Hire the Best Process Improvement Specialists

I am an Expert-Vetted Project and Operations Specialist with close to three decades of experience helping organisations improve execution, operational structure, and delivery consistency across construction, finance, e-commerce, technology, and professional services. I work with founders and leadership teams when priorities become fragmented, ownership is unclear, and delivery begins to lose momentum. My focus is on aligning people, processes, and systems to create clearer ways of working and more controlled execution. I have managed a £550M portfolio of 375 projects over five years, established PMOs, implemented earned value management, and introduced process and system improvements to strengthen control across time, cost, and quality. On a £1.2B healthcare programme, I restructured a stalled design process and increased completion from 53 percent to 96 percent within five months. I also bring strong experience in contract and change management. In one case, I supported a client facing a $60K contractual claim. By reviewing the contract in detail and identifying key breaches, I established a clear contractual position that resulted in the claim being withdrawn and avoided escalation, saving the client a significant cost exposure. Alongside large-scale programmes, I support organisations transitioning from reactive operations to more structured and scalable ways of working. This has included operational transformation work within a major financial institution in Dubai, where I reduced fragmented processes, established a PMO, and onboarded close to 100 staff onto Monday to improve coordination and visibility. As a Fractional COO, I have implemented operating frameworks (EOS), standardised SOPs, improved cross-functional alignment, and rationalised technology stacks to create more efficient delivery environments. I have also introduced practical AI applications to support research, analytics, and operational workflows. In e-commerce, I managed the recruitment of staff, liaising with suppliers, ensuring stock was on hand, coordination of an in-house team of specialists, and the launching of three multilingual websites, along with Facebook and YouTube ads within a two-week period in preparation for Black Friday/Cyber Monday, contributing to measurable sales growth year on year. I have also supported startups and SMEs in developing scalable operating models and structured delivery processes. I am a Certified Monday Partner, have direct hands on experience with ClickUp, Miro, Notion, and am a Primavera P6 super user, amongst other systems. I am currently working towards PMP certification and an MBA, while continuing to expand my capabilities in AI and automation.

I help founders and growing teams bring structure to fast-moving operations through project management, workflow design, team accountability, and automation. With 5+ years of project management experience and working remotely since 2018, I have coordinated cross-functional teams across North America, LATAM, Europe, and Asia in software, operations, data, and creative environments. My focus is not simply implementing tools. I design systems that improve visibility, accountability, and execution. Whether inside Asana, ClickUp, Monday, Airtable, or custom workflows, I help organizations reduce operational friction, streamline communication, and keep projects moving without constant oversight. I regularly leverage AI tools such as Claude, ChatGPT, and Claude Code to accelerate documentation, reporting, process analysis, workflow design, meeting summaries, research, and operational support. I also collaborate closely with developers and automation specialists to implement integrations, optimize workflows, and connect business processes across multiple platforms. What I Deliver • Project & Operations Management Systems • Team Accountability & Workflow Visibility • Asana, ClickUp, Monday & Airtable Architecture • Process Documentation & SOP Development • Operational Dashboards & Reporting • AI-Assisted Operations & Documentation • Workflow Automation (Make, Zapier & Native Integrations) • Cross-Functional Project Coordination • System Audits & Process Optimization Key Skills • Project Management (Agile / Hybrid) • Operations Management & Workflow Design • Team Accountability Systems • Asana, ClickUp, Monday, Airtable • Workflow Automation (Make, Zapier) • AI-Assisted Operations (Claude, ChatGPT, Claude Code) • Dashboard & Reporting Design • SOP Development & Process Documentation • Stakeholder & Client Management • Cross-Functional Team Coordination Recent Experience Project Manager – Innovation Vision Consulting Group (2025 – Present) • Focused on workflow optimization and systems architecture for client operations. • Led coordination between clients, developers, and automation specialists to deliver workflow and integration projects. • Designed multi-board operational structures for finance, operations, communications, and project tracking. • Built dashboards and reporting systems that improved leadership visibility into operational performance. Associate Project Manager – Robot Sea Monster Games (2022 – 2025) • Supported Product Owners through project health analysis, delivery tracking, capacity planning, and reporting. • Structured sprint deliverables and improved visibility across multiple teams. • Coordinated planning and execution using hybrid project management methodologies. Project Manager – Databrew (2021 – 2022) • Managed successful delivery of data collection tools for international health studies. • Coordinated communication between development, research, and partner teams. • Performed QA and ODK configuration to align systems with partner requirements and project goals.

𝟓𝟎+ 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 | 𝟑𝟎%+ 𝐅𝐚𝐬𝐭𝐞𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐂𝐲𝐜𝐥𝐞𝐬 | 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐟𝐫𝐨𝐦 𝐁𝐫𝐚𝐧𝐝𝐬 ↘ 🔹 I'm not a "set up Asana and disappear" freelancer. I do one thing: Building the Operating System your D2C brand actually runs on. 🥇 5+ Years in Asana Architecture, Workflow Automation & Business Operations Design 🥇 Asana Certified Expert | Solutions Partner Ecosystem 🥇 50+ Projects across startups and 7-figure D2C brands 🥇 37% average increase in on-time delivery across client builds 🥇 68% reduction in manual workload through automation systems 🥇 Top Rated on Upwork | 100% Job Success Score 👋 I'm Hasan, an Asana-Certified BizOps consultant who builds AI-powered operating systems for D2C brands doing $5M–$15M+ in revenue, the ones scaling fast enough that founder-led chaos has become the bottleneck. I don't just configure Asana. I design the full architecture: the workflows, OKRs, automations, dashboards, and SOPs that let your leadership team see exactly how the business is running without being in every meeting, Slack thread, or spreadsheet. If your team is busy but nothing is actually moving, I'll audit your operations, map the gaps, and build a system that turns chaos into measurable, repeatable execution. 🚀 What I Build Complete operating systems for scaling D2C brands: 1. Asana Workspace Architecture - spaces, projects, custom fields, rules & automations built to scale 2. AI-Powered Automation - Asana Rules, Zapier, Make, Claude & API workflows that eliminate repetitive work 3. OKR & KPI Systems - leadership dashboards with zero manual reporting 4. BizOps Design - SOPs, process mapping, and operating frameworks (Agile, Scrum, EOS) 5. Cross-Department Alignment - Marketing, Ops, Support & HR running on one unified system 6. Sprint & Delivery Systems - sprint boards, blocker resolution workflows, and accountability loops 7. Change Management - rollout and team adoption so the system actually gets used Every build is tied to outcomes inside Asana, not just pretty workflows, but systems with clear ownership, real-time visibility, and measurable sprint completion. 💡 Proven Results: 💰 Cut blocker resolution time from 72h → 24h across a company-wide Asana deployment 💰 Increased on-time delivery by 37% for a scaling e-commerce brand 💰 Reduced manual workload by 68% through end-to-end automation 💰 Hit 90% sprint completion rate across distributed teams 💰 Built OKR tracking systems giving leadership real-time growth visibility with zero manual input 💰 Delivered a complete BizOps overhaul for an e-commerce brand, from employee onboarding to client delivery management in a single engagement. 🧠 Expertise Asana Expert / Workflow Automation Specialist / BizOps Consultant OKR Systems & KPI Dashboard Architecture Process Mapping & SOP Development Agile / Scrum / EOS Operating Frameworks Zapier & Make Automation / API Integrations D2C E-Commerce Operations & Scale Systems Change Management & Team Adoption ⚙️ Why D2C Brands Choose Me ✅ Not a generalist VA, I'm a dedicated BizOps and Asana specialist ✅ I've operated as Head of Business Operations, not just as a contractor, so I build for the real messiness of a growing company ✅ You get strategy and execution in one engagement ✅ Full support capability: I bring in trusted specialists for larger builds when needed ✅ Clear communication, weekly performance insights, and systems built to outlast the engagement 🏆 Let's Build Your Operating System If you're ready to replace founder chaos with a system that scales, one where your team executes, your dashboards tell the truth, and your sprints actually close, click Invite to Job. We'll audit your current ops setup, identify exactly where execution is breaking down, and map the build that fixes it. Even if we don't move forward, you'll leave with a clear picture of what your operating system needs.

Hello 👋 I help Shopify and E-commerce businesses deliver exceptional customer experiences while keeping daily operations organized and running smoothly. With 4+ years of experience supporting E-commerce and Dropshipping brands, I specialize in customer support, administrative assistance, order management, and operational support. My goal is not only to resolve customer concerns but also to help business owners save time, reduce workload, and improve efficiency. What I can help with: ✅ Email & Live Chat Support ✅ Shopify Customer Service ✅ Gorgias, Zendesk & Freshdesk Management ✅ Order Tracking & Order Management ✅ Refunds, Chargebacks & PayPal Disputes ✅ Customer Retention & De-escalation ✅ Administrative Support ✅ Data Entry & Database Management ✅ SOP Documentation & Process Improvement ✅ Calendar & Inbox Management ✅ Research & General Virtual Assistant Tasks ✅ Workflow Organization & Team Support Tools & Platforms: • Shopify • Gorgias • Zendesk • Freshdesk • Reamaze • Zoho • PayPal • Meta Business Suite • Trello • Google Workspace • Microsoft Office • Dixa • Asana • Clickup Why clients hire me: ✔ Professional and empathetic communication ✔ Strong attention to detail ✔ Reliable and proactive support ✔ Organized and efficient workflow management ✔ Ability to work independently with minimal supervision Whether you need someone to handle customer inquiries, manage administrative tasks, organize business operations, or support your growing E-commerce store, I'm ready to help. Let's discuss how I can support your business and contribute to your success.

Notion Expert || Notion Workspace || Notion Template || Notion Builder || Notion Consultant Businesses lose hours every week managing projects across spreadsheets, emails, chats, and disconnected tools. I help founders, agencies, coaches, consultants, and growing teams bring everything into one streamlined Notion workspace that improves visibility, accountability, and efficiency. As a Notion Consultant and Notion Specialist, I design custom systems that turn Notion into the operational hub of your business. Whether you need a complete Notion setup, advanced Notion automation, custom Notion templates, API integrations, or ongoing support from a Notion Virtual Assistant, I build solutions around the way your team actually works. Over the past several years, I have helped businesses centralize operations, automate repetitive tasks, and create scalable workflows using Notion, Zapier, Make, Slack, and custom integrations. My services include: ✓ Notion Consultant Services ✓ Custom Notion Setup & Workspace Design ✓ Notion Project Management Systems ✓ CRM Development in Notion ✓ Client Portals & Team Dashboards ✓ Notion Automation & Workflow Optimization ✓ Notion API Integrations ✓ Notion Template Creation ✓ Notion Template Builder Services ✓ Custom Notion Templates for Businesses ✓ Knowledge Base & SOP Systems ✓ Project Tracking & Team Management Systems ✓ Notion Website Development ✓ Notion Data Entry & Database Organization ✓ Executive Support as a Notion Virtual Assistant ✓ Operational Support as a Virtual Assistant Notion Expert I specialize in building: • Recruitment & Staffing Workspaces • Agency Operations Systems • Client Management Portals • Sales Pipelines & CRMs • Content Management Systems • Online Coaching Dashboards • Real Estate Operations Hubs • Freelancer & Contractor Management Systems • Business Operating Systems (BOS) What sets my work apart is that I don't start with templates. I start with your workflow. Every database, dashboard, automation, and relationship is designed to match your processes, reduce manual work, and give you complete visibility into your operations. If you're looking for a Notion Certified professional, Notion Project Manager, Notion Specialist, or someone to build and optimize custom Notion templates that scale with your business, I can help. Tools I work with: Notion • Zapier • Make • Slack • Google Workspace • Airtable • Calendly • PandaDoc • Typeform • Stripe • Gmail • APIs and Webhooks Let's transform Notion from a note-taking app into the operating system that runs your business. ------------------------------------------------------------------------------------------------------- KEYWORDS: Notion consultant || Notion template || Notion project management || virtual assistant notion || Notion setup || Notion api || Notion autiomation || Notion virtual assistant || Notion certified || Notion data entry || Notion website || Notion project manager || Notion specialist || Notion templates || Notion template builder

I help businesses optimize inventory, purchasing, and replenishment processes in manufacturing, distribution, and retail environments and then automate execution to make operations more scalable and reliable. I am also Partner at Tegia Consulting, a Theory of Constraints-based consulting firm focused on helping companies improve flow, focus, and business performance. With 10+ years of hands-on experience in procurement, inventory, and operations, I’ve worked in high-volume supply environments (200+ tons/month) and understand how real-world constraints affect availability, cash flow, lead times, and service levels. I’ve dealt directly with supplier delays, demand variability, stockouts, excess inventory, purchasing pressure, and operational bottlenecks and built systems to manage them effectively. Over the years, I’ve helped improve product availability, reduce operational stress, and build more reliable replenishment systems. This includes reducing stockouts by up to 85%, improving inventory visibility, reducing manual planning effort, automating PO follow-ups, and helping teams reduce excess inventory while maintaining service levels. Unlike typical consultants or automation specialists, I don’t start with tools. I start with the operational logic behind the business: • What should be purchased or replenished • When it should happen • How much inventory is actually needed • How to improve flow without creating excess inventory Then I design systems and automations that support those decisions consistently. Typical problems I help solve: • Frequent stockouts or poor product availability • Excess inventory and cash tied up in stock • Poor replenishment or purchasing decisions • Manual supplier follow-ups and purchase order tracking • Lack of visibility across inventory and operations • Excel-based workflows that don’t scale • Disconnected systems (ERP, Excel, Outlook, e-commerce platforms) How I help: • Design inventory and replenishment systems (TOC / demand-driven / retail logic) • Optimize purchasing and stock planning processes • Improve inventory availability while reducing excess stock • Build inventory visibility dashboards and operational control systems • Automate purchase order follow-ups and supplier coordination • Implement Power Automate workflows (Microsoft 365) • Build RPA solutions (Power Automate Desktop) for ERP systems (Siesa, SAP, legacy systems) • Automate reporting, tracking, and operational workflows My approach combines TOC, Lean, and process improvement principles to optimize operations before automation, not just digitizing inefficiencies. My focus is simple: Improve inventory control, increase availability, and reduce operational chaos. Whether you're running a manufacturing operation, distribution business, or retail/e-commerce environment, I can help improve the process and automate it where it makes sense. Let’s talk.