Hire the Best Operational Planning Freelancers in Georgia

Most professionals do not need generic career advice. They need someone who can help them understand what is actually happening at work, what their boss may not be saying, how to position themselves better, and what move to make next. I help ambitious professionals navigate workplace challenges, career decisions, difficult managers, leadership expectations, promotions, and performance concerns. Before consulting, I was an Executive Director at JPMorgan Chase, where I led large operations teams, managed high-stakes work, mentored employees, and helped people grow into stronger professionals and leaders. I also served as a U.S. Army officer, where leadership, communication, accountability, and decision-making were not optional. I can help you think through questions like: • Am I doing well in my role or missing something important? • How do I handle a difficult boss or unclear expectations? • Should I stay, quit, transfer, or push for promotion? • How do I communicate better with leadership? • How do I become a stronger manager or team lead? • Why do I feel stuck even though I am working hard? • How do I recover from a mistake, bad review, or workplace conflict? My style is direct, practical, and grounded. I am not here to give you vague motivational advice. I help you understand the situation, see your options clearly, and leave with a practical next step. My background includes: • Former Executive Director, JPMorgan Chase Operations • Former U.S. Army Officer • MBA and PMP • Experience leading teams, mentoring professionals, improving performance, and navigating complex organizations • Founder/operator of multiple businesses If you need an experienced outside perspective on your career, workplace situation, boss, role, or next move, let’s talk.

Hi! I’m Keyanna — an Operations, Logistics, and Business Management professional with over 10 years of experience helping companies and organizations run smoothly, communicate effectively, and operate efficiently. My background spans transportation operations, purchasing, SAP procurement, administrative support, real estate investing, and the development of independent living and transitional housing programs. I specialize in supporting small businesses, entrepreneurs, and housing programs with operational setup, workflow design, documentation, vendor coordination, and process improvement. I have hands-on experience developing transitional/independent living environments, creating policies and procedures, resident intake systems, and program structures that promote stability, accountability, and client success. My expertise also includes dispatching, fleet coordination, DOT compliance, supplier management, invoice reconciliation, tax lien research, property development, and business consulting. I’m known for being reliable, organized, and solution-driven, with the ability to manage multiple moving parts while keeping operations running smoothly. Whether you need help with logistics, purchasing, administrative projects, business planning, program documentation, property research, or setting up systems for residential or transitional programs, I deliver accurate, high-quality work that keeps your business on track. Let’s work together to streamline your operations and bring your ideas to life.

I don’t just help businesses “improve operations”—I help fix what’s actually slowing them down. With 15+ years of hands-on experience, I step into businesses to identify gaps, inefficiencies, and breakdowns across systems, processes, and teams—then build the structure needed for things to run smoothly and scale effectively. I’m known as The Business Operations Doctor because my approach is both diagnostic and practical. I look at how your business is functioning today, where it’s breaking down, and what needs to be built or rebuilt to support growth. I’ve worked across multiple industries and business models, supporting companies through growth phases, restructuring, system rebuilds, and operational clean-up. What I can help you with: ✔ SOP Development (clear, structured, and actually usable) ✔ Process Mapping & Workflow Design ✔ Operations Audits & Assessments ✔ KPI & Performance Tracking Frameworks ✔ System Implementation (ClickUp, GHL, CRMs, internal tools) ✔ Team Alignment & Operational Structure ✔ Process Improvement & Efficiency Optimization ✔ Program & Project Management ✔ Technology Improvement & Design How I work: I don’t deliver generic templates. I build systems based on how your business actually operates—your team, your workflows, your goals. Everything is designed to be used, maintained, and scaled. If your operations feel: Disorganized Reactive Hard to manage Or dependent on too many manual workarounds Then we’ll fix that—properly. Let’s build an operational foundation that supports your business now and where you're going next.