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VirtuLink Solutions Avatar

VirtuLink Solutions

Baguio, Philippines

We are a group of Filipino based professionals who is passionate of helping others. We are here to offer our expertise in the following fields but not limited to: * Customer Service * Virtual Assistant * High Volume Recruiting * Candidate Sourcing * Lead Generation * Data Entry * Chat & Email support * Technical Support * Web Development We provide high quality of service to our clients. Our team members are dedicated and hard working persons who believe in honesty and good writing relation. We always aim to exceed our client's expectation.

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Phone Support
Interview Preparation
Cold Calling
Candidate Interviewing
Recruiting Process Consulting
Candidate Recommendation
Candidate Evaluation
Hourly rate $10.00 - $10.00
Agency size 2-10 workers
Member since May 4, 2022
Phil Power Resource Avatar

Phil Power Resource

Cadiz, Philippines

I am a very versatile person for I have been working as a freelancer for almost 5 years. I've been into Costumer Service for a health care insurance account in USA, assigned in assisting Doctors, Nurses and any medical practitioner regarding the benefit of the member and how much will be the patient's max out of pocket (MOOP) for a specific procedure and if they are contracted with us. As a Business Development Representative, I'm dealing with different campaigns to call on and generate new leads for those who are in need of worker's compensation, general liability and any other insurances essential for contractors. I cna definitely say that this also hone me to grow professionaly most especially the company is already established in US and the product is something that is needed from day to day basis. As an Admin Support, I am also and expert in assessing applicants and determine who can do the job right, and most importantly, giving the right job to the right person. I am paid in hiring applicants and have them endorsed in the company and most of my clients are here in upwork as well.

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Real Estate
Human Resource Management
Virtual Assistance
Telemarketing Scriptwriting
Virtual Assistant
Telemarketing
Customer Service
Hourly rate $5.00 - $10.00
Agency size 11-50 workers
Member since Apr 26, 2022
kTech Solutions Avatar

kTech Solutions

Jamalpur, Bangladesh

kTech Solutions is a worldwide outsourcing firm offering a comprehensive suite of services with access to a vast resource pool at our modern, secure off-shore facilities at Dhaka, Bangladesh. Our innovative solutions allow clients to improve profit margins by focusing on their core competencies. Companies will work with skilled, qualified, trained, and motivated resources. kTech offers clients highly skilled resources in the areas of Telemarketing, Image Editing, Search Engine Optimization, Graphic Design, Content Writing, Virtual Assistants, Video Editing, Data Entry, Appointment Setting, Digital Marketing, and Web Design & Software Solutions. Inbound and Outbound Call Center Services: kTech Solutions is a recognized leader in the Domestic and International Call Center Outsourcing Industry. kTech Solutions offer a wide range of Outbound Services including Sales, Lead Generation, Market Research, Fundraising, Appointment Setting, Collections, Telemarketing, etc. Our Inbound Call Centers offer services such as Sales, Customer Service, Help Desk, Ordertaking, and Technical Support. kTech Solutions Ltd is providing offshore outsourcing in call center operations and business back-office support from Bangladesh. Our offshore operations can do your non-core, more bureaucratic business processes better and at a fraction of the cost experienced in your base of operations. Your non-core processes become our core functions. We are a custom solutions provider and will work closely with you to ensure your offshore team brings additional profit to your bottom line. Specialties: Call Center, Customer Support, Back Office Support, Chat Support, Outbound Sales, Inbound Sales, Leads, Data Covering all aspects of the Call Center Industry through phone, email, live chat, and social media. Inbound Call Center Services * Customer Support * Order Processing * Billing Support * Technical Support Outbound Telemarketing Services * B2B Sales * B2B Appointment Setting * B2C Sales * B2C Appointment Setting * Outbound Sales * Lead Generation * Surveys * Saved Sales from Shopping Cart Abandonment If your business has tasks to perform which can be done offsite, our BPO services will save you money. Back Office support services include: * Data Entry * Lead Scraping * Bookkeeping * Accounting * Transcription * Internet Research * Market Research * Website Content Management * Personal Assistants * Virtual Assistants We always ensure quality services to grow your business within your budget.

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Web Development
Email Support
Digital Marketing
Lead Generation
Graphic Design
Bookkeeping
Cold Calling
Hourly rate $10.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Apr 14, 2022
DYGITAL DYNAMIC CALL CENTER SERVICES Avatar

DYGITAL DYNAMIC CALL CENTER SERVICES

Binan, Philippines

Dygital Dynamic Call Center Services , group of homebased and office based agents taking Telemarketing calls for US Clients since January 2020. We are new to upwork and would like to add this to our Business Development Plan to get more clients. Our Office is located in Laguna Philippines and it is legally registered with Philippine Bank Business Account, we can also offer official receipt if needed. We can give office based agents or homebased agents. CEO and Founder Dygital Dynamic Call Center Services is a former Operations Manager for 3 years and 7 months with following experience: We are a group of individuals that were “customer obsessed”. We help your business grow. We are the front liners in speaking with our customer and we want to give 110% of customer service experience. We feel what the customers fee. If your people doesn’t know how your customers feel then you cannot give the experience that they need. We give what is needed to maintain good relationship with our customers, our customers are the people who gave us jobs, without them we are nothing. With the situation that we have right now with or without this pandemic, all we need is “care” if your buyers feel that they are being taken cared of they will buy your goods and you will repeat business with you. With our Vision, Mission and Objective we can give the best customer obsessed agents you need at low cost.

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Customer Experience
Telemarketing
Sales & Marketing
Hourly rate $8.00 - $8.00
Minimum project size $100K+
Agency size 11-50 workers
Member since Mar 31, 2022
Breaking Stereotypes Avatar

Breaking Stereotypes

Alcochete, Portugal

Gone are the days of rigid corporate structures and cookie-cutter strategies. We bring a fresh, informal approach to consulting that sparks innovation and drives results. And no matter your needs or how big or small you are, you'll receive dedicated support! At Breaking Stereotypes, we are passionate about challenging the status quo and shaking up traditional business practices. We believe that success lies in embracing diversity, thinking outside the box, and being unapologetically unique. Our team of dynamic professionals is skilled in breaking down barriers and helping businesses thrive in an ever-evolving world. Whether you're looking to rebrand your company image, revolutionize your marketing campaigns, boost sales, or transform your management strategies, we've got you covered. Our unconventional methods will not only challenge existing stereotypes but also open doors to new opportunities! So join us on this exhilarating journey as we shatter limitations and redefine what's possible. Together, let's break stereotypes and unlock the true potential of your business!

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Lead Generation
Translation
CRM Software
Customer Acquisition
Writing
Customer Experience
Email Automation
Hourly rate $35.00 - $35.00
Minimum project size None
Member since Mar 28, 2022
My Salon Desk Avatar

My Salon Desk

Boston, United States

My Salon Desk is the first Omnichannel Outsourced Call Center to specifically focus on business solutions for beauty businesses - We provide an inbound Answering Service, Outbound Lead Marketing Strategy, Customized Task Completion, as well as a full-suite Contact Center staffed by experienced Virtual Receptionists. We support: Salons, Spas, Haircare, Skincare + Cosmetics E-Commerce Retailers, Fashion, Fitness, Wellness, and more! Our pricing is designed to support businesses of all sizes -from start-ups to enterprises. We offer affordable + flexible month-to-month Plans. Visit our website to learn more!

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Front Desk
Web Design
Virtual Assistance
Customer Support
Task Coordination
Data Entry
Google Workspace
Hourly rate $20.00 - $75.00
Agency size 11-50 workers
Member since Mar 28, 2022
The Meta Solutions Avatar

The Meta Solutions

Irvine, United States

The Meta Solutions (Metasols) team is a collaboration of professionals with a strong dedication to their craft. Members are all experts in their respective industries, have years of extensive experience, and were former employees of well-respected companies. OUR WEBSITE: www.themetasols.com OUR PROMISE MetaSol is committed to delivering your project on time, within budget, and to your satisfaction. We work with you to achieve your vision. WHO WE ARE Here at MetaSol, we believe in fostering individual talent. Each MetaSol agent is personally screened, selected, and mentored to meet and exceed our clients’ expectations. We invest in our agents and monitor their growth. We hold our agents to a high standard of performance and ensure that each one meets a certain level of customer service and achievement. OUR SERVICES Find your MetaSol match! We specialize in the following services:; Sales & Support: - TeleSales Services - Data Entry Lead Generation - Customer Support (email, chat, and phone) - Technical Support - Virtual Assistance - Content and Copywriting - Social Media Marketing - Call Center Services - Calendar and Correspondence Management Graphic Design & Marketing Branding & Logos Corporate Logos App Icons Social Media Brand Kits Banners Icons Mockups Templates For-Print Designs Flyers Banners Signs Brochures Stationery Marketing Advertisements Newsletters PowerPoint Decks Proposals Don’t see your project on the list? Contact us today to discuss a service that meets your needs! Visit themetasols.com

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Lead Generation
Graphic Design
Copywriting
Virtual Assistance
Social Media Advertising
Logo Design
Telemarketing
Hourly rate $7.00 - $30.00
Minimum project size None
Agency size 11-50 workers
Member since Mar 14, 2022

Pak digital

Gujranwala, Pakistan

Welcome to PAK-Digital, a full-service agency that specializes in providing top-quality solutions for businesses of all sizes. With over [Number] years of experience in the industry, our team of experts is dedicated to delivering exceptional results that meet and exceed our client's expectations. At PAK-Ditital, we offer a wide range of services, including digital marketing, website design and development, branding, graphic design, and video production. We take a comprehensive approach to each project, working closely with our clients to understand their unique goals and objectives, and developing customized strategies to achieve them. Our team is made up of experienced professionals who are experts in their respective fields. We have digital marketing specialists who are skilled in SEO, PPC, social media marketing, and email marketing, and who stay up-to-date with the latest trends and best practices in the industry. We also have web designers and developers who are proficient in using the latest technologies and platforms, and who create websites that are user-friendly, visually appealing, and optimized for search engines. In addition to our digital marketing and web design services, we also offer branding and graphic design services that help our clients establish a strong visual identity and stand out in a crowded market. Our team of graphic designers creates logos, brochures, business cards, and other marketing collateral that are professional, unique, and memorable. Last but not least, our video production services bring our client's stories to life through engaging and high-quality videos. Whether it's a corporate video, product demo, event recap, or social media content, we have the expertise and equipment to create videos that are visually stunning and emotionally compelling. At PAK-Digtal, we pride ourselves on delivering exceptional results and providing a level of service that is second to none. We work closely with our clients to ensure that their projects are completed on time, within budget, and to their complete satisfaction. If you're looking for a reliable and experienced agency to help you achieve your marketing and branding goals, please contact us to schedule a consultation.

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Social Media Marketing Strategy
Blender
WordPress Customization
Social Media Ad Campaign
Email Marketing
Social Media Management
WordPress Consultation
Hourly rate $15.00 - $15.00
Member since Mar 7, 2022
K&K Concepts Avatar

K&K Concepts

Karachi, Pakistan

WHO WE ARE: We are a team of highly skilled and motivated professionals that aims to provide premium quality virtual assistant services with on time delivery of work to various entrepreneurs & business owners around the world. Among the services that we offer are the following. 1) Customer Support – Phone, Email, Chat 2) Telemarketing 3) Call Centre Support 4) Graphic Designing 5) Personal Virtual Assistant 6) Data Entry 7) SEO 8) E-commerce 9) Web Development 10) Content Writing 11) Digital Marketing 12) Professional Presentation Designing 13) Print & Package Designing 14) Paid Ads Marketing VISION To make our clients happy and by making their business a greatest impact possible. CORE VALUES: | Customer/Client satisfaction is our utmost consideration. | We live and work with professionalism and commitment, compassion, honesty and dedication. | Provide on time, client-centered and high quality work service. WHY US? We Transform Your Ideas Into Reality It’s important to stand out your business but it’s hard to find time to do ALL THE THINGS that make it happen. There are many time-consuming tasks that are needful to grow your business and connect with your target niche. So don't get in a hustle to hire multiple people on-site that are out of your budget and let our professionals handle your work remotely. We are ready to step in to support your long-term or short-term and ongoing or new projects. With our detail oriented and creative problem solving skills, we support our clients in a way which helps them focus on the things they truly love. Is this something that you would be interested in learning more about for your business? If so, let's chat.

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Graphic Design
Data Entry
Ecommerce Support
Brand Identity & Guidelines
Presentation Design
Label & Packaging Design
Virtual Assistant
Hourly rate $3.00 - $5.80
Minimum project size None
Agency size 11-50 workers
Member since Feb 15, 2022
eXito Phil Outsourcing Avatar

eXito Phil Outsourcing

Cebu City, Philippines

HOW DO YOU SEE YOUR BUSINESS SUCCESS 1 YEAR FROM NOW AS AN OWNER? WE ARE Exito Phil Outsourcing We are a Professional Appointment Setter and a high skilled Telemarketer since 2011. Call your contacts and set up appointments, pitch your product/services. We can professionally speak fluent English and effectively negotiate on your behalf. My team is a go getter and can handle customer objections with care. We give Quality of Service to your business We have a lot of clients that work with us from the start until now We always give you sales for your business 10+ Years Previous Successful Experience in: APPOINTMENT SETTING B2B AND B2C B2B OUTBOUND CALLS B2B TELEMARKETER B2C TELEMARKETER COLD CALLING B2B AND B2C Previous Worked Campaign are: *** MAGAZINES CAMPAIGN - B2B ***GARCINIA CAMBOGIA  SALES AND SUPPORT ( USA ), (UK) ***DOCUSIGN E-SIGNATURE - INBOUND SALES AND SUPPORT (USA) ***RESTAURANT.COM (USA) ***HVAC SERVICES ***CAR DEALERSHIPS ***SOLAR ***ROOFING ***REAL ESTATE ***CLEANING SERVICES ***TELECOMMUNICATION CANADA ***INTERNET PROVIDER ***DIGITAL MARKETING ***CREDIT REPAIR Contact me if you want to know more and set a meeting with us Best Regards Juvelyn

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Marketing
Technical Support
Blockchain
Lead Generation
Cold Calling
Search Engine Optimization Report
Customer Support
Hourly rate $7.00 - $7.00
Agency size 201-500 workers
Member since Feb 14, 2022
Supirax Global Corporations Inc  Avatar

Supirax Global Corporations Inc

Plainfield, United States

At Supirax Global Corporations Inc our clients always come first. Our Call Center is an industry leader, and it’s because of the hard work we put into helping every one of our clients to reach their goals. We first opened our doors back in May 2020, and since then, we’ve built up a team of passionate and thoughtful storytellers who put their knowledge and experience to the test with every project undertaken. Through a wide range of services, we provide strategic guidance by creating different types of call center services and more. SupiraX vision is to become known as the customer interactions service provider that masterfully embraces the vision, spirit, and tiered goals of our clients. Working collaboratively with our clients, we contribute to their longevity and profitability in the marketplace while ultimately ensuring strategic growth and a reasonable return to our investors.

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B2C Marketing
Phone Support
Call Center Management
Technical Advisor
Data Entry
B2B Marketing
Customer Engagement
Hourly rate $8.00 - $25.00
Minimum project size $100K+
Agency size 51-200 workers
Member since Feb 11, 2022

Prestige Sales VA

Cebu City, Philippines

SALES AGENT / TELEMARKETER / APPOINTMENT SETTER / COLD CALLER / VIRTUAL ASSISTANT Experience in Microsoft Office Tool / CRM Tool / ADMIN TASK EXPERIENCED REAL ESTATE COLD CALLER / TELEMARKETER / VIRTUAL ASSISTANT. I have worked in the BPO industry for 10 years as a Customer Service Representative for 4 years and 6 years as a Sales Executive. I have a strong background in real estate both in commercial and residential properties. ✅ Outbound calling ✅ Cold Calling ✅ B2B, B2C, Passing Gatekeepers. ✅ Excellent selling, communication, and negotiation skills. ✅ Excellent written and verbal English communication skills ✅ Scheduling and managing appointments in Google Calendar ✅ Knowledgeable in using Google Sheets/ Excel ✅ Hitting or as much as possible exceeding target daily. ✅ Excellent knowledge of MS Office. ✅ Other admin tasks, like sending out email, managing my client’s email daily, and attend to Team Wide Team Call for the whole site. ✅ Attend daily meetings, yes daily meetings to check each and everyone's progress. Planning on what to follow-up and when to follow-up. ✅ Manage weekly payroll reports for my co-VA. ✅ Data entry using CRM, Airtable, manage our contact list. ✅ Sending/responding to emails aside from making outbound calls. Aside from it, we are also providing updates regarding the status of their shipment to keep them posted and to set proper expectations if there any delays. One way for us to build a strong relationship with our customers. ✅ Very hard working and because of that, I became one of the top sellers. ✅ Above-average time management ✅ Very punctual, no attendance issues, loyal and can work with less supervision. ✅ Integrity at its finest. Do what is right even if no one is watching. TOOLS ✅ Dialpad ✅Air table ✅ Slack ✅ XERO ✅ XPM ✅ Infusion / KEAP ✅ CRM ✅ Call Tools ✅Mojo Dialer Given my extensive work experience, I can confidently affirm that I am not beginning from square one, and you can rely on my expertise.

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Virtual Assistant
Cold Calling
Telemarketing
Sales & Marketing
Hourly rate $8.00 - $8.00
Agency size 2-10 workers
Member since Feb 7, 2022
AG Outsourcing Solutions Avatar

AG Outsourcing Solutions

Lahore, Pakistan

6 years of experience working with more than 100 clients, producing nearly 2000+ positive leads, and assisting clients in growing their businesses to a level that will give them maximum ROI. Business and operations knowledge. Telemarketing specialist (Sales, Customer support, Live Chat, Email support, Dispatching, Real estate, Lead generation). Improved communication skills, assisting in the maintenance of positive relationships with customers, coworkers, and vendors. I believe that hard work and continuous learning are essential for success. Expert in CSR, TSR, and team leadership with 6 years of industry experience aspires to join a team of dedicated, driven CSR TSR professionals committed to improving operational outcomes and business culture through the strategic implementation of relevant standards and staff training. My Skillset 1. Sales Closer 2. Expert Cold Caller B2B and B2C (appointment setting) 3. Customer Service and Support 4. Sales Manager and Trainer 5. LinkedIn Lead Generation 6. skip tracing 7. SMS Blasting 8. Email Marketing I have used the following CRMs :- 1. Hubspot 3. SalesForce Lightening 4. Zendesk 2. Podio 3. Zoho 4. Designed by pixels 5. Close.io 6. Salesmate 7. freedom Soft 8. REI Black Book 7. Follow Up Boss 9. Call Tools 10. MOJO Dialer 11. Dial Pad 12. Batch Dialer

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B2C Marketing
Real Estate
Lead Generation
CRM Software
Cold Calling
Customer Acquisition
Data Entry
Hourly rate $5.00 - $10.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Feb 2, 2022
AAA Avatar

AAA

Davao, Philippines

The Prime Cat offers first-class Social Media from the ground & up! We are composed of professionals making success stories, let yours be one of them now! Our agents are personally trained & monitored by the management who had been and still are top agents of companies with different lines of business and who are hungry for innovation, knowledge, and success by building a strong and healthy relationship with their agents by teaching them the importance in giving and accepting feedback to correct any and all opportunities for the betterment of the agency. We are a "one-stop-shop" social media gurus perfect for all companies out there whether big or small if you want to bring success to your business/company we're here to provide you and your clients, a 5-star service!

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Quality Assurance
Lead Generation
Graphic Design
Virtual Assistance
Human Resource Information System
Presentation Design
Lead Generation Content Creation
Hourly rate $20.00 - $20.00
Agency size 2-10 workers
Member since Jan 24, 2022
MPV Virtual Management Avatar

MPV Virtual Management

San Pedro, Philippines

MPV Virtual Management provides affordable, high-value remote staffing solutions for businesses that demand results without the overhead. We specialize in data entry, virtual assistance, dispatch services, healthcare insurance agents, and social media management—delivering reliable support across critical functions. Our virtual professionals are carefully trained to bring speed, accuracy, and professionalism to every task. Whether you're looking to streamline operations, expand your online presence, or reinforce your back office, MPV offers a smart, scalable alternative to traditional hiring. We don't just outsource tasks—we build real support systems. Cost-effective, competent, and committed to your success, MPV is the partner businesses trust to do the job right.

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Email Support
Data Mining
Lead Generation
General Office Skills
Virtual Assistance
Social Media Management
Telemarketing
Hourly rate $5.00 - $13.00
Agency size 11-50 workers
Member since Jan 19, 2022
Your Social PH Avatar

Your Social PH

Cainta, Rizal, Philippines

With over 12 years of experience in the Business Process Outsourcing industry, I am an exceptionally talented professional with a proven track record in customer service, sales, team management, social media management, SEO, graphic design, local and web citations, and blog outreach. I started my career in 2008 as a telemarketer for a US-based company and quickly rose to the top, receiving awards for Best Sales Agent, Best Retention Agent, and Best Customer Service Representative. This led to me becoming a Sales Coach, training aspiring sales agents to reach their goals. In 2013, I started freelancing and took on a role as a Personal Assistant for an American company, later becoming an Account Manager for all their accounts due to my hard work and performance. I then ventured into different roles as a freelancer and took on more responsibility, eventually becoming the Director of Operations for an Australian flyer delivery company. I always strive to provide the best service to my clients and have become a trusted partner. My skills enable me to provide solutions to current problems and anticipate potential issues in certain situations. I am a dedicated professional, and I am confident that I can provide the value and expertise your company needs to succeed.

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Graphic Design
Project Management Professional
Administrative Support
Sales & Marketing
Telemarketing
Customer Service
Video Editing
Hourly rate $15.00 - $15.00
Agency size 2-10 workers
Member since Jan 9, 2022
LS Lead Generation Avatar

LS Lead Generation

Lecce, Italy

LS Lead Generation is a B2B Lead Generation and appointment setting agency based in Italy, we are a lead generation agency that is set out to compete in the highly competetive digital marketing and lead generation industry not only in the european market, but also in the global market. We here at LS Lead Generation offer our clients high quality robust lead generation cum digital markerting services (including graphic design) to both corporate organizations, start ups and individuals that are looking to increase their sales and expand their business. We offer lead generation services such as telemarketing, appointment setting and other related marketing, Lead Generation and sales research. We also offer a wide range of graphic and product design services. The workers here at LS Lead Generation have been hand picked from a pool of talented lead generators, salesmen and digital marketing experts from around the world. We have over 15 years of expierience in the the industry and are set out to deliver high quality sales ready prospects ensuring you the highest unparalleled return on your investments.

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LinkedIn Campaign Manager
Lead Generation
Graphic Design
Lead Nurturing
Lead Generation Content Creation
Lead Generation Strategy
Telemarketing Scriptwriting
Hourly rate $20.00 - $35.00
Minimum project size None
Agency size 2-10 workers
Member since Dec 13, 2021
Xyrva Digital Avatar

Xyrva Digital

Cagayan de Oro, Philippines

We are one of the established and premier VA agencies in the Philippines operating since 2014. Though we are new in Upwork, we take pride in working with over 100+ clients all over the globe and delivered at least 200k work hours across different industries like in real estate, financials, education, non-profit, medical, coaches, and influencers. Hiring remote support at an economical rate and flexible terms is now possible. We are a Filipino virtual assistant provider for micro, small and medium enterprises in Asia Pacific, Australia, Canada, Europe and the USA. Xyrva makes it possible for a startup, micro, small and medium businesses to hire a virtual assistant from the Philippines at a very economical rate and flexible terms. Amazing offshore outsourcing at reasonable rates committed hires and supreme work quality.

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Lead Generation
Cold Calling
Researcher
Search Engine Marketing
Administrative Support
Social Media Website
Telemarketing
Hourly rate $5.25 - $15.00
Agency size 51-200 workers
Member since Dec 11, 2021
Satico Avatar

Satico

Sukrah, Tunisia

Satico is a Marketing & Commercial Solutions Agency established in 2019 that include two business units ; 1. Saticall - Call Center Solutions : we mainly work in Inbound & Outbound Telemarketing and Telesales Services and contact management services for B2C/B2B in the field of insurance, healthcare and isolation services and Market exchange. 2. Creative & Design Solutions : we are a diverse and Specialized Designer of brand, creative & experience experts. We help businesses grow even when times change by better connecting brand purpose to everyday experience. We combines our expertise with your knowledge of your business to define and connect every aspect of a brand experience.

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Inbound Marketing
Outbound Sales
2D Animation
Retail Design
Call Center Management
Social Media Content Creation
Animated Explainer
Hourly rate $6.00 - $25.00
Minimum project size None
Agency size 2-10 workers
Member since Dec 8, 2021
Eureka Virtual Services Avatar

Eureka Virtual Services

The Woodlands, United States

Business Services for Fast-Growing Companies: Customer Service Lead Generation Phone Answering Chat Support Data Entry Bilingual Support Spanish Translation Social Media Management Graphic Design And More...

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Technical Support
Lead Generation
Virtual Assistant
Social Media Management
Telemarketing
Customer Service
Hourly rate $9.00 - $25.00
Agency size 51-200 workers
Member since Dec 7, 2021

How to hire Telemarketing agencies on Upwork

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Frequently asked questions

What does a company telemarketer do?

Telemarketers are in the business of selling products to potential customers over the phone or through web conferencing.
Oftentimes, telemarketers are based in call centers where they all work together. Some of these call centers can be found in countries like the Philippines, but you may also find some in New York and San Francisco. You’ll often see this type of marketing employed as B2B lead generation.

How much do telemarketing companies charge?

A U.S.-based telemarketing service can cost between $20 and $75 an hour. There are lots of opportunities to outsource this work to different countries as well with the average cost coming in between $12 and $20 an hour.
Some telemarketing services can charge by the lead instead. If your marketing service prices with that model, then you may be looking at between $35 and $60 per lead.
Of course, services like Upwork make it easy for you to find telemarketing companies or freelancers who are upfront about their pricing, making it easy for you to find the perfect match for your budgetary needs.

What are the examples of telemarketing?

There are several ways to employ this type of outbound marketing. Depending on the stage at which the call is happening, it can sometimes be called cold calling if it’s at the start of a customer relationship. This is when the telemarketer doesn’t have a relationship with the lead but his calling as a form of lead generation.
There’s also the follow-up call, which is a form of lead nurturing and customer support. On these calls, the telemarketer is looking to improve the customer experience and answer any outstanding questions the customer may have about the product.

How do I get a job as a telemarketer?

Many telemarketing companies typically offer on-the-job training and do not require any educational experience, although many call centers may require that you at least have a high school diploma or equivalent.
Telemarketers need to have a lot of patience because they’ll be doing what’s called outbound telemarketing, or reaching out directly to strangers. These conversations will often not flow as expected and a telemarketer will need the skills and marketing strategies to cope with anyone who may not be courteous to the sales team.

What are the pros and cons of working in a telemarketing company?

While working as a telemarketer can be a lucrative career that can bring in many new leads for a business, it doesn’t always make sense to have one in-house. Startup costs for telemarketing equipment and training can sometimes get expensive, and if you don’t have sales experience, it’s unlikely you’ll be generating your own high-quality leads right away.
This is where outsourcing can come in handy. Handing your market research over to a telemarketing service provider will save you on startup costs and put you in touch with some salespeople skilled at doing this kind of work. A full-service telemarketing agency will be skilled in information technology, cold-calling, appointment setting, and follow-up calls. These are all key points in business development.
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