Hire the Best German Specialists
in the Philippines

Bilingual German/English Customer Support Specialist with over 8 years of BPO experience, including Team Leader roles. I provide high-quality support via Email, Live Chat, and Phone, ensuring seamless communication for German & English-speaking clients. Core Competencies: Customer & Technical Support: Zendesk expert, outbound/inbound calls, troubleshooting, and sales support. Language Services: Native German (read/write/speak), Fluent English, Translation (EN↔DE). Technical Skills: WordPress (installation, design changes, templates), HTML/PHP, MS Office, Data Entry & Mining. I am ready to help streamline your support operations or manage your technical tasks efficiently. Let’s discuss how I can add value to your project. Thank you for making my freelancing career possible! SKILLS: - Native in German (read/write/speak) - Fluent in English (read/write/speak) - Average in Tagalog (read/write/speak) - Zendesk Experienced - Customer Support - Outbound Call - Email Support - Phone Support - Online Chat Support - Email Communication - Proficient in Windows OS, MS Office - Wordpress Installation - Changes on design, templates, Addons in Wordpress - replace content and images in Wordpress - templates editing (html/php) - long-term cooperation - Work exclusively remote - Computer Software Repair - Information Technology knowledge and experience - Experience in Sales (Sales Associate in BPO Company) - Experience in Technical Support (1. American Cable 2. Multilinguist Player Support Associate in BPO Company) - Total Yrs. Of Experience in BPO (+-8 Yrs.) - Experienced TeamLeader in the BPO industry - Data Entry - Virtual Assistant - Research work - Information and Data Gathering and Entry - Encoder EDUCATION: Secondary: Goetheschule Contwig, Germany 2005-2009 St. Catherine Academy, Capiz 2010-2011 Jose Rizal University HS, Manila 2011-2012 Jose Rizal University College, Manila 2012-2013 Elementary: Grundschule Dellfeld, Germany 2001-2005

I help German and EU small businesses maintain accurate, organized, and tax-advisor-ready bookkeeping. With experience supporting sevDesk users and German bookkeeping workflows, I focus on transaction reviews, reconciliations, VAT-related bookkeeping support, and maintaining clear documentation that helps business owners and tax advisors work more efficiently. **Services & Expertise** ✅ Full-cycle bookkeeping support for German and EU businesses ✅ sevDesk bookkeeping and account review ✅ SKR04 account review and transaction categorization support ✅ Reverse-charge and OSS bookkeeping support ✅ Draft VAT summaries and bookkeeping reports for tax advisor review ✅ Invoice and receipt organization with audit-ready documentation ✅ Bank, Wise, Stripe, PayPal, and GoCardless reconciliations ✅ Excel and Google Sheets reporting ✅ DATEV-ready exports and structured bookkeeping datasets ✅ Bookkeeping clean-up and historical transaction reviews **How I Can Help** I focus on maintaining accurate bookkeeping records, identifying inconsistencies that may require attention, and organizing supporting documentation for efficient review by your Steuerberater or accounting professional. My goal is to provide reliable bookkeeping support, transparent documentation, and well-structured financial records that help simplify month-end and year-end reporting processes. **Why Clients Work With Me** • Strong experience with sevDesk bookkeeping workflows • Detail-oriented transaction and VAT-related reviews • Organized documentation and audit trails • Clear communication and proactive issue flagging • Reliable support for growing German and EU businesses If you need organized bookkeeping, accurate reconciliations, and well-documented financial records, I would be happy to discuss how I can support your business.

Hello! I'm Alfred Lagmay, a native German speaker with C2 proficiency in English, specializing in large-scale data entry and research projects. With over 12 years of experience and a 100% success rate on Upwork, I bring precision and creativity to every project. What I Offer: Fluent Translation & Localization: Delivering accurate, culturally nuanced translations for marketing copy, technical documents, websites, apps, and more. My localization expertise ensures your content resonates with your target audience. Compelling Copywriting & Proofreading: Crafting engaging, error-free content that drives results. My eagle-eye proofreading guarantees flawless deliverables, from blog posts to polished manuscripts. Subtitling & Transcription: Creating precise, viewer-friendly subtitles for films and videos, syncing tone and timing perfectly. Expert in transcribing videos between German and English. Data Entry & Research: Providing organized, efficient results for complex projects, with expertise in domains like Government, Film, Music, Health, and many more. Tools & Technologies: Proficient with rASK, Synthesia, and Weblate for localization, among others. Why Choose Me? Flexible and adaptable to your company's workflow. 100% engagement during contracts with NDA-based security if required. Committed to delivering high-quality results on time. I'm excited to take on new and interesting challenges. Let's work together to make your project a success! Best regards, Alfred Lagmay

I'm a German native living in the Philippines and I write and speak English & German fluently. My native Language is German and my Passions are Research, Marketing & Sales. My Strengths are in communication between Company Owners, Manager or Clients in English or German and executing tasks in German & English. Research, Data Annotation, Data Entry, Sales, Marketing, Customer Support & Service, Keyword Research, Amazon Listing Optimization, Market Research, Link Building, SEO Writing & Translations for German and English speaking Markets are my Experiences. After running my own Companies in 3 Continents for more than 20 Years, I'm helping now for 10+ years Start-ups and established Companies - as proactive Freelancer - to reach their Goals, using my Skills & Experience in different Areas and Lines of Business.