling
  • Online Chat Support

Welcome to my profile! I'm open to any offers when it comes to working for customer care, I'm open to jobs that imply translations from English to Romanian or Romanian to English (I’m native romanian). Reasons to work with me: - Native romanian writing skills -Strict adherence to deadlines -Detail oriented

Vlad A.
$45/hr
  • Trophy Icon Customer Service
  • Public Relations
  • Business Consulting
  • Business Management
  • Business Continuity Plan
  • Project Risk Management
  • Operations Management
  • International Business
  • Corporate & Business Development
  • Business Coaching
  • Project Management
  • Human Resources Strategy
  • Administrative Support
  • Communication
  • Market Planning

Business management background in activities related to Logistics, Operations & Project Management My main goal is to deliver in a timely manner, high-quality services for global entities which require state-of-the-art business management counseling. As I'm fairly new to Upwork, I've set my hourly fee lower than what I usually charge, in order to gain experience within the Upwork community. Below you can find some of my project achievements as Relationship Manager - ACSS - Deliver in a timely manner positive results improving the client satisfaction metrics and retention rate. - Drove customer recovery across all products, services,...

Alexandra B.
$40/hr
  • Trophy Icon Customer Service
  • Scrum
  • Project Management
  • Product Management
  • Technical Support
  • Agile Project Management
  • Software Development
  • Product Strategy

With over 8 years of expertise in the IT industry, I have honed my skills as a dedicated and results-driven Product Manager/Product Owner. I am highly skilled in building and maintaining positive relationships with stakeholders and clients, and I possess a strong ability to communicate effectively and collaborate with cross-functional teams in an international setting working on highly scalable enterprise applications with millions of users. My experience has taught me to be an adaptable problem-solver, and I am able to think creatively to find solutions to complex customer needs. I am confident in my ability to drive customer satisfaction...

Iulia M.
$45/hr
  • Trophy Icon Customer Service
  • YouTube Marketing
  • Social Media Content
  • Social Media Marketing
  • Copywriting
  • UX Design
  • Shopify Theme
  • Shopify
  • eCommerce

📞 Free Helpful Consultations 📞 No sales calls - You may just have some questions :). Just invite us to your job! ✅ If you are looking to create, transform, improve or fix your current Shopify e-commerce - choose our team. While new to Upwork we cater up to 7+ years of experience in developing Shopify stores. We work remotely on different time zones so feel free to reach out at your convenience! Enjoy: 📌 high quality services always, as we never part ways with a customer until his store is the best it can be! 📌Clients describe us as trustworthy, transparent and problem fixers. 📌 Competitive prices - considering today’s economy we...

Baldovin A.
$60/hr
  • Trophy Icon Customer Service
  • LinkedIn Development
  • Brand Consulting
  • Sales Copy
  • Price & Quote Negotiation
  • B2C Marketing
  • Business with 1-9 Employees
  • Sales
  • Management Skills
  • Relationship Management
  • Email Marketing Strategy
  • Retail
  • Branding
  • Company Research
  • Lead Generation
  • B2B Marketing
  • Cold Calling
  • Data Scraping

I am a sales transformation specialist with a demonstrated history of working with multinational companies. I have a positive outlook and hands on approach to creating revenue growth strategies and have served a wide range of clients across the technology, SaaS, translation, international import/export, manufacturing, advertising & marketing, retail, and financial services industries. Some of my specialties are: - Sales Strategy (Roles/Responsibilities, Hubspot Efficiency, and Territory Management/Design) - Sales Process & Structure (Strategy Formation/Implementation, Resources/Capabilities/Core Competencies, and Branding/Messaging) -...

Irena L.
$50/hr
  • Trophy Icon Customer Service
  • Virtual Assistant
  • Italian
  • Customer Support
  • Account Management
  • Telephone Handling
  • Phone Support
  • Project Management
  • English to Romanian Translation
  • Romanian to English Translation

I am a bilingual (Romanian-Italian) Account Management and Customer Service professional with project management and leadership skills. When you decide to hire me you hire someone that will be loyal, trustworthy, will go above and beyond the call of duty constantly. You'll have a team player, dedicated towards the success of your business with the experience necessary to be an A+ team member, with over 20,000 hours worked on Upwork so far and 9 years Customer Service and Account Management experience. I'm a law graduate, fluent in English, Italian and Romanian, I'm a fast learner, I'm independent, organized and I can work with little to no...

Adriana N.
$35/hr
  • Trophy Icon Customer Service
  • Call Center Management
  • Translation
  • Training
  • Quality Control
  • Training & Development
  • HR & Business Services
  • Project Management
  • Operations Management
  • BPO Call Center
  • Customer Service Training
  • Customer Service Analytics
  • Customer Satisfaction

Customer Oriented, Fast Learner, Adaptable to changes, Proactive, Management Skills, Good Communicator

Cotinghiu I.
$80/hr
  • Trophy Icon Customer Service
  • Technical Support
  • OKTA
  • CloudApp
  • Sass
  • Cloud Security Framework
  • OAuth
  • Single Sign-On
  • User Authentication
  • Multi-Factor Authentication
  • RESTful API
  • Security Assertion Markup Language
  • User Identity Management
  • Provisioning

Current role takes me across multiple international businesses which require multiple layers of knowledge and expertise when addressing any trivial project. Fully comfortable with multi tier deployments, excellent communication and delegation skills. Fast to deliver on short deadlines. I can identify as a DevOps (P)AM /AM/IAM oriented given my OCC certification from Otka.. Fully comfortable working with Okta/AzureAD/PingFederate Custom SSO Deployments where standard configurations are not a problem.(SAML/oAuth/OIDC/WS-Fed) Security and authentication management is a given for any conversation and enablement. If On-premise resource...

Valentin N.
$35/hr
  • Trophy Icon Customer Service
  • Apache NiFi
  • Critical Thinking Skills
  • SQL
  • Communications
  • Leadership Skills
  • PostgreSQL
  • Digital Marketing
  • Kanban Methodology
  • Customer Support
  • Digital Project Management
  • Agile Project Management
  • Project Management
  • Jira
  • Project Logistics
  • Scrum
  • Figma
  • Insurance
  • Data Entry
  • Data Migration

Self motivated individual with years of experience in sales, managing staff, clients and organizing activities resulting in smooth daily operations. Fast learner, trilingual and computer literate, can accommodate really fast to any working environment and can over-perform under high pressure. Going through a Full Stack Web Dev course and Scrum training and aspiring for a Project Manager role.

Vali B.
$40/hr
  • Trophy Icon Customer Service
  • WordPress
  • HTML5
  • CSS 3
  • PHP
  • Magento
  • Linux System Administration
  • Zabbix
  • Nagios Core

Diligence and passion have guided me to this field and I'm among the happy campers that actually do what they love.

Geanina E.
$10/hr
  • Trophy Icon Customer Service
  • Data Entry
  • Travel Planning
  • Administrative Support
  • English
  • Virtual Assistant
  • Microsoft Office
  • Romanian
  • Customer Support
  • Travel Agent
  • Content Writing
  • QGIS

I am a hard worker and I am always eager to learn and experience new things in my professional and personal life. Through my work-related and educational experience, I have expanded my abilities to provide excellent services in a professional manner. My background in the people service industry (travel agent and customer support) has equipped me with superior organizational facilities and time management skills. I have outstanding problem-solving skills that allow me to respond to customers’ complaints or issues in a professional manner. Diligence and efficiency are my keywords which are reasons enough for me to do an amazing job

Esther A.
$10/hr
  • Trophy Icon Customer Service
  • Virtual Assistance
  • Graphic Design
  • Project Management
  • Scheduling
  • Active Listening
  • Canva
  • Video Editing
  • Outbound Sales
  • Marketing Strategy
  • Problem Solving
  • Communication Skills
  • Critical Thinking Skills
  • Adobe Photoshop

Arrgh! That is the sound of you groaning when you look at the full list of unmarked items on your To-Do list. Well, it’s time to eliminate those groans with me, your invisible office from start to finish. A star helper, I am highly professional, detailed, and ready to go. If you are serious about reaching new professional heights for you/your business then, LOOK NO FURTHER. I would be happy to help you with: • Creating an easy, clear, and organized workflow for you or your business by handling administrative tasks. • Delivering your ideas to the world in an attractive package with inspiring and aesthetically pleasing custom designs. •...

Tomuta P.
$20/hr
  • Trophy Icon Customer Service
  • Microsoft Office
  • Marketing Data Analytics
  • Sales Management
  • Team Management
  • Problem Solving
  • Sales & Marketing
  • Market Research
  • B2B
  • Company Research
  • Microsoft Excel
  • Agile Project Management
  • Project Management
  • IT Management
  • Management Skills

Analysis skills, Problem solving, Teamwork, willing to learn new things for professional development As a Project Manager at DX Software, we aim to provide high quality blockchain and web development service to companies and invidiuals all around the world. With a 100% remote team of experts we aim to turn ambitious dream into reality and make a difference in the tech world. With years of experience in both Management and Sales, and an academic background in Software Development, I now serve as the Lead Project Manager of DX Software.

$NaN/hr

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