Hire the Best French Specialists
in the Philippines

Hi / bonjour! My name is Ydex Linda Magou I am a French native. Throughout the 7 years of experience, I have worked as a sale customer support, HR Generalist, Data Entry Specialist and the the shared service filed. The languages I covered have always been French and English via calls, email, chats, knowledge base translations in both languages. I am more than confidence that I will be able to add value in most areas in English or French mostly when it comes to interacting with customers. I am hard working, flexible and adaptable. I like listening to people, lecture, music, traveling and cooking. It will be an honor to have the opportunity to share my experiences with your as I am sure we will build greats think and I am also excited to also learn from you. I can wait to work with you Regards, Linda Magou

-Interview recruiter with 1 year of experience, working mostly in French and also in English, specializing in high-quality job placements across France, Switzerland, and Luxembourg. -Virtual Assistant with 2+ years of experience supporting a French company across administrative and social media operations. Proficient in Notion, Figma, and Buffer, among other tools. Responsible for managing social media presence across Facebook, Instagram, X (Twitter), and LinkedIn — including content scheduling, cold outreach campaigns, and community engagement. Also handled calendar management, business meeting coordination, and appointment booking. -During 7 years, I worked for a small company called Surplus Industriel in Quebec, Canada. My responsibilities included managing online auctions through the Bidspotter website. I would capture pictures of industrial, pharmaceutical, or food processing machinery, research product descriptions, and formulate pricing. I also engaged with significant clients, such as Canimex, with whom we collaborated to sell their machinery during our auctions. My duties were diverse, involving client meetings, bilingual customer service via phone and email, as well as post-sale support in both English and French through telephone and email. ABOUT ME: I am genuinely passionate about foreign cultures, geography, new technologies, international politics, popular culture, and history. My diverse knowledge, combined with my background and resourcefulness, will be effectively utilized in the execution of my work, contributing to the overall development of your company.

With over 15 years of experience, I specialize in customer service, technical support, training, and quality assurance in both French and English. My expertise includes: Email and Chat Support Inbound and Outbound Calls Sales Technical Support Training and Quality Analysis I am proficient with tools like: Hubspot, Chargify, Service now, Salesforce, SAP, Armada, Word, Excel, Outlook, Adobe Photoshop, Java with Eclipse, social media marketing, and computer networking. I personally handle all projects, ensuring that your work is never outsourced. I am committed to delivering the highest quality of work and will not consider a project complete until you are 100% satisfied. Awards and Recognition: Aditya Birla Minacs: Monthly Reward and Recognition TCL Online Services Inc: Best Improvement Agent 2012, Best Agent of the Year 2013 Telus Philippines: Best Agent of the Month for November and December 2016 Accenture Philippines: Twice awarded Best Agent for the Quarter in 2018

E-commerce & Shopify Specialist | Product Listing, Order Tracking, Customer Support & Creative Ads If there’s one thing I’ve learned working with Shopify brands, it’s this: a store can look great, but without smooth operations and reliable customer support, conversions drop fast. That’s where I come in. I help Shopify businesses run cleaner, faster, and more profitably by taking care of the things most store owners don’t have time for product listings, order tracking, customer support, and creative updates that make your brand feel trustworthy and professional. Here’s what I do best: ✔ Shopify Management – setting up pages, improving layouts, fixing small issues, and making stores feel easy to shop. ✔ Product Listing & Optimization – clear titles, clean descriptions, proper pricing, and SEO-friendly formatting. ✔ Order Tracking & Fulfillment – checking shipment status, flagging delays, processing refunds/replacements, and keeping everything organized behind the scenes. ✔ Customer Support (Shopify + Hostinger) – handling inbox tickets, responding to messages using DeepL + ChatGPT for accuracy, and keeping customers updated with return forms and tracking links. ✔ Creative Ad Editing – improving product images, before/after comparisons, testimonials, and clean branded visuals for ads. ✔ Social Engagement – replying to IG/FB messages, comments, and keeping communication warm, polite, and on-brand. What makes clients stick with me is simple: I care about the whole customer journey. Not just the product page. Not just the ticket. Not just the order. Everything in between. I’m organized, detail-oriented, and I don’t disappear. Whether it’s tracking an order that’s been stuck for 2 weeks, updating a product page for better conversion, or helping a customer who’s frustrated, I handle things calmly and get them done right. If you’re looking for someone who can step in, take ownership, and help your Shopify brand run smoother while saving you time and lifting stress off your plate I’d love to be that person for you. Let’s build something solid together.

Over 13 years of experience in Lead Generation and Prospect Research, assisting in building highly effective, verified lists of prospects for agencies, founders, and expanding businesses. I am an expert in generating quality B2B leads. I guarantee that each contact will be both relevant and verified. My work helped many startups, agencies, and even already established companies get high-quality researched data. 🔎 What I Do Best: ✔ B2B Lead Sourcing & Prospect List Building ✔ Targeted Research for Agencies, Coaches, SaaS, E-commerce & more ✔ Email Acquisition + Multi-step Verification (0% bounce on delivery) ✔ CRM-Ready Lead Formatting (Google Sheets, Excel) ✔ Full Contact Data: Emails, LinkedIn, Owners, Decision Makers, Titles, Locations, etc. 📌 What I Deliver: ✔ 100% niche-targeted prospect lists ✔ Verified emails (multiple-step validation) ✔ Decision makers only (Owners, CEOs, CMOs, Directors) ✔ Weekly output: 150–200+ leads ✔ Clean, organized, outreach-ready data 🛠 Tools I Use Daily: Apollo • Snov io • ZoomInfo • Clearbit • Hunter io • RocketReach • ContactOut EmailListVerify • Verifalia • EmailListValidation If you need reliable weekly lead output for your campaigns, I’m here to support your growth. Let’s do some amazing work together!

9+ years of experience as Remote Desktop support for several MSP in the USA, Canada, UK and Australia that provides technical and helpdesk support for both Mac and Windows in consumer and business clients - Microsoft Certified IT Professional - Microsoft 365 Certified Fundamentals With experiences from these platforms - Operating Systems: Windows 7/8/10/11 and Mac OSx | Windows Servers - Microsoft Office 365 Administration (Exchange Online | SharePoint | DNS| PowerShell | OneDrive | Teams, Migration) - Okta administration: provisioning and de-provisioning of end-users, the assigning of apps, the resetting of passwords, and the overall end-user experience. - Microsoft Windows Server System administration skills, including knowledge in Active Directory Configuration and Management. - Troubleshooting different IT-related problems from standard and line of business applications. Devices and computers, Exchange, Virus Removal, Windows updates, Networking, Printers, Scanners, and Remote Desktop Services. - Remote Monitoring and Management: ConnectWise, Ninja RMM, Syncro,Addigy, Barracuda, LabTech, Solarwinds, Kaseya BMS, Kaseya VSA, Continuum, Autotask, and Sycnromsp - Remote support tools : GotoMeeting | ScreenConnect | LogMeIn | TeamViewer| LabVNC | Kaseya, join.me, bomgar, Splastop, Barracuda - Storage: OneDrive, Google, Box, Drobbox - Antivirus : Webroot, Sophos, Avast etc. - CRM: Salesforce, Zendesk, Freshdesk, Zoho Crm - IT Documentation: IT Glue, Confluence, DocuWiki, and Autotask - Voip: RingCentral, 3cx, Bria, Oitvoip -Other tools: Duo, Auvik, BrightGauge, Deep Instinct, Huntress Labs, Okta - Great communication skills, both verbal and written in English and French(Native)