Hire the Best German Specialists
in Croatia

⭐5 stars clients Feedback ✔️Top Rated contractor 🕒Over 20,000 hours of quality and successful work 💼 Experienced Data Entry & Localization Specialist | Bilingual (Croatian-English) | Content writer | Detail-Oriented | Remote Work Pro 🔍 Data Research | Translation | Quality Assurance | Web Tools & AI Evaluation I'm a dedicated and highly organized Data Entry Operator and Bilingual Data Specialist with over a decade of experience in data management, localization, and translation. I've worked on enterprise-level projects for Fortune 100 tech companies, focusing on international data curation, real-time updates, and AI language evaluation tasks. Skilled in data accuracy, quality control, web research, and translation between Croatian and English, I bring a strong analytical mindset and a passion for maintaining data integrity across a variety of domains—from media and pop culture to public health. My professional experience includes: Data entry and management in large proprietary systems and databases High-accuracy bilingual translations and quality assurance (EN-HR / HR-EN) Web-based research and information validation Collaboration with international teams to maintain best practices and ensure content quality Real-time localization projects with direct visibility in high-profile platforms.

My experience is more than 3 years, working on different projects. I have worked as customer support specialist, virtual assistant, call center agent, chat support, transcription, email handling, sales. I have a high sense of responsibility, respect, and punctuality. I am fast learner, patient and I like teamwork. I always fulfill all tasks assigned as best as possible in the given time frame. I am open to learn new things from each of my jobs and I provide excellent service.

Customer service that takes the pressure off. Emails that sell. Workflows that finally feel smooth. Sounds good? Then we should talk. Hi, I'm Natalia – a native German Virtual Assistant specializing in customer communication, email marketing, and reliable backend support for e-commerce brands and growing teams. What I bring to your business: ⭐ 10+ years in customer service From retail to digital – I've handled it all. Tough tickets, high volumes, sensitive situations. I represent your brand with empathy, clarity, and professionalism. ⭐ Structure & reliability behind the scenes Inbox management, process coordination, recruitment communication – I make sure nothing falls through the cracks so you can focus on growth. ⭐ Email marketing that moves people I build and manage campaigns in Klaviyo and Shopify Mail – welcome flows, segmentation, A/B testing, newsletters. I combine strategic thinking with a genuine curiosity for what makes people click (and buy). 🛠️ Tools: Shopify · Klaviyo · Gorgias · ClickUp · Zoho · Canva · Google Workspace · Microsoft Office Why clients enjoy working with me: → I think beyond the task and improve the process → Empathetic, solution-oriented, easy to work with → Detail-oriented and genuinely reliable Ready to see if we're a good match? Send me a message – I'll get back to you quickly.

Work experience: 2005-present, Translator (Italian to Croatian and Croatian to Italian) at Anna Agency, Donum, CentarNekretnina and Fumagalli usluge 2007-2009, Merchendiser at Reckitt Benckiser 2007-2014, Professor of Italian language at Lingua centar and Art Plus 2008-2008, Coordinator for Croatia at International Service Check 2011-present, Online Community Manager at Mana moda, Ebaby, ArtPlus 2012-2014, web shop manager for Italian, German, English and Croatian online shop at Mater d.o.o. 2014-present, Digital marketing specialist at Net Sport d.o.o. Education and training: University of Zagreb, Faculty of Philosophy, Italian Language and Literature and General Linguistics Summer school of professional translating in Economics, Tourism, Law, Politics and Institutions of European Union, in 2007 and 2008 Conference for Professors of Italian language in 2008 Education for Sales Manager at Institute for management, Zagreb, Croatia in 2012/2013, which includes: Introduction to Management, Psychology of selling, Negotiation Skills and sales conversation, communication and presentation skills, Market Research, Consumer Behavior, Customer Relationship Management, Integrated marketing communications, brand management and Internet marketing. Education for Google Adowrds (2014) Education for Digital Marketing Specialist at Algebra (Zagreb)

As a data and result-driven digital marketing specialist, I have two years of experience in planning, executing, and optimizing digital advertising campaigns on Google Ads. I have a Master's degree in Business Economics and I'm fluent in English, and German and have basic knowledge of Spanish. I can offer you planning and setting up Google campaigns, keyword research, setting up customized audiences, campaign optimization, setting up conversion tracking, data analysis and report making. My work experience is also related to design, so I also use Canva to create compelling visual content and have knowledge of CSS and HTML. I can provide you with examples of my previous work, which showcase the results I have achieved for my clients. Client needs, preferences, and regular communication are important to me so if you need any of the services above and think we would be a great fit, feel free to contact me any time. Best regards, Jelena

I'm a Project Manager and Solutions Engineer who specialises in aligning tech teams and business stakeholders to deliver clear and successful outcomes. Translating complex business and technical challenges into structured, actionable solutions. Whether leading cross-functional teams, managing end-to-end project lifecycles, or building and advising on technical systems, I ensure that projects move with clarity and purpose. Over the past 6 years, I've led SaaS projects (both frontend and backend) in startup environments, with a focus on enterprise clients and high-impact, strategic initiatives. Before that, I spent 5 years in an agency setting, managing designers, developers, and copywriters to deliver cohesive, client-focused solutions. Whether I'm planning technical implementations, managing migrations and integrations, or aligning cross-functional remote teams, I focus on what works. My approach: • Managing expectations - asking clarifying questions & validating requirements • Balancing tech & business needs - deep diving into current vs. desired behavior • QA, testing & monitoring - where possible, ensuring smooth rollouts • Product-focused support - especially for high-value accounts • Aligning big-picture strategy with hands-on execution • Thrive in remote-first environments, comfortable working across time zones, used to async collaboration.