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Are you someone who is looking for a well-rounded Virtual Assistant & Translator You might want to collaborate me. What services I can offer? 🇮🇹 Native Italian Speaker English to Italian Translator & vice versa 💻✨ Slides and PowerPoint Presentations Designer 📷 Photo and Video Editor ( Facebook and IG Content Creator) 📫 Email and Social Media Management (Gmail, Facebook, Instagram and Twitter) 📆 Appointment Setter, Calendar and Schedule Management 🕵🏻‍♂️ Research 👩‍💼 Customer Service experiences WHY CHOOSE ME OVER OTHER FREELANCERS? ✅ Client Reviews: I focus on providing VALUE to all of my Clients and Earning their TRUST. The Client Reviews and Feedback on my Profile are critical to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients amazed. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Resilience: Reach out to any of my Current or Former Clients and ask them about my resilience. Any issue that my Clients face, I attack them head-on and find a SOLUTION. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my Client's situations. What can you expect from me? 🌹Amazing level of attention to details. 🌹 Exceptional Work Ethics 🌹Passion for going above and beyond to meet my client’s expectation. 🌹 Enthusiasm for working hard & give my best at every aspect of the job. 🌹 Will to learn & improve my overall skills in a professional manner. 🌹 Integrity and Flexibility with a ‘can do’ attitude. ‼️ Also with average quality of equipment to deliver quality result ‼️ ✅ Desktop Intel Core i5 4th Gen - 8gb RAM - 500gb Storage (250gb Hard Disk, @50gb Back-up Drive) ✅ Webcam HD 1080P ✅ Headset with mic 🙋I am eager to work with you to provide reliable, consistent, and high-quality services to your business or culture. Please contact me, so we can discuss how we can work together to meet your business needs FULLY!

If your work is built around helping people learn—whether you’re teaching in the classroom, running a coaching program, or building digital learning products—your materials should look as strong as the message behind them. That’s where I come in. I design high-quality, engaging learning resources that are not only beautiful—but also structured, easy to follow, and ready to use or sell. My specialty? Helping educators, coaches, and learning brands turn ideas into clear, interactive, and well-designed learning experiences using tools like Canva, PowerPoint, WordPress, LearnDash, Wayground, and Moodle, combined with strong curriculum design and instructional strategy. What I Do • Curriculum Design Clear, engaging, and structured learning programs that make education effective and easy to follow. • Lesson Materials & Visual Learning Resources Beautiful and classroom-ready materials created in Canva and PowerPoint that support real learning. • Learning Platform Setup & Course Organization Experience working with WordPress, LearnDash, Wayground, and Moodle to organize lessons, quizzes, and interactive learning content. • Interactive Learning Activities Worksheets, quizzes, slides, and student activities designed to keep learners engaged and improve understanding. • Teacher-Friendly Educational Resources Clean layouts, clear pacing, and well-structured learning flow that teachers and trainers can easily use. • Digital Products for Teachers Pay Teachers & Etsy I help educators create materials that are polished, professional, and ready to sell online. • Coaching Program Content Design Development of workbooks, modules, guides, templates, and learning materials for coaching and training programs. • Turning Your Recordings Into a Full Program I transform recorded videos or webinars into structured learning programs, including: - Clean transcriptions - Structured syllabus and lesson flow - Assessments, quizzes, and worksheets What It’s Like to Work With Me • Learning-first approach. Everything I create is designed with real learners in mind. • Organized, reliable, and detail-focused. Your content will be polished and ready to use. • A true collaborator. I work like a partner, not just a designer—I care about your learners, your clients, and your results. Let’s create learning materials that are beautiful, effective, and built with purpose.

Are you seeking top-notch customer support to enhance your customer service, retention strategies, and administrative support? Look no further! With over 16 years of unwavering dedication to customer satisfaction, I've honed my skills to provide exceptional service. My additional 6 years of freelancing in e-commerce and drop shipping make me a unique asset to your business. Why Choose Me: ✅ Extensive Experience: With over a decade of experience in customer service, I've mastered the art of delivering top-tier support. Additionally, my 4-year stint as a customer retention specialist has allowed me to excel in retaining and delighting customers. ✅ E-commerce Expertise: I understand the intricacies of e-commerce and dropshipping businesses. My hands-on experience in this industry equips me with insights to optimize customer interactions and boost sales. ✅ Retention Strategies: I specialize in devising and implementing customer retention strategies that foster long-term relationships. I can help reduce churn rates and boost customer lifetime value. ✅ Virtual Assistance: As a virtual assistant, I'm proficient in handling administrative tasks, order processing, inventory management, and more. My goal is to ease your workload, allowing you to focus on strategic aspects of your business. ✅ Tech-Savvy: I'm well-versed in using CRM tools, e-commerce platforms, and various customer support systems to provide efficient service and track customer interactions. Client-Centric Approach: My primary focus is to ensure your customers are not just satisfied but delighted with their experience. I'm committed to maintaining a positive brand image and contributing to your business's growth. Let's Elevate Your Customer Service: Ready to elevate your customer service, boost retention rates, and streamline your operations? I'm here to help. Let's collaborate to achieve your business goals.

I am here to provide you with a wide variety of support, such as Email handling, Phone support, or Chat support! I also have experience as an Administrative assistant to help you out with your business. If you need someone to help you out with your schedules, assist your customers and clients, answer and direct phone calls, respond to all emails and other inquiries, count me in! I've been in the customer support industry for more than 11 years, so I can assure you that I can be a good addition to your team! Here's a list of all the skills that I can offer you: ● Phone support (Inbound/outbound) ● Email & Chat Support ● Facebook Moderator ● Product research/Web research ● Order fulfilment (Shopify) ● Data Entry/Data encoding ● General VA/Office work ● Email Sales Support ● Telemarketing/Telesales & Appointment Setting ● Cold Calling ● Administrative Support Proficient in: ● Zendesk ● Freshdesk ● Aircall ● Airtable ● Shopify ● Shipping easy ● Oberlo ● Stripe ● FrontApp ● Hubspot ● Slack ● Trello ● Intercom ● Asana ● Quip ● Crisp ● Elevio ● Zopim ● Zoho CRM ● Google Drive (Docs, Spreadsheets, etc.,) ● Microsoft Office ● Microsoft Office 365 Professional plus ● Windows 10 Pro ● Calendly ● Adobe Indesign Here are some feedbacks that I have received from my previous clients: ***We have worked with Matt for most of the last two years and certainly hope to work with him again in the future. He is an asset to any team, he has always worked extremely hard and is a pleasure to deal with. Thanks again for all your help! ***Matt is an excellent employee and he has my highest recommendation. He has been a part of our team for more than a year and we are saddened that we no longer have work for him. He is a hardworking, dedicated, experienced customer service rep who communicates well, always surpasses his targets, and is willing to go above and beyond to help. Thanks again Matt!*** ***Great worker! Very prompt to respond and does very detailed work.*** ***It was good to work with Matt as brief as it was. Great communication skills. Will use again if needed.*** ***It was a pleasure working with Matt, unfortunately, due to budgetary constraints, we had to cut back on the number of callers. Would consider using him in the future if budget allows.*** ***Great work thank you :)*** ***Matt completed the tasks given to him in a timely manner, with quality. Very reliable freelancer with previous customer support experience.*** ***Matt has the best communication I've seen for any virtual assistant. He is the best!!*** Meeting my client's expectation is always my priority. To every project I worked with, I always give my full dedication with 100% satisfaction!! Please don't hesitate to drop me a message anytime. Thank you!

🚀 Struggling to get high-authority backlinks that actually improve rankings? I help businesses earn real media placements and white-hat backlinks through HARO, Qwoted, Featured, and strategic outreach—without spammy tactics that risk penalties. With 5+ years of experience in SEO and Digital PR, I specialize in building authority through earned media, helping brands increase rankings, traffic, and trust. 💡 What makes my approach different: I don’t just send pitches—I focus on relevance, timing, and conversion, which increases the chances of getting featured on high-DR websites. 📈 Results I’ve delivered for clients: ✔ Earned backlinks from DR30–DR80+ websites ✔ Increased organic traffic through consistent link acquisition ✔ Improved keyword rankings in competitive niches ✔ Built long-term backlink strategies for sustainable growth 🎯 My core services: • HARO / Qwoted / Featured / SourceBottle outreach • Digital PR & media pitching • Guest post & manual outreach link building • On-page & off-page SEO optimization • SEO audits & backlink analysis 🏆 Industries I work with: SaaS | Legal | Finance | Home | Lifestyle | Health | Education 🛠 Tools I use: Ahrefs | SEMrush | Google Analytics | Google Search Console | Majestic | Mangools 💬 Why clients choose me: ✔ Focus on quality backlinks (not quantity spam) ✔ Manual, white-hat outreach only ✔ Clear communication and reporting ✔ Long-term SEO growth mindset ⚡ Perfect for: • Businesses that want to build authority • Agencies needing reliable link building support • Websites struggling to rank due to weak backlinks 👉 If you want consistent, high-quality backlinks that actually move your rankings—send me a message and let’s build your authority the right way. #Featured #Qwoted # Link Building # Guest Post # Outreach #Haro Linkbuilding #Legal linkbuilding #SEO Backlinking #SEO Linkbuilding Specialist #Off-Page SEO #Search Engine Optimization #Organic Traffic Growth #SEO Keyword Research #PR Professional # PR Link building expert for mental health website, psychologist, Psychotherapist, Therapist #Long time backlink builder #Backlink expert for law firm #White hat linkbuilder #mental health PR linkbuilder #Link building outreach #Local link building #Backlink Analysis #HARO Link Building #Public Relations #Community Relations #Press Release #Media Relations #Digital Marketing Strategy #SEO Audit

Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝘼𝙄 𝘼𝙙 𝘾𝙧𝙚𝙖𝙩𝙞𝙫𝙚 & 𝙐𝙂𝘾 𝙑𝙞𝙙𝙚𝙤 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩? AI UGC Video Ads | Meta Ad Creatives | YouTube Thumbnails | Amazon A+ & Shopify I help brands and creators get more clicks, engagement, and sales — with AI-powered video ads and high-performance visual design. 🎬 AI UGC video ads that look real (not robotic) 📈 Meta, TikTok & YouTube creatives built to convert 🎯 High-CTR thumbnail design across any niche 🤝 Fast turnaround, brand-compliant, zero revision loops ⚡ Scalable AI production — more output, less budget What I do: 🔥 𝘼𝙄 𝙐𝙂𝘾 𝙑𝙞𝙙𝙚𝙤 𝘼𝙙𝙨 Realistic faceless or presenter-style video ads using Kling 2.5, Seedance, ElevenLabs voiceover & CapCut — built for Meta, TikTok, and YouTube 🔥 𝙈𝙚𝙩𝙖 𝘼𝙙𝙨 𝘾𝙧𝙚𝙖𝙩𝙞𝙫𝙚 𝘿𝙚𝙨𝙞𝙜𝙣 Scroll-stopping static ad creatives designed to boost CTR and conversions on Meta platforms 🔥 𝙔𝙤𝙪𝙏𝙪𝙗𝙚 𝙏𝙝𝙪𝙢𝙗𝙣𝙖𝙞𝙡 𝘿𝙚𝙨𝙞𝙜𝙣 (𝙃𝙞𝙜𝙝 𝘾𝙏𝙍) Click-worthy thumbnails with strong visual hooks, emotion triggers, and mobile-first impact 🔥 𝘼𝙢𝙖𝙯𝙤𝙣 𝘼+ 𝘾𝙤𝙣𝙩𝙚𝙣𝙩 & 𝙇𝙞𝙨𝙩𝙞𝙣𝙜 𝙄𝙢𝙖𝙜𝙚𝙨 Infographics and product visuals that communicate value clearly and drive more sales 🔥 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 & 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝙑𝙞𝙨𝙪𝙖𝙡𝙨 Clean, conversion-focused banners and store creatives for eCommerce brands 🔥 𝘼/𝘽 𝙏𝙚𝙨𝙩𝙞𝙣𝙜 𝙑𝙖𝙧𝙞𝙖𝙩𝙞𝙤𝙣𝙨 Multiple creative versions to test what performs — static, video, or hybrid Tools: Photoshop · Illustrator · After Effects · CapCut · Kling 2.5 · Seedance · ElevenLabs · Nano Banana · Canva Simple: I create AI-powered ads and visuals that get attention — and turn that attention into clicks and sales. 👉 𝙎𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙤𝙣 𝙐𝙥𝙬𝙤𝙧𝙠 👉 𝘾𝙡𝙞𝙘𝙠 𝙩𝙝𝙚 𝙜𝙧𝙚𝙚𝙣 "𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚" 𝙗𝙪𝙩𝙩𝙤𝙣 👉 𝘾𝙝𝙤𝙤𝙨𝙚 𝙖 𝟯𝟬-𝙢𝙞𝙣𝙪𝙩𝙚 𝙨𝙡𝙤𝙩 𝙖𝙣𝙙 𝙄'𝙡𝙡 𝙘𝙤𝙣𝙛𝙞𝙧𝙢 𝙩𝙝𝙚 𝙩𝙞𝙢𝙚