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Salesforce Architect | 15x Certified | Expert in Multi-Cloud Solutions & Custom Implementations Hello! I’m Rayhan, a Salesforce Architect with 15 Salesforce certifications and with experience in delivering high-impact solutions for clients across industries, including Manufacturing, Auto, Engineering, Communications, Media, and Technology. My expertise spans Salesforce Sales Cloud, Service Cloud, Field Service, CPQ, and multi-cloud solutions, all tailored to meet specific business needs. Picture this: You have ambitious business goals, and I'm here to turn them into reality. Whether it's boosting your sales, optimizing customer service, or revolutionizing your marketing strategy, I've got the expertise to make it happen. From Sales Cloud to Service Cloud, Field Service to CPQ, and everything in between, consider me your Salesforce Swiss Army knife! But wait, there's more! What truly sets me apart is my Agile mindset. I don't just deliver projects; I lead transformations. As a Certified Scrum Master, I thrive on collaboration, innovation, and pushing boundaries. I'm not afraid to think outside the box, and I'm always one step ahead, ready to tackle any challenge that comes my way. Certifications: I am proud to hold the following Salesforce certifications: 🔹Salesforce Certified Administrator 🔹Salesforce Certified Advanced Administrator 🔹Salesforce Certified Field Service Consultant 🔹Salesforce Certified Sales Cloud Consultant 🔹Salesforce Certified Service Cloud Consultant 🔹Salesforce Certified CPQ Specialist 🔹Salesforce Certified Platform App Builder 🔹Salesforce Certified Platform Developer I 🔹Salesforce Certified Data Architect 🔹Salesforce Certified Sharing and Visibility Architect 🔹Salesforce Certified Application Architect 🔹Salesforce Certified Business Analyst 🔹 Salesforce Certified Data Cloud Consultant 🔹Salesforce Certified AI Associate 🔹Salesforce Certified AI Specialist This certification set demonstrates my dedication to mastering Salesforce’s expansive ecosystem, as well as my commitment to providing clients with innovative, efficient, and future-proof solutions. Key Skills: Salesforce Architecture & Customization: Designing robust, scalable, and high-performance solutions tailored to each client's unique business requirements. Multi-Cloud Solutions: Expertise in multi-cloud integrations, leveraging Salesforce’s full suite for end-to-end business solutions. Data Architecture & Security: Ensuring data is secure, accessible, and well-organized with a strong focus on sharing and visibility best practices. Salesforce CPQ and Billing: Advanced experience with CPQ and billing configurations, ensuring smooth processes for complex pricing and billing needs. Field Service & Service Cloud: Optimizing field service and support experiences for enhanced customer satisfaction and operational efficiency. Salesforce AI and Analytics: Leveraging Salesforce’s AI capabilities to generate insights that drive data-driven decision-making. Experience Highlights: Industry Experience: Successfully implemented Salesforce solutions for a diverse client base in manufacturing, automotive, engineering, and communication industries. Complex Integrations: Worked with multiple vendors to integrate Salesforce with various platforms, ensuring seamless data flow and system functionality. Project Management: Proven track record in managing projects end-to-end, from gathering requirements to successful deployment, with a client-first approach. Here's a glimpse of what I bring to the table: 🔹 Proven expertise in designing and implementing cutting-edge Salesforce solutions across diverse industries. 🔹 A track record of success with seamless Salesforce implementations, migrations, and integrations. 🔹 Tailored solutions that align perfectly with your business objectives and supercharge your workflows. 🔹 Crystal-clear communication and a knack for making complex technical jargon sound like a breeze. 🔹 A client-centric approach that goes above and beyond to deliver exceptional value and build long-lasting partnerships. Why Work With Me? With my extensive experience and certified expertise, I am committed to delivering value and reliability in every project. I am highly organized, responsive, and focused on achieving the best possible results for my clients. Let’s discuss how I can help bring your Salesforce vision to life and drive measurable results for your business!

🔥 Certified Salesforce Admin 🔥 Certified OmniStudio Developer 🔥 Certified Salesforce Professional with 14+ Years of Experience Industries: 🏙️ Utilities 🏅 Nonprofit 📈 Sales & Marketing 🔧 Tech Startup 💼 Professional Services 🙌 Freelancing & Managed Services Specialties: 🛠️ Sales Cloud Expert 🚀 Vlocity Solutions 🧠 AI-Based Gamification & Habit-Building Innovator 🔄 Data Integration & Process Automation 🌍 Nonprofit Salesforce Migrations (NPSP) 🎯 Salesforce Technical Leadership 🏆I bring expertise in leveraging Salesforce Industry Cloud for industry-specific transformations and implementing Vlocity solutions to enhance CRM and platform capabilities. Specializing in nonprofit solutions, I have successfully migrated old Salesforce instances to new ones equipped with the Salesforce Nonprofit Starter Pack (NPSP), streamlining operations for nonprofit organizations. 💼Salesforce Administrator skills: 💼User Training & Support 🧑‍🏫 💼System Automation 🤖 💼Process Optimization 🔧 💼Compliance & Governance 📜 💼Troubleshooting & Issue Resolution 🔍 💼Custom Object Management 📑 💼Workflow Automation ⚙️ 💼Field & Page Layouts Customization 🖥️ 💼Data Quality Assurance ✅ 💼Change Management 🛠️ 🧑‍💻My strengths as a Salesforce Developer 🧑‍💻Custom Apex Classes & Triggers 🔄 🧑‍💻Visualforce Pages & Components 🖼️ 🧑‍💻Lightning Web Components (LWC) 💡 🧑‍💻Integration Patterns & Best Practices 🌉 🧑‍💻API Development & Management 🛠️ 🧑‍💻Asynchronous Processing (Batch Apex, Queueable Apex) ⏳ 🧑‍💻Custom Metadata & Settings ⚙️ 🧑‍💻Salesforce DX & DevOps 🚀 🧑‍💻Dynamic Apex & Reflection 🧩 🧑‍💻Debugging & Performance Optimization 🏃 🧑‍💻Custom Salesforce Solutions Architecture 🏗️ 🧑‍💻Integration with External Systems 🔗 🧑‍💻Code Review & Best Practices 📋 ✨ Expertise in Specialized Salesforce Products ✨ 🔹 Sales Cloud 🌟 🔹 Service Cloud 💬 🔹 Salesforce Lightning ⚡ 🔹 Salesforce Integration 🔗 🔹 OmniStudio (formerly Vlocity) 🌐 🔹 Data Management and Migration 📊 🔹 Salesforce Administration 🛠️ 🔹 Salesforce Development 💻 🔹 Salesforce Release Management 🚀 🔹 Salesforce CPQ (Configure, Price, Quote) 📦 🚀 Mastering Data Migration🚀 🔹 Data Extraction 🗂️ 🔹 Data Transformation 🔄 🔹 Data Loading 📥 🔹 ETL (Extract, Transform, Load) 🔃 🔹 Data Mapping 🗺️ 🔹 Data Validation ✅ 🔹 Data Cleansing 🧹 🔹 Data Integrity 🔐 🔹 Data Migration Strategy 📋 🔹 Data Quality Assurance 📊 🔹 Incremental Data Migration ⏩ 🔹 Full Data Migration 🔄 🔹 Legacy System Integration 🔗 🔹 Post-Migration Testing 🧪 🔹 Data Migration Tools 🛠️ 📣Why Choose Me: Your Salesforce Expert 🔹 Prioritize effective communication, serving as a bridge between stakeholders 🔹 Align solutions with client needs through constant dialogue 🔹 Proficient in documentation management, ensuring clarity and consistency throughout projects 🔹 Provide user training and support, facilitating smooth transitions for clients Let's collaborate to elevate your Salesforce journey and achieve your business objectives!"

Boost Efficiency and Save Time and Money with Salesforce Expertise I'm Steve, Founder of Intuition SofTech Australia. Our team of certified Salesforce consultants excels in leveraging all aspects of the Salesforce platform. We develop custom apps, create engaging digital experiences, automate workflows, generate comprehensive reports, and maintain robust infrastructures. At Intuition SofTech Australia, we specialize in enabling companies to fully transition to digital operations, eliminating the need for paper-based processes. Our branded and in-house Salesforce solutions have saved clients thousands of dollars. We handle projects of all sizes, from simple flow adjustments to complex custom apps, significantly enhancing business productivity for both small teams (2+ users) and large enterprises (100+ users). Our approach is tailored to your business model and workflow, utilizing Agile methodology to ensure efficient project execution and comprehensive documentation. Enhance your business operations with our Salesforce expertise today. 𝗛𝗲𝗿𝗲 𝗶𝘀 𝗮 𝗹𝗶𝘀𝘁 𝗼𝗳 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗰𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘄𝗲 𝗽𝗼𝘀𝘀𝗲𝘀𝘀: ✅ Salesforce Certified Service Cloud Consultant ✅ Salesforce Certified Sales Cloud Consultant ✅ Salesforce Certified Application Architect ✅ Salesforce Certified Sharing and Visibility Designer ✅ Salesforce Certified Data Architecture and Management Designer ✅ Salesforce Certified Experience Cloud Consultant ✅ Salesforce Certified Platform Developer I ✅ Salesforce Certified Platform App Builder ✅ Salesforce Certified Administrator 𝘛𝘩𝘦 𝘭𝘪𝘴𝘵 𝘰𝘧 𝘢 𝘧𝘦𝘸 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘦𝘴 𝘰𝘯 𝘸𝘩𝘪𝘤𝘩 𝘸𝘦 𝘩𝘢𝘷𝘦 𝘸𝘰𝘳𝘬𝘦𝘥 𝘪𝘴 𝘢𝘴 𝘧𝘰𝘭𝘭𝘰𝘸𝘴: Apex Classes, Visual Force Pages, Sites, Integrations (WSDl/Json/XML), Rest API, SOAP API, Web services, Integration utilising connector, [Force. Com], Automations, Workflows, Process builders, Developing AppExchange Products, J Queries & Java Scripts. Cheers! Steve

I am a CRM and Marketing Automation Architect with over 20+ years of experience delivering enterprise-grade Salesforce solutions across marketing automation, customer lifecycle management, data architecture, and system integrations. I hold 8x Certifications and help organizations transform fragmented data and underperforming campaigns into scalable, revenue-driving customer journeys. I have led large-scale Salesforce implementations, including larger Salesforce Marketing Cloud rollout, and have worked as a trusted consultant for Salesforce Platinum Partners, enterprise organizations, and high-growth brands. Core Expertise 1) Salesforce Marketing Cloud (Journey Builder, Automation Studio, Architecture) 2) Salesforce Sales Cloud, Service Cloud, CPQ, and Community Cloud integrations 3) Data Cloud, customer data modeling, and Customer 360 solutions 4) MuleSoft, API, and ETL integrations (Oracle, Informatica, data warehouses) 5) Marketo and Klaviyo (Certified Partner and Expert) 6) Tableau reporting and advanced analytics 7) Agile delivery, stakeholder management, and team enablement My Certifications 1) Salesforce Data Cloud Consultant Certification 2) Salesforce Marketing Cloud Consultant Certification 3) Salesforce Administrator Certification 4) Salesforce Marketing Cloud Email Specialist Certification 5) Salesforce Marketing Cloud Administrator Certification 6) Salesforce Marketing Cloud Consultant Certification 7) Klaviyo Certified Partner 8) Klaviyo Certified Expert How I Help Clients a) Design and implement end-to-end customer lifecycle journeys across Email, SMS, and digital channels b) Architect Salesforce Marketing Cloud solutions that scale without rework c) Build single customer views across CRM, ERP, POS, data warehouses, and third-party platforms d) Fix inefficient or broken Salesforce Marketing Cloud implementations e) Lead complex SFMC migrations, integrations, and platform optimizations f) Improve attribution, analytics, and executive-level reporting g) Reduce contact duplication, platform costs, and operational inefficiencies If you are planning a Salesforce Marketing Cloud implementation, optimization, integration, or cleanup, I am happy to start with a short discovery call to assess your current setup and define a clear path forward.

🔹I help businesses stop doing things manually. Whether that is a support team drowning in repetitive tickets, a CRM that nobody trusts, or workflows that still run on copy-paste and spreadsheets — I come in, map what's broken, and build something that actually works. I spent nearly a decade at Accenture and KPMG doing this inside enterprise operations before moving into hands-on AI and automation building. That means I understand why processes break, not just how to bolt tools on top of them. The combination is rare: someone who can sit with your stakeholders, understand the business problem, and then go build the solution themselves. 🧩 Who I work with best SaaS companies and scale-ups who need their Intercom, Zendesk, or Salesforce setup to actually perform — not just exist. Ecommerce and service businesses who want automation that removes manual work, not just moves it. Ops and support teams who need clean workflows, clear documentation, and systems they can maintain themselves after handover. 🤖 AI & Automation Building AI-powered support systems, chatbots, and workflow automation that handle the repetitive work so your team can focus on what matters. Tools: n8n, Make, Zapier, Power Automate, OpenAI API, Claude, Intercom Fin. 📞 CRM & Support Platform Setup Salesforce (Sales Cloud, Service Cloud, Lightning), Intercom, Zendesk — full configuration, not just installation. Workflows, routing, automation, reporting, and AI agent setup built for how your team actually works. ⚙️ Process & Workflow Design From messy manual ops to documented, automated systems. Gap analysis, BPMN process mapping, requirements gathering, and solution delivery across the full SDLC. 📊 Data & Reporting Dashboards and pipelines that give you visibility into what's actually happening. Power BI, Tableau, Grafana, Salesforce Reports, and ETL pipelines that feed them. 📌 What working with me looks like Every project comes with clean documentation and a handover your team can actually use. I don't build things that only work when I'm involved. I communicate in plain English with stakeholders and in technical detail with engineers. You won't need to translate between the two. I flag problems early rather than deliver surprises at the end. 🛠️ Full Tech Stack CRM → Salesforce Sales Cloud · Service Cloud · Lightning · HubSpot · Pipedrive Support → Intercom · Zendesk · Salesforce Service Cloud · Salesforce Desk AI/Automation → n8n · Make · Zapier · Power Automate · Salesforce Flow · OpenAI · Claude Data → Power BI · Tableau · Grafana · Cognos · Salesforce Dashboards · Excel ETL → Informatica · Ab Initio · Metabase · Graylog · IBM Log Analytics Scripting → Python · PowerShell · Bash · SQL Networking → Wireshark · SIP · VoIP · Diameter · GTP

Are you ready to elevate your business to new heights? Meet a seasoned Salesforce expert with over 23 years of experience, dedicated to turning your vision into reality! 🌟 𝑻𝒐𝒑-𝑹𝒂𝒕𝒆𝒅 𝑺𝒂𝒍𝒆𝒔𝒇𝒐𝒓𝒄𝒆 𝑬𝒙𝒑𝒆𝒓𝒕: With over 23 years of industry experience and recognition as an official Salesforce Consulting Partner, this professional has completed over 1,500 successful projects across various industries, including the Public Sector, Higher Education, Financial Services, Not for Profits, Media, Entertainment, Real Estate, Healthcare and Manufacturing. 🎯 𝑪𝒆𝒓𝒕𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 & 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 Salesforce Certified Service Cloud Consultant Salesforce Certified Platform Developer II Salesforce Certified Data Architecture and Management Designer Salesforce Certified Development Lifecycle & Deployment Designer Salesforce Certified Advanced Administrator Salesforce Certified Integration Architecture Designer Salesforce Certified Sales Cloud Consultant Salesforce Certified Platform Developer I Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Force.com Developer CS169.1x: Software as a Service 🎯 𝑮𝒍𝒐𝒃𝒂𝒍 𝑹𝒆𝒂𝒄𝒉 & 𝑰𝒎𝒑𝒂𝒄𝒕: Leading an Australian Salesforce Consulting company with 400+ certifications and over 100,000+ hours of project work delivered, this expert has established a global presence. 🎯𝑪𝒐𝒓𝒆 𝑺𝒕𝒓𝒆𝒏𝒈𝒕𝒉𝒔 Simplifying CRM with Salesforce and Microsoft Dynamics API and Non-API led integration solutions, including Mulesoft and Jitterbit Advanced analytics with Salesforce Einstein, Tableau, and Quip Technical expertise in AWS cloud technologies Comprehensive Salesforce solutions: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Education Cloud, Public Sector Cloud. DevOps mastery using Salesforce DX, AutoRABIT, Gearset, Copado, Jenkins, Bamboo Backup and restore solutions from Own Solutions expertise in Conga, Docusign, FormAssembly, and more End-to-end testing solution expertise 🎯𝑻𝒂𝒊𝒍𝒐𝒓𝒆𝒅 𝑺𝒂𝒍𝒆𝒔𝒇𝒐𝒓𝒄𝒆 𝑺𝒐𝒍𝒖𝒕𝒊𝒐𝒏𝒔 𝑺𝒂𝒍𝒆𝒔 𝑪𝒍𝒐𝒖𝒅 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 𝑪𝒍𝒐𝒖𝒅 𝑷𝒂𝒓𝒅𝒐𝒕/𝑨𝒄𝒄𝒐𝒖𝒏𝒕 𝑬𝒏𝒈𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 𝑪𝒍𝒐𝒖𝒅 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝑪𝒍𝒐𝒖𝒅/𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝑪𝒍𝒐𝒖𝒅 𝑺𝒂𝒍𝒆𝒔𝒇𝒐𝒓𝒄𝒆 𝑯𝒆𝒂𝒍𝒕𝒉 𝑪𝒍𝒐𝒖𝒅 3𝒓𝒅 𝑷𝒂𝒓𝒕𝒚 𝑻𝒐𝒐𝒍𝒔 𝑰𝒏𝒕𝒆𝒈𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝑨𝒑𝒑𝑬𝒙𝒄𝒉𝒂𝒏𝒈𝒆 𝑨𝒑𝒑𝒔 𝑫𝒆𝒗𝒆𝒍𝒐𝒑𝒎𝒆𝒏𝒕 🎯 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 100+ custom integrations, including Quickbook, DocuSign, Marketo, Mailchimp, Conga, Authorize.net, Stripe, Task Ray, Mission Control, Five9, Ring Central, Talkdesk, Canvas and more Development and listing of multiple AppExchange apps Integration of more than 150 systems with Salesforce Proficient in designing and creating custom Salesforce solutions, with strong capabilities in APEX, Visualforce, Aura, Lightning, Process Builder, data loader, validation rules, approval processes, configurations, APIs, flows, triggers, data integration, business logic, and user interface integration. If you're seeking an expert to join your team and expand your Salesforce portfolio, take advantage of a FREE initial consultation. Let’s work together to create a brighter future for your business. Contact today and take the first step toward your business’s success! 𝑨𝒓𝒆 𝒚𝒐𝒖 𝒔𝒕𝒊𝒍𝒍 𝒕𝒉𝒊𝒏𝒌𝒊𝒏𝒈? 𝑳𝒆𝒕’𝒔 𝒈𝒆𝒕 𝒊𝒏 𝒕𝒐𝒖𝒄𝒉 𝒕𝒐𝒅𝒂𝒚 𝒂𝒏𝒅 𝒕𝒂𝒌𝒆 𝒕𝒉𝒂𝒕 𝒄𝒓𝒖𝒄𝒊𝒂𝒍 𝒔𝒕𝒆𝒑 𝒕𝒐𝒘𝒂𝒓𝒅s 𝒂 𝒃𝒓𝒊𝒈𝒉𝒕𝒆𝒓 𝒇𝒖𝒕𝒖𝒓𝒆 𝒇𝒐𝒓 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔!