Email Customer Care Support for Four (4) Ecommerce Stores
Worldwide
Seeking email customer care support for four (4) ecommerce stores. Schedule & Hours: Sunday: One (1) Hour Monday: One (1) Hour Tuesday: None Wednesday: One (1) Hour Thursday: None Friday: One (1) Hour Saturday: None Responsibilities: 1. Customer Support via Email - Responding To & Managing Emails 2. Modifying Customer & Order Information for Incorrect Addresses Scope: Your job will be to manage the email boxes of four (4) ecommerce stores four (4) times per week for one (1) hour each day. The job requires four (4) total hours per week. You will respond to and manage all customer emails including but not limited to: (i) package tracking, (ii) order modifications, (iii) issues with orders, and (iv) exchanges/returns. At the end of every shift, you will provide a summary of the tasks completed. Timeline: This will be a regular ongoing job indefinitely. Requirements: - English fluency is required. - Experience using Shopify and DSers is preferred.
- Less than 30 hrs/weekHourly
- 6+ monthsDuration
- IntermediateExperience Level
$5.00
-
$7.00
Hourly- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:50+
- Last viewed by client:last week
- Interviewing:0
- Invites sent:0
- Unanswered invites:0
About the client
- United StatesBrooklyn6:06 AM
- $85K total spent168 hires, 53 active
- 6,306 hours
Explore similar jobs on Upwork
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by