Hire the Best German Specialists
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Born and raised in Germany, I have globally worked and studied; taking on leadership and management roles. Today, I am a seasoned SEO expert, SEO optimized content creator and SEM specialist, offering German and English SEO strategy development + execution and high-return SEM management. What I Offer: SEO-Optimized Content Creation: I craft engaging and compelling content that not only resonates with your audience but also boosts your search engine rankings. My services include on-page SEO optimization and comprehensive keyword research to drive organic traffic. High-Return SEM Management: From campaign setup to performance tracking, I manage all aspects of your SEM efforts, including ad copywriting, keyword research, bid management, and budget optimization. My goal is to maximize your ROI and provide clear, actionable insights through detailed analytics.

Hello! I'm Alfred Lagmay, a native German speaker with C2 proficiency in English, specializing in large-scale data entry and research projects. With over 12 years of experience and a 100% success rate on Upwork, I bring precision and creativity to every project. What I Offer: Fluent Translation & Localization: Delivering accurate, culturally nuanced translations for marketing copy, technical documents, websites, apps, and more. My localization expertise ensures your content resonates with your target audience. Compelling Copywriting & Proofreading: Crafting engaging, error-free content that drives results. My eagle-eye proofreading guarantees flawless deliverables, from blog posts to polished manuscripts. Subtitling & Transcription: Creating precise, viewer-friendly subtitles for films and videos, syncing tone and timing perfectly. Expert in transcribing videos between German and English. Data Entry & Research: Providing organized, efficient results for complex projects, with expertise in domains like Government, Film, Music, Health, and many more. Tools & Technologies: Proficient with rASK, Synthesia, and Weblate for localization, among others. Why Choose Me? Flexible and adaptable to your company's workflow. 100% engagement during contracts with NDA-based security if required. Committed to delivering high-quality results on time. I'm excited to take on new and interesting challenges. Let's work together to make your project a success! Best regards, Alfred Lagmay

I help German and EU small businesses maintain accurate, organized, and tax-advisor-ready bookkeeping. With experience supporting sevDesk users and German bookkeeping workflows, I focus on transaction reviews, reconciliations, VAT-related bookkeeping support, and maintaining clear documentation that helps business owners and tax advisors work more efficiently. **Services & Expertise** ✅ Full-cycle bookkeeping support for German and EU businesses ✅ sevDesk bookkeeping and account review ✅ SKR04 account review and transaction categorization support ✅ Reverse-charge and OSS bookkeeping support ✅ Draft VAT summaries and bookkeeping reports for tax advisor review ✅ Invoice and receipt organization with audit-ready documentation ✅ Bank, Wise, Stripe, PayPal, and GoCardless reconciliations ✅ Excel and Google Sheets reporting ✅ DATEV-ready exports and structured bookkeeping datasets ✅ Bookkeeping clean-up and historical transaction reviews **How I Can Help** I focus on maintaining accurate bookkeeping records, identifying inconsistencies that may require attention, and organizing supporting documentation for efficient review by your Steuerberater or accounting professional. My goal is to provide reliable bookkeeping support, transparent documentation, and well-structured financial records that help simplify month-end and year-end reporting processes. **Why Clients Work With Me** • Strong experience with sevDesk bookkeeping workflows • Detail-oriented transaction and VAT-related reviews • Organized documentation and audit trails • Clear communication and proactive issue flagging • Reliable support for growing German and EU businesses If you need organized bookkeeping, accurate reconciliations, and well-documented financial records, I would be happy to discuss how I can support your business.

PROFESSIONAL SUMMARY Customer Support Specialist and Virtual Assistant with 2+ years of experience in customer service, administrative support, and e-commerce operations. Experienced in handling customer inquiries, managing Shopify orders, processing refunds and replacements, tracking shipments, and providing professional email support. Skilled in Shopify Admin, Zendesk, Etsy Seller Dashboard, Google Workspace, Microsoft Office, and CRM systems. Recognized for strong communication skills, attention to detail, and a customer-first approach that helps improve satisfaction and build long-term customer loyalty. CORE COMPETENCIES Customer Service (Email, Chat & Ticket Support) Shopify Order Management Refunds, Returns & Replacements Shipment Tracking & Logistics Coordination Zendesk & CRM Tools Etsy Seller Dashboard Gmail & Google Workspace Microsoft Office (Excel, Word, Outlook) Data Entry & Database Management Administrative Support Product & Order Management Documentation & Record Keeping Problem Solving Time Management Attention to Detail PROFESSIONAL EXPERIENCE Freelancer (Upwork) Virtual Assistant | Customer Support | Data Entry Specialist June 2014 – Present (Remote, Part-Time) Respond to customer inquiries via email, chat, and customer support platforms. Process refunds, replacements, exchanges, cancellations, and order modifications using Shopify. Track shipments and coordinate with fulfillment partners to resolve delivery issues. Handle customer concerns with professionalism, empathy, and accuracy. Maintain customer records and support documentation using Google Sheets and CRM tools. Perform data entry, data verification, and spreadsheet management with a high level of accuracy. Ensure all communications align with each client's brand voice and service standards. Administrative Aide Local Government Unit of Malaybalay City May 2021 – July 2022 Managed incoming calls, correspondence, and administrative records. Organized HR files, leave applications, and confidential government documents. Prepared reports, maintained office records, and assisted with scheduling. Provided administrative support to ensure efficient office operations. Receptionist / Secretary Matrix Laboratory L.L.C. | Dubai, U.A.E. June 2012 – March 2019 Managed front desk operations and handled client communications. Prepared invoices, reports, and payment records. Maintained attendance records and administrative reports using Microsoft Excel and Word. Coordinated daily office operations while providing excellent customer service. Telemarketing Officer Centro Supersales Inc. April 2011 – April 2012 Conducted inbound and outbound sales calls. Promoted products and services to prospective customers. Processed telephone orders and updated customer records. Scheduled appointments and completed follow-up calls. Office Clerk Bukidnon Development Multi-Purpose Cooperative Assisted with customer inquiries and administrative tasks. Organized office files and maintained accurate records. Supported daily office operations and documentation. On-the-Job Trainee (Clerk) Bukidnon Cooperative Bank June 2009 – March 2010 Assisted with daily banking documentation and record management. Organized files, balanced records, and maintained inventory systems. Responded to customer inquiries and supported office staff with administrative duties. EDUCATION Bachelor of Arts in Economics Bukidnon State University 2006 – 2010 CERTIFICATIONS Shopify Virtual Assistant Training Microsoft Excel for Business Data Entry & Virtual Assistance Essentials TECHNICAL SKILLS Shopify Admin Zendesk Etsy Seller Dashboard Google Workspace Google Sheets Microsoft Excel Microsoft Word Gmail CRM Systems Data Entry Order Management Shipment Tracking PROFESSIONAL STRENGTHS Excellent Written English Communication Customer Relationship Management Problem Solving Attention to Detail Highly Organized Fast Learner Reliable and Self-Motivated Confidentiality & Professionalism Ability to Work Independently and Remotely

🚀 Top-Rated Data Entry & Lead Generation Expert | Web Research Specialist Are you looking for a reliable professional who can deliver accurate data, high-quality leads, and detailed research to help grow your business? I'm Hannah C. Villegas, a dedicated Data Entry Specialist, Lead Generation Expert, and Web Research Professional with over 4 years of experience helping businesses streamline operations, build targeted prospect lists, and maintain organized databases. I specialize in providing accurate, efficient, and results-driven support so you can focus on scaling your business while I handle the details. ⭐ Services I Offer: ✔ Data Entry & Data Processing ✔ Lead Generation (B2B & B2C) ✔ LinkedIn Lead Research ✔ Web Research & Market Research ✔ Email List Building ✔ Finding Verified Business Emails ✔ Data Mining & Data Scraping ✔ CRM Data Management ✔ Product Research ✔ Microsoft Excel & Google Sheets Management 🛠 Tools & Platforms: ✅ Microsoft Excel ✅ Google Sheets ✅ Microsoft Word ✅ LinkedIn ✅ CRM Systems ✅ Online Research Tools Why Clients Hire Me: ✔ 4+ Years of Professional Experience ✔ 100% Accurate and Organized Work ✔ Fast Turnaround Time ✔ Strong Attention to Detail ✔ Excellent Communication Skills ✔ Reliable, Honest, and Deadline-Oriented ✔ Client Satisfaction is My Priority I am committed to delivering high-quality work that exceeds expectations. Whether you need lead generation, web research, data entry, or database management, I am ready to help your business succeed. 📩 Let's discuss your project

EXPERIENCED BILINGUAL (English-German) SALES MANAGER/ ACCOUNT MANAGER; CUSTOMER AND TECH SUPPORT GURU Motivated and detail-oriented sales and customer service professional with seventeen years of sales, customer service, and supervisory experience seeking a sales or customer service position. Seeking an opportunity to apply my advanced knowledge and experience of sales and customer service.